Instruction/ maintenance manual of the product IPS 1000 ArtDio
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V oice Internet Phone Gateway IPS 1000 Series User Manual V ersion:3.1 Up date:2004/5/7 A RT Dio Comp any Inc..
IPS 1000 Series V oIP Gateway 2 Content s 1. Safety Instructions ............................................................................................................................ 4 2. Preface ................................................
IPS 1000 Series V oIP Gateway 3 11 . 3 . Inbound Authentication .................................................................................................... 32 11 . 4 . F AX......................................................................
IPS 1000 Series V oIP Gateway 4 1. Safety Instructions 1. Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. 2. T o avoid electric shock, do not put your finger , pin, wire, or any other metal objects int o vents and gaps.
IPS 1000 Series V oIP Gateway 5 SIP determines the high est level of common services between the end points. Conferences are established using only t he media capabilities that can be supported by all end point s.
IPS 1000 Series V oIP Gateway 6 Architecture SIP Client s SIP client s include the following: Phones—Can act as either a UAS or UAC. Sof t phones (PCs that have phone cap abilities inst alled) and Cisco SIP IP phones can initiate SIP requests and respond to requests.
IPS 1000 Series V oIP Gateway 7 3. Package Contents The IPS 1000 Gateway x 1 Power Core X 1 Accessories for fixing support X 1 (For 1008/1016) System CD-ROM X 1 5 IDC Connector X 4 (For 1008/1016) Rubber footer RJ-45 Ethernet Cable X 1 RJ-1 1 T elephone Cable X 1 4.
IPS 1000 Series V oIP Gateway 8 IPS 1002 Front Panel (2 ports) 4.2. Rear Panel There is a button on the rear p anel of gateway for special maintenance.
IPS 1000 Series V oIP Gateway 9 IPS 1 103 Rear Panel (4 ports) IPS 1 101 Rear Panel (2 ports).
IPS 1000 Series V oIP Gateway 10 5. LED Indicators LED Label Description On Link up Off Link down LNK/ACT Flash Sending/Receiving data p ackets On (LNK is on) 100Mbps 10/100 Ethernet 100Mbps Off (LNK .
IPS 1000 Series V oIP Gateway 11 6. Connectors 7. IDC Connectors (Only for IPS-1000 series 8/16 ports) IDC connector is used for the voice interface (F XS and FXO) on the frame model. IDC connector can easily connect PBX line and telephone wire together to the gateway .
IPS 1000 Series V oIP Gateway 12 Cut off the conductor out side the edge to avoid from causing the circuit shortage 8. Information required before Installation Y ou need to prepare the following information before inst alling the gateway . 8.1. IP Address The gateway requires an IP address for operation.
IPS 1000 Series V oIP Gateway 13 PPPoE Account Number Password Y our ISP normally provides this information. If you don’t have this information please contact your ISP . 8.2. SIP Information Before configuring SIP , the IPS 1000 requires SIP information for operation.
IPS 1000 Series V oIP Gateway 14 9. Installation and Configuration After prep aring the information you need as specified in section 5, follow the following steps to do the basic configuration. Y ou can use either a telephone or a system console to perform basic configurations.
IPS 1000 Series V oIP Gateway 15 5. Dial “9507 #” ； Assuming you are modifying for China (The last 2 digits ar e the regional ID) 6. Dial “971 #” ； Sets the new regional ID. 7. Hang up the phone. The device will be updated with the new region setting after it rest arts (rest art time is about 10 seconds) 9.
IPS 1000 Series V oIP Gateway 16 9.2.1. S tatic IP Mode The following table sho ws an example. IP Address 210.67.96.121 Subnet Mask 255.255.255.248 Default Gateway 210.67.96.120 Web Management Password 123 Using the information contained in th e example above.
IPS 1000 Series V oIP Gateway 17 9.2.2. DHCP Mode 1. Connect the IPS unit to a suitable P ower source. 2. Connect a traditional phone set to the “FXS” connector located on the re ar panel. 3. When the CPU/ACT light is on, pick up the phon e to hear the dialing tone.
