Instruction/ maintenance manual of the product DP710 Grandstream Networks
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Grandstream Networks, Inc. DP715/DP710 DECT Cordless IP Phone.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 2 of 52 DP715/DP710 USER MANUAL Index GNU GPL INFORMATION .......................................................................... 5 CHANGE LOG ...................................................
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 3 of 52 REBOOTING THE DP715 BASE STATION FROM REMOTE ................................................................ . 47 CONFIGURING THE DP715 BASE STATION T HROUGH A CENTRAL SERVE R ............
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 4 of 52 T ABLE OF F IGURES DP715/DP710 U SER M ANUAL Figure 1: CONNECTING T HE DP715 BASE STATION ................................ .................................. 9 Figure 2: CONNECTING T HE DP710 CHARGER UNIT .
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 5 of 52 GNU GPL INFORMATION The DP715/710 firmware cont ains third-party software license d under the GNU General Publi c License (GPL). Grandstream uses software under the specific term s of the GPL.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 6 of 52 CHANGE LOG This section documents significant changes from prev ious versions of DP71x user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 7 of 52 WELCOME Thank you for purchasing Grandstream’s DP715/710 DECT Cordless IP Phone . The DP 715/710 is the next generation of powerful, affordable, high quality and simple to configure DECT Cordless IP Phone for small business and residential users.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 8 of 52 Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 9 of 52 CONNECT YOUR DP715/710 EQUIPMENT P ACKA GING T able 1: EQUIPMENT P ACKAGING DP715 DP710 1 Base unit 1 Handset including 2 recharge able batteries (AAA, 1.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 10 of 52 Table 2 : DEFINITIONS OF THE DP715 CONNECTORS DC 6V Power adapter connection. NETWORK PORT (RJ -45) 10/100Mbps RJ -45 port to connect t o the network. RESET Factory Reset button: P ress for 7 seconds to reset f actory default settings.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 11 of 52 CONNEC TING THE DP710 CHARGER UNIT To setup the DP710, follow the step s below: Plug the 7V DC power adapter into an electrical outlet to start using the charger unit.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 12 of 52 PRODUCT OVERVIEW The DP715/710 is the next generation of power ful, affordable, high quality and simple to co nfigure DECT Cordless IP Phone for small business and residential users.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 13 of 52 Phonebook (Per Handset) 200 numbers (up to 24 digits) with an associated name (up to 16 characters); 10 outgoing call entries; 30 incomin.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 14 of 52 USING THE DP715/710 HANDS ET GETTING F AMILIAR WIT H THE HANDSET The DP715/710 Handset has a dynamic screen. The screen displays differently depending on whether the handset is idle or in use (active screen).
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 15 of 52 - Power Key : T urn on / Of f the handset - On -hook: T erminate call s. - Redial List : Display your 10 last Outgoing calls - Up Navigation key - Increase the volume during the call. - Recall-Key/hook-flash key used to pla ce call on hold toggle bet we en calls.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 16 of 52 HANDSET DISPLA Y STR UCTURE (LCD ) Figure 5: H ANDSET DISPLA Y S TRUCTURE BA TTER Y DISPLA Y • The batteries are fully char ged. • The batteries are 75% cha rged. • The batteries are half charged (50%).
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 17 of 52 Keypad Locked: ON when t he keypad is locked. Range Icon : Solid when it’s within the base u nit coverage range. Flashing when it’s out of the ba se unit coverage range (Th e handset will display “Searching”).
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 18 of 52 HANDSET MENU O VER VIEW Display Definition Phonebook Displays the contact entries Handset Ring Tone Internal : Allows you to specify the ring tone for internal calls. External : Allows you to specify the ring tone for external calls.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 19 of 52 Set Time Format 12Hour : Time will be displayed in 12 Hours format i.e. 3:00pm 24Hour : Time will be displayed in 24 H ours format i.e. 15:53 Tools Appointement: Allows you t o set up reminders.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 20 of 52 Deleting a Call 1. Press to access the calls list. 2. Use or to search fo r the number you need. 3. Press Option Softkey. 4. Press or repeatedly, select De lete . 5. Press to confirm. 6. The call is deleted and the next call appears on the display.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 21 of 52 5. Once the number you require appears in the display and is hig hlighted, press Option . 6. Press or repeatedly and select Edit Entr y . 7. Press to confirm. 8. Press to delete each letter individually and use the alphanumeric keys to enter the cor rect name.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 22 of 52 SELECTING THE MENU LANGU AGE The Handset has a number of m enu languages, see software overv iew features. Proceed as follows to set the lang uage: 1. Press . 2. Scroll with and to Handset a nd press to confirm.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 23 of 52 SETTING THE RINGER V OL UME ON THE HANDSET You can adjust the ringer volume f or an incoming call (internal or ex ternal) to one of 6 levels (level 1 t o 5 and Off ). If you select Off , the icon appears in the display.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 24 of 52 SETTING THE KEY LOCK You can lock the keypad again st unintentional entries. I t is, however, still possible to pick up incomi ng calls even with the keypad locked. Enable the Keypad Lock : 1.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 25 of 52 EDIT HANDSET NAME The procedure for changing the name of your handset sho wn in the display in standby mode i s as follows: 1. Press . 2. Press or repeatedly, select Handset . 3. Press to confirm.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 26 of 52 APPOINTMENT S You can set five appointments or r eminders to which you can assig n a name and an alarm by date and time. 1. Press . 2. Press or repeatedly, select Tool s . 3. The Appointment menu item is already highlighted.