Instruction/ maintenance manual of the product GXP1400 Grandstream Networks
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Grandstr eam Netw orks, Inc. GXP140 0/1405 User Man ual Page 1 of 1 Firm ware ver sion 1 .0.1.83 L ast U pdated: 0 8 /20 1 1 Grands tream Ne twork s, Inc.
Grandstr eam Netw orks, Inc. GXP140 0/1405 User Man ual Page 1 of 36 Firm ware ver sion 1 .0.1.83 L ast U pdated: 0 8 /20 1 1 T A BLE OF CONTENTS GXP1400 /1405 USE R MANUAL WELCO ME .....................................................................
Grandstr eam Netw orks, Inc. GX P1400/140 5 User Manual Page 2 of 36 Firm war e vers ion: 1.0 .1. 83 La st Updated: 0 8 / 201 1 Table 14: Device Co nfigur ation – Set tings/ B asic Setti ngs ..........................................................
Grandstr eam Netw orks, Inc. GX P1400/140 5 User Manual Page 3 of 36 Firm war e vers ion: 1.0 .1. 83 La st Updated: 0 8 / 201 1 Welcom e GXP 1400/1405 is a next gener ation sm all - to - m edium busin.
Grandstr eam Netw orks, Inc. GX P1400/140 5 User Manual Page 4 of 36 Firm war e vers ion: 1.0 .1. 83 La st Updated: 0 8 / 201 1 Insta llation E QUIPMENT P ACKAG IN G Table 1: Equi pment Packaging GXP .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 5 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Product Over vi ew Table 3 : G XP 1400/14 05 Featu re Guide Features GXP 1.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 6 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Universal Sw itching Input : 100 - 240V AC 50 - 60 H z Power A daptor Output: +5VDC , 8 0 0mA, 4. 0 W , UL cert ified Dimension 186mm (W) x 210 m m (L) x 81 mm (D) Weight Unit weight: 0.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 7 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 language s upport) Voice ma il indic ator , do wnloadable c ustom ring - t.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 8 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Using the G XP 1400/1405 G ETT ING F AMILIAR WITH THE LCD GXP 1400/1405 has a d ynam ic and custom izable sc reen. The screen displa ys different ly depend ing on whether the phone is idle o r in use (ac tive screen) .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 9 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 DND Icon: OFF - “ Do Not Distur b ” disab led O N - “Do Not Disturb” en abled Calls Fo rwarded Icon : INDI CAT ES calls are f orwarded .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 10 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Dual Lines with SIP A ccount GXP 1400/1405 can suppor t up to two lines “ vir tu ally” m apped to a SI P accoun t . In off - hook state, se lect an idle li ne and the dial tone will be heard.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 11 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 • Dial the num ber to Page/Int ercom • P ress “ SEND ” button to .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 12 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 A NSWERING P HONE C ALLS Re ceiving Calls 1. Incoming s ingle call: P hone r ings with sel ected ring - tone. The corr esponding LI NE flashes in red.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 13 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 2. A ttended Tran sfer: Press “LINEx” butt on to m a ke a call an d autom atically place t he ACTIVE LINE on HOLD.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 14 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 If the user s decide not to confer ence after es tablishing the s econd call , press EndCall softk ey instead of ConfCal l softk ey/CONF butto n.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 15 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Key Call Fe atures *30 Block C aller ID (f or all sub sequent cal ls) Offhook and dial “* 30”. *31 Send Ca ller ID (f or all subs equent ca lls) Offhook and dial “* 31”.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 16 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Configur ation Guide The GXP 1400/1405 c an be configured i n two wa ys. First ly, using th e Key Pad C onfigur ation Menu on the pho ne; secondly, thr ough em bedded web - configuration menu.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 17 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Dutch wh ich are bu ilt in the phone. User s could s elect Autom atic f or local langu age base d on IP loc ation if availa ble.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 18 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Call H istory Status Phone Book LDAP Directory Instant Message Direct IP .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 19 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 C ONFIGURATION VI A W EB B ROWSER The GXP 1400/1 405 em bedded W eb server respond s to HT TP/HTT PS GET/P OST reques ts.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 20 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Table 13 : Device Configura tion - Sta tus M AC A ddress The devic e ID, in HEX ADECI MAL form at . IP Address This f ield shows I P address of GXP 1400/ 1405 .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 21 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 802.1x M ode This optio n allo ws the user to enable/ disable 80 2.1x m ode on the ph one. T he default value is dis ab le d.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 22 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 HE ADSET Ke y Mod e Default Mod e: - Toggle to Headset when us ing Speak .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 23 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 XML Config File Passw ord The pass word used for en crypting the X ML configur ation file us ing OpenSS L. This is requir ed for the ph one to decrypt the encrypted XML conf iguration f ile.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 24 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Connection R equest Passw ord Enter the c onnection reque st passwor d. A uthentication Method Select th e authentic ation m ethod am ong “No auth enticatio n ”, “ Basic ” or Diges t.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 25 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Syslog L evel Select the AT A to r eport th e log le ve l. Def aul t is NO NE . The level is one of D EBU G, INFO, W ARNING or ERRO R.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 26 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Call Progr ess Tones Using thes e sett ings, use rs can conf igure r ing or t one frequenc ies bas ed on param eters fr om local telec om.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 27 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Display La nguage Allows user to choos e pr eferred disp lay la nguage in web UI and key pad U I .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 28 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 DNS Mode The def ault is set to A Rec ord. If user s wish to locate the ser ver b y DNS SRV, users may selec t SRV or NATPTR /SRV.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 29 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Support S IP Instance ID Selects whether or not SIP Instance I D is suppor ted. NAT Trav ersal This par ameter ac tivates the NAT traversal m echanism .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 30 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Dial Plan Dial P lan Ru les: 1. Accepted D igits: 1,2,3 ,4,5,6,7,8,9,0 , *, #, A,a, B,b,C,c,D ,d 2. Gram mar: x - any digit fr om 0 - 9; a) xx+ - at least 2 digit num bers b) xx.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 31 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Session Expi ration The SIP Session Tim er extension enables SIP ses sions to be period icall y “refr eshed” via a SIP re quest (U PDATE, or re - INVIT E.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 32 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 A llow A uto A nswer by Call - Info If the Ca ll - Info he ader c ont ains answer - af ter=0, th e call be answered autom aticall y (so calle d paging m ode).
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 33 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 No Key Entry Timeout Default is 4 seconds . Use # as D i al Key This par am eter allo ws us ers to co nfigure the “ #” k e y as the “Send” (or “Dial”) key.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 34 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Softw are Upgrade & Customiz ation Software ( or firm ware) upgrades are com pleted via e ither T FTP or HTT P. The corr esponding co nfiguratio n settings are in the ADVANC ED SETT INGS conf iguration pag e .
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 35 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 INSTRUC TIONS FOR L O C AL TFTP UPGRADE : 1. Unzip the f ile and p ut all of them under t he root dir ector y of the TF TP server.
Grandstr eam Netw orks, Inc. GX P1400/1 405 User Manual Page 36 of 36 Firm war e vers ion: 1.0 .1. 83 Last U pdated: 08 /201 1 Restore Factory Default Setting WARNING: Rest oring th e Factory D efault Setting will delete a ll conf iguratio n informati on of the p hone.
An important point after buying a device Grandstream Networks GXP1400 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks GXP1400 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks GXP1400 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks GXP1400 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks GXP1400 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks GXP1400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks GXP1400.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks GXP1400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks GXP1400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center