Instruction/ maintenance manual of the product 6735I Aastra Telecom
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Aastra Model 6735i IP Phone User Guide Release 3.2.2 41-001451-00 REV00 – 07.2011.
ii 41-001451-00 REV00 – 07.2011 Sof t war e Lice nse A greement Aastra T elecom Inc., hereinafter k nown as "Seller " , grants to Customer a personal, worldwide, non-transferable, non-sub .
41-001451-00 REV0 0 – 07.2011 iii Co n t e n t Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Content . . .
Content iv 41-001451-00 REV00 – 07.2011 User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Resetting a User Password .
Content 41-001451-00 REV00 – 07.2011 v Deleting a Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Making Calls .
Content vi 41-001451-00 REV00 – 07.2011 Status Scroll Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Incoming Call Interrupts Dialing .
Content 41-001451-00 REV00 – 07.2011 vii Model M670i and M675i Expansion Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Using the Expansion Modules . . . . . . . . . . . .
1 41-001451-00 REV00 – 07.2011 We l c o m e The Aastra 6735i offers adv anced XML capa bility to access custom applications and is fully interoperable with leading IP- PBX pl atfor ms. Featuring a 5-line disp lay , the 6735 i sup por ts up to 9 lines with call appearances and allows you to make and receive calls, transfer , conference , and more.
Welcome 41-001451-00 REV00 – 07.2011 2 Requirements The 6735i IP Phone requires the f ollowing environment: • SIP-based IP PBX syst em or network installed and running with a SIP acco unt created for the 6735i IP phone.
Getting Started 3 41-001451-00 REV00 – 07.2011 Getting Star ted The 6735i must be set up an d be configured prior to its fi rst use. This sec tion describe s phone behavior and start up screens you may see when the ph one is first plugge d in, or when it is restar ted.
Getting Started 41-001451-00 REV00 – 07.2011 4 The 6735i phon e then checks settings and looks f or new configura tion and firmwar e updates f or the phone from a ser ver . If a new update is f ound, the phone displ ays the messa ge “ Updating C onfiguration ” .
Getting Started 5 41-001451-00 REV00 – 07.2011 When the configur ation update is c omplete, the phone displ ays the fol lowing screens and then displa ys the Idle screen . Network Connected/Net work Disconnected If your phone is suc cessful when conne cting to the network the followin g screen display s before ch anging to the Idle screen.
Getting Started 41-001451-00 REV00 – 07.2011 6 If your phone did not successfully connec t to the n etwork , the " Network Disconnected " prompt appears on the display and the tele phone status light turns on. Check that the cables are tightly connec ted to th e phone and to th e wall jack .
Getting Started 7 41-001451-00 REV00 – 07.2011 By default, the top programmable keys 1 through 4 are configured for Services, Director y, Callers List, and Intercom, respectively . Y ou can configure the 6 top programmable keys wi th up to 6 func tions, and the 6 bottom softkeys with up to 20 func tions as required.
Getting Started 41-001451-00 REV00 – 07.2011 8 Idle Screen with V oicemail Messages The envelope icon displays on the Idle State screen only if you hav e new messages waitin g. The number nex t to the envelope indicat es how many new messages you have.
Getting Started 9 41-001451-00 REV00 – 07.2011 F or example, in the illustration below, the 6735i has seve ral bottom softkeys configured on the idle screen. A " Mor e " key displays f or you to view additional softkeys on anot her screen.
IP Phone Keys 41-001451-00 REV00 – 07.2011 10 IP Phone K ey s Ke y Pa n e l The following sections describe the vario us 6735i phone key func tions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information.
IP Phone Keys 11 41-001451-00 REV00 – 07.2011 K ey Descriptions The f ollowing table iden tifies the keys on the key pan el of your 6735 i IP phone that you ca n use for handling calls. Te x t K e y s Symb ol Keys Key Description Goodbye k ey - Ends an ac tive call.
IP Phone Keys 41-001451-00 REV00 – 07.2011 12 Prog ramma bl e keys - 6 T op keys: programm able hard k eys (up to 6 programmable functions) By de fau lt, k eys 1 throu gh 4 are as sign ed a s Se rv ices, Director y, Callers List, and Intercom, respectively .
IP Phone Keys 13 41-001451-00 REV00 – 07.2011 Ke y p a d Ke y s The 6735i has a keypad with digits from 0 through 9, a “*” ke y, and a “#” key . Keys 2 through 9 contain the letters of the alphabet.The 6735i pho ne keypad includes the following: The "*" is called the "star key" .
Methods for Customizing Your Phone 41-001451-00 REV00 – 07.2011 14 Methods for C ustomizing Y our Phone There are two ways to customize specific options on your phone: • Using the Options ke y on the IP Phone • Using the Aastra Web UI in an Internet browser window from y our PC.
Methods for Customizing Your Phone 15 41-001451-00 REV00 – 07.2011 Simplified Optio ns Menu Y our System Administrator may configure a simplified option s men u for your phone. The following table in dicates the options that may appear on your phone if the simplified options menu is applie d.
Methods for Customizing Your Phone 41-001451-00 REV00 – 07.2011 16 Phone Options via the Aastra W eb UI In addition to the IP Phone UI options, you can customize a dditional options on the IP Phone usin g the Aastra W eb UI. In order to access your phone using the Aastra Web UI, you need to know your phone’ s IP address.
Methods for Customizing Your Phone 17 41-001451-00 REV00 – 07.2011 The Network Status window displays for the IP ph one you are accessing. 3. Y ou can logout of the Aastra Web UI a t any time by clicking Log O ff .
Methods for Customizing Your Phone 41-001451-00 REV00 – 07.2011 18 The foll owing categories displ ay in the side menu of the Aastr a We b UI: Status, Operation, Basic S ettings . Headings Descrip tions Statu s Th e Status sec tion displays the network status and t he MAC addr ess of the IP phone.
Methods for Customizing Your Phone 19 41-001451-00 REV00 – 07.2011 Basic Settings Pre ferenc es - Allow s you to enable /disable the foll owing: • Suppress D TMF Playback • Display DTMF Digits .
Phone Status 41-001451-00 REV00 – 07.2011 20 Phone Status Y ou can view the status of your phone usin g the IP Phone UI or the Aastra We b UI. Phone Status via IP Phone UI The " Phone Status " option on the IP phone di splays the status of your phone to the L CD display .
Phone Status 21 41-001451-00 REV00 – 07.2011 F inding Y our Phone’ s IP Address If yo u wa nt to acce ss you r p hone’ s o pti ons usin g a n I nter net brow ser , you need to enter the IP address of the phone in the browser to open the Aastra Web UI.
Phone Status 41-001451-00 REV00 – 07.2011 22 Phone Status via the Aastra W eb UI Use the fo llowing proc edure to view the phon e status via the Aastra W eb UI. The Networ k Status window displays for the IP phone you are accessing. This Network Status window is view only .
