Instruction/ maintenance manual of the product MT5634ZPX Multi-Tech Systems
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Model MT5634ZPX Internal ISA Data/V oice/F ax Modem User Guide.
User Guide MT5634ZPX - Internal ISA Voice/Data/Fax Modem S000117C Rev. C Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reser v ed. Cop yright © 2000 by Multi T ech Systems, Inc.
Contents Chapter 1 - Introduction and Description ......................................................................... 5 Introduction ................................................................................................................
Appendixes ....................................................................................................................... 39 Appendix A - Regulator y Compli ance ................................................................................
Chapter 1 - Introduction and Description.
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 6 Introduction Congratulations on your purchase of one of the finest internal data/fax/voice modems av ailab le toda y - the MultiModemZPX ™ from Multi-T ech Systems .
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 7 • Suppor ts V .90/K56fle x speeds plus 33.6K, 31.2K, 28.8K, 26.
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 8 Manual Organization This User Guide will help you to install, configure, use, and troubleshoot your modem. The manual is divided into seven chapters and four appendices: Chapter 1: Intr oduction and Description.
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 9 T echnical Specifications T rade Name MultiModemZPX Model Number MT5634ZPX Client-to-Server V .
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 10 Carrier Frequencies: 1600, 1646, 1680, 1800, 1829, 1867, V .34/V .90/K56flex 1920, 1959, 2000 Hz Carrier Frequencies: 1800 Hz V .32terbo/V .32bis/V .32 Carrier Frequencies: T ransmit Originate: 1200 Hz ITU-T V .
Chapter 2 - Hardware Installation.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 12 Chapter - 2 Hardware Installation Hardware Installation - Introduction This chapter describes how to install the MultiModemZPX hardware into your computer . Installing the MultiModemZPX consists of five steps: 1.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 13 Chapter - 2 Hardware Installation Safety W arnings • Never install telephone wiring during a lighting storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 14 Chapter - 2 Hardware Installation Step 1 - Configuring DIP-Switches and Jumpers Windows Plug and Play The MultiModemZPX board is shipped from the factory pre-configured for Plug and Play operation.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 15 Chapter - 2 Hardware Installation 6. In Control Panel , double-click the Modems icon. 7. If prompted, enter the necessar y dialing inf ormation for y our location. When the Modems Properties dialog bo x displa ys, clic k the Diagnostics tab .
Multi-T ech Systems, Inc. MT5634ZPX User Guide 16 Chapter - 2 Hardware Installation Step 2 - Install the Modem into Y our Computer Installing the MultiModemZPX requires y ou to open your computer . Please consult your computer manual in addition to the following instructions: 1.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 17 Chapter - 2 Hardware Installation 2. Plug the other end of the telephone cable into a working wall jack. 3. Y ou may connect a telephone to the modem’ s PHONE jack. Note: The LINE jack is not interchangeable with the PHONE jack.
Chapter 3 - Driver Installation.
Chapter 3 - Driver Installation Multi-T ech Systems, Inc. MT5634ZPX User Guide 19 Step 4 - Install the Modem Driver If you use Windows 95/98/Me/2000, y ou must install the modem driver , which is installed using the Windo ws Plug and Pla y f eature. Note , how e v er , that if you use Windows NT 4.
Chapter 4 - Using Y our Modem.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 21 Step 5 - Configure the Modem f or Y our Countr y (Global Modem Only) Different countries ha ve diff erent requirements for how modems m ust function.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 22 Operating Y our MultiModemZPX If you’ re an experienced modem user , you may only want to chec k y our modem’ s settings for data compression, error correction, and so on.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 23 Configuring Windows Dial-Up Netw orking Microsoft’ s Dial-Up Netw orking (DUN) is a system component of Windows 95, 98, NT and 2000 enabling you to connect your computer to a variety of computer systems and networks, including the Internet.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 24 T esting Y our Modem T esting Data Functions Y ou can test your modem’ s data transfer functions b y logging on to Multi-T ech’ s W eb site to register your modem.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 25 Other Methods for Accessing Microsoft Fax • In Windows, select File | Print and select Microsoft Fax or Fax as the default printer . • In a Windows application, select File | Send .
