Instruction/ maintenance manual of the product 41-001507-00 Aastra Telecom
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Aastra Model 6867i SIP IP Phone Installation Guide 41-001507-00 REV00 – 04.2014.
ii 41-001507-00 REV00 – 04.2014 Sof tware Lic ense A greemen t Aastra, hereinafte r known as "Seller" , grants to Customer a pe rsonal, worldwide, non-transferable, non-sublicenseable and non-exclusiv e, r estricted use license t o use Software in object form solely with the Equipment f or which the Soft- ware was intended.
41-001507-00 REV00 – 04.2014 iii Co n t e n t Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Welcome . . .
1 41-001507-00 REV00 – 04.2014 We l c o m e Congr atulations on your pur chase of the Aastra Model 686 7i IP Phone! The Aastra 6867i is a 9-line SIP phone designed for po wer users who demand a lot fr om both their phones and their networks .
41-001507-00 REV00 – 04.2014 2 Phone P ar ts When you unpack your phone, y ou should ensure that you have all of the following items. If any par t is missing, contact the supplier o f your phone.
3 41-001507-00 REV00 – 04.2014 IP Phone K eys Ke y P a n e l 6867i Handset Line/Call Appearance Keys High Quality Speakerphone Speaker/Headset Key Message Wa iting Lamp Dir e.
IP Phone Keys 41-001507-00 REV00 – 04. 2014 4 K ey Description The foll owing table describes the keys on the 6867i IP Phone. Key Description Goodby e Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
IP Phone Keys 5 41-001507-00 REV00 – 04.2014 Con fe re n ce Key - Begins a conferenc e call with the active call. Prese nce Key - Accesses the partial and full contact presence information screens , which provide more detailed inf or- mation about the selected contact.
41-001507-00 REV00 – 04.2014 6 Installation and Setup The 6867i IP Phone can be set up to share a network connec tion with anoth er network device. P ower can be provided by the power adapter (sold separ ately), b y an 802.3af complia nt network powe r source , or with a P oE inline pow er injector .
Installation and Setup 7 41-001507-00 REV00 – 04.2014 Connec ting to the Network and to Pow er Power Ad ap te r Use the power adapter (sold separately) with your phone and plug your phone int o a power sourc e. Inline Pow er If your net work provides 802.
Installation and Setup 41-001507-00 REV00 – 04. 2014 8 Connec ting a Handset or Headset Handset T ur n the phone over and locate the ha n ds e t j a c k m a r k ed j . I nser t one end of handset cord i n t o t h e jack until it clicks in to pl ace .
Installation and Setup 9 41-001507-00 REV00 – 04.2014 Installation Desk Installation F or desk installation of the 6867i IP Phone a reversible stand is included that attaches to the back of the phone above the various por ts.
Installation and Setup 41-001507-00 REV00 – 04. 2014 10 Wa l l I n s t a l l a t i o n The 6867i IP Ph one can be mounted t o a wall using the Aastra 6800i Series W all Mo unt Kit (optional accessory).
Installation and Setup 11 41-001507-00 REV00 – 04.2014 4. Using your index finger and thumb, rotate the handset hook 180° as illust rated in the figure below. The handset hook is now in the correct position ensuring that your phone’ s handset securely stays on hook when the phone is mounted to the wall.
Installation and Setup 41-001507-00 REV00 – 04. 2014 12 7. Gently slide the W all Mount Connector attached to your phone into th e W all Mount Base as i llustrated in the f igure below . Note: For clarity , the phone attached to the Wall Moun t C onnector has been omitted in the figure above .
Installation and Setup 13 41-001507-00 REV00 – 04.2014 T elco W all Plate Installation T o mo unt your 6867i IP Phon e on top of an existing telco wall plate: 1. Locate the wall mount insertion area on the back of the ph one (above the various ports).
Installation and Setup 41-001507-00 REV00 – 04. 2014 14 5. Loosen the screws from the existing telco wall plate enough so tha t the Wall Mount Base is able to slide in place. or Remove the screws from the existing telco wall plate entire ly and r eplace with a set of the provided screws .
Installation and Setup 15 41-001507-00 REV00 – 04.2014 8. Gently slide the W all Mount Connector attached to your phon e into the W all Mount Base as illustrated in the figure below . Note: F or clarity, the phone attached to the Wall Mount C onnector has been omitted in the figure above.
Installation and Setup 41-001507-00 REV00 – 04. 2014 16 Ac cessing Y our Options via the Phone UI Ac cessing Y our Options via the Aastra W eb UI Y ou can use the following proced ure to access the phone option s using the Aastra Web UI. IP Phone UI 1.
Installation and Setup 17 41-001507-00 REV00 – 04.2014 The side menu optio ns that display in the Netwo rk Status window ar e dependant on whether y ou log in as an Adminis- trator or User . A lon ger list of option s display in the side menu for an Administrator .
41-001507-00 REV00 – 04.2014 18 T r oubleshooting S olutions Why is the light not coming on with a new voice mail message? Y our phone system or ser vice p r o v i d e r m u s t p r o v i d e “ v i s u a l ” message waiting ser vice for this function to work.
19 41-001507-00 REV00 – 04.2014 Limited W arr anty (Not applicable in Austr alia – see below for Limited W arranty in Austr alia) Aastra warrants this product against defects and malfunc tions in .
41-001507-00 REV00 – 04.2014 20 Limited W arr anty ( Austr alia Only) The benefits under the Aastra Limited W arrant y below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products.
Limited Warranty (Australia Only) 21 41-001507-00 REV00 – 04.2014 W arranty Repair Ser vices Proc edure: Should the product fail during the W arranty P e riod and you wish to mak e a claim under thi.
Disclaimer Aastra will not accept liabilit y for any damages and/or long distance char ges, whic h result f rom unauthorize d and/or unlawful use. While ev er y effort has been made to ensur e accuracy, Aastra will not be liable for technical or edito rial errors or omissions contained w ithin this documentation.
An important point after buying a device Aastra Telecom 41-001507-00 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra Telecom 41-001507-00 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra Telecom 41-001507-00 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra Telecom 41-001507-00 you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra Telecom 41-001507-00 will certainly help you make a decision on the purchase.
If you already are a holder of Aastra Telecom 41-001507-00, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra Telecom 41-001507-00.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra Telecom 41-001507-00. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra Telecom 41-001507-00 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center