Instruction/ maintenance manual of the product DSI V.92 Creative
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User’ s Manual Broadxent DSI V .92 PCI DI3631 Information in this document is subject to change without notice and does not represent a commitment on the part of Broadxent P td.
Contents Introduction Before You Begin ....................................................................................... i Recording Model and Serial Numbers .................................................. i Checking System Requirements .....
Uninstalling the Modem in Windows 2000 ................................................. 4-4 Uninstalling the Modem in Windows Me .................................................... 4-5 Uninstalling the Modem in Windows XP ...........................
C Service and Warranty Information Product Return ...................................................................................... C-1 Tech Support ......................................................................................... C-2 Warranty Information .
Introduction.
i Introduction Befor e Y ou Begin This section contains information you should know about before using this manual. Read the information carefully before proceeding further . Recording Model and Serial Numbers Yo u r modem card has a model number and a serial number .
ii Document Con ve ntions This manual uses the following conventions to help y ou locate and identify the information that you need. T able i: Document con ventions Text Element Use This notepad icon indicates information that is of particular importance and should be considered before continuing.
1 1 About Your Modem.
About Your Modem 1-1 About Y our Modem This chapter helps you locate and identify the components of your modem. Jacks Jacks are one-hole connecting interfaces on your modem card. They allow you to attach other devices to your card. The jacks on your modem card can be seen in Figure 1-1.
2 Installing Hardware.
Installing Hardware 2-1 Installing Hardware Installation Steps Step 1: Pr epar e y our computer 1. T urn off y our computer and all peripheral devices. 2. T ouch a metal plate on your computer to ground yourself and to discharge any static electricity , and then unplug the power cord from the wall outlet.
Installing Hardware 2-2 Step 2: Inser t the modem car d 1. Align the modem card with the PCI slot and press the card gently but firmly into the slot as shown in Figure 2-2. 2. Secure the modem card with the screw you had placed aside earlier . Step 3: Connect to pow er suppl y 1.
Installing Hardware 2-3 Step 4: Connect to the telephone line 1. Locate the most convenient telephone w all outlet. 2. If a phone is already connected to it, unplug the telephone cable from the wall outlet. 3. Connect the telephone cable from the telephone to the Phone jack of the modem.
Installing Hardware 2-4 Notes on T elephone Lines T o ensure that the modem works properly , know that: ❑ Y our modem cannot be used on “party lines” , nor can it be used on toll or coin-operated lines. Contact your local telephone company for help if y ou are not sure about the suitability of your telephone line.
3 Installing and Testing Modem Drivers.
Installing and Testing Modem Drivers 3-1 Installing and T esting Modem Driv ers This chapter is organized as follows: ❑ Installing the Modem Driver in Windows 95 ❑ T esting the Installation in Win.
Installing and Testing Modem Drivers 3-2 Installing the Modem Driv er in Windows 95 1. T urn on y our computer to allow the operating system to detect the modem. 2. When the dialog box similar to Figure 3-1 appears, insert the Installation CD into your CD-ROM drive and then click the Next button.
Installing and Testing Modem Drivers 3-3 4. When the dialog box similar to Figure 3-3 appears, click the Browse button to locate the driver files in E:DriversWin95 (where E: represents your CD-ROM drive). 5. Click the OK button. 6. When the dialog box similar to Figure 3-4 appears, click the Finish button.
Installing and Testing Modem Drivers 3-4 7. When the dialog box similar to Figure 3-5 appears, click the OK button. 8. When the dialog similar to Figure 3-6 appears, click the Browse button to locate the driver files in E:DriversWin95 (where E: represents your CD-ROM drive), and then click the OK button.
Installing and Testing Modem Drivers 3-5 T esting the Installation in Windows 95 1. Click Start -> Settings -> Control Panel . 2. Double-click the Modems icon. 3. When the Modems Properties dialog box similar to Figure 3-7 appears, click the Diagnostics tab.
Installing and Testing Modem Drivers 3-6 Installing the Modem Driv er in Windows 98/ 98SE 1. T urn on y our computer to allow the operating system to detect the modem. 2. When the dialog box similar to Figure 3-8 appears, insert the Installation CD into your CD-ROM drive and then click the Next button.
Installing and Testing Modem Drivers 3-7 4. When the dialog box similar to Figure 3-10 appears, click the Specify a location check box, and click the Browse button to locate the driver files in E:DriversWin98 (where E: represents your CD-ROM drive). 5.
