Instruction/ maintenance manual of the product 660F Dell
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su pp or t.d el l . c om T ro u ble sh oo ti ng 8- 1 This c hapter pro vides information to help y ou troubleshoot problems with y our Dell P ow erV ault 660F and 224F storage sy stem and its components.
8 -2 In sta lla ti o n a n d T r ou ble s ho ot ing G ui de When transporting a sensitive component, firs t place it in an antist atic container or pac kaging. Handle all sensitive components in a static-saf e area. If possible, use antistatic floor pads and workbenc h pads.
su pp or t. d el l .c om T ro u ble sh oo ti ng 8- 3 This section is used f or troubleshooting when the shelf fault indic ator is lit but no other fault indicators are lit.
8 -4 In sta lla ti o n a n d T r ou ble s ho ot ing G ui de .
su pp or t. d el l .c om T ro u ble sh oo ti ng 8- 5 T o troubleshoot the hard -disk driv e, perform the f ollowing steps: 1 . Are both hard-disk drive indicator lights of f? Ye s .
8 -6 In sta lla ti o n a n d T r ou ble s ho ot ing G ui de 2. Is the f ail flas h pat tern occurring, with the amber hard-disk driv e LED flashing four times per second? Ye s . See the Dell OpenManage Ar ray Manager User's Guide f or the proper saf eguards for protecting y our dat a bef ore proceeding any further .
su pp or t. d el l .c om T ro u ble sh oo ti ng 8- 7 The Dell Fibre Disk RAID Controllers perf orm t he RAID function for y our Fibre Channel sy stem. The system ma y cont ain one or two Dell Fibre Disk R AID controllers. When facing the rear of the sy stem, RAID controller 0 is on the right side and RAID control- ler 1 is on the lef t side.
8 -8 In sta lla ti o n a n d T r ou ble s ho ot ing G ui de 3. Is the problem resolved? Ye s . End troubleshooting. No. See Chapter 9, “ Get ting Help, ” f or instr uctions on obt aining tec hnical assist ance.
su pp or t. d el l .c om T ro u ble sh oo ti ng 8- 9 " % $ The I/O modules are the connection points f or Fibre Channel loops.
8 -1 0 In sta ll a ti o n a n d T r ou ble s ho ot ing G ui de will be active at a time . If the master L S Module fails or is remov ed, the other L S Mod- ule will automatically t ak e ov er the enclosure management functions. T o troubleshoot an L S module, perf orm the follo wing steps: 1 .
su pp or t. d el l .c om T r oub l es ho ot in g 8- 1 1 4. Is the problem resolved? Ye s . End troubleshooting. No . See Chapter 9, “ Get ting Help, ” for i nstructions on obtaining tec hnical assist ance.
8 -1 2 In sta ll a ti o n a n d T r ou ble s ho ot ing G ui de Ye s . R eplace the A CM(s) with the lit fault indicator as soon as possible. If a replacement A CM is not immediately a vailable, the unit must be shut do wn to prev ent overhea ting .
su pp or t. d el l .c om T r oub l es ho ot in g 8- 1 3 * , # 4. Remo ve the RAID memor y bac kup bat ter y module (if inst alled): a. Disconnect the in -line connector on the bat ter y cable.
8 -1 4 In sta ll a ti o n a n d T r ou ble s ho ot ing G ui de - & " !! + T o troubleshoot the power supply , perform the f ollowing steps: 1 . Are there any indicator lights illuminated on an y module? No.
su pp or t. d el l .c om T r oub l es ho ot in g 8- 1 5 e. Replace the po wer supplies. If this resolv es the problem, end troubleshooting . f . Replace the midplane. If this resolv es the problem, end troubleshooting. Ye s . P roceed to step 2. 2. Is the po wer supply amber fault indicator li t a nd the green power indicator not lit? Ye s .
8 -1 6 In sta ll a ti o n a n d T r ou ble s ho ot ing G ui de !# ## .
su pp or t. d el l .c om T ro u ble sh oo ti ng 8- 1 7 7 . Tighten the captive scre ws to secure the pow er supply in its slot. 8. Connect the A C pow er cable to the pow er input receptacle on the bac k panel of the pow er supply . 9. T urn on the po wer supply b y pressing the pow er supply roc ker switc h t o ON (|).
8 -1 8 In sta ll a ti o n a n d T r ou ble s ho ot ing G ui de.
An important point after buying a device Dell 660F (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Dell 660F yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Dell 660F - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Dell 660F you will learn all the available features of the product, as well as information on its operation. The information that you get Dell 660F will certainly help you make a decision on the purchase.
If you already are a holder of Dell 660F, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Dell 660F.
However, one of the most important roles played by the user manual is to help in solving problems with Dell 660F. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Dell 660F along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
