Instruction/ maintenance manual of the product MT5634ZPX-V.92-ISA Multi-Tech Systems
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MultiModem ® ZPX MT5634ZPX-V .92-ISA Internal ISAData / F ax Modem User Guide.
MultiModemZPX User Guide MT5634ZPX-V.92-ISA P/N S000372C Revision C All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. Copyright © 2007 by Multi-Tech Systems, Inc.
Contents MultiModemZPX User Guide iii Contents Chapter 1 - Introduction ....................................................................................................... ... 5 Product Description .................................................
Contents MultiModemZPX User Guide iv Canadian Limitations Notice .................................................................................................... ........ 32 Industry Canada .........................................................
1 Introduction 5 MultiModemZPX User Guide Chapter 1 - Intr oduction Congratulations on y our purchase of the MultiModem ® ZPX. Y ou hav e acquired one of the finest inter nal data/f ax modems av ailable toda y from one of the world’ s oldest modem manuf acturers: Multi-T ech Systems, Inc.
1 Introduction 6 MultiModemZPX User Guide General features • Compliance with major ITU-T, TIA, and EIA international standards to ensure compatibility with other modems • Distinguishes data and fax calls • Compliance with the V.80 standard, allowing video conferencing over analog telephone lines with any H.
1 Introduction 7 MultiModemZPX User Guide Manual Or ganization This User Guide will help you to install, configure, use , and troubleshoot your modem. The manual is divided into se ven chapters and f our appendices: Chapter 1: Introduction. This chapter Introduces the MT5634ZPX, briefly describing features and technical specifications.
1 Introduction 8 MultiModemZPX User Guide T echnical Specifications Trade Name MultiModemZPX Model Number MT5634ZPX Server-to-Client V.90 speeds when accessing a V.90 or V.92 server (actual Data Rates speed depends on server capabilities and line conditions) * Client-to-Server Up to 50Kbps when accessing a V.
1 Introduction 9 MultiModemZPX User Guide Command Buffer 40 Characters Transmission Level -11 dBm (North America and Pan Euro) - varies by country setting Frequency Stability ±0.
2 Installation 10 MultiModemZPX User Guide Chapter 2 - Installation What Y ou Will Need Bef ore star ting, please make sure y ou hav e ev e rything you need: W e supply • An MT5634ZPX-V92 data/fax m.
2 Installation 11 MultiModemZPX User Guide Step 1 - Determine System Resour ces Bef ore you ph ysically install your new MultiModemZPX, y ou need to deter mine what system resources are in use on your system. The best wa y to check what resources are in use and which ones are av ailable, run WINMSD Utility .
2 Installation 12 MultiModemZPX User Guide 4. Click on IRQs to display the used IRQs. The MultiModemZPX only uses IRQs 3,4,and 5 so you need to check in the above screen to see if any of these IRQs are available. The MultiModemZPX is defaulted to IRQ 5.
2 Installation 13 MultiModemZPX User Guide 6. Now, click on I/O to display the available I/O addresses. 7. The MultiModemZPX uses the following I/O addresses: COM1: 3F8-3FF COM2: 2F8-2FF COM3: 3E8-3EF COM4: 2E8-2EF and is defaulted to COM 4. 8. Record the available I/O address that you are going to use _______.
2 Installation 14 MultiModemZPX User Guide Step 2 - Configure J umper s The MT5634ZPX board contains se ven Berg jumpers f or setting the interrupt request (IRQ) number and COM por t assignment. The jumpers are located on the low er par t of the PC board as shown below .
2 Installation 15 MultiModemZPX User Guide Step 4 - Run Add Har dware Wizar d 1. Click on Start I Control Panel I Add Hardware and the Add Hardware Wizard screen is dis- played. 2. Click on the Next button on the Add Hardware Wizard screen. The wizard will pause a few seconds trying to detect the new device.
2 Installation 16 MultiModemZPX User Guide Step 5 - Run Add Modem Wizar d 1. Place the MT5634ZPX-V92 CD in the CDROM drive and allow time for the CD to spin up. The MT5634ZPX-V92 AutoRun screen will appear. 2. Click on Start I Control Panel I Phone and Modem Options.
2 Installation 17 MultiModemZPX User Guide Step 7 - Connect Y our Modem to the T elephone Line The MultiModemZPX communicates ov er public-s witched telephone network lines. Use the modular telephone cab le provided with the modem to connect the MultiModemZPX to y our telephone wall jac k.
