Instruction/ maintenance manual of the product 6731I Aastra Telecom
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6731i IP Phone Installation Guide 41-001266-01 Rev 00.
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Model 6731i IP Phone Installation Guide iii Software License Agreement Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide.
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Table of Content s v Table of Contents Sof tware License Ag reement. ............ .............. .............. ........... .............. .. iii Introduction ............. ........... .............. ........... .............. .............. .........
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Model 6731i IP Phone Installation Guide 1 Introduction Introduction Congratulations on your purchase of the Model 6731i IP Phone! The 6731i communicates over an IP Network, al lowing you to receive and pl ace calls in the same manner as a regular busi ness telephone.
2 Model 6731i IP Phone Installation Guide Introduction About This Guide This manual describes how to physi cal ly set up y our new 6731i IP Phone. Not all features listed a re available b y d e f a u l t a n d s o m e m a y d e p e n d on your phone sy stem or s ervice provider.
Model 6731i IP Phone Installation Guide 3 Introduction Phone Parts When you un pack your phone, you should ens ure that you have all of the following items.
4 Model 6731i IP Phone Installation Guide Key Panel Key Panel 8 keys with LEDs High quality speakerphone HAC handset Hold key Redial k ey Goodbye key Keypad Volume Control Mute key 1 - Speakerphone ke.
Model 6731i IP Phone Installation Guide 5 Key Description Key Description The following table describes the ke ys on the 6731i IP Phone. Refe r to the Aastra Model 6731i User Guide for more information about these keys. Keys Key Description Hold key - Plac es an a ctiv e cal l on hold .
6 Model 6731i IP Phone Installation Guide Key Description Conference key - Begin s a conferenc e call with th e active call. Transfer key - Transfers the active call to another number. Line/Call Appearance keys - Connect you to a line or call. The Aastra 6731i IP phone supports 2 line keys, each with LED indicator lights.
Model 6731i IP Phone Installation Guide 7 Key Description Programmable keys - 8 Top Keys - all 8 keys are programmable. Note: Keys 5 and 6 are designated as the SAV E and DELETE keys, respectively. Thes e ke ys must be made configurable b y the Syste m Administrator b efore they can be changed.
8 Model 6731i IP Phone Installation Guide Installation and Setup Installation and Setup The 6731i IP Phone can be setup to share a network connection with another network device. Power can be provided by the supplied power adapter or by an 8 02.3af compliant network power source or with a PoE inline power injector (optional acc ess ory).
Model 6731i IP Phone Installation Guide 9 Installation and Setup Shared Network Connection To connect a netw ork device (such as a computer) to the phone, connect an Ethernet Cable into the network port on the top of the phone marked with PC .
10 Model 6731i IP Phone Installation Guide Installation and Setup Connecting to the Network and to Power Power Adapter Use the power adapter (provided b y your System Administrator) with your phone and plug your phone into a power source. Inline Power Provided If your network provides 802.
Model 6731i IP Phone Installation Guide 11 Installation and Setup Inline Power Not Provided If your network does not provide 802.3a f compliant in-line power, you have to install the power adapter or the PoE inline power supply (optional accessory). 1.
12 Model 6731i IP Phone Installation Guide Installation and Setup Connecting a Handset Turn the ph one over and loc ate the ha n ds e t j a c k m a r k ed j . In se rt on e end of handset cord i n t o t h e jack until it clicks i nto place. T h e n r o ut e t h e ha n d se t c o r d throu gh the groove as sho wn in the illustration belo w.
Model 6731i IP Phone Installation Guide 13 Installation and Setup 4. Push the stand tow ards the phon e until it snaps into place. Install on the Wal l The 6731i IP phone has two pre-drilled wa ll mounting holes on the back of the phone.
14 Model 6731i IP Phone Installation Guide Installation and Setup Note: You may wish to purchase a short Et hernet cable f rom a local sup plier for a wall installation.
Model 6731i IP Phone Installation Guide 15 Installation and Setup 5. Push the clip in until it snaps into th e slot flush with th e surface and only the legs on the clip are s ticking up. 6. Place the handset into the phone’s crad le, inserting the legs on the clip into the square hole o n the handset.
16 Model 6731i IP Phone Installation Guide Installation and Setup Inserting the Key Card This card contains th e label identifica tion spaces for 8 pro grammable keys. 1. Remove the logo plate from the top front panel of the teleph one by gen- tly pressing down and sl iding upward.