Phone Status 23 41-001451-00 REV00 – 07.2011 The following is an illustration of the Network Status screen in the Aastra W eb UI with SIP status displayed.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 24 C ustomizing Y our Phone The fo llowing paragr aphs describe the options available fr om either the IP Pho ne UI, the Aastra W eb UI, or both, and pr o- vide procedures applicable to the option.
Customizing Your Phone 25 41-001451-00 REV00 – 07.2011 Ring T one Sets In addition to ring tones , you can con figure ring tone sets on a globa l-basis on the IP phone.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 26 Aastra W eb UI 1. Click on Basic Settings->Preferences->Ring T ones . For global configuration: 2. In t he " Ring T ones " section, select a country from the " To n e S e t " field.
Customizing Your Phone 27 41-001451-00 REV00 – 07.2011 Contrast Level The " Co nt ra st Leve l " option on the IP ph one allows y o u to set the amount of light that illuminates the L CD display . Use this option to set the preference of c ontrast level.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 28 Backlight The " Backli ght " option on the IP phone all ows you to set the backlight status on the LCD display t o the following: • Of f - Back light is always OFF .
Customizing Your Phone 29 41-001451-00 REV00 – 07.2011 Live Dialpad* The " Live Dialpad " option on the IP phone turns the Live Dial P ad mode ON or OFF . With liv e dial pad ON, the 6735i IP phone automatically dials out and t ur n s O N H a n ds f re e mo d e as s o on a s a di a l p a d ke y o r s o f t k ey i s pr e ss e d.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 30 Enabling/Disabling Liv e Dialpad IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Preferenc es . 3. Select Live Dialpad . 4. Use the Change softkey to turn the live dialpad ON or OFF .
Customizing Your Phone 31 41-001451-00 REV00 – 07.2011 Set Audio The " Set A udio " option on the IP Phone allows y ou to set the audio mo de for your IP phone. It also a llows you to set the volume level of the headset microphone. Y ou can set Audio on your IP ph one using the IP Phone UI only .
Customizing Your Phone 41-001451-00 REV00 – 07.2011 32 5. Selec t the audio mode you want to use on your phone . Default is Speaker . Va l i d va l u e s a re : • Speaker (Default) • Headset • Speaker/Headset • Headset/Speaker 6. Pres s Done to save your setti ng.
Customizing Your Phone 33 41-001451-00 REV00 – 07.2011 T ime and D ate On the IP phones, you can c onfigure the following: • Time and dat e • Time and dat e format • Time zo ne • Daylight savings time • Time S er v ers Configuring T ime and Date Use the following procedures to configure th e time and date settings on the IP phone .
Customizing Your Phone 41-001451-00 REV00 – 07.2011 34 6. Pres s Done to save the setting. 7. Select Time F ormat . 8. Using the " Change " softkey , set the Time F ormat to either a 12 hour format or a 24 hour format. V alid values are 12h and 24h .
Customizing Your Phone 35 41-001451-00 REV00 – 07.2011 Set Da te an d Dat e F orma t Note: The date and date forma t you configur e display on the phone’ s idle scr een. 1. Select Preferences . 2. Select Time and Date . 3. Select Set Dat e . 4. Using the keys on the keypad, ent er a date to set on the IP phone.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 36 7. Select a date forma t from the list of opt ions. Default is Sun Jan 2 . V alid values are: • Sun Jan 2 (Default) • 2-Jan-00 • 2000 01 02 • 02/01/2000 • 02/01/00 • 02-01-00 • 01/.
Customizing Your Phone 37 41-001451-00 REV00 – 07.2011 Set T ime Zo ne Daylight Savi ngs Time 1. Select Preferences . 2. Select Time and Date . 3. Select Ti m e Z on e . A list of Time Zones display f or different areas of the world. 4. Select a Time Zone that applies to y our area.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 38 Set Ti me Serve rs With a valid time ser ver enabled your IP phone will sy nchronize the time displayed with the specified configuration ser ver .
Customizing Your Phone 39 41-001451-00 REV00 – 07.2011 6. Using the keys on the keypad, ent er an IP address or domain name f or the time ser ver . Use the " Backspace " key to mov e back a s pace and delete a character . Use the " Dot " s oftkey to enter dots within t he IP address or domain name.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 40 Aastra W eb UI 1. Click on Basic Settings->Preferenc es->Time and Dat e Setting . 2. In t he “Time F ormat” field, select the time form at you want to use on y our phone.
Customizing Your Phone 41 41-001451-00 REV00 – 07.2011 Language The IP phones supp ort several different languages. Y ou can have the IP Pho ne UI and the Aastra W eb UI display in a spe - cific language as requir ed. When you set the language to use , all of the display screens (men us, se r vices, option s, config- uration parameters, etc.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 42 The change is dynamic. When you exit the Options Menu, the phon e displays all menu items in the langua ge you selected. Language In put The 6735i supp or ts text and charac ter inputs in various lang uage s (English, G erman, French, Spanish, I talian, Portugu ese, and Russian).
Customizing Your Phone 43 41-001451-00 REV00 – 07.2011 K eypad Input Alphab et T ables English Fren ch Spanish Key Upperca se Characters Lower case Characters 00 0 1 1;=_,-'&() 1.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 44 German Italian Por tuguese Key Uppercase Charac ters Lowercase Characters 00 0 1 1.:;=_,-'&() 1.
Customizing Your Phone 45 41-001451-00 REV00 – 07.2011 Russian Configuring Language Input Using the IP Phone UI Y ou can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 46 Use the fo llowing proc edure to set the inp ut language using the Aastra W eb UI. 3. Select Language .Select Input Language . Select the language you want to use when inputting text and charac ters into the IP Phone UI.
Customizing Your Phone 47 41-001451-00 REV00 – 07.2011 Latin 2 Character Set The 6735i includes sup por t for ISO 8859-2 (Latin2) of mult i-national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML en coding on the IP Phones.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 48 User Passw ord This cate gor y all ows you to chang e the user password for yo ur phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure.
Customizing Your Phone 49 41-001451-00 REV00 – 07.2011 Resetting a User P assword If yo u forg et you r pa ssword, you c an res et i t an d en ter a new passwor d. The reset user passw ord featur e resets the pass- word to the f acto ry defa ult which is blank (no password).
Customizing Your Phone 41-001451-00 REV00 – 07.2011 50 Restar ting your phone Y ou may want to r estar t your phone to check for upda tes on the ser ver . Y ou may occasionally n eed to restar t your phone to set changes or updates to yo ur phone or network settings.
Customizing Your Phone 51 41-001451-00 REV00 – 07.2011 Locking/Unlock ing a Phon e Use the f ollowing proc edures to lock a n IP phone and prev ent it from being used or configur ed. Lock the Phone Unlock the Phone IP Phone UI 1. Press on t he phone to enter the Options List.