Installing and Testing Modem Drivers 3-8 T esting the Installation in Windows 98/ 98SE 1. Click Start -> Settings -> Control Panel . 2. Double-click the Modems icon. 3. When the Modems Properties dialog box similar to Figure 3-12 appears, click the Diagnostics tab.
Installing and Testing Modem Drivers 3-9 Installing the Modem Driv er in Windows 2000 1. T urn on y our computer to allow the operating system to detect the modem. 2. When the Found New Hardware Wizard dialog box appears, click the Search for a suitable driver for my device (recommended) option, and then click the Next button.
Installing and Testing Modem Drivers 3-10 6. When the dialog box similar to Figure 3-15 appears, click the Next button. 7. Click the Yes button. 8. When the dialog box similar to Figure 3-16 appears, click the Finish button. 9. Re start your computer to let the new settings take place.
Installing and Testing Modem Drivers 3-11 T esting the Installation in Windows 2000 1. Click Start -> Settings -> Control Panel . 2. Double-click the Phone and Modems icon. 3. In the Broadxent DSI V.92 PCI DI3631 WIN2K Properties dialog box, click the Diagnostics tab.
Installing and Testing Modem Drivers 3-12 Installing the Modem Driv er in Windows Me 1. T urn on y our computer to allow the operating system to detect the modem.
Installing and Testing Modem Drivers 3-13 7. When Windows prompts you with the message Windows driver file search for the device: DSI WDM MODEM ENUMERATOR , click the Next button. 8. When the dialog box similar to Figure 3-20 appears, click the Finish button.
Installing and Testing Modem Drivers 3-14 T esting the Installation in Windows Me 1. Click Start -> Settings -> Control Panel . 2. Double-click the Modems icon. 3. When the Modems Properties dialog box similar to Figure 3-21 appears, click the Diagnostics tab.
Installing and Testing Modem Drivers 3-15 Installing the Modem Driv er in Windows XP 1. T urn on y our computer to allow the operating system to detect the modem. Windows XP will automatically install a default driver . Y ou will, however , need to replace this default driver with the driver on the Installation CD .
Installing and Testing Modem Drivers 3-16 10. When the dialog box similar to Figure 3-23 appears, click the Show compatible hardware option to select it, and then click ESS ES56T-PI Data Fax Modem in the Models box. 11. Click the Have Disk button. 12.
Installing and Testing Modem Drivers 3-17 15. When the dialog box similar to Figure 3-25 appears, click the Continue Anyway button. 16. Click the Finish button.
Installing and Testing Modem Drivers 3-18 T esting the Installation in Windows XP 1. Click Start -> Control Panel . 2. Click the Phone and Modem Options icon. 3. Click the Modems tab. 4. In the Modems tabbed page, click Broadxent DSI V.92 PCI DI3631 and then click the Properties button.
4 Uninstalling Modem Drivers.
Uninstalling Modem Drivers 4-1 Uninstalling Modem Drivers This chapter is organized as follows: ❑ Uninstalling the Modem in Windows 95 ❑ Uninstalling the Modem in Windows 98/98SE ❑ Uninstalling .
Uninstalling Modem Drivers 4-2 Uninstalling the Modem in Windows 95 1. Click Start -> Settings -> Control Panel . 2. Double-click the Add/Remove Programs icon. 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-1 appears, click Uninstall Broadxent DSI Modem .
Uninstalling Modem Drivers 4-3 Uninstalling the Modem in Windows 98/ 98SE 1. Click the Start -> Settings -> Control Panel . 2. Double-click the Add/Remove Programs icon. 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-2 appears, click Uninstall Broadxent DSI V.
Uninstalling Modem Drivers 4-4 Uninstalling the Modem in Windows 2000 1. Click Start -> Settings -> Control Panel . 2. Double-click the Add/Remove Programs icon. 3. In the Add/Remove Programs dialog box similar to Figure 4-3, click Uninstall Broadxent DSI Modem , and then click the Change/Remove button.
Uninstalling Modem Drivers 4-5 Uninstalling the Modem in Windows Me 1. Click Start -> Settings -> Control Panel . 2. Double-click the Add/Remove Programs icon. 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-4 appears, click the Install/Uninstall tab.
Uninstalling Modem Drivers 4-6 Uninstalling the Modem in Windows XP 1. Click Start -> Control Panel . 2. Click the Add or Remove Programs icon. 3. In the Add or Remove Programs dialog box similar to Figure 4-5, click the Change/Remove button. 4. When Windows prompts you to remov e the modem, click the Yes button.