Model 6731i IP Phone Installation Guide 17 Customizing your phone Customizing your phone There is a list of configuration options, accessed by p ressing the button on the phone.
18 Model 6731i IP Phone Installation Guide Customizing your phone Accessing Your Options via the Phone UI 1. Press the Options key on the phone to ente r the options list. 2. To go to an Option, use and to scroll throug h the list, or press the number corresponding to the Option.
Model 6731i IP Phone Installation Guide 19 Customizing your phone The Network Status window displays fo r the IP phone you are accessing. Note: For a user, the def a ult user name is “ user ” and the pa ssword field is left blank. 3. You can logout of the Aastra Web UI at any time by click ing Log Off .
20 Model 6731i IP Phone Installation Guide IP Phone Features IP Phone Features Call Forward Call Forward (CFWD) on th e IP phone allows i ncoming calls to be forwarded to another destination. You can use Call Forwarding in two ways: • Set call fowarding for all lines on th e phone (global call forwarding).
Model 6731i IP Phone Installation Guide 21 IP Phone Features Preferen ces The following paragraphs describe th e features you can configure from the Preferences Menu. Ring Tone/Tone Set Use these options to set the preference of ring tone and call pro gress tones for your phone.
22 Model 6731i IP Phone Installation Guide IP Phone Features Time and Date Use these options to set the local time on the phone. Depending upon the configuration, the time you specifiy he re may be overwritten by the time specified by your System Administra tor for your network.
Model 6731i IP Phone Installation Guide 23 IP Phone Features Phone Status This option allows y ou to: • View your netw ork status including your phone’s IP and MAC address • View the LAN and PC .
24 Model 6731i IP Phone Installation Guide Other Phone Features Other Phone Features Adjusting the Volume Pressing the volume button ad justs the r eceiver, speaker , and ringer volume. • To adjust the ring er volume, leave th e handset in the cradle and press the volume button while there is no act ive call .
Model 6731i IP Phone Installation Guide 25 Other Phone Features Programmable keys There are 8 hard keys on the 6731i phon e, located at the top of the front panel display. Keys 5 and 6 (SAVE and DELETE keys) can be made programmable by the System A d ministrato r.
26 Model 6731i IP Phone Installation Guide Other Phone Features Creating a Speeddial Key The normal function of the speeddial option allows you to dial a number quickly by pressing a configured speeddial programmable key or keypad key.
Model 6731i IP Phone Installation Guide 27 Other Phone Features Press-and-Hold Speeddial Key Pressing and holdi ng down a progra mmable key or keypad key on the phone initiates a speeddial feature.
28 Model 6731i IP Phone Installation Guide Other Phone Features Speeddial Ke y Edit On the 6731i, you can edit a speeddia l key using the IP Phone UI at Options->Preferences->Sp eed Dial Edit . The following illustratio n shows the path in the 6731i IP Phone UI for editing a speeddial key.
Model 6731i IP Phone Installation Guide 29 Other Phone Features speeddial value blank) and th en pressing S ave (key5) or th e (right arro w) key. Use the left arrow key to delete th e digits. Reference For more information about creating and editing speeddial ke ys, see the Aastra 6731i IP Phone User Guide.
30 Model 6731i IP Phone Installation Guide Troubleshooting Solutions Troubleshooting Solutions Why is the light not coming on with a new Voice Mail Message? Y o ur p ho ne sy st em or s e r vi c e provider must provide “Visual” Me ss a g e Waiting s ervice for this function to work.
Model 6731i IP Phone Installation Guide 31 Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase.
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Model 6731i IP Phon e Installation Guide Index-1 Index Index A accessories, optional 3 administrator menu 23 C call forward 20 call timer 24 callers list key 5 conference key 6 connecting direct netwo.
Index Index Index-2 Model 6731i IP Phone Installation Guide P parts 3 password, user 23 phone features 1 lock 23 optional accessories 3 parts 3 requirements 1 phone status 23 PoE 3 power adapter 10 Power over Internet.
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If you’ve read this owne r’s manual and consulted the Troubleshooting section and still have problems, pleas e visit our Web site at www.aast ra.com, or call 1-800-574-1611 for technica l assistance.
An important point after buying a device Aastra Telecom 6731I (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra Telecom 6731I yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra Telecom 6731I - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra Telecom 6731I you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra Telecom 6731I will certainly help you make a decision on the purchase.
If you already are a holder of Aastra Telecom 6731I, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra Telecom 6731I.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra Telecom 6731I. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra Telecom 6731I along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center