Customizing Your Phone 41-001451-00 REV00 – 07.2011 52 Defining a n Emergency Dial Plan Public telephone networks in countr ies around the world have a single emergenc y telephone number (emergenc y ser v- ices number), that allows a caller to contac t local emergenc y ser vices for assistance wh en required.
Line Keys, Programmable Keys, and Softkeys 53 41-001451-00 REV00 – 07.2011 Line K ey s, Pr ogrammable K ey s, and Softkey s This section describes the Multiple Line/C all Ap pearance Keys (L1 , L2, L3 , and L4) loc ated on the bo ttom-right of the phone, and the customizable pr ogrammable keys and softkeys located at the top of the phone.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 54 Sof tk eys and Programmable K eys Y our 6735i has 6 multi-functional top progr ammable keys and 6 multi-functional bottom s.
Line Keys, Programmable Keys, and Softkeys 55 41-001451-00 REV00 – 07.2011 Keys can also be set up to quickly to access fe atures such as Call R eturn (*69) or V oicemail. The following paragraphs describe how to configure each function listed in the previous table.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 56 State-Based Softk eys (Bottom K eys only) On the 6735i bottom softkeys, you can configure a spec ific state to display when a softkey is being used. The following table describes the states available to configure for the softkeys.
Line Keys, Programmable Keys, and Softkeys 57 41-001451-00 REV00 – 07.2011 In the A astra W eb UI, the op erational states for each sof tkey display enabled.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 58 The following illustrations show the configuration of Key 12 and how that key displays on the phone: L1 John Smith Sat Jan .
Line Keys, Programmable Keys, and Softkeys 59 41-001451-00 REV00 – 07.2011 Line K ey Y ou can set a programmable key o r softkey to ac t as a line /call appearance key on the 6735i. The This key acts as a line that behaves the same as a ha rd line key (L1, L2, L3, and L4 ).
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 60 In ac tive states, such as ringing, conference, connected, etc., all sof tkeys disappea r except softkeys that have been set up as line/call appearan ces, and any context dependent softkeys required for the active state, such as the Drop softkey in the connec ted state.
Line Keys, Programmable Keys, and Softkeys 61 41-001451-00 REV00 – 07.2011 Speed Dial K ey The n orm al fu nc tio n of t he sp eed dial opti on a llows you to d ial a num ber quic k ly by p ressi ng a key conf igure d for sp eed dialing .
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 62 Press- and-Hold to Create a Speed D ial (ap plicable to programmable keys, softke ys, ke ypad keys, expansion module k eys) Pressing and holding down a programmable key , softke y , keyp ad key , or expansion module key on the phone initiates a speed dial feature .
Line Keys, Programmable Keys, and Softkeys 63 41-001451-00 REV00 – 07.2011 Creating a Speed Dial Using the Sp eed Dial Edit Option Y ou can use the IP Phone UI at the path, Options->Preferences->Speed Dial Edit , to create a speed dial ke y . 3.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 64 4. ress a non- configured softkey, pr ogrammable key, keypad key , or expan sion module key .
Line Keys, Programmable Keys, and Softkeys 65 41-001451-00 REV00 – 07.2011 Creating a Speed Dial Ke y Using the Sofk eys, Programmable K eys, or E xpansion Module K eys Use the following procedure to set a key to function as a speed dial. The proc edure show s the softkey screens as an example.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 66 Creating Speed Dial K ey Using “K eypad Speed Dial” in th e Aastra W eb UI Programmable Keys 8. Select from " Key 1 " through " Key 6 ". 9. In t he " Ty p e " field, select Speed Dial to a ppl y to the k ey.
Line Keys, Programmable Keys, and Softkeys 67 41-001451-00 REV00 – 07.2011 Editin g Spe ed D ial Keys On the 6735i, you can ed it a speed dial key using any of the following methods: • Using the A.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 68 Editing a Speed Dial on a Softkey , Programmable Key , or Expansion Module Ke y Notes: 1. Y ou can cancel out o f the speed dial editing pr ocess at an y time without saving , by pr essing the key, or the Can- cel key.
Line Keys, Programmable Keys, and Softkeys 69 41-001451-00 REV00 – 07.2011 Editing a Sp eed Dial K ey Using “K eypad Speed Dial” in the Aastra W eb UI "Do not D isturb " (DND) K ey The IP phones have a feature you can enable called "Do n ot Disturb (DND).
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 70 Configuring a DND Key Use the f ollowing pr ocedure t o set a key to function as "Do Not Disturb " . The procedure shows the softkey screens as an example. Aastra W eb UI 1.
Line Keys, Programmable Keys, and Softkeys 71 41-001451-00 REV00 – 07.2011 Busy Lamp Field (BLF) K ey The BLF feature on the IP ph ones allows a specific ex tension to be mo nitored for s tate chan ges. BL F moni tors the status (busy or idle) of e xtensions on the IP phone.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 72 BLF List K ey (F or use with the Br oadSoft Broadworks Re l 13 or higher platf orm only). The BLFList feature on the IP phones is specifically designed to support the BroadS oft Broadworks Rel 13 Busy Lamp Field feat ure.
Line Keys, Programmable Keys, and Softkeys 73 41-001451-00 REV00 – 07.2011 Configuring a BLF List K ey The BLF List func tion can be con figured on the 6735i usin g the Aastra Web UI only . If you set a key to use BLF/List, you must also enter a BLF List URI at Oper ation->So ftkeys and XML ->Services .
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 74 4. In t he " Line " field, select a line number that is actively register ed to the appropriate SIP proxy you are using . V alid values are: • global • 1 through 9 Note: The "Label" and "Value" field are not r equired.
Line Keys, Programmable Keys, and Softkeys 75 41-001451-00 REV00 – 07.2011 Automatic Call Distribution (A CD) K ey (for S ylantro Ser vers) The 6735i and any attached Expansion M odules supp or t Automatic Call Distribution (ACD) for Sylantro servers.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 76 Configuring a n Automatic Call Di stribution (ACD) K ey Use the fo llowing proc edure to co nfigure A CD on the 6735i IP Phone. T he procedur e show s the softkey screens as an example.
Line Keys, Programmable Keys, and Softkeys 77 41-001451-00 REV00 – 07.2011 Y our Administr ator sets up the queue that you access when you press the A CD Key . Contact your System A dministrator for mo re i nfo r ma t io n. When you pr ess the ACD Key , the phone prompts you to enter a User ID and P assword t o login into the queue .
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 78 4. Using the keypad, ent er your P assword (pro vided by your Sy stem Administrator) and press the Log In Key . Note: Use the Backspace key to move back a space and delete a character if required.
