Instruction/ maintenance manual of the product QLA23xx EMC
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EMC Cor poratio n Corpor ate He adqu arters : Hopkinto n, MA 01748 -9103 1 -508 -4 35 - 100 0 ww w .EMC.c om EMC Fibre Channel with Qlogic Host Bus Adapters in the Windows Environme nt P/N 300-00 0-16.
EMC Fibre Channel with Q Logic HBA s in Windows Hosts ii Copyrig ht © 200 1–2003 EMC Corpora tion. All rights rese rved. EMC believes the informati on in this publicat ion is accurate as of its publica tion date. The informatio n is s ubject to change w ithout n otice.
EMC Fibre Channel with QLogic HBAs in Wi ndows Hosts iii Preface ........................ ...................... ....................... ................. ...................... ............... vii Cha pter 1 Introduction Understanding Persistent Binding in a Fabric Envir onment .
EMC Fibre Channel with Q Logic HBA s in Windows Hosts iv Contents Install ation Procedure for W ind ows 2000 and W ind ows 2003 Hosts ................... ...................... ....................... ................ 2-15 Updat ing the HB A Driver in a W indows 2000 or W i ndows 2003 Host.
v EMC Fibre Channel with QLogic HBAs in Wi ndows Hosts Conte nts Appendix A Third-P arty Softwa re QLogic SANSurfer SANBlade Man ager v2.0.21 ..................... .. A-2 V eritas V olume Mana g er 3.x for W indows 2000 ..... .................. A-3 Appendix B T roubleshooting Problems an d Solutions .
EMC Fibre Channel with Q Logic HBA s in Windows Hosts vi Contents.
EMC Fibre Channel with QLogic HBAs in Wi ndows Hosts vii Preface Conv entions U sed in This Guide EMC us es the fol lowing co nventio ns f or no tes, cau tions , and warnings . A no te pr esents i nformation that is im portan t, but no t hazard -relat ed.
viii EMC Fibre Channel with Q Logic HBA s in Windows Hosts Preface Typographical Conv entio ns EMC uses the followin g type st yle conventions in th is guide: Related Documenta tion ◆ EMC H ost Conn ectivi ty Guide for Windows 200 0 and Windows NT , P/N 300- 000-603 ◆ EMC Na vispher e Manager 5 .
Introduction 1-1 1 Invisible Body T ag This document describes the procedur es for in stalling an EMC-appr o ved QLogic host bus ada pter (HBA) into a W indows NT , W indows 2000, or W indows 20 03 host envi ronment and configurin g the W indows host for connection to an EMC storage ar ray o ver Fibr e Channel.
1 1-2 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Introduction Understanding Persistent Binding in a F abr ic En vironment Persistent bindin g is the mechan ism to create a continuous logica l route fr om a storage device object in the W indows host to a volume in the EMC ® stor age array acr oss the fabri c.
1 Unders tanding Persistent B inding in a Fabr ic Environment 1-3 Introduction PHYS ICALDRIV E0 , PHYSI CALD RIVE 1 , and PHYS ICALDRIV E2 . The number is assigned during the disk discovery part o f the W indow s boot process. During boot-up, the W indows OS loads the driver for the storage HBAs.
1 1-4 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Introduction The next figu r e shows th e same hos t after the cable atta ched to HBA0 has been r emoved and the host r ebooted. Since W indows was not able to do a d i scovery on HBA0, it a s signed PHYSI CALDRIV E0 to the first device it discovered.
Installin g and Configurin g the HBA Driver 2-1 2 Invisible Body T ag This chapter desc ribes the procedure s for installing an EMC-appr o ved QLogic host bus ada pter (HBA) into a W indows NT , W indows 2000, or W indows 20 03 host envi ronment and configurin g the W indows host for connection to an EMC storage ar ray o ver Fibr e Channel.
2 2-2 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver Intr oduction The procedur e described here was written specifically for the QLA22xx and QLA23xx.
