Instruction/ maintenance manual of the product HT503 FXS/FXO Grandstream Networks
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Grandstream Networks, Inc. HT503 FXS/FXO Port Analog Telephone Adaptor HT503 User Manual www.grandstream.com Firmware Version 1.0.0.6 support @grandstream.
T ABL E O F C ONTENTS HT503 U SER M ANUAL W ELCOME ....................................................................................................................................................... 4 Safety Compliances ...........................
T ABL E O F F IG URES HT503 U SER M ANUAL F IGURE 1: C ONNECTING THE HT503 ............................................................................................................... 5 F IGURE 2: I NTERCONNECTION D IAGRAM OF THE HT503 ............
W ELCOME Thank you for purchasin g Grandstream’s HT503, t he affordable, feature rich, Analog Telephone Adaptor/IAD. The HT503 combine s a sleek design with the latest technology to offer mo re advanced telephony features and significa ntly better integrated router pe rformance than its predecessor – the HT488.
I NSTALLATION E QUIPMENT P ACKAGING The HT503 ATA package contains: • One HT503 Main Case • One Universal Power Ad aptor • One Ethernet Cable • One HT503 Vertical S tand C ONNECTING Y OUR ATA The HT503 Analog Telep hone Adaptor is an all-in-one VoIP integrated d evice designed to be a total solution for networks providing Vo IP services.
F IVE EASY ST EPS TO INSTALL THE HT503 The HT503 is designed for easy configu ration and easy installation. Configure the HT503 follo wing the directions in the Configuration section of this manual. 1. Connect a standard touch-tone analog t elephone to the PHONE port.
P RODUCT O VERVIEW The HT503 is an affordable, high-q uality, integrated IP telephony solution for both th e residential customers and the ‘road-warrio rs’ who need advanc ed call features between traditional PSTN network and IP network.
H ARDWARE S PECIFICATION The table below lists the hard wa re specification of HT503. T ABL E 3: HT503 H A RDW ARE S PECIFICATION LAN interf ace 1xRJ45 10/100 Mbps Port WAN interf ace 1xRJ45 10/100 Mb.
B ASIC O PERATIONS G ET F AMILIAR WITH V OICE P ROMPT HT503 has a stored voice prompt menu for quick b rowsing and si mple configurat ion. Cu rrently, the voice prompt menu is designed for the FXS port only . Dial “ *** ” from the analog phone to enter the voice prompt.
NOTE : • “*” shifts down to the next menu option • “#” returns to the main menu • “9” functions as the ENTER key in man y cases to confirm an optio n • All entered digit sequence s have known lengths - 2 digits for menu option and 12 digits for IP address.
E XAMPLES : 1. If the target IP address is 192.16 8.0.10, the dialing convention i s Voice Prompt with option 47, then 192 168 000 0 10 followed by pressing the “#” key if it is configured as a sen d key or wait for more than 5 se conds. 2. If the target IP address/port is 192.
Three situations can follow the transfer: 1. A quick confirmation tone (temporarily using the call waiting indication tone) followed b y a dialtone. This indicates t he transfer wa s succ essful (transfere e has received a 200 OK from transfer target).
1. A presses F LASH (on the analog phone, or Hook Flash for old model phone s) to get a dial tone. 2. A dials C’s numbe r then # (or wait for 4 seconds). 3. If C answers the call, then A presses FLASH to bring B , C in the co nference. 4. If C does not answer the call, A can press FLASH back to talk to B.
PSTN- TO -VOIP C ALL S This function is available using the FXO port . Th e FXO port functions as a bridge betwe en the Internet and PSTN and enables calls to be passed from the PSTN net work to VoIP. The user can make VoIP calls remotely by dialing into the FXO line port on HT503.
F ORWA RD C ALLS TO PSTN Any VOIP call may be forwarded to a specified PSTN number if the call is not answered after a pre configured numbers of rings.
C ALL F EATURES T ABL E 5: HT503 C ALL F EATURE D EFINITIO NS Key Call Features *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *47 Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle.
C ONFIGURATI ON G UIDE C ONFIGURING HT503 THROUGH V OICE P ROMPT DHCP M ODE Follow Table 3 with voice menu option 01 to enabl e HT503 to use DHCP. S TA TIC IP M ODE Follow Table 3 with voice menu option 01 to enabl e HT503 to use STATIC IP mode, then use option 02, 03, 04 to set up HT503’s IP, Subnet Mask, Gateway respectively.
C ONFIGURING HT503 WITH W EB B ROWSER HT503 ATA has an embedded Web server that will res pond to HTTP GET/POST requests. It also has embedded HTML pages t hat allow users to config ure the HT503 through a Web browser such as Microsoft’s IE , AOL’s Netscap e or Mozilla Firef ox inst alled o n Windows or Unix OS.