Line Keys, Programmable Keys, and Softkeys 79 41-001451-00 REV00 – 07.2011 Direc ted Call Pickup/Group C all Pickup K eys (for Sylantro Ser vers) Aastra IP phones sup por t the Directed Call Pickup (DCP) and Group Call Pickup ( GCP) features. The DCP/GCP fea ture allows y ou to intercept - or pickup - a ca ll on a monitored extension.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 80 Configuring Group Call Pickup ( GCP) K ey (for S ylantro Ser vers) Use the fo llowing proc edure to c onfigure Grou p Call Pi ckup on the 6735i IP Phone . The proce dure shows the softkey screens as an example.
Line Keys, Programmable Keys, and Softkeys 81 41-001451-00 REV00 – 07.2011 7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey . Progra mmab le K eys 8. Select from " Ke y 1 " through " Key 6 ".
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 82 Using Directed Call Pickup/Group C all Pickup Use the fo llowing proc edure fo r the DCP/GCP fea ture on your phone.
Line Keys, Programmable Keys, and Softkeys 83 41-001451-00 REV00 – 07.2011 XML K ey The 6735i IP phone has a feature you can enable called " XML " (Ex tensible Markup Lan guage). XML is a markup language much like HTML. Y our System Administrator can create customized XML menu ser vices and load them to your IP phone.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 84 Configuring XM L Ser vices Aastra W eb UI 1. Click on Ope ration-> Sof tkeys and XM L . or Click on Operation->Pr ogrammable Key s . or Click on Operation->Expansion Module <N> .
Line Keys, Programmable Keys, and Softkeys 85 41-001451-00 REV00 – 07.2011 9. In the " Ty p e " field, selec t " Service s ". 10.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 86 Configuring a n XML Key Use the following procedure to c onfigure an XML key on the 67 35i IP Phone. The procedure shows the softkey screen as an example. Aastra W eb UI 1. Click on Ope ration-> Sof tkeys and XM L .
Line Keys, Programmable Keys, and Softkeys 87 41-001451-00 REV00 – 07.2011 8. In the " XML Application T itle " field, enter the title of the ser vice.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 88 Acc essing the XML Ser vice After an X ML application(s) ha s been saved to your IP phone, and either the S er vices Menu or a ke y have been configured to access the XML applications, the custom ized ser vice is ready for y ou to use.
Line Keys, Programmable Keys, and Softkeys 89 41-001451-00 REV00 – 07.2011 Fla s h Key Y ou can set a key t o generate a flash event when it is pr essed on the 6735i.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 90 Sprecode K ey Y ou can set a key to automatically activate specific se r vices offered by the server by setting a key to " sprecode ".
Line Keys, Programmable Keys, and Softkeys 91 41-001451-00 REV00 – 07.2011 Pa rk /P i c ku p Keys The 6735i phone has a park an d pickup call feature that allows you to park a call and pick up a call when required. The IP phones suppor t the Park/Pickup feature on the Asterisk, B roadW orks, and Sylantro ser vers.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 92 8. In t he " Label " field, enter a label for the pickup softkey. Note: The” Val u e ” and “ Line ” fields are configured by the Administrator . 9. In the state fields, check (enable) or uncheck (disab le) the states you want to app ly to this sof tkey .
Line Keys, Programmable Keys, and Softkeys 93 41-001451-00 REV00 – 07.2011 Using the P ark Call/Pickup P arked C all Feature Use the following procedure on the IP phone to park a call and pick up a parked call.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 94 La s t Ca ll Re t ur n (l c r ) Key (Sylantro Servers only) Using the Aastra Web UI, you can configur e the "Last call return" (l cr) function on a key . This feature is f or Sylantro ser vers only .
Line Keys, Programmable Keys, and Softkeys 95 41-001451-00 REV00 – 07.2011 Cal l For war d Key Using the Aa stra W eb UI, yo u can configure th e Call F orward (CFWD) function on a softkey, prog rammable key , or expansion module key.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 96 BLF/Xfe r The BLF key allows one or more extensions to be mon itored, and once there is any state change with those extensions, the key shows the status of th e monitored lines.
Line Keys, Programmable Keys, and Softkeys 97 41-001451-00 REV00 – 07.2011 Configuring a BLF/Xfer K ey Aastra W eb UI 1. Click on Operation->Softke ys and XML . or Click on Operation->Progr ammable Keys . or Click on Operation->Expansion Module <N>.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 98 Speed Dia l/Xfe r The Speed Dial key allo ws a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key allows a ca ll to be transf erred to othe r recipients blindly or consultative ly .
Line Keys, Programmable Keys, and Softkeys 99 41-001451-00 REV00 – 07.2011 Configuring a Sp eed Dial/Xfer K ey Aastra W eb UI 1. Click on Operation->Softke ys and XML . or Click on Operation->Progr ammable Keys . or Click on Operation->Expansion Module <N>.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 100 Speed Dia l/Co nf Th e 6 73 5i al lo ws you to co nf ig ur e a so f tk ey o r p rog ra mm ab le ke y or ex pa ns io n m o du le ke y t o b e u s ed as a s p ee d d ia l c on - feren ce ke y ( Speed Dial/Conf key) while r emaining in the current call.
Line Keys, Programmable Keys, and Softkeys 101 41-001451-00 REV00 – 07.20 11 4. In the " Label " field, enter a label f or the Speed Dial/Conf key . 5. In the “ Va l u e ” field, enter the speed dial extension or the extension to add to the conference (f or example, “ 5551212 ”).
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 102 Servic es K ey By default, the 6735 i has a Ser vices key co nfigured on key 1 of the top se t of keys . However, you can us e any ke y to con fig- ure a " Servic es " ke y .
Line Keys, Programmable Keys, and Softkeys 103 41-001451-00 REV00 – 07.20 11 Configuring a Services K ey Use the following procedure to configure a Ser vices key on the 6735i IP Phone. The procedure shows the progr ammable key screen as an example. Aastra W eb UI Note: By default, the Services key is Key 1 on the Programmable keys.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 104 Directory K ey By default, the 6735i has a Director y key configured on key 2 of the top set of keys. Howev er , using the Aastra Web UI, y ou can assign the Direc tor y key to any key on the top or bottom keys on the phone.
Line Keys, Programmable Keys, and Softkeys 105 41-001451-00 REV00 – 07.20 11 Configuring a Directory Key Use the following procedure to configure a Direc tor y key on th e 6735i IP Phone. The procedure shows the programma- ble key screen as an example.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 106 Callers List K ey By defaul t, the 6735i has a Callers List key configured on key 3 of the top set of keys. However , using the A astra Web UI, y ou can assign the C allers List key to an y key on the top or bottom keys on the phon e.
Line Keys, Programmable Keys, and Softkeys 107 41-001451-00 REV00 – 07.20 11 Configuring a C allers List K ey Use the following procedure to configure a Callers List key on the 67 35i IP Phone. The procedure shows the programma- ble key screen as an example.