2 Installin g an HBA 2-3 Installing and Configuring the HBA Driver Installing an HBA Follow the in structions included wi th your adapter . The adapter installs into a single slot, and ha s no user-configurable jump ers or switches . Follow these steps to connect the cable to the HBA: 1.
2 2-4 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver 4. Label each cable to identify the HBA and the storage/s witch/hub port to which it connects. 5. After connecting all HBAs i n the server , power up the server .
2 Installin g an HBA 2-5 Installing and Configuring the HBA Driver fields to select the correct CX200 -Series direct-connect dual-host cluster-compatible files.
2 2-6 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver If lat er you wi sh to return the jumper(s) to th e default facto ry pos ition, r epeat step 2, returning t he jum per to pi ns 2–3.
2 Installin g an HBA 2-7 Installing and Configuring the HBA Driver 7. Enter a value for the loop ID and press ENTER . 8. Pres s ESC to return to the Co nfigurati on Settings menu. 9. Pres s ESC to return to the Fast!UTIL Option s menu . 10. When prompted to save changes made to the curr en t adapter , select Sa ve Change s and press ENTER .
2 2-8 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver EMC HBA Settin gs EMC requires configuring the QLogic BIOS setti ngs with the EMC-approved NVRAM setting s file.
2 EMC HBA Settings 2-9 Installing and Configuring the HBA Driver Config uring NVRAM for Stratu s ftSer ver s If you have not r eceived QLogic HBAs wi th the EMC co nfigurations pre-loa ded, you may have t o perform the following pr ocedure. If your HBAs have been pre-configur ed, pr oceed to Installing the HBA Driver on pag e 2- 14.
2 2-10 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver Ignor e any steps that pertain to mu ltiple adapters .
2 EMC HBA Settings 2-11 Installing and Configuring the HBA Driver Updating Using a DOS Boot D isk e tte T o update using a DOS boot diskette, follow these steps: The QLogic CD-ROM c ontains the latest EMC-approved BIOS and NVRAM settings fi les at the time of cr ea tion of t he CD-ROM.
2 2-12 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver Manually Setting the HBA Data Rate The HBA driver for a QLA2310 has a data rate setti ng that lets you specify 1 Gb, 2 Gb, or Auto Select m ode. (The EMC defa ul t setting is Auto Select mode.
2 EMC HBA Settings 2-13 Installing and Configuring the HBA Driver Setting the T opology for QLA22xx/23xx and Windows While using a QLA22xx or QLA23xx HBA fo r W indows NT , W indow s 2000, or W indows 2003, the default EMC co nfigured topology is set for fabric.
2 2-14 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver Installing the HBA Dr iver T o use EMC storage array disks with a W indows host, you need an EMC-qualified Fibre Channel HBA driver .
2 Installin g the HBA Dr iver 2-15 Installing and Configuring the HBA Driver Ins talla tion Pr ocedure f or Windows NT Hosts T o install the driver , follow these steps: 1. Boot the host w ith W indows NT 4 .0. 2. Open the Con trol Panel and double-click the SCSI Adapter icon.
2 2-16 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver W indo ws 2000 con figurat ions with Serv ice P ack 1 or high er and W indo ws 2003 con figurat ions may be able to d etect QLA2 3xx HBAs.
2 Updating the HBA Driver in a Windows 2000 o r Windows 2003 Host 2-17 Installing and Configuring the HBA Driver Updating the HBA Dr iver in a Windows 2000 or Windows 2003 Host On W indows 2000 an d W.
2 2-18 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver 12. If p rompted, click Ye s to continue the ins tallat ion. 13. Click Fin ish to complete the installatio n. 14. If the system r equests that you reboot the system and you have other adapters to update, select NO ; then click Close .
2 Upgrading to W indows 2003 from Windows 2000 or Windows NT 4.0 2-19 Installing and Configuring the HBA Driver Upgrading to Windo w s 2003 from Windo ws 2000 or Windows NT 4. 0 Note the followi ng if upgradin g to W indows 20 03: ◆ Upgrading from W indow s NT 4.
