Instruction/ maintenance manual of the product 5/xx Series 4 HP (Hewlett-Packard)
Go to page of 140
User’s Guide HP Vectra VL 5/xx Series 4 uno.bk : 1bookf.fb4 Page 1 Monday, July 21, 1997 12:46 PM.
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
User’s Guide uno.bk : title.fb4 Page iii Monday, July 21, 1997 12:46 PM.
iv Francais Welcome to Your HP Vectra PC Congratulations on the purchase of your new Hewlett-Packard desktop PC. Y our high-performance PC provides: • a Pentium TM processor in a Zero Insertion Forc.
Francais v Y our HP V ectra has other important attributes: • DMI compliant • designed for Windows ® 95 • Vectra Ergonomic Power Solution—Windows 95 soft power-down using the mouse, and keyboard power-on. • Energy Star compliant power management.
vi Francais uno.bk : title.fb4 Page vi Monday, July 21, 1997 12:46 PM.
Contents English vii 1 Setting Up Y our PC Unpacking Y our PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Keyboard, and Display . . . . . . . . . . . . . . . . . . 4 Connecting a Printer . .
viii English 3 How to Install Accessories In Y our PC Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Replacing the Cover after Installing Accessories .
English ix 4 The HP Setup Program Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Starting the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Understanding the SETUP Program .
x English If Y our PC Has a Hardware Problem . . . . . . . . . . . . . . . . . . . . . . . . . 71 If Y our Display Does Not W ork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1 If Y our Display is Blurred or Unreadable . . . . .
English xi 6 T echnical Information Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xii English 7 Hewlett Packard Support and Information Services Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Y our HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Setting Up Your PC This chapter leads you through the first time installation of your HP V ectra PC. uno.bk : uno1_set.fb4 Page 1 Monday, July 21, 1997 12:46 PM.
1 Setting Up Your PC Unpacking Your PC 2 English Unpacking Your PC 1 When you receive your PC, unpack all the components: • the computer and power cord • the display and its cables • the keyboard and mouse • the manuals. NOTE The operating system software, drivers, and HP utilities are preloaded on the hard disk.
English 3 1 Setting Up Your PC Unpacking Your PC 2 Place the PC on a sturdy desk near to easily accessible power outlets, with enough space for the keyboard, mouse, and any other accessories. 3 Position the PC so that its rear connectors are easily accessible.
1 Setting Up Your PC Connecting the Mou se, Keyboard, and Display 4 English Connecting the Mouse, Keyboard, and Display 1 Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only . 2 Tighten the display cable attachment screws.
English 5 1 Setting Up Your PC Connecting a Printer Connecting a Printer Connect the printer cable to the back of the computer and tighten the attachment screws.
1 Setting Up Your PC Connecting the Pow er Cords 6 English Connecting the Power Cords 1 If fitted, remove the label covering the computer’s power connector. 2 Connect the power cords to the display and the computer. 3 Connect the display’s power cord and the computer’s power cord to a grounded outlet.
English 7 1 Setting Up Your PC Starting the PC for the First Time Starting the PC for the First Time Y our PC has preinstalled software. This software is initialized the first time you start the PC.
1 Setting Up Your PC Starting the PC for the First Time 8 English 2 The software initialization routine starts. It displays the software license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and then asks questions about the PC.
English 9 1 Setting Up Your PC Starting the PC for the First Time 4 When your PC has restarted: ❒ Adjust the display screen’s brightness and contrast to your needs. If the picture does not fill the screen or is not centered, adjust it using the controls on the display.
1 Setting Up Your PC Starting the PC for the First Time 10 English uno.bk : uno1_set.fb4 Page 10 Monday, July 21, 1997 12:46 PM.
2 Using Your PC This chapter explains how to use the HP V ectra features and tools designed to increase your productivity . uno.bk : uno2_us.fb4 Page 11 Monday, July 21, 1997 12:46 PM.
2 Using Your PC Starting and Stoppin g Your PC 12 English Starting and Stopping Your PC Y our PC can be started in two way s: • pressing the power button on the front panel • pressing the space bar on the HP V ectra keyboard for W indows 95. When you start the computer , switch on the display first.