2 Installation 18 MultiModemZPX User Guide Step 8: Configure the Modem f or Y our Countr y Before you use your modem, you must configure it for the country in which it will be used. You must also do this if you move the modem to another country after it has been configured for the first country.
3 Using Your Modem 19 MultiModemZPX User Guide Chapter 3 - Using Y our Modem Operating Y our MultiModemZPX If y ou’ re an e xperienced modem user , you may only w ant to check y our modem’ s settings for data compression, error correction, and so on.
3 Using Your Modem 20 MultiModemZPX User Guide 3. Save the file as ZPXTest.doc and exit WordPad . 4. Click Start | Programs | Accessories | Fax | Compose New Fax .
3 Using Your Modem 21 MultiModemZPX User Guide Setup Multi-T ech modems are shipped with a def ault setup pass word (MTSMODEM). For security measures, y ou should change the passw ord. As an added secur ity measure, also change the remote configur ation escape character .
4 AT Commands and Fax Commands 22 MultiModemZPX User Guide Chapter 4 - A T Commands A complete A T Commands, S-Registers, and Result Codes Ref erence Guide can be f ound on the MT5634ZPX-V92 CD and on the Multi-T ech W eb site. F ax Commands F ax commands resemble A T commands, but are more complicated to use .
5 Troubleshooting 23 MultiModemZPX User Guide Chapter 5 - T r oubleshooting This chapter describes common problems you ma y hav e with your modem and how to solv e them.
5 Troubleshooting 24 MultiModemZPX User Guide remain connected until the program terminates. Some programs can disconnect without exiting the program. If this is the case, try issuing the software’s connection command. If more than one communications program is open, they may conflict with each other.
5 Troubleshooting 25 MultiModemZPX User Guide • If the modem reports BUSY , the other number may be busy. Try again later. BUSY also may indicate that 9 was not added to the phone number (if required to dial 9 for an outside line).
5 Troubleshooting 26 MultiModemZPX User Guide • If you were online with a commercial online service, it may have hung up because of lack of activity on your part or because you exceeded your time limit for the day. Try increasing the length of time in minutes the modem will wait before disconnecting when no data is sent or received.
6 - Warranty, Service, and Tech Support 27 MultiModemZPX User Guide Chapter 6 - W arranty , Ser vice, and T ech Suppor t W arranty Multi-T ech Systems, Inc.
6 - Warranty, Service, and Tech Support 28 MultiModemZPX User Guide Repair Pr ocedures f or International Customers (Outside U .S.A. and Canada) Y our original point of purchase Reseller may off er the quick est and most economical repair option for y our Multi-T ech product.
6 - Warranty, Service, and Tech Support 29 MultiModemZPX User Guide Service U .S. and Canadian Customers In the e vent that service is required, products ma y be shipped, freight prepaid, to our Mounds View , Minnesota, f actor y: Multi-T ech Systems, Inc.
6 - Warranty, Service, and Tech Support 30 MultiModemZPX User Guide International Distrib utors Procedures f or inter national distributors of Multi-T ech products are on the Distr ibutor Web site at http:// www .multitech.com/P ARTNERS/login/ . Replacement P ar ts SupplyNet, Inc.
Appendix A - Regulatory Compliance 31 MultiModemZPX User Guide Appendix A - Regulatory Compliance FCC P ar t 68 T elecom 1. This equipment complies with part 68 of the Federal Communications Commission Rules. O n the outside surface of this equipment is a label that contains, among other information, the FCC registration number.
Appendix A - Regulatory Compliance 32 MultiModemZPX User Guide FCC P ar t 15 This equipment has been tested and f ound to comply with the limits f or a Class B digital de vice, pursuant to P ar t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interf erence in a residential installation.
Appendix A - Regulatory Compliance 33 MultiModemZPX User Guide Notice: The Industry Canada label identifies certificated equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements.
Appendix A - Regulatory Compliance 34 MultiModemZPX User Guide Ne w Zealand T elecom W arning Notice (1) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
Appendix B - Updating Your Modem Firmware 35 MultiModemZPX User Guide Appendix B - Updating Y our Modem’ s Firmware Intr oduction Y our modem is controlled by semi-permanent software, called firmware, which is stored in flash memory . Firmware is nonv olatile; that is, it remains stored in memory when the modem is tur ned off .
