Instruction/ maintenance manual of the product 5005 Mitel
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USER GUIDE.
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- iii - Table of Contents 5005 IP PHONE ......................................................................................................... 1 Mitel N etworks™ 5005 IP U se r Gui de ..............................................................
Table of Contents - iv - Calls For ...................................................................................................................... .................. 20 Call Park .................................................................
- 1 - 5005 IP Phone Mitel Networks™ 5005 IP User Guide Notice The inf ormation co ntaine d in this document is belie ved to be accurate in all res pects bu t is not warranted b y Mitel N etwork s Corporati on (Mitel) .
User Guide - 2 - A bout The 5005 IP Phone A bout Your Set The Mite l Network s 5005 I P Phone is a full y-featured, di gital te lephone t hat connec ts direc tly to a 10/100Bas eT Ethern et network . The Mite l Network s 5005 I P phone is s upporte d by the M itel Net works 3100 I ntegrate d Comm unications P latform (ICP) Rele ase 3.
User Guide - 3 - Important Safe ty Instructions A nd Precautions W hen using your te lephon e equipm ent, basic s afety pr ecautio ns should always be follo wed to reduc e the risk of fir e, electric .
User Guide - 4 - Initializing And Registering The Phone IP phon e initia lizatio n occurs autom aticall y when the set is con nected to the networ k. CAUTION: During the initialization process, the phone may download crucial "boot" data from the TFT P server on the netw ork.
User Guide - 5 - Adjusting Volume Lev els Ringer Control To adj ust the Ringer Volum e while the s et is ri nging: • Press to incr ease the volum e. • Press to decr ease the volum e. Handset Re ceiver Volum e Contro l To adj ust the Handset Receiv er Volum e when you are using t he han dset: • Press to incr ease the volum e.
User Guide - 6 - Programming The Function Keys Programm ing the func tion k eys on your 5005 IP phone is do ne either directl y on your phone us ing the PROGRA M key or usi ng the D esktop T ool to acces s the 31 00 ICP on your net work with your computer .
User Guide - 7 - Desktop Stan d To tilt th e 5005 IP phone towar ds you, it can be m ounted on a stan d as illus trated below ..
User Guide - 8 - Mounting The Phone On The Wall Mounting On The Wall Using S crews (UK/Europe) The 5005 I P phone c an be m ounted dir ectly on a wall us ing m ounting scre ws: 1. Select a locatio n away fr om elec trical ca bles, pipes or other item s behind the m ount ing locat ion that c ould caus e a hazar d when i nserting screws in the wall.
User Guide - 9 - Mounting On The Wall Using The Desktop S tand The 5005 I P phone c an also be mounted o n a wall us ing the desktop s tand. T o mount the p hone in this fas hion, attac h the sta nd to the bas e of the phone in an in verted pos ition and then p lace the stand on th e wall mounting brack et as illust rated.
User Guide - 10 - Related Topics Standard Usag e • Making & Answer ing Calls • Program (& Advis or y Messages) • Hold • Cancel • Redial • Message • Transf er/Confer ence Key s Pr.
User Guide - 11 - Making A nd Answering Calls To m ake a call us ing the handset: • Lift the handset. • Dial the num ber. Note: To us e a line other than the pr im ary one assigned to the s et, press o ne of the L ine k eys before you dial the n umber .
User Guide - 12 - Feature Name Code Follo w Me 622 Follow Me ( I’ m Here) 626 Group Call Pick -Up 666 Last Call Cost Dis play 664 Last Call Duration Displa y 663 Last Num ber Redial 600 Message W ai.
User Guide - 13 - Note: A key m ust not have a n existin g feature assign ed to it bef ore it can be progr amm ed. Note: It is not pos sible to ans wer a cal l while pr ogram ming a ke y. It is only pos sible to pr ogram a ke y when in a free s tate or of f hook (state dial to ne).
User Guide - 14 - Call Forward All This feature allo ws you to forward al l your ca lls to another ex tens ion or an extensi on gr oup withou t ringing at your extens ion firs t. If you a lways for ward your c alls to the s am e extension or extension group, you can program a C ALL FORWARD ALL key with this num ber.