English 13 2 Using Your PC Starting and Stopping Your PC Stopping the PC when using Windows 3.11 T o stop the PC, make sure that you have exited all programs and then exited W i ndows before pressing the power button on the control panel. Stopping the PC when using Windows 95 T o stop or shut down the PC: 1 Click on Start .
2 Using Your PC The HP Vectra Keyboard for Windows 95 14 English The HP Vectra Keyboard for Windows 95 The HP V ectra keyboard for W indows 95 has several new features. There are three additional key s which give speedy access to W indows 95 functions.
English 15 2 Using Your PC HP Utilities HP Utilities Y ou can access Hewlett-Packard Utilities from the HPutils group in the W indows program manager .
2 Using Your PC Advanced Power Management 16 English Advanced Power Management Y our PC supports a power management sy stem which complies with the United States’ Environmental Protection Agency’ s (EP A ) Energy Star program. Power management enables you to reduce the PC’ s power consumption when you are not using it.
English 17 2 Using Your PC Personalizing Your Mo use Personalizing Your Mouse Y our PC has preinstalled software (the Mouse Control Center) which you can use to personalize the functionality of your mouse. The Desktop Management Interface Y our PC supports the Desktop Management Interface (DMI).
2 Using Your PC The Desktop Management Interface 18 English uno.bk : uno2_us.fb4 Page 18 Monday, July 21, 1997 12:46 PM.
3 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory , accessory boards, and additional disk driv es, in your PC.
3 How to Install Accessories In Your PC Supported H P Accessories 20 English Supported HP Accessories This chapter describes how to install memory , mass storage devices, and accessory boards in your PC.
English 21 3 How to Install Accessories In Your PC Supported HP Accessories WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC before switching it on again.
3 How to Install Accessories In Your PC Removing th e Cover 22 English Removing the Cover 1 Switch off the display and the PC. 2 Disconnect the power cords from the power outlets, the PC, and the display. Then remove the display. 3 If necessary, unlock the cover using the key provided with the PC.
English 23 3 How to Install Accessories In Your PC Removing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories. 2 Make sure that all internal cables are properly connected and safely routed.
3 How to Install Accessories In Your PC Moving and Replacin g the Power Su pply 24 English Moving and Replacing the Power Supply Y ou must move the power supply to access the sockets for the main memory , cache memory , video memory , processor , b attery , or accessory board slots.
English 25 3 How to Install Accessories In Your PC Moving and Replacing th e Power Supply Replacing the Power Supply after Installing Accessories 1 Ensure that you have installed all your accessori es in the PC. 2 Replace the power supply on the left-hand side of the PC, and ensure that the cables are neatly routed around any accessory boards.
3 How to Install Accessories In Your PC Installing Memory 26 English Installing Memory Main Memory Modules Y our PC is supplied with main memory . If you need more main memory to run your application software, you can install up to a total of 128 MB. Main memory is available in modules of 4 MB, 8 MB, or 16 MB.
English 27 3 How to Install Accessories In Your PC Installing Memory 3 Align the main memory module directly over the socket. Slide the memory module into the slot at 45°. Firmly press the memory module completely into the connector. 4 Pivot the memory module to the vertical position.
3 How to Install Accessories In Your PC Installing Memory 28 English Installing a Video Memory Upgrade Y our PC is supplied with 1 MB of video memory on the sy stem board. Y ou can install more memory if you want more colors by installing a pair of video memory modules which will increase your available video memory to 2 MB.
English 29 3 How to Install Accessories In Your PC Installing Memory If you need to use a special video driver for your application, you may be asked to insert a diskette containing the driver in drive A. In this case, insert the video drivers diskette you created with the Master Disk Creation utility .
3 How to Install Accessories In Your PC Installing Memory 30 English After Installing a Video Memory Upgrade 1 Switch on the PC. 2 When Windows is running, select HP User Tools. 3 Click on the Video Mode button and follow the screen messages to change the video resolution and the number of colors displayed.