2 2-20 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Installing and Conf igur ing the HBA Driver.
Conf iguring an EMC Boot Devi ce 3-1 3 Invisible Body T ag W indows hosts h ave bee n qua lified for boot ing fr om EMC s torage array devices interfaced through Fi bre Channel as described in the EMC Suppor t Matrix . This chapter describes the pr ocess to co nfigure a storag e array device as a b oot device.
3 3-2 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Intr oduction W indows h osts have be en qualif ied for booting from EMC array devices interfaced thr ough Fibre Channel as described under Boot Device S upport in the EMC Suppor t Matrix .
3 Introduction 3-3 Confi gur ing an EMC Boot Devi ce How to Determine I/O La tency and Load o n th e Boot LUN The current r e strictions for bo ot-from-array configu rations (listed in the EMC Support Mat r ix ) repr esent the maxim um configuration that is allowed usi ng typical configura tions.
3 3-4 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Boot Crashdump Sav e to Dis k Behavior If you system is configured to w rite crashdumps after s ystem failur.
3 Configuring a Symmetr ix Boot Device 3-5 Confi gur ing an EMC Boot Devi ce Conf igur ing a Sy mmetrix Boot De vice This section d escribes how to in stall the W i ndows NT or W indow s 2000 o perating system onto an EMC Symmet rix ® storage system conn ected to an Inte l-based x86 cla ss server .
3 3-6 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device 5. From the Configuration Se ttings menu, select Host A dapter Settings and press ENTER . 6. From the Host Adapter Se ttings menu , selec t Host Adapter BIOS and press ENTER to enable it if it is not already enabl ed.
3 Configuring a Symmetr ix Boot Device 3-7 Confi gur ing an EMC Boot Devi ce Inst allin g the Win dow s OS ont o the Bo ot Devi ce Follow the appropriate steps belo w to instal l the W indows operati ng system onto the EMC b oot device.
3 3-8 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device 7. Some servers use SCSI CD -ROM dr ives. If your server has a SCSI CD-ROM, r epeat steps 5 and 6 to select the driver f or the SCSI controller . If your con troller is not on the lis t, obtain the dr iver on diskette fro m the vendor .
3 Configuring a Symmetr ix Boot Device 3-9 Confi gur ing an EMC Boot Devi ce HP ProLia nt BL 20p G2 Windo ws 2000 Installation 1. Note these prerequisites: • RDP server with r elease 1.30 • BfS Installatio n script, see HP ProLiant BL20p G2 documentatio n for creation and installatio n of this script.
3 3-10 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Configuring a CLARiiON Boot De vice This section describes how to install a boo t device onto an EMC CLARiiON ® stor age system connected to an Intel-based x86 class server .
3 Configuring a CLARiiON Boot Device 3-11 Confi gur ing an EMC Boot Devi ce Requirements Satisfied Start Unsatisfied Prepare Storage System Complete Requirements Need boot LUN and Storage Group Create.
3 3-12 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Requiremen ts This section li sts supported con figurations , hardware and software requirements, and related documentation . To p o l o g i e s , Configurations, and Revisions Refer to the EMC S uppo rt M at rix .
3 Configuring a CLARiiON Boot Device 3-13 Confi gur ing an EMC Boot Devi ce Media Requirements Required media includes the foll owing: Refer to Downloading Q Logic Drivers an d Firmware on page 2-2.
3 3-14 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Setti ng Up the HBA BIOS Once the HBA is insta lled in the host and th e EMC array is connected to the fabr.
3 Configuring a CLARiiON Boot Device 3-15 Confi gur ing an EMC Boot Devi ce 9. Pres s ESC to exit the Fast!UTIL Options menu. 10. Reboot the host. What Nex t? The next step depends on the topology: ◆ FC-AL: Pr oceed to Preparing the Serv er on page 3- 18.
3 3-16 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Soft Zoning These i nstructions let you config ure the soft zoni ng as this setu p requir es. They are not a complete explanation of zoning. Refer to th e documentatio n that is avail able for your switches for a co mplete guide.