F IGURE 3: S CREENSHOT OF C ONFIGURATION L OG - IN P AGE The password is case sensitive with maximum lengt h of 25 characters. The factory default p assword for End User and administrator is “123” and “a dmin” respectively. Only an adm inistrator can acce ss the “ADVANCED SETTING” conf iguration page.
End User Pass word This contains the password for end user to access the Web Configuratio n Menu. User can put new password here. This field is case sensitive with maximum of 25 characters Web Port This is the device’s internal HTTP server port. Default is 80.
Range: 0 – 3600, default is 300 Uplink Bandwidth The maximum uplink band width permitted by the device. This function is disabled by default. The total bandwidth can be set as: 128K, 256 K, 512K, 1M, 4M or 10M. For example if 64 is configured, there will be at least 64kbps reserved for VoIP.
A DVANCED C ONFIGURATION AND F XS/FXO P ORTS P ARAMETERS To login to the Advanced Setting and FXS port configur ation pages, administrat or password is required. The default administrator password is “a dmin”. Use r can change the administrator pa ssword here.
sounds. ON is the period of ringing (“On ti me” in ‘ms’) while OFF is the period of silence. In order to set a continuous tone, OFF should be zero.
Authenticate ID ID used for authentic ation, usually same as SIP user ID, but could be different and decided by ITSP. Authentication Password Password for ATA to register to (SIP) serv ers of ITSP. Purposely left blank once save d for security. Maximum length is 25.
dials a number. If set to “Yes”, an INVITE is sent using the dial -num ber collected thus far. Otherwise, no INVITE is sent until the “(Re-)Dial” button is pressed or after about 5 seconds have elapsed.
by preventing the transmission of “silent packets” over the net work. Symmetric RTP Default is “No.” When set to “Yes” the device will change the destination to send RT P packets to the source IP address and port of the inbound RT P packet last received by the device.
Authenticate Password SIP service subscriber’s account password. Name SIP service subscriber’s name for Caller ID display. Use DNS SRV Default is “No.” If set to “Yes” the clie nt will use DNS SRV to look up the server. User ID is Phone Number If the HT503 has an assigned PSTN telephone number, this field should b e set to “Yes”.
Dial Plan Prefix Sets the prefix added to each dialed n umb er. Use # as Dial Key T his allo ws users to configure the # key as the “Send” (or “Dial”) key. If set to “Yes”, “#” will send the number. In this case, this key is essentially equivalent to the “Dial” key.
by preventing the transmission of “silent packets” over the net work. Symmetric RTP Default is “No.” When set to “Yes” the device will change the destination to send RT P packets to the source IP address and port of the inbound RT P packet last received by the device.
larger than the delay require d to complete th e PST N caller ID delivery. DTMF Dial Pause (ms) Dial pause is the time between 2 digits for the same scenario as explai ned above. First Digit Timeout (sec) Used for PSTN to VoIP calls. PST N users need to enter the FIRST digit within the first digit timeout period.
S AVING THE C ONFIGURATION C HANGES Once a change is made, users shoul d click on the “Update” button in the Config uration p age. The HT503 will display a confirmation screen to confirm that the changes have been saved. Click ‘Re boot’ to save all changes.
C ONFIGURATION THROUGH A C ENTR AL S ERVER The Grandstream HT503 can be autom a tically configured from a ce ntral provisio ning system. When the HT503 boots up, it will send TF TP or HTTP req uest to.
S OFTWARE U PGRADE Software upgrade can be done via either TFTP or HT TP. The corresponding conf iguration settings are in the ADVANCED SETTINGS configuration page. F IRMWARE U PGRADE T HROUGH TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware Up grad e and Provi sioning upgrade via” field needs to be set to TFTP or HTTP, respectively.
C ONFIGURATION F ILE D OWNLOAD Grandstream SIP Device can b e configured via Web In terface as well as via Configuratio n File through TFTP or HTTP. “Config Server Path ” is the TFTP or HTTP server path for config uration file. It needs to be set to a valid URL, either in FQDN or IP addre ss format.
R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring the Factory Default Setting will DE LE TE all configuration information of the phone. Please BACKUP or PRINT out all the setti ngs befo re you approach to following steps.
An important point after buying a device Grandstream Networks HT503 FXS/FXO (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks HT503 FXS/FXO yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks HT503 FXS/FXO - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks HT503 FXS/FXO you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks HT503 FXS/FXO will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks HT503 FXS/FXO, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks HT503 FXS/FXO.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks HT503 FXS/FXO. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks HT503 FXS/FXO along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center