IPS 1000 Series V oIP Gateway 18 digits are accepted by phoneset only , you need a m apping between characters and digits. Y ou can find them at section 14.4 Mapping table of character s used in PPPoE. Example user name ： 83721@hinet.net ， Password ： 123ab ， The procedure is below 1.
IPS 1000 Series V oIP Gateway 19 7. 02192*168*0*2# ; IP address. 8. 03255*255*255*0# ; Subnet Mask . 9. 981 # ; Used to restart the IPS unit. 10. Hang up the phone to complete the configuration.
IPS 1000 Series V oIP Gateway 20 After you have completed the PC’ s IP address setting, you will be required to rest art the PC in order for the new settings to take ef fect. S tep 3: Using the browser to configure the PPPoE Parameters of the gateway .
IPS 1000 Series V oIP Gateway 21 Upon entering the web based configuration interface. Click on “IP SETTING” at the top of t he p age and you will see the p age as shown in the following i m age. Select PPPoE from the “IP S tate” pull down menu.
IPS 1000 Series V oIP Gateway 22 At this stage, your IPS should be able to use PPPoE to acce ss the Internet. However , if you configured a wrong account number or p assword, your IPS cannot access the Internet. Y ou are not able to u se PC to access IPS by using the IP address of 192.
IPS 1000 Series V oIP Gateway 23 10. SIP Configuration IPS 1000 not only can make regular PSTN calls, it also can communicate with IP Phones or Sof t-Phones by using SIP protocol.
IPS 1000 Series V oIP Gateway 24 10.1. Channels and SIP entity Select the channel and join a SIP entity . Figure: - Configuration: WEB page: CHANNEL Notice: Each channel must belong to a SIP entity .
IPS 1000 Series V oIP Gateway 25 10.2. SIP Proxy and Register Parameters Y ou need to configure IP address or Domain name of Registrar and Outbound Proxy server , please check the information is right. SIP service provider will give you an IP address or Domain name of Registrar and Outbound proxy when you apply for the service.
IPS 1000 Series V oIP Gateway 26 Configuration WEB Page: ADV ANCED SIP COMMON Y ou can control the SIP entity on WEB p age, just select ‘Enable’ or ‘Disable’. 10.4. SIP Outbound Authentication Y ou need to configure outbound authentication for each SIP entity if SIP proxy server or other SIP phone request for authentication.
IPS 1000 Series V oIP Gateway 27 10.5. Configure STUN The STUN (Simple T raversal UDP through NA T) server is an implementation of the STUN protocol that enables STUN functionality in SIP-based system s. The STUN server also includes a client API to enable STUN functionality in SIP end points.
IPS 1000 Series V oIP Gateway 28 10.6. Check SIP entity S t atus Y ou can use the WEB page to check the SIP en tity is registered successful or unsuccessful. WEB Page: ADV ANCEDSIP COMMOM If the status shows “REGISTERED” means succe ssful, otherwise means fail; please notice that.
IPS 1000 Series V oIP Gateway 29 10.8. Make SIP Calls After you have configured the SIP phone on the SIP phone book, you can easily make SIP calls. Y ou can select one way to make SIP call following these ways: St andard Call : Only dial <numbers>+<#>.
IPS 1000 Series V oIP Gateway 30 10.9. Cont act Address The main purpose of Contact Address is making SIP calls wit hout proxy . The Contact Address can be any numbers or characters such as ‘Mary’ or ‘1003’.
IPS 1000 Series V oIP Gateway 31 11. Other SIP Parameters 11.1. Dialing Plan X means all calls will be send to SIP proxy first, if the SIP call is fail, and t hen sent to PSTN.
IPS 1000 Series V oIP Gateway 32 11.2. Call Forward There are three forward types: 1. All: All incoming call to the SIP entity will be forward. 2. Busy: When the SIP entity is busy , the incoming call will be forward. 3. No Answer: When the SIP entity is no answer and after 30 seconds, the i ncoming call will be forward.
