Instruction/ maintenance manual of the product MBU 400TM Aastra Telecom
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MBU 400 TM 41-001271-00 Rev 01 Installation Guide.
Aastra T elecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy , Aastra T elecom will not be liable for technical or editorial errors or omissions contained within this documentation.
MBU 400 Installation Guide iii Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury to persons, includ - ing the following: 1.
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MBU 400 Installation Guide v Software License Agreement Aastra T elecom Inc., hereinafter known as “Seller”, grants to Customer a personal, worldwide, non-transferable, non-sub licensable and non- exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended.
vi MBU 400 Installation Guide FCC Information Cont act y our Syste m Admini strato r o r T echn ical Suppo rt for any questions regarding your MBU 400. Hav e your seri al nu mber a nd MA C addr ess r eady when c ontac ting suppo rt. Y ou ca n loca te th e ser ial n umber and MAC addre ss on the b ottom of t he MB U.
MBU 400 Installation Guide vii FCC Information The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment.
viii MBU 400 Installation Guide CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority , or electrician, as appr opriate. ‘’The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface.
MBU 400 Installation Guide ix FCC Information e) If this equipment MBU 400 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible.
x MBU 400 Installation Guide Safety Information Safety Information Important Safety Information Charge the battery or handset only in combination with 420d Char ger and the SALOM SSW -1444 adapter that comes with the product.
MBU 400 Installation Guide xi Sensitive Electronic Environment Any radio-based equipment can potentially cause interference with other equipment and can be interfered from other equipment. This also applies for DECT equipment. However due to the very low transmission power level the chances for interference are very small.
xii MBU 400 Installation Guide Safety Information For countries outside the Eur opean Union Disposal of electrical and electronic products in countries outside the European Union should be done in line with the local regulations.
MBU 400 Installation Guide xiii Regulatory Information Europe Declaration of Conformity Hereby , “Aastra T elecom”, declares that this “MBU 400” is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
xiv MBU 400 Installation Guide Exposure to Radio Frequency (RF) Signals: This wireless phone is a radio transmitter and receiver . It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.
MBU 400 Installation Guide xv Exposure to Radio Frequency (RF) Signals: This wireless phone is a radio transmitter and receiver . It is designed and manufactured not to exceed the emission limit for exposure to radio fre- quency (RF) energy set by the Ministry of Health (Canada), Safety Code 6.
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MBU 400 Installation Guide xvii T able of Contents Important Safety Instructions .............................................................. iii Importantes mesures de Sécurité.......................................................... iii Software License Agreement .
xviii MBU 400 Installation Guide Optional MBU and Handset T asks ....................................................... 19 Resetting the MBU ............................................................................ 19 Manually Registering/De-registering a Handset .
MBU 400 Installation Guide 1 Congratulations! A nd thank you for choosing Aastra T elecom’ s MBU 400. The MBU 4 00 co nsists of a Mobi lity Base U nit ( MBU) and th e Aastra Digi tal E nhanc ed Cor .
2 MBU 400 Installation Guide About This Guide T his Installation Guide provides the information required to install and quickly congure the MBU 400 on your business or home network. It includes a description of the features and functions of the MBU and the Aastra 420d Handset.
MBU 400 Installation Guide 3 MBU 400 Features MBU 400 Features T he MBU 400 provides the following features. MBU Features Call and T elephony Features V oIP calling (based on SIP 2.
4 MBU 400 Installation Guide Aastra 420d Handset Features Display 128 x 128 pixels, 65K color support, backlight • Graphical menu system • Cal l and T ele phony Features 12 numerical keys, 5 navig.
MBU 400 Installation Guide 5 Requirements B efore installing the MBU 400 on your network, the following may be required depending on your network connection: Broadband Internet connection – cable, D.
6 MBU 400 Installation Guide What’s in the MBU 400 Box? What’ s in the MBU 400 Box? T he following parts are contained in your product packaging. V erify that you have all of the items referenced below . If you are missing parts, please contact your System Administrator .
MBU 400 Installation Guide 7 Aastra 420d Handset - Front View MBU 400 Hardware T he MBU 400 consists of an MBU and the Aastra 420d Handset. The following illustrations describe the ports, indicators, and keys on the MBU 400 hardware.
8 MBU 400 Installation Guide Aastra 420d Handset - Side View HEADSET JACK CONNECTOR (2.5mm) VOLUME UP KEY VOLUME DOWN KEY SPEAKERPHONE activation and deactivation key Aastra 420d Handset - Side View R.
MBU 400 Installation Guide 9 Aastra 420d Handset Charger Aastra 420d Handset Charger - Front View Aastra 420d Handset Charger - Rear View HANDSET CHARGER POWER SUPPL Y CONNECTOR ON HANDSET CHARGER.
10 MBU 400 Installation Guide MBU - T op View MBU - Rear View POWER CONNECTION TELEPHONE LINE CONNECTION PORT (PSTN) RESET BUTTON for activating configuration changes and enabling handset registration.
MBU 400 Installation Guide 1 1 Installing the MBU 400 T his section provides procedures for installing your MBU and Aastra 420d Handset. Before beginning the installation process, review the installation require- ments as described in the section, “ Requirements ”, on page 5.
12 MBU 400 Installation Guide Installing on a W all Y ou can install the MBU on a wall if required. The MBU has two pre- drilled wall mounting holes on the back of the unit (see illustration below). T o install the MBU on a wall: 1. Using the wall mount drilling template, locate and mark the position for the mounting screws on the wall.
MBU 400 Installation Guide 13 Installing the MBU 400 Installation sur un mur V ous pouvez installer le MBU sur un mur , si nécessaire. Le MBU dispose de deux ouvertures déjà percées au dos de son boitier en vue d’un montage mural (voir l’illustration ci-dessous).