User Guide - 15 - You can as sign eith er one of these Ca ll Forwar ding feat ures to a pr ogramm able k ey but not both to the sam e ke y . Note: When you program this featur e throu gh the Des ktop T ool, there ar e two sta ges.
User Guide - 16 - Call Me Back CALL ME BACK allo ws you to req uest a c all back after reaching a bus y exte nsion or b usy exter nal line. T he system monitors the extens ion or l ine and ca lls you when it’s free. To reques t a callb ack when you reac h a bus y or unanswer ed tele phone: 1.
User Guide - 17 - To progr am an addit ional LIN E key : 1. Press the PROGRA M ke y. 2. Press the program mable k ey to be use d for an additiona l lin e. 3. Dial 9 fol lowed b y the line number . For examp le, 001, to use Line 1. 4. Press the PROGRA M ke y once again.
User Guide - 18 - Transferri ng And Confe rencing Transfer To Tr ansfer an active c all: • W hile in conver sation with an estab lished c all, press TR ANS/CONF . • Dial the num ber of the third part y. • Do one of the follo wing: - To com plete the T ransf er, hang up.
User Guide - 19 - Advisory M essages You can pr ogram your extens ion to displa y a mess age at a calli ng extensi on; the m essage r emains on the cal ling extens ion’s LCD for the d uration of ringing and is cle ared whe n the caller hangs up or you ans wer the ca ll.
User Guide - 20 - To answer interna l and exter nal cal ls in the or der that the y are pres ented at your extens ion: • Press the f lashing ANSW ER NE XT C ALL key. The ANS W ER NE XT C ALL k ey contin ues to flash unt il all i ncom ing calls have bee n answer ed.
User Guide - 21 - To ans wer a call th at is ringi ng at ano ther stat ion in your pick -up group: 1. Lift the hands et. 2. Press the program mable k ey assigned t o the C ALL P ICK-UP f eature.
User Guide - 22 - To pic k up a call t o a pre- program med ex tension: 1. W hen the DSS/ BLF k ey is flas hing with r inging c adence, lift the ha ndset. 2. Press the program mable k ey assigned t o the DSS/B LF feature. To retr ieve a cal l that has be en he ld by a pre- program med ex tension: 1.
User Guide - 23 - To ac tivate your ex tensio n’ s speaker during a c all: 1. Press the GRO UP LI STEN ke y . T he GROUP LISTEN ke y lights s olid when the louds peak er is enable d and the f ollowing m ess age is displ ayed: "G ROUP LI STEN".
User Guide - 24 - Last Call Duration D isplay This f eature enables the dur ation of the last ex terna l call that was m ade from y our extension t o be displa yed on your set’s displa y screen. The d uration of the cur rent cal l is d ynamicall y displa yed durin g the call.
User Guide - 25 - To unloc k your exte nsion: 1. W hile your extens ion is idle, pr ess the pr ogramm able ke y assigned t o the PIN CODE featur e. 2. Dial your PIN code. If programm ed, your PIN CODE k ey exti nguishes . 3. Replace your han dset. To m ake an externa l call fr om another us er’s locked extens ion: 1.
User Guide - 26 - Re-establi sh If an exter nal call you have transfer red to ano ther extens ion user is unans wered, the c all re turns to your extens ion.
User Guide - 27 - To us e a stored Sp eed Call n umber during a ca ll: 1. Make a c all as per the usual proc edure f or m aking and ans wering calls . 2. W hen you need to ent er the pre- program med num ber y o u have alread y stored, pr ess the k ey programm ed f or the Speed C all num ber you wish t o be trans mitted.
User Guide - 28 - Index 1 10/100BaseT Ethern et .......................................................................................................................... 2 A Account Code ...............................................................
User Guide - 29 - F Follow Me ...................................................................................................................... ........................ 15 G Group Listen ...........................................................
User Guide - 30 - S Safet y ..................................................................................................................................................... 3 Speed C all ...........................................................
An important point after buying a device Mitel 5005 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Mitel 5005 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Mitel 5005 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Mitel 5005 you will learn all the available features of the product, as well as information on its operation. The information that you get Mitel 5005 will certainly help you make a decision on the purchase.
If you already are a holder of Mitel 5005, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Mitel 5005.
However, one of the most important roles played by the user manual is to help in solving problems with Mitel 5005. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Mitel 5005 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
