Instruction/ maintenance manual of the product GXP11O5 Grandstream Networks
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Grandstream Networks, Inc. GXP1 100/1 105 Small Business IP Phone.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 1 of 34 Firmware version 1.0.1.110 Last Updated: 01/2012 TABLE OF CONTENTS GXP1100/1105 USER MANUAL WELCOME ......................................................................................
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 2 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 GUI INTERFACE EXAMPLES GXP1100/1105 USER MANUAL http://www.grandstream.co m/products/gxp_se ries/general/documents/gxp11 0x_gui.zip 1. Screenshot of Configuration Login Page 2.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 3 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Welcome GXP1100/1105 is a next generation small busine ss IP phone that features up to 2 calls with 1 SIP account, 4 programmable keys, si ngle network por t, integrated PoE (GXP1105 only).
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 4 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP1100/1105 Main Cas.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 5 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Product Overview Table 3: GXP1100/1105 Feature Gui de Features GXP1100/1105 LCD Displ.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 6 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Package weight: 1.0KG Temperature 32 -104 ° F/ 0 - 40 ° C Humidity 10% - 90% (non-c.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 7 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Advanced Server Featur es Message waiting indication, support DNS SRV Loo k up and SI.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 8 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Using the GXP1100/1105 G ETTING F AMILIAR WITH THE K EYPAD Table 7: GXP1100/1105 Key .
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 9 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 During the call, users can pre ss the FLASH key to hold the curren t call and make/answer an other call. If they are 2 calls established, users can swit ch the two lines by pressing the FLASH key.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 10 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Enter “47” for Direct IP Call. After hearing “Direct IP Calling”, the di al tone will be heard again Enter the target IP address.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 11 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 NOTE: If users hang up the current call while there is call hol d on the other line, there will be an audible ring tone indicating a call is on hold.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 12 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 1. Initiate a Conference Cal l : Establish two active calls with two parties Press the Multi Purpose Key which is confi gured as “3 -way Conference” in the web GUI 3-way conference will be established 2.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 13 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 3. Users could select one of the ways above (MPK option or F LASH key) to establish conference call. When using “Enable FLASH key as CO NF”, FLASH key will not be available to switch lines multiple times.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 14 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 - The call will hang up automa tically *91 Cancel Busy Call Forward - Pick up the handset - Dial “*91”.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 15 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Configuration Guide The GXP1100/1105 can be config ured in two ways: - IVR MENU from.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 16 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 86 “Voice Mail” Announces number of voice mails. 99 “RESET” Enter MAC address to restor e factory default setting. (See Restore Factory Default Se tting section) Press “ 9 ” to reboot the device.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 17 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Advanced Settings: To set advanced netwo rk settings, codec settings, language settings and etc. Account: To configure the SIP account.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 18 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 IP Address The GXP110x operates in three modes: 1. DHCP mode : The GXP110x acqui res IP address from the first DHCP server it discovers on the LAN.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 19 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Admin Password Administrator password. Only the adminis trator can acce ss the “Advanced Settings” and “Account Settings” page.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 20 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Upgrade Via This field allows the user to choose the firmware upgrade/config serve r path method: TFTP, HTTP or HTTPS.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 21 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Automatic Upgrade Default is “No”.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 22 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Syslog Level Select the syslog level for GXP110x to report.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 23 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Call Progress Tones Using these settings, users can co nfigur e ring or tone frequencies based on parameters from local telecom. By default, they are set to North American standard.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 24 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Display Language Allows user to choose preferred di splay language in web UI and key.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 25 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Secondary SIP Serv er This field contains the URL or the IP address of a second SIP server.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 26 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Register Expiration This parameter allows user to spe cif y the time frequency (in minutes) that GXP1100/1105 refreshes its registrati on with the specified registra r.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 27 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 SUBSCRIBE for Registration Default is “No”. When set to “Yes” a SUBSCRIBE for Regist ration will be sent periodically. Proxy-Require SIP Extensio n to notify SIP serve r that the unit is behind the NAT/Firewall.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 28 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7, 8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numbers b) xx.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 29 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Session Expiration The SIP Sessi on Timer extension enabl es SIP sessions to be p eriodically “refreshed” via a SIP request (UPDATE, or re-I NVITE.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 30 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Check SIP User ID for Incoming INVITE Check the SIP User ID in Request URI. If they don’t match, the call will be reje cted. Preferred Vocoder GXP1100/1105 supports up to 7 different Vo co der types including G.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 31 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 G723 Rate Encoding rate for G723 codec. By default, 6.3kbps rat e is set. G726-32 Packing Mode Select “ITU” or “IETF” for G726-32 packing mode.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 32 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Software Upgrade & Customization Software (or firmware) upgrades are completed via ei ther TFTP or HTTP. The correspond ing configuration settings are in the ADVANCED SETTINGS configuration pag e .
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 33 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Instructions for Local TFTP Upgrade 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. The PC running the TFTP server and the GXP 1100/1105 should be in the sam e LAN segment.
Grandstream Networks, Inc. GXP1100/1105 User Manual Page 34 of 34 Firmware version: 1.0.1.110 Last Updated: 01/2012 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup or print all the settings before you restorin g fact ory default settings.
An important point after buying a device Grandstream Networks GXP11O5 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks GXP11O5 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks GXP11O5 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks GXP11O5 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks GXP11O5 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks GXP11O5, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks GXP11O5.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks GXP11O5. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks GXP11O5 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center