Instruction/ maintenance manual of the product IP Touch 4028 Alcatel-Lucent
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Alcatel -Lucent OmniPCX Enterprise Communication Server A lcatel -Lucent IP Touch 40 2 8 Phone A lcatel -Lucent 40 2 9 Digital Phone.
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User manual 3 Introduction Thank you for choo sing a telephone from the Alcatel-Lucent IP Tou ch 4028 & 402 9 Digital Phone range manufactured by Alcatel- Lucent . Your IP Touch 4028 & 4029 Digital P hone terminal has a new ergonomic layout for more effective communication.
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Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6 1. Description of the screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7 1.1 Welcome screens . . . .
Alcatel-Lucent IP T ouch 4028 Phone transfer ho l d re d i a l end Getting to know your telephone 6 Receiver Socket for connect ing headphones or a handsfree/speaker unit Audio keys END key: to terminate a call. Handsfree/Speaker Key: to make or answer a ca ll without lifting the receiver.
Description of the screens 1 7 Other 1.1 Welcome screens Menu page Main page Info page Time and status icon Date Scroll bar: shows the position on a page Call forwarding icon Stationary: no forwarding activated.
Description of the screens 8 1 1.2 Call management screen Date Incoming call ic on Time and status icon Call holding icon Call in progress icon Pop-up di splay of feature s accessi ble while the call is ta- king plac e Incoming call presenta- tion screen.
Using your telephone 2 9 Other 2.1 Making a call • If the internal or outs ide number does not reply: Dial the number for your call Lift the receiver Number required Handsfree Number required Progra.
Using your telephone 10 2 2.4 Activating the loudspeaker dur ing a call (receiver lifted) - Speaker 2.5 Calling your party by name (company directory) *Name must be entered in fo rmat name/space/first name.
Using your telephone 11 2 • List of last callers: • Erase the list of unanswered calls: 2.10 Requesting automatic c allback if internal number is busy 2.11 Answering an int ernal call in intercom mode You can answer without li fting the receive r.
During a call 12 3 Other 3.1 Making a se cond call during a call During a call, you can call a se cond person (consultation call): • Other methods for ca lling a second party • To cancel your seco.
During a call 13 3 3.4 Transferring a call • To transfer your call to another numb er: 3.5 Three-way conference with internal and/or external part ies (conference) During a call, to establish a .
During a call 14 3 • Press 'Hold' to recover the call on hold: • Common hold: to recover your call on any telephone in your system. Recover the call on ho ld from an y telephone: 3.
During a call 15 3 3.11 Adjust audio volume During a call, to adjust t he volume level of the loudspeaker or receiver: 3.12 Signal maliciou s calls You are on a call with the destination number Adjust audio volume Paul in conversation OR This key lets you signal a malicious ca ll.
Sharing 16 4 Other 4.1 Answering a nig ht or a general bell When the attendant is absent, outsid e calls to the attendant are in dicated by a gene ral bell. To answer: 4.2 Manager/assistant screening System configuration allows “manager/a ssistan t” groups to be formed, so that the man ager’ s calls can be directed to one or more secretaries.
Sharing 17 4 4.4 Hunt gr oups • Hunt group call: Certain numbers can form a hunt group and ca n be called by dialing the group number. • Temporary exit from your hunt group: • Return into your group: Group No.
Sharing 18 4 4.7 Calling a party on his/her loudspeaker Your internal party does not answ er. If authorized , you can remotely activate your party’s phone: 4.
Sharing 19 4 4.10 Sending a recorded message t o a number/a distribution li st 4.11 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcas t on.
Keeping in touch 20 5 Other 5.1 Diverting calls to ano ther number (immediate forwarding) The number can be yo ur home, cell or mobile, voice message, or an inte rnal extensio n (attendant, etc.). 5.2 Forwarding your calls to your voice messag e service 5.
Keeping in touch 21 5 5.7 Cancelling all forwardings 5.8 Cancelling a specific forwarding 5.9 Diverting calls when yo ur line is busy (forward if busy) Callers will be able to contact you wh ile you a.
Keeping in touch 22 5 5.12 Consulting written me ssages The light indicates that messages have been received. number of messages received Display shows nam e of sender, with date, time and ranking of .
Managing your charges 6 23 Other 6.1 Charging your calls directly to b usiness accounts You can charge the cost of your ou tside calls to business account numbers.
Programming your telephone 24 7 Other 7.1 Initializing yo ur voice mailbox 7.2 Customizing your voice greeting You can replace the greeting message by a personal message.
Programming your telephone 25 7 7.5 Adjusting the audio features T Choose the tune : T Adjusting the ringer vo lume: T Activate/deactivate sil ent mode: T Activate /disable me eting mode (progressi ve.
Programming your telephone 26 7 7.8 Selecti ng language 7.9 Program the ke ys for the Main page or t he add-on module You can program call numb ers and features for the 'Main' page keys and the add-on module keys.
Programming your telephone 27 7 • At the programmed time , your telephone rings: • To cancel your reminder reque st: The ' Appointment programmed ' icon disappears from the welcome page. 7.12 Identifying the te rminal you are on The number of your telep hone is displayed on the 'Info' page.
Programming your telephone 28 7 7.16 Forward your calls to the associated number If you have previously defined an associated number, you can forward your calls to this number. 7.17 Modify the associated number The associated numb er can be a phone set number, the voice mail number or the pager number.
Annex Writing accented or spe cial characters with the pho ne keyboard The following table describes all the accented or spec ial characters that you can write from your keyboard. The column 'Keyboard' describes the combination of typi ng keyboard characters to di splay the desired character.
Compliance howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice.
An important point after buying a device Alcatel-Lucent IP Touch 4028 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Alcatel-Lucent IP Touch 4028 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Alcatel-Lucent IP Touch 4028 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Alcatel-Lucent IP Touch 4028 you will learn all the available features of the product, as well as information on its operation. The information that you get Alcatel-Lucent IP Touch 4028 will certainly help you make a decision on the purchase.
If you already are a holder of Alcatel-Lucent IP Touch 4028, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Alcatel-Lucent IP Touch 4028.
However, one of the most important roles played by the user manual is to help in solving problems with Alcatel-Lucent IP Touch 4028. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Alcatel-Lucent IP Touch 4028 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center