Instruction/ maintenance manual of the product ERH-200 (5K02-24) 8e6 Technologies
Go to page of 74
GUIDE Enterpr ise Repor ter ® QUICK ST ART Model: ER ER3-100 (5K02-55), ER3-200 (5K02-56), ERS-100 (5K02-51), ERS-200 (5K02-52), ERH-100 (5K02-61), ERH-200 (5K02-24) Release: 5.
ii 8 e 6 e nterprise r eporter Q uick s t art G uide 8 e 6 e nterprise r eporter Q uick s t art G uide © 2009 8e6 T echnologies. All rights reserved. This document may not, in whole or in part, be co.
8 e 6 e nterprise r eporter Q uick s t art G uide iii C ontents eR e nteRpRise R epoRteR i ntRoduCtion ...................................................... 1 About this Document .......................................................................
iv 8 e 6 e nterprise r eporter Q uick s t art G uide “h” s eRveR s peCifiCa tions ...................................................................... 51 Physical Specications ..................................................................
8 e 6 e nterprise r eporter Q uick s t art G uide 1 eR e nteRpRise R epoRteR i ntRoduCtion Thank you for choosing to evaluate the 8e6 T echnologies ER Enterprise Reporter .
2 8 e 6 e nterprise r eporter Q uick s t art G uide About this Document This document is divided into the following sections: Introduction - This section is comprised of an overview of the ER product .
8 e 6 e nterprise r eporter Q uick s t art G uide 3 s eR viCe i nfoRma tion The user should not attempt any maintenance or service on the unit beyond the proce- dures outlined in this document.
4 8 e 6 e nterprise r eporter Q uick s t art G uide p ReliminaR y s etup p RoCeduRes Unpack the Unit from the Carton Inspect the packaging container for evidence of mishandling during transit. If the packag- ing container is damaged, photograph it for reference.
8 e 6 e nterprise r eporter Q uick s t art G uide 5 Select a Site for the Server The server operates reliably within normal ofce environmental limits.
6 8 e 6 e nterprise r eporter Q uick s t art G uide Install the “H” Server Bezel Before rack mounting an “H” server , the bezel should be installed on the front end of the chassis. This portion of the installation process requires you to unpack the unit and bezel.
8 e 6 e nterprise r eporter Q uick s t art G uide 7 A. Remove the plastic wrapping from the left and right U-shaped chassis rail handles. B. On one side of the chassis (left or right), un- screw the inner rail from the chassis.
8 8 e 6 e nterprise r eporter Q uick s t art G uide F . Return the loosened inner rail to its upright po- sition and insert the bezel pin into the bottom hole of the U-shaped handle. G. Slide the inner rail forward beneath the clips to lock it in place.
8 e 6 e nterprise r eporter Q uick s t art G uide 9 Rack Mount the Server Rack Setup Precautions W arning: Before rack mounting the server , the physical environment should be set up to safely ac- commodate the server . Be sure that: The weight of all units in the rack is evenly distributed.
10 8 e 6 e nterprise r eporter Q uick s t art G uide Rack Mount Instructions for non-“H” Servers Rack Setup Suggestions Determine the placement of each component in the rack before you install the rails. Install the heaviest server components on the bottom of the rack rst, and then work up.
8 e 6 e nterprise r eporter Q uick s t art G uide 1 1 Install the Chassis Rails Position the xed chassis rail sections you just removed along the side of the server chassis making sure the ve screw holes line up. Note that these two rails are left/right specic.
12 8 e 6 e nterprise r eporter Q uick s t art G uide Install the Server into the Rack Y ou should now have rails attached to both the chassis and the rack unit. The next step is to install the server chassis into the rack. Do this by lining up the rear of the chassis rails with the front of the rack rails.
8 e 6 e nterprise r eporter Q uick s t art G uide 13 Identify the Sections of the Rack Rails Y ou should have received two rack rail assemblies with the 8e6 server unit.