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 27 of 52 BASIC OPERATIONS UNDERST ANDING DP715/710 VOICE PR OMPT DP715 Base Station has a built-in v oice prompt menu for simple d evice configuration. The IVR menu work with any Handset registered to the base.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 28 of 52 “Device not registered” This prompt will be played immediately after off hook If the device is not register and the option “Outgoing Call without Registration” is in NO Five Success Tips when using the Voice Prompt 1.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 29 of 52 COMPLETING CALL S There are three ways to complet e a call: A. Dial 1. Press . 3. Dial the number you want once y ou hear the dial tone.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 30 of 52 Note: - You can switch off the ringer t emporarily by pressing Silent Soft key. - When you receive a call the Han dset will automatically sync up t he date and time from t he base station.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 31 of 52 Examples of Direct IP Calls: a) If the target IP address is 192.16 8.0.160, the dialing convention i s *47 or Voice Prompt with option 47, then 192*168*0 *160. followed by pressing the “#” key if it is configured as a send key or wait 4 seconds.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 32 of 52 Attended Transfer This function is applicable us ing the Handset for VoIP calls only . Assume that parties A and B are in conversation. Party A want s to Attend Transfer B to C : 1. A presses RECALL on t he Handset for dial tone.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 33 of 52 CALL FEATURES The DP715/710 supports all the traditional and advanced telepho ny features.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 34 of 52 DP715 BASE STATION - CONFIGURATION GUIDE CONFIGURING THE BASE STATION THROUGH VOICE PROMPTS DHCP M ODE Select voice menu option 01 to enabl e DP715 to use DHCP.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 35 of 52 Please refer to the GUI pages u sing the following link: http://www.grandstream.com/ products/dp_series/dp7 1x/documents/dp715_gui. zip . Note : If you cannot log into the configuration page by using the default password, ple ase ch eck with the VoIP service provider.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 36 of 52 Table 11 : BASI C SETTINGS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 37 of 52 Reset Type • Full Reset : This will make a full reset • ISP Data : This will reset only the basic settings, like IP mode, PPPoE and Web port • VOIP Data : This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and others.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 38 of 52 Handset Status Displays relevant information regarding the Handset status. Handset Hook SIP Registration DND Forward Busy Forward Delayed Forward Handset 1 On Hook Registered Yes 613 • Handset 1 is registered with SIP Server.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 39 of 52 Via TFTP Server This is the IP address of the configured TFTP server. If selected and it is non-zero or not blank, the DP715 retrieves the new configuration file or new code image from the specified TFTP server at boot time.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 40 of 52 SSL Private Key The user specifies SSL private key used for SIP over TLS in X.509 format.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 41 of 52 Syslog Level Select the DP715 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 42 of 52 If the NAT Traversal field i s set to “Yes” with no specified STUN server , the DP715 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the “hole” on the NAT open.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 43 of 52 Allow Incoming SIP Messages from SIP Proxy Only Default is No. Check the incoming SIP messages. If they don’t come from the SIP proxy, they will be rejected. If this option is enabled, the device will not be able to make direct IP calls.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 44 of 52 a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers c) ^ - exclude d) [3 -5] - any digit of 3, 4, or 5 e) [147] - any digit o.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 45 of 52 Session Expiration is the time (in seconds) at which the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 46 of 52 Table 15 : HANDSETS SETTINGS Page All Handsets This button will allow you to ring all the Handsets registered with the DP715 Base Station.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 47 of 52 REBOO TING THE DP715 BA SE ST A TION FR OM REMO TE Press the “Reboot” button at the bottom of the configuration menu to re boot the DP715 Base Station remotely. The web browser will then display a message wind ow to confirm that reboot is underway.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 48 of 52 SOFTWARE UPGRADE Software upgrade can be done via either T FTP or HTTP or HTTPS. The corresponding configuration settings are in the ADVAN CED SETTINGS configuration pag e.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 49 of 52 INSTR UCTIONS FOR UPLO AD FROM L OCAL DIRECT OR Y 1. Download the firmware file from Gr andstream web site 2.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 50 of 52 In addition, when the field “Check New Firmware only wh en F/W pre/suffix changes” is set to “Yes”, the device will only issue firmware upgrade r equest if there are changes in the firmware Prefix or Postfix.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 51 of 52 RESTORE FACTORY DEFAULT S ETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps.
Firmware version 1.0.0.8 DP715/DP710 User Manual Page 52 of 52 VOIP Data : This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and others. Note: 1. Factory Reset will be disa bled if the “Lock keypad upd ate” is set to “Yes”.
An important point after buying a device Grandstream Networks DP710 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Grandstream Networks DP710 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Grandstream Networks DP710 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Grandstream Networks DP710 you will learn all the available features of the product, as well as information on its operation. The information that you get Grandstream Networks DP710 will certainly help you make a decision on the purchase.
If you already are a holder of Grandstream Networks DP710, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Grandstream Networks DP710.
However, one of the most important roles played by the user manual is to help in solving problems with Grandstream Networks DP710. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Grandstream Networks DP710 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center