English 31 3 How to Install Accessories In Your PC Installing Accessory Bo ards Installing Accessory Boards The PC has four accessory board slots: • Slot 1 (the top slot) can be used for a 32-bit PC.
3 How to Install Accessories In Your PC Installing Accessor y Boards 32 English The ICU is preloaded with configuration details for many non-Plug and Play accessory boards.
English 33 3 How to Install Accessories In Your PC Installing Accessory Bo ards Installing the Board 1 Disconnect the computer’s power supply cord. 2 Remove the computer’s cover and power supply. 3 Find a free slot. Some boards may have preferred locations and special installation instructions detailed in their manuals.
3 How to Install Accessories In Your PC Installing Accessor y Boards 34 English 7 Secure the board by replacing the slot cover screw. If you loosened the screws on adjacent slots, tighten them.
English 35 3 How to Install Accessories In Your PC Installing Mass Stor age Devices Installing Mass Storage Devices Y ou can install additional mass storage devices, if you need extra mass storage space for your application software. The PC has one internal drive shelf for a hard disk drive.
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 36 English Installing a Flexible Disk Drive or a CD-ROM Drive in the Middle Shelf 1 Disconnect the computer’s power supply cord. 2 Remove the computer’s cover. 3 Remove the RFI bezel from the middle shelf and put it in a safe place.
English 37 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 5 Connect the data and power cables to the rear of the device installed in the middle shelf. The connectors are shaped to go in one way only. If you are installing an IDE CD-ROM drive, connect the drive to the CD-ROM data cable.
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 38 English Installing an IDE Hard Disk Drive in the Rear Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives.
English 39 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 5 Connect the power cable and the data cable to the rear of the drive. The connectors are shaped to go in one way only . 6 Install any other accessories before replacing the cover.
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 40 English NOTE If you install two IDE devices with different data transfer rates on the same data cable, the data transfer rate of the faster IDE device will be reduced to match the rate of the slower IDE device.
English 41 3 How to Install Accessories In Your PC Installing Mass Stor age Devices Installing a 3.5-inch Disk Drive in the Bottom Shelf A slim, (1-inch high) 3.5-inch disk drive can be installed in the bottom shelf. Disk drives ordered from HP are delivered with mounting rails.
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 42 English 6 Support the power supply with your hand (to prevent it falling out) and carefully turn the PC onto its side. 7 Slide the hard disk into the bottom shelf, supporting the disk with your hand.
English 43 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 8 Align the drive with the holes in the bottom of the PC. Support the drive with your hand while securing the drive with the four screws provided. 9 Support the power supply with your hand and very carefully return the PC to the upright position.
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 44 English 13 Install any other accessories before replacing the cover. Replace the side bezel. Reconnect all cables and power cords. Installing a 5.25-inch Drive in the Bottom Shelf A slim (1-inch high) 5.
English 45 3 How to Install Accessories In Your PC Installing Mass Stor age Devices 3 Slide the drive mid-way into the bottom shelf. 4 Connect the data and power cables to the rear of the drive.
3 How to Install Accessories In Your PC Installing Mass Stor age Devices 46 English 5 Slide the drive completely into the bottom shelf and secure it with the screws provided with the device. 6 If a device was removed from the middle shelf, replace it.
English 47 3 How to Install Accessories In Your PC Installing an Upgrade Processor Installing an Upgrade Processor As more powerful upgrade processors become available, you can replace your main processor with a more powerful one.
3 How to Install Accessories In Your PC Installing an U pgrade Processor 48 English 5 To install the new processor: a Locate the corner markers: • on the processor—a dot or notch (“broken” corner) • on the processor socket—a dot. b Position the processor over the socket, with it’s corner marker facing the corner marker on the socket.
English 49 3 How to Install Accessories In Your PC Installing the Security Bracket Installing the Security Bracket The security bracket supplied with the computer can be used to fasten the computer to your desk. 1 Remove the computer’s cover. 2 Remove the security bracket from the storage position.