14 8 e 6 e nterprise r eporter Q uick s t art G uide Rack Mount Instructions for “H” Servers Rack Setup Suggestions Determine the placement of each component in the rack before you install the rails. Install the heaviest server components on the bottom of the rack rst, and then work up.
8 e 6 e nterprise r eporter Q uick s t art G uide 15 Install the Server into the Rack Y ou should now have rails attached to both the chassis and the rack unit. The next step is to install the server chassis into the rack. Do this by lining up the rear of the chassis rails with the front of the rack rails.
16 8 e 6 e nterprise r eporter Q uick s t art G uide Installing the Server into a T elco Rack If you are installing the 8e6 server unit into a T elco type rack, follow the directions given on the previous page for rack installation. The only dif ference in the installation proce- dure will be the positioning of the rack brackets to the rack.
8 e 6 e nterprise r eporter Q uick s t art G uide 17 Check the Power Supply This server is equipped with a universal power supply that handles 100-240 V , 50/60 Hz. A standard power cord interface (IEC 950) facilitates power plugs that are suitable for most European, North American, and Pacic Rim countries.
18 8 e 6 e nterprise r eporter Q uick s t art G uide General Safety Information Server Operation and Maintenance Precautions W arning: Observe the following safety precautions during server operation .
8 e 6 e nterprise r eporter Q uick s t art G uide 19 AC Power Cord and Cable Precautions W arning: The AC power cord for the server must be plugged into a grounded, power outlet. Do not modify or use a supplied AC power cord if it is not the exact type required in the region where the server will be installed and used.
20 8 e 6 e nterprise r eporter Q uick s t art G uide Motherboard Battery Precautions Caution: The battery on the motherboard should not be replaced without following instructions provided by the manufacturer . Only qualied service personnel should replace batteries.
8 e 6 e nterprise r eporter Q uick s t art G uide 21 i nst all the s eR veR Step 1: Setup Procedures This step requires you to link the workstation to the ER. Y ou have the option of using the text-based Quick Start setup procedures described in Step 1A, or the Administrator console setup procedures described in Step 1B.
22 8 e 6 e nterprise r eporter Q uick s t art G uide Step 1A: Quick Start Setup Procedures Storage Device Setup (for Attached Storage Units) If you have a NAS (SCSI Connected Storage Device or “SAN”) that will be used with the ER, you will need to connect it to the ER at this point.
8 e 6 e nterprise r eporter Q uick s t art G uide 23 HyperT erminal Setup Procedures If using a serial console, follow these procedures to create a HyperT erminal session. A. Launch HyperT erminal by going to Start > Programs > Accessories > Communica- tions > HyperT erminal: B.
24 8 e 6 e nterprise r eporter Q uick s t art G uide C. At the Connect using eld, select the COM port assigned to the serial port on the laptop (probably “COM1”), and then click OK to open the Properties dialog box, dis- playing the Port Settings tab: D.
8 e 6 e nterprise r eporter Q uick s t art G uide 25 F . In the HyperT erminal session window , go to File > Properties to open the Properties dialog box, displaying the Connect T o and Settings tabs: G. Click the Settings tab, and at the Emulation menu select “VT100”.
26 8 e 6 e nterprise r eporter Q uick s t art G uide Login screen The login screen displays after powering on the ER unit using a monitor and keyboard, or after creating a HyperT erminal session. NOTE: If the screensaver currently displays on your screen, press the Enter key to display the login screen.
8 e 6 e nterprise r eporter Q uick s t art G uide 27 Quick Start menu: administration menu A. At the Press the number of your selection prompt, press 2 to select the “Quick Start Setup” process.
28 8 e 6 e nterprise r eporter Q uick s t art G uide System Status screen The System Status screen contains the following information: Capturing Interface specied in screen 3 (Congure network in.
