Instruction/ maintenance manual of the product HandyTone-496 Grandstream Networks
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User Manual HandyTone-496 Analog Telephone Adaptor For SW Release Version 1.0.3.18 Grandstream Networks, Inc . www.grandstream.com.
HandyTone-496 User Manual Grandstream Net works, Inc. Table of Contents 1 WELCOME ..................................................................................................................... 4 2 INSTALLATION ..................................
HandyTone-496 User Manual Grandstream Net works, Inc. 8 RESTORE FACTORY DEFAULT SETTING .......................................................... 35 9 GLOSSARY OF TERMS .................................................................................
HandyTone-496 User Manual Grandstream Net works, Inc. 1 Welcome Congratulations on becoming an owner of HandyTone -496. You made an excellent choice and w e hope you enjoy all of its capabilities.
HandyTone-496 User Manual Grandstream Net works, Inc. 2 Installation HandyTone-496 Analog Telephone Adaptor is an all-in- one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-496 VoIP functionalities are av ailable via regular analog telephones.
HandyTone-496 User Manual Grandstream Net works, Inc. HandyTone-496 has two FXS ports. The PHONE1 por t next to the LAN is FXS port 1 and the PHONE2 on the side of the HandyTone-496 is FXS port 2. Each FXS port can have a separate SIP account. This is a key feature of HandyTone- 496.
HandyTone-496 User Manual Grandstream Net works, Inc. 3 What is Included in the Package The HandyTone-496 package contains: 1) One HandyTone-496 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-496 is compliant with various safety standards including FCC/CE and C-tick.
HandyTone-496 User Manual Grandstream Net works, Inc. 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.
HandyTone-496 User Manual Grandstream Networks, Inc . 9 4.2 Hardware Specification The table below lists the hardwa re specification of HandyTone-496. Model HandyTone-496 LAN interface 1xRJ45 10Base-T.
HandyTone-496 User Manual Grandstream Networks, Inc . 10 5 Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-496 stores a voice prompt menu (Interactiv e Voice Response or IVR) for quick browsing and simple configuration. Currently, the voice pr ompt menu and the LED button are designed for FXS port 1 only.
HandyTone-496 User Manual Grandstream Networks, Inc . 11 • Once the button is pressed, it enters the voice pr ompt main menu. If the button is pressed again, while it is already in the voice prompt .
HandyTone-496 User Manual Grandstream Networks, Inc . 12 To make a direct IP call, first pick up the anal og phone or turn on the sp eakerphone on the analog phone, then access the voice menu prom pt by dial “***” or press the button on the HandyTone-496, and dials “47” to access the direct IP call menu.
HandyTone-496 User Manual Grandstream Networks, Inc . 13 A can hold on to the phone and wait for one of the three following behaviors: • A quick confirmation tone (temporarily using the call waitin g indica tion tone) followed by a dial tone. This indicates th e transfer is successful (trans feree has received a 200 OK from transfer target).
HandyTone-496 User Manual Grandstream Networks, Inc . 14 5.3 Call Features Following table shows the call features of HandyTone-496. Key Call Features *23 3-way conference *87 Blind Transfer *30 Block.
HandyTone-496 User Manual Grandstream Networks, Inc . 15 provider does not support T.38, pass-through mode may be used. To send or receive faxes in fax pass through mode, user is recommended to select a ll the Preferred Codecs to be PCMU/PCMA. 5.5 LED Light Pattern Indication Following tables show the LED light pattern indication.
HandyTone-496 User Manual Grandstream Networks, Inc . 16 6 Configuration Guide 6.1 Configuring HandyTone-496 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-496 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.
HandyTone-496 User Manual Grandstream Networks, Inc . 17 option by accessing the configuration via LAN por t. With the WAN side HTTP access enabled, then get the WAN IP address of the HandyT one-496 through section 5.
HandyTone-496 User Manual Grandstream Networks, Inc . 18 STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 End User Password: (purposely not displayed fo r security protection) IP Address: .
HandyTone-496 User Manual Grandstream Networks, Inc . 19 WAN port 0 LAN IP LAN port 0 Protocol UDP On ly WAN port 0 LAN IP LAN port 0 Protocol UDP On ly WAN port 0 LAN IP LAN port 0 Protocol UDP On ly.
HandyTone-496 User Manual Grandstream Networks, Inc . 20 DHCP IP Lease Time: Value is set in units of hours. Defau lt value is 120hr (5 Days.) The time IP address are assigned to the LAN clients DMZ IP: Forward all WAN IP traffic to a specific IP address if no matching port is used by HandyTone-496 itself or in the defined port forwarding.
HandyTone-496 User Manual Grandstream Networks, Inc . 21 System Up Time This field indicates how long the devi ce has been up since the last reboot. Registered This field indicates whether the device is registered to the SIP server. PPPoE Link Up This field shows whether the PPPo E connection is enabled or not.