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 26 4. The new pass word is sa v ed automatically . Y ou no w can enter more A T commands or e xit the data communications prog ram. The ne xt time y ou remotely configure the modem you must use the new setup password.
Chapter 5 - A T Commands and Fax Commands.
Chapter 5 - A T Commands and Fax Commands Multi-T ech Systems, Inc. MT5634ZPX User Guide 28 A T Commands A complete A T Commands, S-Registers , and Result Codes Ref erence Guide can be f ound on the MT5634ZPX CD and on the Multi-T ech Web site. Fax Commands F ax commands resemble A T commands, b ut are more complicated to use.
Chapter 6 - T r oub leshooting.
Chapter 6 - T roubleshooting Multi-T ech Systems, Inc. MT5634ZPX User Guide 30 Intr oduction to T r oub leshooting This chapter describes common problems you may have with your modem and how to solve them.
Chapter 6 - T roubleshooting Multi-T ech Systems, Inc. MT5634ZPX User Guide 31 The modem does not respond to commands • Make sure you are in terminal mode in your data communications program; then type AT and press Enter . Y ou should get an OK response.
Chapter 6 - T roubleshooting Multi-T ech Systems, Inc. MT5634ZPX User Guide 32 • If the modem repor ts NO DIAL T ONE , check that the modem’ s telephone line cable is connected to both the modem’ s LINE jac k (not the PHONE jac k) and the telephone wall jack.
Chapter 6 - T roubleshooting Multi-T ech Systems, Inc. MT5634ZPX User Guide 33 • Check for loose connections between the modem and the telephone jack. • Y ou may hav e a poor connection because of line conditions , or the prob lem ma y hav e originated on the other end of the line.
Chapter 7 - W arranty , Service , and T ec hnical Suppor t.
Chapter 7 - W arranty , Service, and T echnical Suppor t Multi-T ech Systems, Inc. MT5634ZPX User Guide 35 Multi-T ech Systems, Inc. W arranty & Repair s P olicies W arranty Multi-T ech Systems, Inc.
Chapter 7 - W arranty , Service, and T echnical Suppor t Multi-T ech Systems, Inc. MT5634ZPX User Guide 36 Repair Procedures for International Customers (Outside U.S.A. and Canada) Y our original point of purchase Reseller ma y off er the quic kest and most economical repair option for y our Multi-T ech product.
Chapter 7 - W arranty , Service, and T echnical Suppor t Multi-T ech Systems, Inc. MT5634ZPX User Guide 37 Online W arranty Registration If you ha v e access to the World Wide Web , y ou can register y our Multi-T ech product online at http://www .multitech.
Chapter 7 - W arranty , Service, and T echnical Suppor t Multi-T ech Systems, Inc. MT5634ZPX User Guide 38 Please direct questions regarding technical matters, product configuration, verification that the product is def ectiv e, etc., to our T echnical Suppor t depar tment nearest you, as listed at http:// www .
Appendixes.
Appendix A - Regulatory Compliance Multi-T ech Systems, Inc. MT5634ZPX User Guide 40 Appendix A - Regulatory Compliance FCC P ar t 68 T elecom Analog/Modem 1.
Appendix A - Regulatory Compliance Multi-T ech Systems, Inc. MT5634ZPX User Guide 41 Fax Branding Statement The T elephone Consumer Protection Act of 1991 makes it unlawful f or an y person to use a c.
Appendix A - Regulatory Compliance Multi-T ech Systems, Inc. MT5634ZPX User Guide 42 · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiv er. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Appendix A - Regulatory Compliance Multi-T ech Systems, Inc. MT5634ZPX User Guide 43 International Modem Restrictions Some dialing and answering defaults and restrictions may vary for international modems. Changing settings may cause a modem to become non-compliant with the national telecom requirements in specific countries.