3 Configuring a CLARiiON Boot Device 3-17 Confi gur ing an EMC Boot Devi ce 3. Crea te a member alias for the boo t HBA WWPN. M ake sure it is a member alias and that you use the 21... Port Name , not the 20... Node Name . 4. Crea te a member alias for one storage system SP port that you connected earlier and to which you bound the boot LUN.
3 3-18 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Ph ysical Connec tion of Only One SP P or t to the Fabric If the SP that owns the boot LUN has only one port connected to the switch, and no other target devices ar e on the fabric, then zoning fo r the boot configu ration is no t necessary .
3 Configuring a CLARiiON Boot Device 3-19 Confi gur ing an EMC Boot Devi ce 3. T o disconnect all SCSI har d disk drives, unplug the power a nd SCSI bus cables connected to a S CSI adapter or contr oller . Fo r details, see the insta llation and operatio n manual for your server .
3 3-20 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device What Nex t? Conf igure the HBA Boot BIOS as described in the next s ection. Config ur ing the HBA Boot BIOS Follow these steps to configure the storage system LUN for th e H BA Boot BIOS: 1.
3 Configuring a CLARiiON Boot Device 3-21 Confi gur ing an EMC Boot Devi ce register the HBA connect ion. If you will later in stall PowerPath or A TF , be sure to select the corresponding parameters during the registration pr ocedure.
3 3-22 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Inst alli ng Wi ndo ws Y ou are r eady to install the W indows operating system files. For HP Pr oLiant BL20p G2 s ervers, follow the ste ps under HP Pr oLiant BL20 p G2 Windows 2000 OS Installation o n page 3-24 .
3 Configuring a CLARiiON Boot Device 3-23 Confi gur ing an EMC Boot Devi ce 7. Pres s ENTER to begi n the setup procedur e. If you are installing W ind ows on a newly created LUN, you m ay receive a messag e that your boot d isk is n ew or er ased . Y o u can press C to continue.
3 3-24 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Select NTFS file syst em format, wh ich is suitabl e for most sites unless you have oth er specific requirements.
3 Configuring a CLARiiON Boot Device 3-25 Confi gur ing an EMC Boot Devi ce 5. Start the BfS deplo y ment by dr agging and dr opping the BOOT FROM SAN BL20p script task to the BfS s erver new computer .
3 3-26 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Assi gning a Pe r m a n en t B o o t Dr ive Letter for Win dow s NT If you have insta lled failove r software into a W i ndows NT 4.
3 Configuring a CLARiiON Boot Device 3-27 Confi gur ing an EMC Boot Devi ce Inst allin g Additiona l Na visphere Host Agen t Sof tw are The EMC Contr o lCenter Navispher e Host Agent should be used to automa tically register host connection s with the arra y .
3 3-28 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device 2. A fter Fast!UTIL loads, the display depends on whether there are multiple Q Logic HBAs installed : • If ther e is only one QLogic HBA, the Fast!UTIL Options menu app ears.
3 Configuring a CLARiiON Boot Device 3-29 Confi gur ing an EMC Boot Devi ce T o trespass the LUN, follow the instructions in the EMC ControlCen ter Navisphere Manag ement sof tware documentatio n for your array type.
3 3-30 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Tr espassing the Boot LUN Using atf_trespas s Follow these steps to us e the atf_trespass command to trespass the boot LUN: 1. Boot the host and log in to W indows.
3 Configuring a CLARiiON Boot Device 3-31 Confi gur ing an EMC Boot Devi ce 4. Reboot the server . Star ting a Fres h Ins talla tion T o start a fr esh inst allation: ◆ Using EMC Contr olCent er Navi spher e Managem ent softwa re, r emove the ol d boot Stor age Gro up.
3 3-32 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Boot Time and LUN A v aila bility Boot time is the amount of time a storage system r equires to boot. This time is a functio n of the number and types of LUNs in the storag e system, an d is typically less th an five min utes.