8 e 6 e nterprise r eporter Q uick s t art G uide 29 Step 1B: Console Setup Procedures Preliminary Setup Create a “setup workstation” using a Windows-based laptop or desktop machine with a network card and Internet Explorer 6.0 (or later). The setup workstation will be used for accessing the ER server on the network and conguring the unit.
30 8 e 6 e nterprise r eporter Q uick s t art G uide Link the W orkstation to the ER The procedures outlined in this sub-section require the use of the CA T -5E crossover cable. A. Plug one end of the CA T -5E crossover cable into the ER’s LAN 1 port.
8 e 6 e nterprise r eporter Q uick s t art G uide 31 D. Drop down the face plate and press the large button to power on the ER. The boot- up process may take 5 - 10 minutes. When the drive light remains off for 30 seconds, the system is booted up. W ARNING: The ER is an infor mation databas e.
32 8 e 6 e nterprise r eporter Q uick s t art G uide Network Setup When the ER is fully booted, you can congure network settings. For this step, you will need your network administrator to provide you the host name, gateway address, and one unused IP addresses.
8 e 6 e nterprise r eporter Q uick s t art G uide 33 C. Click OK to go to the main screen of the Administrator console: Network Settings A. From the Network menu at the top left of the screen, choose .
34 8 e 6 e nterprise r eporter Q uick s t art G uide B. Enter the Host Name that includes your domain name. For example: er .myserver . com. This must be a valid DNS entry .
8 e 6 e nterprise r eporter Q uick s t art G uide 35 Regional Setting: Time Zone A. From the Network menu, choose Regional Setting to display the Regional Setting screen in which you specify the geogr.
36 8 e 6 e nterprise r eporter Q uick s t art G uide Regional Setting: Language A. If necessary , select a language set from the Language pull-down menu to display that text in the console.
8 e 6 e nterprise r eporter Q uick s t art G uide 37 Physically Connect the ER to the Network Now that your ER network parameters are set, you can physically connect the unit to your network. This step requires a standard CA T -5E cable ( not the CA T -5E crossover cable supplied with the ER).
38 8 e 6 e nterprise r eporter Q uick s t art G uide Step 2: Change User Name and Password, Set Self- Monitoring Now that the ER is physically installed on your network and you have congured its net - work settings, you should be able to access the Administrator console.
8 e 6 e nterprise r eporter Q uick s t art G uide 39 If you can access the main screen of the Administrator console, the ER setup is going as planned and you should proceed to changing your User Name and Password. If you cannot access the main screen, verify the following: The ER is powered on.
40 8 e 6 e nterprise r eporter Q uick s t art G uide Set Self-Monitoring A. From the Server pull-down menu, choose Self-Monitoring to display the Self Moni- toring screen: B. Choose YES to activate monitoring. C. Enter the Master Administrator ’ s E-Mail Address .
8 e 6 e nterprise r eporter Q uick s t art G uide 41 Step 3: R3000 Conguration If you are using 8e6’s R3000 for your W eb-access logging device, this step can be per - formed any time during ER setup, but must be completed in order for the ER to receive logs from the R3000.
42 8 e 6 e nterprise r eporter Q uick s t art G uide Step 4: Client W orkstation Conguration Once your ER is installed, you need to be sure the workstation that will run the client has the followin.
8 e 6 e nterprise r eporter Q uick s t art G uide 43 Step 5: Launch the ER Client A. Launch IE, enter http://x.x.x.x:8080 or https://x.x.x.x:8443 in the address window (in which “x.x.x.x” represents the IP address of the ER server), and then click Go to access the login window of the ER client.
44 8 e 6 e nterprise r eporter Q uick s t art G uide C. In the navigation panel, select Settings , and then choose User Permissions from the menu: D. Click Add User to open the Enter User Permissions dialog box: E. Enter the Username . F . Enter the Password , and Conrm Password .
8 e 6 e nterprise r eporter Q uick s t art G uide 45 C onClusion Congratulations; you have completed the ER quick start procedures. Now that the ER server is set up on your network and the client can be accessed from your workstation, you will need to be sure the Web-access logging device you are using is sending log les to the ER database.