IPS 1000 Series V oIP Gateway 33 11.4. F AX 11.4.1. The devices at two sid es are all IPS 1000 series gateway Use the F AX protocol that is the proprietary protocol of IPS (supportin g T .38). Setup method is listed below: 1. Web Folder: “Connect Device” in “Channel” fold er .
IPS 1000 Series V oIP Gateway 34 3. Web folder: “IPS Protocol” in “Basic” folder Signaling Port: input “0” Support T .38: select “No” Click “Apply” button 4.
IPS 1000 Series V oIP Gateway 35 12.1. BASIC / GENERAL Category Section Description Default Setting Region ID Display region ID.(Read only) 0 Software Version Display software version.(Read only) BootRom Version Display BootRom Version.(Read only) Hardware Version Display hardware Version.
IPS 1000 Series V oIP Gateway 36 Up-Time Display the use time since from system reboot.(Read only) MAC Address Display MAC address.(Read only) Date Show the date Time Show the time Date Manually Input date, only effected in Manual Mode. yyyy / mm / dd Empty Time Manual input time, only effected in Manual Mode of Time Source.
IPS 1000 Series V oIP Gateway 37 12.2. IP SETTING Category Section Description Default Setting IP Settings IP State The way to obtain IP address: Manual: Entered by user (Static IP) Auto(DHCP): Assign.
IPS 1000 Series V oIP Gateway 38 Current Setting Display the configured IP address, subnet mask address and default gateway. (Read only) 192.168.0.2 255.
IPS 1000 Series V oIP Gateway 39 12.3. ADV ANCED / GENERAL Category Section Description Default Setting Flash Button Flash Time System confirmed “Flash” time. 200 msec Duration The duratio n to send a DTMF. 100 msec Touch Tone (DTMF) Inter-digit The inter-digit time of sending string of DTMF digits.
IPS 1000 Series V oIP Gateway 40 Cadence on, off. The on and off duration in playing the tone (100 ~ 5000ms) Frequency f1, f2 (300 ~ 3000Hz) Reorder Tone Spec Cadence on, of f.
IPS 1000 Series V oIP Gateway 41 12.4. SIP COMMON.
IPS 1000 Series V oIP Gateway 42 Section Item Field Description Default Port The control port number of SIP protocol. 5060 Port and Header Header Form Select ‘S t andard’ or ‘Compact’ to be the header format of SIP p acket. When Compact is selected, the header will be shorter and it saves bandwidth.
IPS 1000 Series V oIP Gateway 43 Section Item Field Description Default Name Enter Contact Address. Y ou can assign a name for the port. However , it should be unique within per channels. Empty Contact Address Setting Current Setting Display current setting of Contact Address (Read Only) 01 2833 DTMF Enable/Disable RFC 2833 DTMF .
IPS 1000 Series V oIP Gateway 44 12.5. SIP OUTBOUND AUTHENTICA TION Section Item Field Description Default Maximum Maximum number of entries allowed (Read Only) 50 Entered Number of entries of authentication entered. (Read Only) 0 List of entries (Read Only) SIP Outbound Authentication Entries List Entity: Which entity that you select.
IPS 1000 Series V oIP Gateway 45 Section Item Field Description Default Update Entry Enter the information of outbound authentication Entity: Select an entity . Realm: Domain name or IP address. Username: Enter Username of authentication. Password: Enter password of authentication.
IPS 1000 Series V oIP Gateway 46 Section Item Field Description Default Realm Enter domain name or IP address Empty Maximum Maximum number of entries allowed (Read Only) 20 Entered Number of entries of authentication entered. (Read Only) 0 Display the entries (Read Only) Entries List Entity: Which entity that you select.