Intercom K ey By default, t he 6735i has an Intercom key con figured on ke y 4 of the top set of keys. Ho wever , using the Aastra Web UI, you can assig n the Interco m key to any key on the top or bottom key s on the phone.
Line Keys, Programmable Keys, and Softkeys 109 41-001451-00 REV00 – 07.20 11 Phone Lock K ey Y ou can configure a key on the IP Ph one to use as a lo ck/unlock key. Y o u assign the function of the key as “ Phone Lock ”. Configuring a Phone L ock Key Use the following procedure to configure a Phone Lock key on the 6735i IP Phone.
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 110 Using the Lock/Unlock K ey on the IP Phone After configuring a key as a lock/unlock key, r efer to the following procedure to use the key on the IP phone.
Line Keys, Programmable Keys, and Softkeys 111 41-001451-00 REV00 – 07.20 11 Configuring a P aging K ey Aastra W eb UI 1. Click on Operation->Softke ys and XML . or Click on Operation->Progr ammable Keys . or Click on Operation->Expansion Module <N> .
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 112 Using the Paging K ey The foll owing proc edure describes the use of the P aging key on the IP Phone. The pr ocedure assumes you hav e already configured the P aging key using the Aastra We b UI.
Line Keys, Programmable Keys, and Softkeys 113 41-001451-00 REV00 – 07.20 11 None K ey Y ou can set a sof tkey , programmable key, or expansion module key to force a blank entr y on th e IP phone display for a specific key . Y ou do this by setting the key to " none " .
Line Keys, Programmable Keys, and Softkeys 41-001451-00 REV00 – 07.2011 114 Empty K ey Y ou can set a sof tkey to forc e a blan k entr y on the IP phone disp lay for a specific key . Y ou do this by setting t he softkey to " empty " . The keys are added in order (from key 1 to key 20) after a ny hard-coded keys have been added.
Line Keys, Programmable Keys, and Softkeys 115 41-001451-00 REV00 – 07.20 11 Deleting a K ey Use the following procedure to delete a key on the 6735i IP Phon e. The procedure shows the softkey screen as an exam- ple. The key func tion is deleted from the IP phon e memor y .
Making Calls 41-001451-00 REV00 – 07.2011 116 Making C all s This sectio n describes ways to make calls on your 6735i phone, using your handset, speakerphon e or headset.
Making Calls 117 41-001451-00 REV00 – 07.20 11 Using Handsfree Speak erphone The handsfree feature allows you to speak to someone withou t using the ha ndset or headset. Y our phone must be in either the Speaker or Speake r/Headset audio mode. F or more information about setting the audio mode on your phone, see “Audio Mode” on page 31 .
Making Calls 41-001451-00 REV00 – 07.2011 118 T o Mak e and Rec eive Calls Using a He adset Using Intercom On the 6735i, you can use the Icom key to automatically connect with a remote extension. By default, th e Icom key is con- figured as Key 4 on the top set of keys.
Making Calls 119 41-001451-00 REV00 – 07.20 11 Y ou can set specific incoming Intercom ca ll features on the 673 5i IP phone using the Aastra Web UI.
Making Calls 41-001451-00 REV00 – 07.2011 120 Deleting from the Redial List. Dele te Al l Ite ms Mute Y ou can use the Mute key to mute the handset, headset, or speakerphone . When you use th e mute key on your phone, you cannot be heard on an ac tive call or on a conference.
Receiving Calls 121 41-001451-00 REV00 – 07.20 11 Receiving C alls W h e n a c a l l i s r i n g i n g a t your exte nsion, the inboun d callers ex tension and name display to the screen. The l ine/call appearance light flashe s quickly for the incoming call.
Handling Calls 41-001451-00 REV00 – 07.2011 122 Handling C alls When you ar e connected t o a call, y ou can use the softkeys or ha rd keys on the pho ne to place a call on hold, tran sfer a call , or conference. Placing a Call on Hold Y ou can place an ac tive call on hold by pressing the Hold key .
Handling Calls 123 41-001451-00 REV00 – 07.20 11 Automatic Ho ld When juggling betwe en calls, yo u do not have to pr ess the hold button to go from one call t o the next. The phone aut o- matically puts your current call on hold as soon as you pr e ss a n ew line/call appearance button.
Handling Calls 41-001451-00 REV00 – 07.2011 124 Use the fo llowing proc edure to transf er a call to anoth er extension. Use the f ollowing illustration as a r efer ence.
Handling Calls 125 41-001451-00 REV00 – 07.20 11 Conferencing Ca lls The 6735i IP phone o ffers two methods of conferencing: • Loca l confe rencing (defaul t method). • Centralized confer encing (for Sylantro and Broadsoft S er vers) (Administrator must enable this method).
Handling Calls 41-001451-00 REV00 – 07.2011 126 Joining T wo Active Calls in a Single Conference Centralized Conferencing (for S ylantro and Broadsoft Ser vers) The 6735i allows you to create multiple conferences with unli mited participants (depending on your server limitations) when your Administrator enables Centralized Confer encing.
Handling Calls 127 41-001451-00 REV00 – 07.20 11 Using Centralized C onferencing Use the following procedure to create a conference call using centralized conferencing . Use the following illustration as a referen ce. Setting Up a Conference and Adding Multiple P ar ties (for Sylantro and Broadsoft S er vers).
Handling Calls 41-001451-00 REV00 – 07.2011 128 If any party in the confer ence hangs up (inc luding the party that began the conf erence), all other parties in the conf erence are sti ll connected . Setting Up Multiple Conferences (for Sylantro Server only).
Handling Calls 129 41-001451-00 REV00 – 07.20 11 Ending a Conferenc e and T ransferring Remaining Parties The 6735i allows a Host to drop from a 3-way conference and let the other t wo par ties remain connecte d by pressing a T ransfer key .
Managing Calls 41-001451-00 REV00 – 07.2011 130 Managing Calls The 6735i has several features that make it easier to ma nage calls, and to keep track of your caller histor y, as well as your business and personal contac ts.
Managing Calls 131 41-001451-00 REV00 – 07.20 11 Sorting Entries and Quick Search Feat ure Y ou can sor t multiple numbers accordin g to pref erenc e and perform a quick-se arch f eature tha t allows you to e nter the first letter tha t corresponds to a na me in the Directory to find specific line items.
Managing Calls 41-001451-00 REV00 – 07.2011 132 The foll owing examples illustrat e the IP Phone UI scre ens you can use to add entries in th e Directory List.
Managing Calls 133 41-001451-00 REV00 – 07.20 11 On Screen 2: Editing Entries in the Directory List On Screen 1, when th e cursor is in the "Line" field, softke y 5 displays a Cha nge softkey. T he following example illustrates a Directory entr y for "Steve Smith" , with a phone number and an "O ffice" label.