46 8 e 6 e nterprise r eporter Q uick s t art G uide i mpoRt ant i nfoRma tion about using the eR in the e v alua tion m ode When evaluating the ER and using this product in the evaluation mode, the E.
8 e 6 e nterprise r eporter Q uick s t art G uide 47 ER Client, ER Server Statistics Window In the ER Server Statistics window , the note “*Evaluation Mode Enabled” displays above the ER Activity frame. T o the right of this note, the Info button displays.
48 8 e 6 e nterprise r eporter Q uick s t art G uide n on -“h” s eR veR s peCifiCa tions Physical Specications Specication V alue Height 1.7” (43mm) Width 16.8” (426mm) Depth 22.6” (574mm) Front clearance 2 inches (76mm) Side clearance 1 inch (25mm) Rear clearance 3.
8 e 6 e nterprise r eporter Q uick s t art G uide 49 Hardware Component Specications Specication V alue Operating temperature range 10° C ~ 35° C (50° F ~ 95° F) Storage temperature range -4.
50 8 e 6 e nterprise r eporter Q uick s t art G uide Front Panel LED Indicators and Buttons Diagrams and Descriptions LED indicators and buttons display on the front panel, to the right: E D C B A F G LED indicators alert you to the status of a feature on the unit while buttons let you per- form a function on the unit.
8 e 6 e nterprise r eporter Q uick s t art G uide 51 “h” s eR veR s peCifiCa tions Physical Specications Specication ERH-100 V alue ERH-200 V alue Height 1.7” (43mm) 1.7” (43mm) Width 17.2” (438mm) 17.2” (438mm) Depth 26.8” (681mm) 26.
52 8 e 6 e nterprise r eporter Q uick s t art G uide Hardware Component Specications Specication V alue Operating temperature range 10° C ~ 35° C (50° F ~ 95° F) Storage temperature range -4.
8 e 6 e nterprise r eporter Q uick s t art G uide 53 Front of Chassis: Control Panel Control panel buttons, icons, and LED indicators display on the right side of the front panel. The buttons let you perform a function on the unit, while an LED indicator corre- sponding to an icon alerts you to the status of that feature on the unit.
54 8 e 6 e nterprise r eporter Q uick s t art G uide Rear of Chassis UID (LED indicator) – On the rear of the chassis, to the left of the power supplies, a steady blue UID LED indicator displays when the UID button on the control panel is pressed. This LED remains lit until the UID button is pressed again.
8 e 6 e nterprise r eporter Q uick s t art G uide 55 R egula t oR y s peCifiCa tions and d isClaimeRs Declaration of the Manufacturer or Importer Safety Compliance Europe: Low V oltage Directive (L VD.
56 8 e 6 e nterprise r eporter Q uick s t art G uide Electromagnetic Compatibility Class A Notice Industry Canada Equipment Standard for Digital Equipment (ICES-003) China Compulsory Certication (C.
8 e 6 e nterprise r eporter Q uick s t art G uide 57 EC Declaration of Conformity European Community Directives Requirement (CE) Declaration of Conformity Manufacturer ’s Name: 8e6 T echnologies Manufacturer ’s Address: 828 W .
58 8 e 6 e nterprise r eporter Q uick s t art G uide 58 8 e 6 e nterprise r eporter Q uick s t art G uide a ppendix : san i nst alla tion a ppendix : sCsi C onneCted s t oRage d eviCe This appendix pertains to the installation of the optional NAS (SCSI Connected Storage Device or “SAN”) unit.
8 e 6 e nterprise r eporter Q uick s t art G uide 59 8 e 6 e nterprise r eporter Q uick s t art G uide 59 a ppendix : san i nst alla tion Rack Mount the Server Rack Mount Components The following item.