IPS 1000 Series V oIP Gateway 47 Section Item Field Description Default Maximum Maximum number of entries allowed (Read Only) 100 Entered Number of entries of authentication entered. (Read Only) 0 Display the entries (Read Only) List The default value “x“means that all numbers that you dial will first go through SIP proxy .
IPS 1000 Series V oIP Gateway 48 12.8. STUN Section Item Field Description Default STUN Server Control Enable or Disable STUN Server service. Disable Maximum Maximum n umber of entries allowed (Read Only) 5 Entered Number of entries of STUN server that have been entered.
IPS 1000 Series V oIP Gateway 49 Section Item Field Description Default Delete Delete a stu n server IP Address: Enter IP address or Domain Name. Port: Enter port number of service.
IPS 1000 Series V oIP Gateway 50 Category Section Description Default Setting Channel Channel number: 1 Channel Type Display port type. (Read only) Phone: FXS Interface, connect to telephone set or Fax machine. Line: FXO Interface, connect to phone line.
IPS 1000 Series V oIP Gateway 51 12.10. PHONE BOOK Section Item Field Description Default Maximum Maximum n umber of entries allowed (Read Only) 200 Entered Number of entries of phone books entered. (Read Only) 0 Display phone books (Read Only) Entries List Index: Dialing number Public Address: SIP account.
IPS 1000 Series V oIP Gateway 52 13. Use Private IP (Behind NAT) Using a Private IP in a NA T Environment The IPS unit is able to communicate with other IPS units under a NA T environment using Private IP addresses on the LAN side of your IP Sharing device.
IPS 1000 Series V oIP Gateway 53 14. Appendix 14.1. Appendix A: Phone-Set Command Pick up the handset and listen for the dialing tone. Dial “##0 000 and listen for three consecutive tones before setting the following parameters. After input the p arameters, please dial ‘# to end the configuration.
IPS 1000 Series V oIP Gateway 54 Mask 42 Listen for the Default Gateway (ending ”#” is not required) 43 Listen for Current Signaling Port (ending ”#” is not required) 44 Listen for Global IP A.
IPS 1000 Series V oIP Gateway 55 14.2. Appendix B: Console Command User Exec commands Enable T urn on privileged commands Exit Exit from the EXEC Help Description of the inter active help system Show .
IPS 1000 Series V oIP Gateway 56 14.3. S pecifications V oice Interface FXS interface Loop start, 2 wire Feeding V oltage: 20V Feeding Current: 30 mA FXO interface Loop start, 2 wire Connectors RJ-1 1 Conn ectors (3702/3704) IDC Connectors (3708/3716) V oice compression G .
IPS 1000 Series V oIP Gateway 57 14.4. Mapping table of characters used in PPPoE Character Digit s to key-in C haracter Digit s to key-in 0 30 X 58 1 31 Y 59 2 32 Z 5*0 3 33 a 61 4 34 b 62 5 35 c 63 6.
IPS 1000 Series V oIP Gateway 58 U 55 @hinet.net **01 V 56 W 57 14.5. Region ID Country Region ID Country Region ID Australia 02 Korea 24 Philippines 03 Malaysia 26 Canada 06 Singapore 36 China 07 Slo.
IPS 1000 Series V oIP Gateway 59 15. Contact Information If you have any question please feel free to ask our technical support, or visit our website http://www .a rtdioinc.com . Taiwan Add：7th FL.., No.476, Min-Hu RD., Hsin-Chu, Taiwan 300 TEL：+886-3-5295000 FAX：+886-3-5295005 E-Mail： sales@artdio inc.
An important point after buying a device ArtDio IPS 1000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ArtDio IPS 1000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ArtDio IPS 1000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ArtDio IPS 1000 you will learn all the available features of the product, as well as information on its operation. The information that you get ArtDio IPS 1000 will certainly help you make a decision on the purchase.
If you already are a holder of ArtDio IPS 1000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ArtDio IPS 1000.
However, one of the most important roles played by the user manual is to help in solving problems with ArtDio IPS 1000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ArtDio IPS 1000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