Managing Calls 41-001451-00 REV00 – 07.2011 134 Arranging Multiple Screens Y ou can use the Arrange so ftkey to move the number/label/line for ward or backward bet ween screens for the specified name. If there is a l abel assigned to the entr y , the following screen displays after pressing the Arran ge softkey.
Managing Calls 135 41-001451-00 REV00 – 07.20 11 Deleting Entries from the Director y List Y ou can delete entr ies from the Dire ctor y List in the following ways: Y ou use the Delete softkey to delet e a single or multiple numbers, names, or labels f or an individual entr y .
Managing Calls 41-001451-00 REV00 – 07.2011 136 T o delete specific numbers, names or labels for an entr y: T o delete all entries from the Director y List: Saving Entries to the Direc tory List Y ou can save entries (names and numb ers) from other sources to y our Di rector y using the following methods: 1.
Managing Calls 137 41-001451-00 REV00 – 07.20 11 Saving from the Callers List Y ou can save a name, number , and/or label from the Callers List to the Director y List using the following procedure .
Managing Calls 41-001451-00 REV00 – 07.2011 138 Downloading the D irector y List to Y our PC Y ou can down load the Directory List to your PC via the Aastra W eb UI. The phon e stores the director ylist.csv file to your PC in comma-separated value (CSV ) format.
Managing Calls 139 41-001451-00 REV00 – 07.20 11 Download the Directory List Use the following procedure to download the Dire ctor y List to your PC using the Aastra W eb UI . Acc essing the Direc tory List Use the following procedures to access the Director y List.
Managing Calls 41-001451-00 REV00 – 07.2011 140 Callers List The Callers list is a st ored log of yo ur incoming calls. The 67 35i telephone stores in f ormation on up to 200 incoming calls in the Calle rs list.
Managing Calls 141 41-001451-00 REV00 – 07.20 11 Acc essing the Callers List Use the f ollowing proc edure to acc ess the Callers List. Us e the following ill ustration as a ref erence .
Managing Calls 41-001451-00 REV00 – 07.2011 142 Editing Entries in the Callers List In the Callers List, if a dial pad key is pressed when a number an d/or a name is displa yed, th e cursor automatically adds the digit at the left side of the number to enable the entry of the prefix.
Managing Calls 143 41-001451-00 REV00 – 07.20 11 Deleting Entries from the Callers List Y ou can delete individual items from the Callers List , or you can delete all items in the Callers List. Use the following procedur e to delete an individual item from the Callers List.
Managing Calls 41-001451-00 REV00 – 07.2011 144 Y ou can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet applica tion. This file displa ys the name, phone number , and the line that the call came in on.
Managing Calls 145 41-001451-00 REV00 – 07.20 11 Ac count Configuration (DND and C all F or warding) The 6735i has a feature that allows you to configure “Do Not Disturb” (DND) and “ call for warding ” (CFWD) for multiple accounts on the phone.
Managing Calls 41-001451-00 REV00 – 07.2011 146 The foll owing table describes the key and Message W aiting Indicator (MWI) LEDs when yo u enable DND on the IP Phone . Configuring DND The f ollowing describes conf iguring DND on your ph one. T o configure a DND key, see the section, “"Do not Disturb" (DND) Key” on page 69 .
Managing Calls 147 41-001451-00 REV00 – 07.20 11 2. In the “ DND Ke y Mode ” field, select a “ do not disturb” (DND) mode to use on the phone. Valid values ar e: Accou nt , Phone (default), Cust o m . Default is Phone . • accoun t Sets DND for a specific a cc ount.
Managing Calls 41-001451-00 REV00 – 07.2011 148 Using DND Modes via the IP Phone UI After you add a DND key to your phone , you can toggle th e DND state using this key on the phone . Use the f ollowing pro- cedure to enable/disable DND on the IP Phone.
Managing Calls 149 41-001451-00 REV00 – 07.20 11 DND in Phone Mode (Default) DND in C ustom Mode In the above example, Screenname1 and 3 have DND ON as indicated by a check mark ( ). Scr eenname2 has DND o ff as indicated by an X . The ALL ON and ALL OFF softkeys allow y ou to enable or disable DND on all acc ounts, r espectively .
Managing Calls 41-001451-00 REV00 – 07.2011 150 Using the Aastra Web UI at the path, Op eration->Softk eys and XML or Operation->Pro grammable Keys , you can al so configur e a CFWD key for the phone ( or for an expa nsion module) to use as a shor tcut for ac cessing the CFWD menu on the phone .
Managing Calls 151 41-001451-00 REV00 – 07.20 11 Configuring CFWD Using the Aastra W eb UI Use the f ollowing proc edure to co nfigure CFWD using the Aastr a Web UI. Aastra W eb UI Note: (Optional ) Y ou can configur e a Call F orward key on your phon e to access the Ca ll F or ward menus if desir ed.
Managing Calls 41-001451-00 REV00 – 07.2011 152 10. Cl ick on Basic Settings->Preferenc es->General . 11. In the “ Call Forward Key Mode ” field, select a call forward mode to use on the phone. V alid values are: Acc ount, Phone, Custom. Default is Accou nt .
Managing Calls 153 41-001451-00 REV00 – 07.20 11 13. Click on Basic Settings->Acc ount Configur ation . The illustra tion above shows 3 acc ounts configured on the phone.
Managing Calls 41-001451-00 REV00 – 07.2011 154 Using CFWD via the IP Phone UI Once CFWD is enabled on your phone, you can access and chan ge the configuration using the IP Phone UI or the Aastra W eb UI.
Managing Calls 155 41-001451-00 REV00 – 07.20 11 2. Pr ess the Ca ll For wa rd key. The Call F or ward Mode screen displays for the ac count you selected.
Managing Calls 41-001451-00 REV00 – 07.2011 156 4. For t h e CFWD No Answer state, pr ess the CHANGE key f or the mode you selected in step 2. This displays the Call Fo r ward State screen.
Managing Calls 157 41-001451-00 REV00 – 07.20 11 CFWD in Phone Mode Use the RIGH T and LEFT ar row keys to scroll through each account. In the above example, Screenname1, S creenname2, and Screenname3 , are three accounts configured on the phone. Screenname1, 2 and 3 have “ CFWD All ” enabled .
Managing Calls 41-001451-00 REV00 – 07.2011 158 3. In t he CFWD No Answ er state, press the CHANGE key f or the mode you selec ted in step 2. This displays the Call Fo r ward State screen. In the following example, the CFWD All state is ON. 4. Press the CHANGE key in the CFWD State screen.
Managing Calls 159 41-001451-00 REV00 – 07.20 11 CFWD in Custom Mode 1. Use the RIGHT and LEFT arro w keys t o scroll t hrough each a ccount. In the above example, Screenname1, Screenname2, and Screenname3, are three acc ounts configured on the phone.
Managing Calls 41-001451-00 REV00 – 07.2011 160 4. After selec ting an account, press CHANGE . The Call F or ward Mode screen displays f or the account you selected.