3 How to Install Accessories In Your PC Installing the Security Bracket 50 English uno.bk : uno3_ins.fb4 Page 50 Monday, July 21, 1997 12:46 PM.
4 The HP Setup Program This chapter describes how to use the HP Setup program. uno.bk : uno4_stu.fb4 Page 51 Monday, July 21, 1997 12:46 PM.
4 The HP Setup Program Using the HP Setup Program 52 English Using the HP Setup Program Setup is an integrated (ROM-based) program that display s the PC’ s configuration and allows you to set parameters. Check the configuration when you first use the PC and each time after you install, remove, or upgrade accessories.
English 53 4 The HP Setup Program Using the HP Setup Program 3 The PC’s Setup program will display. • The or arrows, and or keys can be used to select fields in the current menu. • The key moves to the previous page and the key moves to the next page in a scrollable menu.
4 The HP Setup Program Using the HP Setup Program 54 English • Within a field selects the next lower value and selects the next higher value. • displays a sub-menu for menu items marked with a solid right arrow . • or + allows you to exit from a sub-menu.
English 55 4 The HP Setup Program Using the HP Setup Program Understanding the SETUP Program The built-in Setup program is accessed by pressing during the PC’ s Power -On-Self-T est. On-line help is provided at the right hand side of the Setup screen for each item on the Setup screens.
4 The HP Setup Program Using the HP Setup Program 56 English Setup Item Default Action Main System time System date Allows you to set the system time and date. Select the field you want to chang e with Tab, Shift Tab, or Enter. System memory Extended memory 640KB 15MB* Allows you to view the system memory and extended memory.
English 57 4 The HP Setup Program Using the HP Setup Program Configur ation Integrated Peripherals Parallel port 378h IRQ7 Enables/disables t he parallel port at th e specified ad dress. “Disabled” frees resources used by the po rt. Parallel port Mode Centronics TM Sets the operating mode of the parallel port.
4 The HP Setup Program Using the HP Setup Program 58 English Memory and Cache Memory caching Both Controls internal (L1) and external cache (L2) memory caching. Memory hole Disabled Sets a 1MB memory hole between 15 and 16MB if needed. You need at least 16 MB for this option to be available.
English 59 4 The HP Setup Program Using the HP Setup Program PC I Devices Slot #1 Bus Master Enabled Enable this option if you need the BIOS to set the PCI Bu s Master bit. This could be necessary for some o ld PCI cards. * Slot #3 is not supported for the VL 5/xxx series 4 desktop PC.
4 The HP Setup Program Using the HP Setup Program 60 English Power Standby delay 30 minutes Sets the period of inactivity before the system runs in Standby mode. Standby mo de slows down the p rocessor. The delay is an approximate time, depending on the CPU speed.
English 61 4 The HP Setup Program Setting Passwords Setting Passwords Y ou can set two passwords, the administrator password and the user password, to provide two levels of protection for your PC. Administrator Password Set the Administrator Password to protect the PC’ s configuration in Setup .
4 The HP Setup Program Setting Password s 62 English Setting Passwords 1 Turn on the PC and the display. If the PC is already turned on, save your data, exit all applications and then press and to restart the PC (W indows 3.11). For W indows 95, use the Shut Down command.
English 63 4 The HP Setup Program Setting Passwords Setting a User Password • Start Setup as described for setting an administrator password. • You cannot set a User Password if an Administrator password has not been set. • Use the or key to select the Preferences menu item.
4 The HP Setup Program After Installing an IDE Drive 64 English After Installing an IDE Drive After installing an IDE drive you will need to run the Setup program to confirm that the drive has been detected by the PC. When an Additional IDE Drive is installed 1 Switch on the PC.
5 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. uno.bk : uno5_tr.fb4 Page 65 Monday, July 21, 1997 12:46 PM.
5 Troubleshooting Your PC Solving Problems 66 English Solving Problems This chapter can help you solve any problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter , refer to chapter 7, “Hewlett Packard Support and Information Services”.