3 Rep lac ing a Bo ot HB A 3-33 Confi gur ing an EMC Boot Devi ce Replacing a B oot HBA If a boot HBA fail s, you can replace it with a new one as described in this section. EMC Sy mmet ri x Fo llow the procedure under Configur ing a Symmet rix Boot De vice .
3 3-34 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device Ho w a Ser ver Responds to Failure in the Boot LUN Path Failure in the path to a SAN- based boot LUN can halt W i ndows in a fatal error condition. D epending on th e failure, W indo ws may be able to transfer control to another path and cont inue.
3 Know n Issu es 3-35 Confi gur ing an EMC Boot Devi ce Kno w n Issues Be aware of these issues: ◆ QLogic BIOS 1.26 a nd later for Q LA23xx and BIO S 1.79 and lat er for QLA22xx HBA s allow for multipl e Boot Port Name en tries to be configured for high-availa bility booting af ter path failures.
3 3-36 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Confi guring an EMC Boot Device.
Third-Party Sof tw a re A-1 A Invisible Body T ag This appendix con tains ad ditional informa tion abou t third-party software used with W indo ws hosts. ◆ QLogic SANSurfer SA NBlade Manager v2.0. 21................... ........ A-2 ◆ V eritas V olume Manager 3.
A A-2 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Third-Party So ftw are QLog ic SA NSurfer SANBlade Manager v2.0.21 Stratus ftS ervers are not supported using the qLogi c SANSurfer S ANBlade Manag er Soft ware or Agen ts.
A Ve r i t a s Vo l u m e M a n a g e r 3 . x f o r W i n d o w s 2 0 0 0 A-3 Thir d-Pa rt y So ftware V eritas V olume Manager 3 .x fo r Windows 2000 Refer to th e latest EMC Support Matrix to determin e which V eritas V olume Manager 3.x configurat ions are support ed, and what service pac ks may be requir ed.
A A-4 EMC Fibre Channel with Q Logic HBA s in Windows Hosts Third-Party So ftw are.
Tr ouble sho oti ng B-1 B Invisible Body T ag This appendix con tains inf ormation on troublesho oting problems. ◆ Problems a n d Solutions..........
B B-2 EMC Fibre Channel with Q Logic HBA s in Windows Hosts T roubleshooting Pro blems and Solutions Problem Erro r Mess age ID: 51 i n event viewer whe n attempting to install multiple host access (for clustering) to the same EMC CLARiiON array storage group.
B Problems and Solu tions B-3 Tr oubleshooting Solution Upgrade to the latest HBA driver . This was corrected for W indows 2000 in 8. 2.2.2 5 and late r driver s. The 8.2 .2.25 d river is ava ilable from EMC Support. W i ndows 20 03 driver 8.2.2.2 0 and la ter alr eady contain this correction.
B B-4 EMC Fibre Channel with Q Logic HBA s in Windows Hosts T roubleshooting.
EMC Fibre Channel with QLogic HBAs in Wi ndows Hosts i-1 B BIOS , upda ting 2- 10 boot devic e, config u ring CLARiiON 3-10 overview 3-2 Symmetrix 3-5 boot t ime and L U N av ailability 3-32 C configu.
EMC Fibre Channel with Q Logic HBA s in Windows Hosts i-2 Index V V eritas V olume Ma nager 3. 0 A-3 W W indows OS, in stalling onto a CLARiiON b oot device 3-22 Z zoni ng, ha rd 3-17 zoning , soft 3-.
An important point after buying a device EMC QLA23xx (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought EMC QLA23xx yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data EMC QLA23xx - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, EMC QLA23xx you will learn all the available features of the product, as well as information on its operation. The information that you get EMC QLA23xx will certainly help you make a decision on the purchase.
If you already are a holder of EMC QLA23xx, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime EMC QLA23xx.
However, one of the most important roles played by the user manual is to help in solving problems with EMC QLA23xx. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device EMC QLA23xx along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