Appendix B - Updating Y our Modem's Firmware Multi-T ech Systems, Inc. MT5634ZPX User Guide 44 Appendix B - Updating Y our Modem’ s Firmware Introduction Y our modem is controlled by semi-permanent software, called fir mware , which is stored in flash memor y .
Appendix B - Updating Y our Modem's Firmware Multi-T ech Systems, Inc. MT5634ZPX User Guide 45 3. Compare the firmware version number for your modem as found in Step 1: Identify the Modem Firmware , to the latest firmware version as listed on the web site.
Appendix B - Updating Y our Modem's Firmware Multi-T ech Systems, Inc. MT5634ZPX User Guide 46 Step 6: Document Your Stored Parameters Bef ore y ou flash your modem it is important that you record the parameters that are currently stored in your modem so you can reprogram it after flashing.
Appendix C - Global Wizard Configuration Utility Multi-T ech Systems, Inc. MT5634ZPX User Guide 47 Appendix C - Global Wizar d Configuration Utility If you are using the Global build of the MT5634ZPX .
Appendix C - Global Wizard Configuration Utility Multi-T ech Systems, Inc. MT5634ZPX User Guide 48 6. The Global Wizar d dialog bo x indicates the modem has been identified.
Appendix C - Global Wizard Configuration Utility Multi-T ech Systems, Inc. MT5634ZPX User Guide 49 1 1 . The Global Wizar d dialog bo x indicates it will set the homologation par ameters for the country you have selected.
Appendix D - ASCII Con version Chart Multi-T ech Systems, Inc. MT5634ZPX User Guide 50 Appendix D - ASCII Con version Char t CTRL CODE H E X DE C CODE H E X DE C CODEH E X D EC CODEH E X DEC @ NUL 00 .
Glossary.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 52 A Analog signal: A wav ef orm which has amplitude, frequency and phase, and which takes on a range of values between its maximum and minimum points. Analog T ransmission: One of two types of telecommunications which uses an analog signal as a carrier of voice, data, video, etc.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 53 Channel: A data comm unications path between two computer devices. Can refer to a physical medium (e.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 54 Digital Loopback: A technique used f or testing the circuitry of a communications de vice. Can be initiated locally , or remotely (via a telecommunications de vice). The tested de vice decodes and encodes a received test message, then echoes the message back.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 55 Frequency: A characteristic of an electrical or electronic signal which describes the periodic recurrence of cycles. Frequency is inversely proportional to the wavelength or pulse width of the signal (i.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 56 ITU-TSS (formerly CCITT): International T elecommunications Union-T elecommunications Sector; the United Nations organization that prepares standards (“Recommendations”) for resolving communications issues and problems.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 57 N Network: A group of computers connected b y cables or other means and using software that enables them to share equipment, such as printers and disk drives to exchange information. Node: Any point within a network which has been assigned an address.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 58 PROM (Programmable Read Only Memory - pronounced “prom”): A permanent memor y chip that can be programmed or filled by the customer after by the manufacturer has set initial values. Contrast with ROM.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 59 Switched Network: A network in which a temporar y connection is established from one point via one or amore segments.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 60 T ype B: The uplink (USB T ype B) connector . A T ype B Connector is for detachab le e xternal cables. Allows for doub le ended cable assemblies. Connectors for USB come in two designs: the 'A' and 'B' types.
Index.
Index Multi-T ech Systems, Inc. MT5634ZPX User Guide 62 Index A ASCII Conversion Chart, 50 C Checking Y our IRQ, 14 Connectors LINE, 16 LINE OUT , 17 MIC IN, 17 PHONE, 17 Contents, 12 D Data communica.
An important point after buying a device Multi-Tech Systems MT5634ZPX (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems MT5634ZPX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems MT5634ZPX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems MT5634ZPX you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems MT5634ZPX will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems MT5634ZPX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems MT5634ZPX.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems MT5634ZPX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems MT5634ZPX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