English 67 5 Troubleshooting Your PC If Your PC Does Not Start If Your PC Does Not Start If Your Display is Blank and There Are No Error Messages 1 Check that the computer and display are turned on. (The power light should be illuminated.) 2 Check the display’s contrast and brightness settings.
5 Troubleshooting Your PC If Your PC Does Not Start 68 English If you are Unable to Change any Values in Setup Make sure that the Secure Switch is not set if you are unable to change any of the values in Setup , see “Using the HP Setup Program” o n page 52.
English 69 5 Troubleshooting Your PC If Your PC Does Not Start Power-On-Self-Test Errors that May Prevent Your PC From Starting Message Corrective Action and/or Explanation Operating system not found Check whether the disk, HDD, FDD or CD-ROM disk d rive is connected.
5 Troubleshooting Your PC If Your PC Does Not Start 70 English Other An error message may be displayed and the PC may “hang” for 20 seconds and then beep. The POST is probably checking for a mass storage device which it cannot find and the PC is in Timeout Mode.
English 71 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display , disk drives, printer , accessory board, keyboard, or mouse.
5 Troubleshooting Your PC If Your PC Has a Hardware Problem 72 English 3 Type CD C:WINDOWS . 4 Type SETUP . 5 Press the up-arrow key to select the Display line, and press . 6 Select the VGA line, and press 7 Press again to ac cept the configuration. 8 Press and to restart the P C.
English 73 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard or Mouse Does Not Work 1 Ensure that the keyboard or mouse is correctly connected. 2 Ensure that the mouse driver supplied with the preloaded software is installed co rrectly.
5 Troubleshooting Your PC If Your PC Has a Hardware Problem 74 English 5 Examine the paper feed mechanism for a paper jam. 6 Make sure that the printer is configured correctly for the PC and for the application. a Ensure the PC’s port has been correctly configured using Setup .
English 75 5 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Does Not Work 1 Check that the disk power and data cables are correctly connected. 2 Check that the hard disk drive has been enabled and detected on the Hard Disk menu in Setup .
5 Troubleshooting Your PC If Your PC Has a Hardware Problem 76 English If an Accessory Board Does Not Work Carry out the following checks: 1 Ensure the board has been firmly installed in the accessory board slot. 2 Check that the accessory board has been correctly configured with the ISA Configuration Utility if necessary.
English 77 5 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password ❒ If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Restart the PC.
5 Troubleshooting Your PC If Your PC Has a Software Problem 78 English If Your Application Software Does Not Work If the PC reports the sy stem is OK and the indicator light over the power switch is illuminated, but some software won’t run: 1 Check to see if the AUTOEXEC.
English 79 5 Troubleshooting Your PC If Your PC Has a Software Problem If your PC supports power management features, but no power management settings are displayed, make sure that the Energy Star Compliant box is selected in the display’ s settings.
5 Troubleshooting Your PC If Your PC Has a Software Problem 80 English Changing the Battery Special care is needed in changing the battery . Instructions for changing the battery are given below .
English 81 5 Troubleshooting Your PC If Your PC Has a Software Problem After installing either a replacement or an external ba ttery , replace the computer’ s cover and run the Setup program t o reconfigure the computer . WARNING For your safety, never attempt to recharge, disassemble, or burn the old battery.
5 Troubleshooting Your PC If Your PC Has a Software Problem 82 English uno.bk : uno5_tr.fb4 Page 82 Monday, July 21, 1997 12:46 PM.
6 Technical Information This chapter provides technical information about your PC. uno.bk : uno6_tec.fb4 Page 83 Monday, July 21, 1997 12:46 PM.
6 Technical Information Specifications 84 English Specifications Features Feature Description Processor (standar d) Pentium TM Level-one cache 8 KB code, 8 KB write-back data Level-two cache 256 KB sy.
English 85 6 Technical Information Specifications Features Disk drive shelves Four internal mass storage shelves supporting: • one internal 3.5-inch hard disk drive • three front-access devices: a 3.5-inch drive, a fu ll-height 5.25-inch drive, and a 3.