14 MBU 400 Installation Guide Connecting the MBU 400 1. T o prepare the MBU for Internet telephony , connect the Ethernet cable from the LAN port on the MBU to the LAN port on your broadband modem or router . or Connect the Ethernet cable from the LAN port on the MBU to the Ethernet connection on your network as shown below .
MBU 400 Installation Guide 15 3. Connect the MBU power adapter to the MBU, and plug-in the other end to an active power outlet (preferably a continuous power outlet without a switch to interrupt its power). The POWER LED on the MBU lights up steady and the I-NET LED ashes as the MBU proceeds to power up.
16 MBU 400 Installation Guide Installing and Registering the Handset 1. On the back of the phone, insert your thumbnail into the slot at the bottom of the phone, and pull up.
MBU 400 Installation Guide 17 4. Place the handset in the char ger, and char ge the battery . W e recommend that you charge the battery fully before rst use. This takes approximately 10 hours. When you place the handset in the charger , the handset automatically registers with the MBU, provided you have just reset the MBU.
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MBU 400 Installation Guide 19 Optional MBU and Handset T asks T his section provides optional tasks you can perform, if required, on the MBU and Aastra 420d Handset(s). Resetting the MBU In order for the handsets to register with the MBU, you must press the Reset button on the rear of the MBU.
20 MBU 400 Installation Guide 6. T o manually register the handset, select Settings->System Settings ->Handset Settings->Register handset and press Y es at the prompt.
MBU 400 Installation Guide 21 Viewing the MBU 400 IP Address and Status Information Y ou can view the MBU 400 IP address and status information from the Handset screen. T o view the IP address and status of the MBU: 1. After pairing the handset to the MBU, press the + (UP) button on the side of the handset to connect to the base.
22 MBU 400 Installation Guide Accessing the MBU 400 Web UI Accessing the MBU 400 Web UI Y ou can access the MBU 400 W eb User Interface using your browser and the IP address of the MBU 400. T o access the MBU 400 W eb UI: 1. Open your web browser and enter the MBU’ s IP address (in dotted decimal format) into the address eld, and press Enter .
MBU 400 Installation Guide 23 The MBU 400 W elcome screen displays. 3. T o logout, close the browser window . For more information about using the options in the MBU 400 W eb UI, see the MBU 400 User Guide , or your System Administrator .
24 MBU 400 Installation Guide Call Lo g Options Handset 1 08/05/08 01:55 PM Using the MBU 400 T his section briey describes how to use your MBU 400. For more detailed information about using the features on your MBU 400, and to customize your Aastra 420d handset, see your MBU 400 User Guide .
MBU 400 Installation Guide 25 Using the MBU 400 Idle Mode Options When in idle mode, an Options softkey displays in the lower right corner of the screen.
26 MBU 400 Installation Guide Contacts Handset Main Menu T o display the Main Menu on the handset, press the OK button in the center of the navigation keys as shown below . The Main Menu displays. The following illustration describes the icons on the Main Menu screen.
MBU 400 Installation Guide 27 Using the MBU 400 Call Log - Allows you to access and view the Call Log which contains a list of all incoming, outgoing, and missed calls.
28 MBU 400 Installation Guide Using the MBU 400 Using the V olume Control The volume control is located on the left side of the phone. Y ou can increase or decrease the volume while on an active call as required. T o adjust the volume on the phone: 1.
MBU 400 Installation Guide 29 T roubleshooting T he following is a list of solutions to the most common issues that you may experience when you install and use the MBU 400. Most of the prob- lems you can easily solve yourself, whereas others require that you contact your service provider .
30 MBU 400 Installation Guide Issue Causes Solutions The POWER indicator on the MBU is not lit. The I-NET indicator on the MBU is not lit. There is no audio when I make Internet calls. I cannot make landline calls. 1) MBU is not powered. 1) The Ethernet cable is not connected.
MBU 400 Installation Guide 31 Issue Causes Solutions I cannot receive landline calls. I cannot make Internet calls, the V oIP indicator on the MBU is not lit, and the right status indicator in the upper left cor - ner of the display is black. 1) The country setting is wrong.
32 MBU 400 Installation Guide Issue Causes Solutions 4) a) Use port forwarding. The default SIP port is 5060, and the default R TP port is 5004. Ensure that your router always assigns the same IP address to your phone when using port forward ing. For more information, check your router ’ s manual.
MBU 400 Installation Guide 33 1) The MBU is not logged in at the Internet T elephony Service Provider . 2) The router is turned off. 3) The SIP server is down. 4) The In ternet conn ectio n is down. 1) I need to know the software version currently installed on my MBU 400.
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MBU 400 Installation Guide Index-1 Symbols 410d Handset main menu 26 420d Handset 7 features 4 idle mode 25 idle screen 24 installing 16 registering 16 registering/de-registering 19 420d Handset Charg.
Index-2 MBU 400 Installation Guide T troubleshooting 29 V volume control 28 W W eb UI, accessing 22 Index.
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If you’ve read this owner ’ s manual and consulted the T roubleshooting section and still have problems, please visit our W eb site at www .aastratelecom.
An important point after buying a device Aastra Telecom MBU 400TM (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra Telecom MBU 400TM yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra Telecom MBU 400TM - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra Telecom MBU 400TM you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra Telecom MBU 400TM will certainly help you make a decision on the purchase.
If you already are a holder of Aastra Telecom MBU 400TM, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra Telecom MBU 400TM.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra Telecom MBU 400TM. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra Telecom MBU 400TM along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center