Instruction/ maintenance manual of the product DGRT400 Digimerge
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Dial Up Video Server Model: DGRT400 Installation / User Manual.
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Digimerge Dialup Video Server User’s Guide 3 Table of Contents 1. GENERAL INFORMATION .......................................................................................... 5 1.1 I NTRODUCTION ....................................................
Digimerge Dialup Video Server User’s Guide 4 7. TROUBLESHOOTING ................................................................................................. 53 7.1 H OW TO GET SOFTWARE UPDATES AND TECHNICAL SUPPORT .............................
GENERAL INFORMATION Digimerge Dialup Video Server User’s Guide 5 1. GENERAL INFORMA TION 1.1 Introduction Thank you for purchasing Digimerge product. The Dialup Video Server (DVS) will enable you to monitor sensitive locations and remote areas over standard phone lines.
GENERAL INFORMATION Digimerge Dialup Video Server User’s Guide 6 • Camera Pan/T ilt/Zoom (PTZ) control for certain camera models: SONY EVI-G20, SONY EVI-D30, KALA TEL, PHILIPS TC-700 and DCP-1010 (Pelco-D) etc. • Can be optionally connected to W indows-based WWW server to make JPEG images available through the web browser .
GENERAL INFORMATION Digimerge Dialup Video Server User’s Guide 7 1.2 Technical specification • 4 BNC composite video inputs (1 Vp-p/75 Ohm) • One full duplex audio channel: Microphone/Linear and Speaker jack’s connectors provided for external electret-foil microphone and speaker.
GENERAL INFORMATION Digimerge Dialup Video Server User’s Guide 8 • Display adapter configured for 16-bit or better color mode ( 32768 or more colors) at 800x600 or higher resolution. • 5 MB of free space on system hard disk are required for standard software installation.
REMOTE UNIT INSTALLATION Digimerge Dialup Video Server User’s Guide 9 2. REMOTE UNIT INST ALLA TION This chapter describes installation procedure of the remote video surveillance unit that is the essential part of the DVS package.
REMOTE UNIT INSTALLATION Digimerge Dialup Video Server User’s Guide 10 Phone connector on the DVS . In that case, you may need to adjust (increase) the number of rings after which the DVS will respond to an incoming call in order to avoid conflicts with normal phone and/or fax usage and the associated inconveniences.
REMOTE UNIT INSTALLATION Digimerge Dialup Video Server User’s Guide 11 Figure 2 DVS unit rear view If all connections are properly made and the DVS start up process is completed successfully, proceed to the following chapters to l earn how to install and use Digimerge DVS client software from your PC.
SOFTWARE INSTALLATION Digimerge Dialup Video Server User’s Guide 12 3. SOFTW ARE INST ALLA TION The Digimerge DVS client software can be easily in stalled on any desktop or notebook PC running Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000 or Windows XP operating systems that is equipped with an internal or external modem.
UNINSTALLATION Digimerge Dialup Video Server User’s Guide 13 4. UNINST ALLA TION You can remove the Digimerge DVS client software from your computer at any time, if desired. The complete product uninstallation can be accomp lished by doing one of the following actions: 1.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 14 5. USING THE CLIENT SOFTW ARE This chapter describes the Digimerge DVS client software, including all control elements related to video images, cameras, alarm sensors and output relays.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 15 Getting started with Digimerge DVS client program After clicking on the Digimerge icon to launch the DVS client program, the m ain screen, in its initial state will be shown below (Figure 3).
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 16 5.1.1 Main control panel The Digimerge DVS main control panel provides an easy way to perform any operation with a remote unit. Each of the buttons are described in detail below.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 17 5.1.2 Getting initial images from the DVS Before you can get any images from the DVS unit, you need to establish a connection from your PC. Press the ( Connect to remote unit ) button on the main control panel.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 18 Note that, as you enter any telephone number in the dialog, it will be memorized automatically, so the next time you will not have to retype it again. Simply pull the list down by the small arrow button on the right to choose from the 10 most recently used numbers.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 19 DVS unit will automatically begin transmission of the first images using the last stored or the factory default settings.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 20 5.1.3 Image window description Figure 6 shows all controls available from the image window. Figure 6 Image window interface Images from all cameras are updated in cyclic mode by default.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 21 check box in Image properties dialog (section 5.2.1 on page 22), then manually align all windows. Image windows can be moved within the application window, as you like. Adjust image settings : Brightness , Contrast , and Saturation using pop up sliders.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 22 5.2 Configuring the remote DVS unit The DVS configuration settings can be accessed by pressing the (Properties) button, after the connection is established, allowing you to access the property pages.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 23 Figure 7 Selecting image path, snapshot quality and other parameters The slider for the Snapshot quality allows you to adjust the quality of images captured to internal DVS memory by clicking on the image window.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 24 quality settings. The image size increases exponen tially with higher quality, and can greatly lengthen transmission.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 25 Figure 8 Specifying Callback mode properties 5.2.2.1 Configuring the alarm sensors The signals from magnetic, infrared or sens.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 26 There are two kinds of sensor state (see State field in Figure 9): • Normally Open - the non-signaled state of sensor input .
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 27 You may specify the time the output relays will be toggled in the Relay toggling timeout field.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 28 5.2.3 Changing external modem parameters Note: This section is applicable to the external PSTN or ISDN modem users only. Use Direct cable connection (COM port) mode (see section 6.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 29 modem initialization string that m ust be executed after the modem starts. There are, however, a few limitations: 1. The length of string should be less than 40 characters. 2. All characters should be typed in the same case.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 30 5.3 Motion Detection Control The motion detection function of the DVS provides you with the ease and convenience of automatic monitoring from a remote location. Pressing the (Motion detection) button brings up the motion sensitivity control window s hown in Figure 11.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 31 5.4 Relays and sensors control Pressing the (Relays and sensors) button brings up the relay/sensors window shown in Figure 12. DVS can generate up to 4 relay output signals. Y ou can turn relays on or off by pressing the Relay Out buttons.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 32 5.5 Internal image memory management Pressing the ( Image memory ) button or making snapshots by mouse clicking on an image window activates the DVS internal image mem ory window, shown in Figure 13.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 33 Figure 14 Downloading snapshots Snapshot Area Downloading progress bar Snapshot information (size in bytes, time).
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 34 5.6 Controlling Pan, Tilt, Zoom, Focus of remote cameras Pressing the ( PTZ control ) button on the main control panel brings up the PTZ (Pan/Tilt/Zoom) window shown in Figure 15.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 35 Figure 18 Camera ID selection dialog Here is a list of PTZ cameras currently supported by the DVS software: • KALATEL (Cyber.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 36 5.7 Audio stream control Pressing the (Audio control) button on the main control panel brings up a control window shown in Figure 19. From here you can control the incoming audio data from the DVS and outgoing voice audio to the DVS (G723.
USING THE CLIENT SOFTWARE Digimerge Dialup Video Server User’s Guide 37 When using the audio channel, take into consideration the following tips: 1. Do not set audio volume to extremely high values, it may cause voice intermodulation (worse quality).
An important point after buying a device Digimerge DGRT400 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Digimerge DGRT400 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Digimerge DGRT400 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Digimerge DGRT400 you will learn all the available features of the product, as well as information on its operation. The information that you get Digimerge DGRT400 will certainly help you make a decision on the purchase.
If you already are a holder of Digimerge DGRT400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Digimerge DGRT400.
However, one of the most important roles played by the user manual is to help in solving problems with Digimerge DGRT400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Digimerge DGRT400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center