6 Technical Information Specifications 86 English Power Consumption All measurements are in watts (rms). NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero. The special on/off method used by this PC considerably extends the lifetime of the power supply.
English 87 6 Technical Information Specifications Typical Power Consumption/Availability for ISA Accessory Slots Typical Power Consumption/Availability for PCI Accessory Slots There is a maximum per -slot limit of 25 W between all supply rails. IRQs, DMAs, and I/O Addresses Used by Your PC +5 V 4.
6 Technical Information Specifications 88 English DMAs used by PC DMA 0 f ree DMA 1 free if not used for p arallel port in Setup DMA 2 flexible disk drive controller DMA 3 free if not used for p arall.
English 89 6 Technical Information Specifications Available Video Resolutions Depending on the model, your PC has either: • an integrated 64-bit Ultra VGA controller on a PCI bus with 1 MB of memory.
6 Technical Information Specifications 90 English Windows Video Resolutions Windows 95 Video Resolutions 1. Bpp = Bits per pixel Resolution Number of colors Refresh Rate Memory 640 x 480 16, 256, 32K,.
English 91 6 Technical Information Specifications OS/2 Video Resolutions 1. Bpp = Bits pe r pixel Resolution Number of colors Refresh Rate Memory 640 x 480 16, 2 56, 64K, 16M/24Bpp 1 , 16M/32Bpp 60, 7.
6 Technical Information Specifications 92 English Video Resolutions for the Matrox MGA Millennium Video Adapter Card, Valid for Windows 3.11, Windows 95 and OS/2 Only 24Bpp (Bits per pixel) is available for OS/2 16K colors. 1. Upper limit of refresh rate for HP monitors is 60Hz.
English 93 6 Technical Information The PC’s Memory Map The PC’s Memory Map Memory Area Memory Range Hexadecimal Address Range Used By Extended Me mory: 1 MB to 4 MB Extended memory 1024 KB upward .
6 Technical Information The PC’s Rear Connectors 94 English The PC’s Rear Connectors Parallel Connector VGA Video Connector Keyboard/Mouse Serial Connector uno.
English 95 6 Technical Information System Board Connectors and Switches System Board Connectors and Switches System Board Switches Switch Switch function: 1 - 4 Processor speed, see table on next page.
6 Technical Information System Board Connectors and Switch es 96 English The settings for different processors at different speeds are a combination of the settings of switches 1, 2, 3, 4 and 7. The following processor speeds have been announced by Intel.
English 97 6 Technical Information Recycling Your PC Recycling Your PC HP has a strong commitment toward the environment. Y our HP Personal Computer has been designed to respect the environment as much as possible. HP can also take back your old PC f or recycling when it reaches the end of its useful life.
6 Technical Information Recycling Your PC 98 English uno.bk : uno6_tec.fb4 Page 98 Monday, July 21, 1997 12:46 PM.
7 Hewlett Packard Support and Information Services uno.bk : support.fb4 Page 99 Monday, July 21, 1997 12:46 PM.
7 Hewlett Packard Support and Information Services Introduction 100 English Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service.
English 101 7 Hewlett Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP V ectra equipment and are familiar with its configuration and environment.
7 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM 102 English HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on CD-ROM. It is published four times a year . Each CD-ROM contains information about V ect ra PCs as well as other HP computing products.
English 103 7 Hewlett Packard Support and Information Services Hewlett-Packard Information Ser vices Hewlett-Packard Information Services Hewlett Packard Electronic Information Services are available 24 hours per day , 7 day s per week, ensuring that the most up-to-date information is alway s available.
7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 104 English HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. T o access the HP Forum: • select Keyword Search from the menu, • type HP , • press .
English 105 7 Hewlett Packard Support and Information Services Hewlett-Packard Information Ser vices HP BBS Library The HP electronic bulletin board library service contains the latest versions of drivers, BIOS, and utilities, which you can download to your PC using a modem.
7 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 106 English HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you.