Managing Calls 161 41-001451-00 REV00 – 07.20 11 5. Pr ess the CHANGE key for the mode you selected in step 4. This disp lays the Call F orward State screen.
Managing Calls 41-001451-00 REV00 – 07.2011 162 Missed Calls Indic ator The IP phone has a "missed calls" indicato r that incremen ts the number of missed call s to the phone.
Managing Calls 163 41-001451-00 REV00 – 07.20 11 Vo i c e m a i l The V oicemail feature on the 6735i IP phone allows you to use a line, configured with a pho ne number for dialing out, to connect to a voicemail ser ver . F or each assign ed Vo icemail n umber , th ere can be a minimu m of 0 or a maximum of 1 V oicemail ac cess phone number .
Additional Features 41-001451-00 REV00 – 07.2011 164 A dditional F eatur es This section describes additional feat ures you can use on the 6735i phone . Star Codes All of the main ca ll handling and extensio n management features using star codes can be set on your pho ne by your Administrator .
Additional Features 165 41-001451-00 REV00 – 07.20 11 Configuring Suppression of D TMF Playback Use the f ollowing pro cedure to c onfigure suppr ession of DT MF playback. Aastra W eb UI Note: "Suppress D TMF Playback" is enabled by default.
Additional Features 41-001451-00 REV00 – 07.2011 166 Display D TMF Digits A feature on the 6735i phone allows users to enable or disabl e DTMF (dual-tone multi-frequenc y) digits to display to the IP phone when using the keypa d to dial, or when dial ing fr om a softkey , progr ammable ke y , or expansio n module key .
Additional Features 167 41-001451-00 REV00 – 07.20 11 Play Call W a iting T one Y ou can enable or disable the playing of a call w aiting tone when a caller is on an active cal l and a new call comes into the phone. Y ou can conf igure this feature us ing the Aastra Web UI.
Additional Features 41-001451-00 REV00 – 07.2011 168 Call W aiting T one Period Y ou can specify a specific time period (in seconds) for the call waiting tone to play at regular intervals on an ac tive call using the paramete r “ Call W aiting T one Period ” .
Additional Features 169 41-001451-00 REV00 – 07.20 11 Stuttered Dial T one Y ou can enable or disable th e playing of a stuttered dial tone when ther e is a message w aiting on the IP phone. Y ou can conf igure this feature us ing the Aastra Web UI.
Additional Features 41-001451-00 REV00 – 07.2011 170 XML Beep Supp or t Using the Aastra Web UI, you can enable or disable a beep to be au dible when the phone re ceives an XM L application using the " XML Beep Suppor t " field at th e path Basic Settings->Preferenc es->General .
Additional Features 171 41-001451-00 REV00 – 07.20 11 Cal l H ol d Re mi n de r D u ri n g Ac t ive Ca l ls The IP phones allow you to enable or disable the ability for the phone to initiate a continuous reminder tone on the active call when an other call is on hold .
Additional Features 41-001451-00 REV00 – 07.2011 172 Call Hold R eminder (on single hold) In previous releases, the call hol d reminder ring splash was triggered when you hung up a call and there was at least one other call on hold .
Additional Features 173 41-001451-00 REV00 – 07.20 11 Status Scroll D elay Using the Aastra Web UI, you ca n specify a scroll delay op tion that allows you to set the time delay, in se conds, between the scrolling of each status message on the phone.
Additional Features 41-001451-00 REV00 – 07.2011 174 Incoming C all Interrupts Dialing The 6735i has a f eatur e you can enabl e or disable called " Incoming Call Int errupts Dialing " .
Additional Features 175 41-001451-00 REV00 – 07.20 11 Configuring "Incoming C all Interrupts Dialing" Use the following procedures to configure " Incoming Call Interrupts Dialing " on the IP Phone. Aastra W eb UI Note: "Incoming Call Interrupts Dialing" is disabled by default.
Additional Features 41-001451-00 REV00 – 07.2011 176 S witch UI F ocus to Ringing Line Y ou can configure a f eature on the 6735i that controls the b eha vior of the phone when it receiv es an incoming call when it is already in a connec ted call.
Additional Features 177 41-001451-00 REV00 – 07.20 11 Preferred Line and Pr eferred Line Timeout The 6735 i has a feat ure called “ preferred l ine” and “pr eferr ed line timeout” . If you enable the pr eferr ed line paramet er on your phone, after a ca ll ends (incoming o r outgoing), the displ ay switches back to the preferred line.
Additional Features 41-001451-00 REV00 – 07.2011 178 Configuring “Preferred Line” and “Preferred Line Timeout ” Using the Aastra W eb UI Use the fo llowing proc edure to c onfigure the P refe rred Line and Pr eferr ed Line Timeo ut feature using the Aastra W eb UI.
Additional Features 179 41-001451-00 REV00 – 07.20 11 Configuring Goodby e K ey to Cancel Incoming Calls Use the f ollowing pro cedure to c onfigure the Goodb ye key to canc el incoming calls on the IP phone.
Additional Features 41-001451-00 REV00 – 07.2011 180 Message W aiting Indicator Y ou can configure the Message W aiting I ndicato r (MWI) to illuminat e for a specific line or for all lines. For example, if you configure the MWI LED on line 3 only , the LED illuminates if a vo ice mail is pending on line 3.
Additional Features 181 41-001451-00 REV00 – 07.20 11 Incoming Interc om Call F ea tures Incoming Intercom By default, the IP ph one allows incoming intercom calls to be automatically answered without having to set up an Icom key on your phone. The phone automatic ally plays a warning tone when it receives an inc o ming intercom call.
Additional Features 41-001451-00 REV00 – 07.2011 182 Configuring In coming Intercom Settings Use the fo llowing proc edure to conf igure incoming inte rcom call settings on the IP ph one.
Additional Features 183 41-001451-00 REV00 – 07.20 11 Group RTP P aging (receives RTP streams) Y ou can co nfigure the phon e to allow it to r eceive a Rea l Time T ransport Protoc ol (RTP) stream fr om pre- configured mul - ticast address(es) without involving SIP sig naling.
Additional Features 41-001451-00 REV00 – 07.2011 184 Shared C all Appear ance (S CA) Call Bridging Shared C all Appearance (SCA ) is when incoming call s are pres ented to multiple pho nes simultaneously . For e xample, it is the ability to assign the boss' ex tension to a button on the secretary's phone.
Additional Features 185 41-001451-00 REV00 – 07.20 11 Line K eys and Idle Screen s Softk ey Li ne K eys Progra mmab le Line Keys State Ca ll LED Call Cal ler ID Non-Call LED Non- Call Ca ller ID Idl.
Additional Features 41-001451-00 REV00 – 07.2011 186 Line ke y Phone Behavior State Call Line K ey Pressed Non-Call Line Key Pr essed Idle N/A Attempt to seize the line Seize d Hang up Ignore Progr .
