Instruction/ maintenance manual of the product 4120 IP Phone HP
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HP 4120 IP Phone User Guide.
Hewlett-Packard Company 8000 Foothills Boulevard Roseville, California 95747 http://www .hp.com/networking © Copyright 20 12 Hewlett-P ackard De velopment Compan y , L.P . The information contained her ein is subject to change without notice . All Rights Reserved.
HP 4 120 IP Phone User Guide Contents Contents Make a Call ....................................................................................... 5 Call from the Contacts screen on your phone ......................................... 5 Call by searching for a contact using the keypad .
HP 4 120 Phone User Guide 4 W elcome to the new world of Microsoft® Lync™ 2010 Phone Edition communications software. W ith L ync 2010 Phone Edition, you have voice communication capabilities that are not available with your traditional desk phone.
ENGLISH 5 HP 4 120 IP Phone User Guide Make a Call Make a Call Y ou can make calls by picking up the handset and dialing, or you can use one of the following methods: Note If the phone is locked, unlock it by select ing the L ock icon, and then selecng Unlock .
HP 4 120 Phone User Guide Make a Call 6 Call by searching for a contact using the keypad 1. Press the numbers on the phone keypad that correspond to the contact’ s name or phone extension. For example, to find “T ony Smith,” begin pressing 8669*76484, where “*” is the space between the first and last name.
ENGLISH 7 HP 4 120 IP Phone User Guide V iew Contact Card V iew Contact Card A contact card provides details about a contact’ s availability and presence.
HP 4 120 Phone User Guide Receive a Call 8 3. When you finish viewing the contact card, press Close . Receive a Call In addition to answering a received call, you can also redirect it to your voice mail. From the Incoming call screen, do one of the following: • T o answer a call, either press Answer or pick up the handset.
ENGLISH 9 HP 4 120 IP Phone User Guide Use Call Controls Use Call Controls Use the buttons on the phone to enable and disable the speakerphone, adjust the loudspeaker or headset volume, or mute the microphone or speaker . Note If you adjust the loudspeaker volume during an audio session, the volume setting is retained for all subsequent calls .
HP 4 120 Phone User Guide V iew Call Logs 10 Y our status is displayed both in L ync (on your computer) and in L ync Phone Edition (on your phone), and you can change your status from either place. T o change it from your phone, do the following: 1. From your phone’ s Home screen, select Menu , then select My Status .
ENGLISH 11 HP 4 120 IP Phone User Guide Check Y our V oice Mail 2. From the All Calls screen, press Menu to sort the calls. Check Y our V oice Mail If your organization has enabled voice mail, you can access your voice mail to check messages or to change your voice mail greeting.
HP 4 120 Phone User Guide Change Y our V oice Mail Greeting 12 1. Select the V oice Mail icon from your phone’ s home screen. The V oice Mail screen displays the sender’ s phone number (if available) and the time of the call.
ENGLISH 13 HP 4 120 IP Phone User Guide Manage Multiple Calls Manage Multiple Calls When you are in a call, you will see several call controls that you can use to manage multiple calls. Place a call on hold • From the In Call screen, press Hold .
HP 4 120 Phone User Guide Manage Multiple Calls 14 Switch between calls When you have an active call and one or more calls on hold (or if you just have several calls on hold), you will see them listed on the screen. T o navigate through the calls: 1. Use the up and down arrow keys to make your selection.
ENGLISH 15 HP 4 120 IP Phone User Guide Escalate a Call to a Conference Call 2. Enter a phone number or select a contact, and then press Call . End a call • From the In Call screen, press End . Escalate a Call to a Conference Call Y ou can start a conference call during a phone call and add more participants.
HP 4 120 Phone User Guide T ransfer a Call 16 T ransfer a Call Y ou can transfer calls directly to someone else, to a “parking lot,” or to your mobile phone. If you are not sure where to transfer a call, you can also consult someone before transferring a call.
ENGLISH 17 HP 4 120 IP Phone User Guide T ransfer a Call T ransfer a call to a parking lot Note If your system is set up for it, you can park a call. This places the call on hold so that another party can retrieve it. 1. From the In Call screen, press Menu , and then select T ransfer to P arking L ot .
HP 4 120 Phone User Guide Join a Meeting from the Calendar 18 T ransfer a call to a mobile phone From the In Call screen, press Menu , and then select T ransfer to Mobile Phone . Join a Meeting from the Calendar Y our calendar displays Microsoft® Outlook® appointments for the current day .
ENGLISH 19 HP 4 120 IP Phone User Guide Access Phone Settings and Help 2. From the T oday’ s Calendar screen, choose the meeting that you want to join, and then press Join .
HP 4 120 Phone User Guide Access Phone Settings and Help 20 Access the Settings menu From your phone’ s home screen, press Menu , and then select Settings . Access all Help topics about the software on the phone From your phone’ s home screen, press Menu , and then select Help .
ENGLISH 21 HP 4 120 IP Phone User Guide Access Phone Settings and Help.
April 2012 Manual P ar t Number 5998-2739 T echnology for better business outcomes T o learn more , visit www .hp .com/networking © Copyrig ht 2012 Hewlett-Pack ard Dev elopment Company , L.P . The information contained her ein is subject to change without notice.
An important point after buying a device HP 4120 IP Phone (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP 4120 IP Phone yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP 4120 IP Phone - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP 4120 IP Phone you will learn all the available features of the product, as well as information on its operation. The information that you get HP 4120 IP Phone will certainly help you make a decision on the purchase.
If you already are a holder of HP 4120 IP Phone, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP 4120 IP Phone.
However, one of the most important roles played by the user manual is to help in solving problems with HP 4120 IP Phone. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP 4120 IP Phone along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center