5 Modem Features.
Modem Features 5-1 Modem F eatures Broad x ent DSI V .92 PCI D I 3631 allows y ou to fax documents, t r ansfer data and access online information easily from your computer . Some features of your Broad x ent DSI V .92 PCI D I 3631 are: Plug and Pl a y This feature allows y ou to install y o ur Broad x ent DSI V .
Modem Features 5-2 Video Con f e r encing Y our Broad x ent DSI V . 92 PCI D I 3631 comes complete with V .92 standard support, for use with H.32x video conferencing systems. QuickConnect This feature drastically reduces the amount of time it tak es for your Broadxent DSI V .
Modem Features 5-3 Modem-on-Hold This feature allows you to answer an incoming call even when y ou are surfing the Internet. Check with your local Internet Service Provider to ascertain that this feature is supported in your area.
A General Specifications.
General Specifications A-1 Gener al Specifications This appendix lists the general specifications of y our modem. Plug and Pla y ❑ PCI specification compliant.
General Specifications A-2 Data Featur es ❑ Integrated data, fax, and v oice mail modem. ❑ 56,000/54,000/52,000/50,000/48,000/46,000/ 44,000/42,000/40,000/38,000/ 36,000/34,000 ❑ 33,600/28,800/26,400/24,000/21,600/19,200/16,800/14,400/ 12,000/9,600/ 7,200/4,800/2,400/1,200/300 bps data speeds.
General Specifications A-3 Fax Featur es ❑ Supports Class 1 fax commands. ❑ F ax speeds up to 14,400 bps for send and receive. ❑ Compatibility with the following fax modem tr ansmission standards: • V .17 (14400 bps) • V .21 Channel 2 (300 bps) • V .
B Troubleshooting.
Troubleshooting B-1 T roubleshooting This appendix provides tips and solutions for resolving some of the problems you might encounter with Broadxent DSI V .92 PCI DI3631 either during installation or normal use. Pr oblems with Y our Modem The modem fails to accept commands to dial or answer a call.
Troubleshooting B-2 The modem cannot connect to the Internet at 56,000 bps. This may be due to line conditions in your area. Due to FCC regulations and/or line conditions, it is not always possible to achiev e the maximum data rate.
Troubleshooting B-3 Poor sound quality when using communications software. Some 32-bit sound and communications software require a Unimodem V file. Windows 95 normally installs this file. However , in some installations, the file is missing. Follow these steps to install the Unimodem V file: 1.
Troubleshooting B-4 Resolving Har dware Conflicts Hardware conflicts may occur when two or more peripher al devices are set to use the same I/O address, IRQ line or DMA channel.
Troubleshooting B-5 Resolving Conflicts in Windows 2000/ XP To run Device Manager: 1. Click Start -> Settings -> Control Panel . 2. Click the System icon. The System Properties dialog box appears. 3. Click the Hardware tab. 4. Click the Device Manager button.
Troubleshooting B-6 Pr oblems with installing Broadxent driv ers A Hardware Installation error message appears on a Windows XP operating system when a driver is being installed. At the time of this product's release, Microsoft strongly encour aged companies to submit their hardware solutions for certification.
C Service and Warranty Information.
Service and Warranty Information C-1 Service and W arr anty Information Visit our online help website for help with installation, answers to frequently asked questions, or troubleshooting tips. Our website hold a wealth of information as well as up-to-the-minute software and driver upgr ades.
Service and Warranty Information C-2 T ech Suppor t BEFORE YOU CONTACT US Please fill out the following information and be seated at your computer . • Model #: _____________Serial # _____________(bo.
Service and Warranty Information C-3 W arranty Inf ormation CREA TIVE (“the manufacturer”) warrants that equipment furnished will be free from defects in material and workmanship for a period of one (1) year from the confirmed date of purchase of the product new from the retail location.
An important point after buying a device Creative DSI V.92 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Creative DSI V.92 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Creative DSI V.92 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Creative DSI V.92 you will learn all the available features of the product, as well as information on its operation. The information that you get Creative DSI V.92 will certainly help you make a decision on the purchase.
If you already are a holder of Creative DSI V.92, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Creative DSI V.92.
However, one of the most important roles played by the user manual is to help in solving problems with Creative DSI V.92. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Creative DSI V.92 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