English 107 7 Hewlett Packard Support and Information Services Hewlett-Packard Information Ser vices Ordering Drivers and BIOS on Diskette Y ou can order diskettes from HP , with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail.
7 Hewlett Packard Support and Information Services HP Support Services 108 English HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase.
English 109 7 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday , 7:00 am to 6:00 pm Mountain time, except W ednesday when the hours are 7.
7 Hewlett Packard Support and Information Services Lifeline Telephone Support 110 English Lifeline Telephone Support Lifeline is a fee-based telephone support program for V ectra PCs available after the one-year telephone support provided as part of the hardware warrant y has expired.
English 111 7 Hewlett Packard Support and Information Services HP Network Phone-in Supp ort Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments.
7 Hewlett Packard Support and Information Services Summary 112 English Summary The table below summarizes the services and support available from HP or authorized resellers.
English 113 7 Hewlett Packard Support and Information Services Hewlett-Packard Ma rketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you.
7 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 114 English uno.bk : support.fb4 Page 114 Monday, July 21, 1997 12:46 PM.
English 115 Glossary adapter An accessory board, that connects to the sy stem board via an accessory board slot. BBS Bulletin Board System. A computer that uses a modem and software to serve as an information source for other computers equipped with a modem.
116 English Glossary mass storage Any device used to store large amounts of data. Usually refers to hard disks and tape backup units. memory modules Miniature boards containing memory chips. Used for increasing the amount of me mory available in the computer.
117 A accessories installing, 19– 49 supported, 20 accessory board installing, 33 Plug and Play, 31 problems, 76 Accessory boards configuring, 31 installing, 31 Accessory boards, config uring in Win- dows 3.
118 Index Installing memory, 26 Installing, ID E drives, 64 Interrupt R equest Chann els used by the PC , 87 J jumper location, 95 K keyboard connecting, 4 problems, 73 M mass storage devices connecto.
Index 119 Network Phone-in Support, 111 summary of services, 112 Support Assistant ordering information, 102 switch location, 95 System board, 95 system board, 95 jumper location, 95 switch location, .
120 Index uno.bk : uno.ix Page 120 Monday, July 21, 1997 12:46 PM.
Regulatory Information and Warranty uno.bk : bckmttr.fb4 Page 121 Monday, July 21, 1997 12:46 PM.
français 122 français Regulatory Information DECLARA TION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name and A ddress: HEWLETT -P ACKARD Boulevard Steve Biko 38090 Vi.
français français 123 FCC (for USA only) Federal Communication s Commission Radio Freq uency Interference Statement W arning: This equipment has been test ed and found to compl y with the limits for a Class B digital devi ce, pursuant to Part 15 of the FCC Rules.
français 124 français Notice for the United Kingdom The HP V ectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public T elecommunication Sy stems within the United Kingdom.
français français 125 HP Hardware Warr anty Important: This is your hardware product warranty statement. Read it carefully. W arranty terms may b e different in your co untry. If so, your Au thorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details.
français 126 français Customer-replaceable components–such as the keyboard or mouse–may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty , and ta.
français français 127 HP Software Product License Agreement and Software & Product Limited Warranty The HP Software Product License Agreement and Product Limited W arranty shall govern all Software which is provided to you, the Customer , as part of the HP computer product.
français 128 français Software Product Limited Warranty Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DA YS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed.
An important point after buying a device HP (Hewlett-Packard) 5/xx Series 4 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP (Hewlett-Packard) 5/xx Series 4 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP (Hewlett-Packard) 5/xx Series 4 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP (Hewlett-Packard) 5/xx Series 4 you will learn all the available features of the product, as well as information on its operation. The information that you get HP (Hewlett-Packard) 5/xx Series 4 will certainly help you make a decision on the purchase.
If you already are a holder of HP (Hewlett-Packard) 5/xx Series 4, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP (Hewlett-Packard) 5/xx Series 4.
However, one of the most important roles played by the user manual is to help in solving problems with HP (Hewlett-Packard) 5/xx Series 4. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP (Hewlett-Packard) 5/xx Series 4 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