60 8 e 6 e nterprise r eporter Q uick s t art G uide 60 8 e 6 e nterprise r eporter Q uick s t art G uide a ppendix : san i nst alla tion Step 1 Remove inner slide rail as shown. Press down on latch to release. Step 2 Attach inner slide rail to chassis using 3 screws as shown.
8 e 6 e nterprise r eporter Q uick s t art G uide 61 8 e 6 e nterprise r eporter Q uick s t art G uide 61 a ppendix : san i nst alla tion Step 3 Attach left and right rear (long) extended brackets to the outer rail using 2 screws, 2 washers, and 2 nuts for each bracket.
62 8 e 6 e nterprise r eporter Q uick s t art G uide 62 8 e 6 e nterprise r eporter Q uick s t art G uide a ppendix : san i nst alla tion Step 5 Attach outer rail to chassis using 4 screws and cage nuts per rail, 2 at each end. Step 6 Slide chassis into outer rail carefully , making sure the chassis is level with the slide.
8 e 6 e nterprise r eporter Q uick s t art G uide 63 8 e 6 e nterprise r eporter Q uick s t art G uide 63 a ppendix : san i nst alla tion Install the Unit Link the ER Unit with the SCSI Connected Device This sub-step is a continuation from the Storage Device Setup (for Attached Storage Units) portion of Step 1A or 1B in the ER section.
64 8 e 6 e nterprise r eporter Q uick s t art G uide 64 8 e 6 e nterprise r eporter Q uick s t art G uide a ppendix : san i nst alla tion D. Plug the other end of the CA T -5E crossover cable into the storage device’s port “0” (zero) on the right (see Figure 3 Item B).
8 e 6 e nterprise r eporter Q uick s t art G uide 65 8 e 6 e nterprise r eporter Q uick s t art G uide 65 a ppendix : san i nst alla tion Physical Components.
66 8 e 6 e nterprise r eporter Q uick s t art G uide 66 8 e 6 e nterprise r eporter Q uick s t art G uide a ppendix : san i nst alla tion LED Display T emperature and V entilation Status When the LED is green, the blowers are operating at an acceptable RPM, and the inter - nal temperature sensors are within acceptable limits.
8 e 6 e nterprise r eporter Q uick s t art G uide 67 8 e 6 e nterprise r eporter Q uick s t art G uide 67 a ppendix : san i nst alla tion Management Alarm A green LED indicates nominal status. A red LED indicates RAID controller or non-PSU/Blower enclosure errors.
68 8 e 6 e nterprise r eporter Q uick s t art G uide 68 8 e 6 e nterprise r eporter Q uick s t art G uide a ppendix : san i nst alla tion Specications T able 1: Physical Specications Specication SA T ABoy Model V alue Height 5.22” (132.5mm) Width 16.
8 e 6 e nterprise r eporter Q uick s t art G uide 69 8 e 6 e nterprise r eporter Q uick s t art G uide 69 a ppendix : san i nst alla tion.
8e6 Corporate Headquarters (USA): 828 West T aft Avenue Orange, CA 92865-4232 • T el: 714.282.61 1 1 or 888.786.7999 Fax: 714.282.61 16 (Sales/T echnical Support) • 714.282.61 17 (General Ofce) Satellite Ofce: 8e6 T aiwan: 7 Fl., No. 1, Sec.
An important point after buying a device 8e6 Technologies ERH-200 (5K02-24) (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 8e6 Technologies ERH-200 (5K02-24) yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 8e6 Technologies ERH-200 (5K02-24) - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 8e6 Technologies ERH-200 (5K02-24) you will learn all the available features of the product, as well as information on its operation. The information that you get 8e6 Technologies ERH-200 (5K02-24) will certainly help you make a decision on the purchase.
If you already are a holder of 8e6 Technologies ERH-200 (5K02-24), but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 8e6 Technologies ERH-200 (5K02-24).
However, one of the most important roles played by the user manual is to help in solving problems with 8e6 Technologies ERH-200 (5K02-24). Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 8e6 Technologies ERH-200 (5K02-24) along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