Appendix B - Updating Your Modem Firmware 36 MultiModemZPX User Guide Step 3: Download the Upgrade File At Multi-T ech’ s Suppor t web page, f ollow the links to the modem fir mware page . Locate the entr y f or your modem model and click on the upg rade file name to begin downloading the file to a temporar y directory on your hard disk.
Appendix B - Updating Your Modem Firmware 37 MultiModemZPX User Guide Using the Flash Wizard 1. Use Windows Explorer to copy the new .Hex file (which you downloaded from the Multi-Tech web site) to the folder in which the Flash Wizard program was installed.
Appendix C - ASCII Conversion Chart 38 MultiModemZPX User Guide Appendix C - ASCII Con ver sion Char t CTRL CODE HEX DEC CODE HEX DEC CODE HEX DEC CODE HEX DEC @ NUL 00 0 SP 20 32 @ 40 64 ` 60 96 A SO.
Appendix D - WEEE 39 MultiModemZPX User Guide Appendix D – W aste Electrical and Electr onic Equipment (WEEE) The WEEE directive places an obligation on manufacturers, distributors and retailers to take-back electronics products at the end of their useful life.
Glossary 40 MultiModemZPX User Guide A Analog signal: A w avef or m which has amplitude, frequency and phase, and which takes on a r ange of values between its maximum and minimum points . Analog T ransmission: One of two types of telecommunications which uses an analog signal as a carrier of voice , data, video, etc.
Glossary 41 MultiModemZPX User Guide business P ABX or any residential phone connects to the PSTN at a central office. Centrex: A multi-line ser vice offered b y operating telcos which provides, from the telco CO , functions and features comparable to those of a PBX for large b usiness users.
Glossary 42 MultiModemZPX User Guide Serial Bus. The Device Address is the Def ault Address when the Universal Serial Bus de vice is first powered or reset.
Glossary 43 MultiModemZPX User Guide graphics-oriented document (f ax) or to the electronic transmission of the image ov er telephone lines (faxing). F ax transmission diff ers from data transmission .
Glossary 44 MultiModemZPX User Guide the request. I/O Addresses: Locations within the I/O address space of your computer used by a de vice, such as an expansion card, a serial por t, or an internal modem. The address is used f or communication between software and a de vice.
Glossary 45 MultiModemZPX User Guide T1) between the customer premise and the A T&T ser ving class 4 CO are the customer’ s responibility . MegaLink: BellSouth’ s leased T1 service. Message: Associated with such ter ms as packet, fr ame, and segment.
Glossary 46 MultiModemZPX User Guide via an SSCP-PU session. An SSCP activates a session with the physical unit in order to indirectly manage , through the PU, resources of the node such as attached links. This ter m applies to type 2.0, type 4, and type 5 nodes only .
Glossary 47 MultiModemZPX User Guide S Serial Port: The connector on a PC used to attach serial devices (those that need to receiv e data one bit after another), such as a mouse, a printer or a modem. This consists of a 9- or 25-pin connector that sends data in sequence (bit by bit).
Glossary 48 MultiModemZPX User Guide Time Slot: One of 24 channels within a T1 line. Each channel has a 64 Kbps maximum bandwidth. “Time slot” implies the time division multiple xing organization of the T1 signal. T oll Call: A call to a location outside of your local service area (i.
Glossary 49 MultiModemZPX User Guide • local digital loopback (tests DTE send and receive circuits), • local analog loopback (tests local modem operation), • remote analog loopback (tests comm link to the remote modem), and • remote digital loopback (tests remote modem operation).
Index 50 Inde x Symbols 11-bit operation ................................................. 5 33.6K bps ......................................................... 5 A adaptive ans we r ................................................ 5 ASCII Conv ersion Char t .
Index 51 V V .17 .................................................................. 8 V .22 .................................................................. 8 V .22bis .............................................................. 8 V .27ter .......
An important point after buying a device Multi-Tech Systems MT5634ZPX-V.92-ISA (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems MT5634ZPX-V.92-ISA yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems MT5634ZPX-V.92-ISA - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems MT5634ZPX-V.92-ISA you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems MT5634ZPX-V.92-ISA will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems MT5634ZPX-V.92-ISA, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems MT5634ZPX-V.92-ISA.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems MT5634ZPX-V.92-ISA. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems MT5634ZPX-V.92-ISA along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