Available Features Enabled by Administrators 187 41-001451-00 REV00 – 07.20 11 A vailable F eatur es Enabled by A dministr ators There are featur es on your IP Phone t hat you can use ONL Y if an Administrator has enabled them on your phone. Those featur es are described in this sec tion.
Available Features Enabled by Administrators 41-001451-00 REV00 – 07.2011 188 Autodial (Hotline and W armline) Y our System Administrator can configure an autodial feature on your phone. If autodial is en abled, the phone automati- cally dials a preconfigur ed number whenev er it is off-hook.
Available Features Enabled by Administrators 189 41-001451-00 REV00 – 07.20 11 Answer and Ignore Sof tk eys for XML Ap plications If you are accessing XML applications on your phone and a call comes.
Available Features Enabled by Administrators 41-001451-00 REV00 – 07.2011 190 IP Phone UI S creen Dur ing W A V Streaming The 6735i scr een displays the following during W A V streaming . T o abort the W A V streaming , press any of the following: • Goodb ye key • Drop softkey Y ou can also place the handset (if in use) on hook .
Available Features Enabled by Administrators 191 41-001451-00 REV00 – 07.20 11 example, pressing the options menu when on a call does not affect the call). • If the phone is locked, you must unlock the phone before a ccessing the Options Menu redirect feature .
Available Features Enabled by Administrators 41-001451-00 REV00 – 07.2011 192 Authentication Supp or t for HT TP/HT TPS D ownload Methods Used with Broadsoft Client Management System ( C MS) If enable d by an Administrator , the 6 735i has authentication suppor t when using HT TP or HT TPS as download protocols (as per RFC 2617 ).
Available Features Enabled by Administrators 193 41-001451-00 REV00 – 07.20 11 The diversion L CD screens scroll ever y 3 seconds. T o enable this call div er ting featur e, cont act your S ystem Administra tor .
If your phone does not display call dest ination information, your S ystem Administrator may hav e disabled this feature. Conta c t you r Syst em Ad min ist rator for m ore infor mat io n.
Available Features Enabled by Administrators 195 41-001451-00 REV00 – 07.20 11 The following procedure describes how to handle the discon nected screens on your pho ne.
Model M670i and M675i Expan sion Modules 41-001451-00 REV00 – 07.2011 196 Model M670i and M675i Expansion Modules The 6735i IP Ph one offers optiona l M670i and M675i Expansion Modules that attach to the ri ght side of th e phone to pro - vide addi tional soft keys.
Model M670i and M675i Expan sion Modules 197 41-001451-00 REV00 – 07.20 11 The Expansion Module keys su ppor t the following functions: Y ou can configure the keys usin g the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expan - sion Module is atta ched to the 6735i IP Phone.
Model M670i and M675i Expan sion Modules 41-001451-00 REV00 – 07.2011 198 Using the Expansion Modules M670i Expansion Module After configuring the soft keys on the M670 i Expansion Module, you can record the name of the softkey on th e paper labels pro vided with the Expansion Module .
Model M670i and M675i Expan sion Modules 199 41-001451-00 REV00 – 07.20 11 T o use the M675i, press the function key for the page you want to displa y to the L C D (page 1, page2, or page 3), and press the applicable sof tkey . Refe re nce s F or more inf ormation about configuring softkeys, see Softkeys and Pr ogrammable Keys on page 54.
Troubleshooting Solutions 41-001451-00 REV00 – 07.2011 200 T roubleshooting Solutions Why is my di splay blank? Ensure that power is being provided to your phone.
Troubleshooting Solutions 201 41-001451-00 REV00 – 07.20 11 Conta ct your Sy stem Admi nis trato r for m ore i nfor mati on. How do I c hange my user passw ord? Y ou can change the user password fr om the IP phone UI or the Aastra W eb UI. F or information about chan ging your password, see “User P assword” on page 48 .
Troubleshooting Solutions 41-001451-00 REV00 – 07.2011 202 How do I restar t the IP phone? How do I lock my phone? Y ou can lock your phone to prevent the ph one from being used or configured. Y ou can lock the phone using any of th e fol- lowing: • At the path Options->Phone L ock on the IP Phon e UI.
Troubleshooting Solutions 203 41-001451-00 REV00 – 07.20 11 Lock the Phone Unlock the Phone Lock the Phone Unlock the Phone 1. Press on t he phone to enter the Options List. 2. Select Phone Lock an d press Enter . 3. Press 4 to set the phone to lock.
41-001451-00 REV0 0 – 07.2011 Warranty-1 Limited W arran ty Aastra T elecom warrants this product a gainst defects and malfunc tions during a o ne (1) year period from the date of orig- inal purchase.
A-1 41-001451-00 REV00 – 07.20 11 Appe ndix A - T i me Zone C o des The following table identifies the time zone name and time zone code to use on the IP phone.
Appendix A - Time Zone Codes 41-001451-00 REV00 – 07.2011 A-2 CA-Newf oundland CA-Atlantic CA-East ern CA-Saskat chewan CA-Centr al CA-Moun tain CA-Pacific CA- Y ukon CH-Zurich CK-Rarotonga CL -Sant.
Appendix A - Time Zone Codes A-3 41-001451-00 REV00 – 07.20 11 LC - S t L u c i a LI-V aduz LT- V i l n i u s LU-L uxembourg LV - R i g a AST CET EET CET EET MC-Monaco MD- Chisinau MK- Skopje MQ-Mar.
Appendix A - Time Zone Codes 41-001451-00 REV00 – 07.2011 A-4 TR-Istanbul T T -Port of Spain TW - T a i p ei EET AST CST UA- K i e v US-Eastern US-Centra l US-Mountai n US-P acific US-Alaska US-Aleu.
Index-1 41-001451-00 REV00 – 07.2011 Inde x Numerics 6735i additional features of ................ ............... .............. ............... ................. ...... 164 features of ........... .............. ............... ................ ..
Index 41-001451-00 REV0 0 – 07.2011 Index-2 incoming call inte rrupts dialing ............... ............... .............. ............... ............ 174 Indication of transferred calls ................... ............... .............. ........
Index Index-3 41-001451-00 REV00 – 07.2011 T terminated calls indication ............ ............... .............. ............... .............. .......... 194 time and date .............. .............. ............... .............. ...........
Disclaimer Aa stra T e leco m I nc. wil l n ot acce pt l ia bil ity for any d ama ge s and/or long distance cha rges, which result from unauthorized and/or unlawf ul use.
An important point after buying a device Aastra Telecom 6735I (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra Telecom 6735I yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra Telecom 6735I - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra Telecom 6735I you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra Telecom 6735I will certainly help you make a decision on the purchase.
If you already are a holder of Aastra Telecom 6735I, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra Telecom 6735I.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra Telecom 6735I. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra Telecom 6735I along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