HandyTone-496 User Manual Grandstream Networks, Inc . 22 Layer 3 QoS: 48 (Diff-Serv or Precedence value) Layer 2 QoS: 802.1Q/ VLAN Tag 0 802. 1p priority val ue 0 (0-7 ) STUN server is : s tun.
HandyTone-496 User Manual Grandstream Networks, Inc . 23 Two FXS SIP accounts each has its own configuration page. Their configurations are identical. The following is a screen shot of FXS Port 1 Account settings. Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SETTINGS FXS PORT1 FXS PORT2 SIP Server: s i p.
HandyTone-496 User Manual Grandstream Networks, Inc . 24 choice 2: c ur r ent s etting i s " P C M A " choice 3: c ur r ent s etting i s " G723" choice 4: c ur r ent s etting i s &.
HandyTone-496 User Manual Grandstream Networks, Inc . 25 No Key Entry timeout Default is 4 seconds. NAT Traversal This parameter defines whether the HandyTone ATA NAT tr aversal mechanism will be activ ated or not.
HandyTone-496 User Manual Grandstream Networks, Inc . 26 Caller ID Scheme • Bellcore (North America) • CID-Canada • DTMF-Brazil • DTMF (Denmark) • ETSI-DTMF (Finland, Sweden) • ETSI-FSK (France, Germany, Norway, Taiwan, UK-CCA) Onhook Voltage Select the onhook voltage to su it different area or PBX.
HandyTone-496 User Manual Grandstream Networks, Inc . 27 Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR.
HandyTone-496 User Manual Grandstream Networks, Inc . 28 Authenticate ID SIP service subscriber’s Authenticate ID. Can be identical to or different from SIP User ID. Authenticate Password SIP service subscrib er’s account password Name SIP service subscriber’s name which will be used for Caller ID display Use DNS SRV: Default is No.
HandyTone-496 User Manual Grandstream Networks, Inc . 29 Enable Call Features Default is No. If set to Yes, Call Fo rwarding & Do-Not-Disturb are supported locally Offhook Auto-Dial This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook.
HandyTone-496 User Manual Grandstream Networks, Inc . 30 Voice Frames per TX This field contains the number of voice frames to be transmitted in a sing le packet. When setting this value, the user should be aware of the requested packet time (used in SDP m essage) as a result of configuring this parameter.
HandyTone-496 User Manual Grandstream Networks, Inc . 31 Grandstream Device Configuration STATUS BASIC SE TTINGS ADVANCED SE TTINGS FXS PORT1 FXS PORT2 Your configuration changes have been saved. They will take effect on next reboot. All Rights Reserved Gran dstream Networks, Inc.
HandyTone-496 User Manual Grandstream Networks, Inc . 32 The configuration files can be downloaded via TFTP or HTTP from the central server. A service provider or an enterprise w ith large deployment of HandyTon e ATA can easily m anage the configuration and service provisi oning of individual devices remote ly from a central server.
HandyTone-496 User Manual Grandstream Networks, Inc . 33 7 Software Upgrade Software upgrade can be done via either TFTP or HTTP. The corresponding conf iguration settings are in the ADVANCED SETTINGS configuration page.
HandyTone-496 User Manual Grandstream Networks, Inc . 34 7.2 Configuration File Download Grandstream SIP Device can be c onfigured via Web Interface as we ll as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP serv er path for configuration file.
HandyTone-496 User Manual Grandstream Networks, Inc . 35 8 Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELETE all configuratio n information of the device. Please backup or print out all the settings before you approach to fo llowing steps.
HandyTone-496 User Manual Grandstream Networks, Inc . 36 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance.
HandyTone-496 User Manual Grandstream Networks, Inc . 37 divided into 24 time slots of 10 ms, and twelve full-duplex acce sses per carrier, for a total of 120 possible combinations.
HandyTone-496 User Manual Grandstream Networks, Inc . 38 FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to th e FXO extension (usually an analog phone). An FXS device will allow any FXO device to op erate as if it were c onnected to the phone company.
HandyTone-496 User Manual Grandstream Networks, Inc . 39 format and compression/translation of the signa l into Internet protocol (IP) packets for transmission over the Internet or other packet-swi tched networks; the proce ss is revers ed at the receiving end.
HandyTone-496 User Manual Grandstream Networks, Inc . 40 i.e. the phone service we use for every ordi nary phone call, or called POT (Plain Old Telephone), or circuit switched network.
HandyTone-496 User Manual Grandstream Networks, Inc . 41 another. UDP does not provide the relia bility and ordering guarantees that TCP does; datagrams may arrive out of order or go m issing without notice. However, as a result, UDP is faster and more eff icient for many lightweight or time-sensitiv e purposes.
An important point after buying a device Grandstream Networks HandyTone-496 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks HandyTone-496 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks HandyTone-496 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks HandyTone-496 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks HandyTone-496 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks HandyTone-496, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks HandyTone-496.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks HandyTone-496. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks HandyTone-496 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center