Instruction/ maintenance manual of the product AP10 ClearOne
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AP10 T elephone Inter face Installation & Operation Manual.
ii T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 © 2002 ClearOne Communications, Inc. All rights reser ved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications, Inc.
iii AP10 Installation and Operation Manual T able of Contents CHAPTER 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . .1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Professional Services Group .
iv T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 R eceive R eduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 CHAPTER 1: Introduction Congratulations on purchasing the Audio P er fect ® telephone inter face. The AP10 uses advanced digital technology to maintain the highest possible audio quality .
Introduction ~ Unpacking T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 2 If you need additional information on how to install, set up, or operate your system, please contact us at one of the locations listed below . We welcome and encourage your comments so we can continue to improve our products and ser ve your needs.
3 Introduction ~ Controls and Connections T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 ClearOne is not responsible for product damage incurred during shipment. Y ou must make claims directly with the carrier . Inspect your shipment carefully for obvious signs of damage.
Introduction ~ Controls and Connections 4 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 R ear view A. Power. The AC power cord input is a NEMA-type connector allowing 100–240V AC, 50/60Hz. B. G-Link In, Out. This RJ-45 connector is used to connect the AP10 to the AP800 for control.
5 Introduction ~ Before Y ou Install T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 P ower requirements The AP10 automatically accommodates voltage requirements of 100–240V AC, 50/60Hz, 15W .
6 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760.
T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 The AP10 is designed for easy installation and set-up. All connections are made through rear -panel connectors. This section provides instr uctions on installing the units in the rack and making initial connections, creating a G-Link network, and assigning device ID numbers.
Installation ~ Hardware Setup 8 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 5. Wire the AP10 to the AP800 using the provided three-terminal Phoenix push-on connectors. These connectors are designed for easy wiring; simply insert the desired wire into the appropriate connector opening and tighten down the top screw .
9 Installation ~ Hardware Setup T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 If more than one AP10 is assigned the same device ID number , the T ransmit and Receive LEDs will flash red and green on the affected units until the error is cor rected.
10 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760.
T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 The AP10 has a variety of operational features configurable through DIP switch settings, including noise burst/auto-adapt, receive AGC control, auto-answer, auto- disconnect, call progression/loop, receive reduction, and hook-flash duration.
Configuration ~ DIP Switch Settings 12 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 R eceive AGC DIP switch 3 enables/disables the automatic gain control (AGC) function in the firmware. The AGC feature is designed to keep sof t and loud telephone participants at a consistent level.
13 Configuration ~ Calibration T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 R eceive reduction In some applications, it might be necessar y to duck (lower) the receive audio coming in through the telephone line when transmit audio is present.
Configuration ~ Calibration 14 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Auto-adapt If DIP switch 1 is off (down), call someone and continue to talk while the system gradually adapts over time. Once complete, the AP10 will be fully calibrated and ready for use.
T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 The AP10 has four basic functions: make a call, answer a call, disconnect a call, and mute. This chapter explains how to per for m these functions with the AP10 unit and a telephone handset (optional) and with the T elco inter face in AP -Ware.
Operation ~ Using the T elco Inter face 16 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 3. When the conversation is complete, press the Off button [E] to disconnect the call. Y ou can also disconnect using an exter nal controller .
17 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 T o mute • Click Mute TX to mute the transmit audio (audio sent to the telephone line). • Click Mute RX to mute the receive audio (audio from the telephone line). Other telco options • Hook-Flash.
18 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760.
T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 APPENDICES Appendix A : Specifications Dimensions (LxDxH) 17.25" x 10.25" x 1.
20 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Appendices ~ Appendix B: Pinouts Appendix B: Pinouts R emote connector pinout Pin Description 1 R emote On* 2 R emote Off* 3N / C .
21 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Set connector pinout Pin Description Pin Description 1 T o pin 6 of SET RJ-11C 4 Tip 2 T o pin 5 of SET 5 T o pin 2 of LINE 3 Ring.
Appendices ~ Appendix C: Serial Commands 22 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Convention Description <X> P arameters enclosed in < > indicate a mandator y parameter . [X] P arameters enclosed in [ ] indicate an optional parameter .
23 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 AP10 Serial Commands Command Function AA Sets auto-answer for a telco channel DIAL Dials a DTMF sequence or reports last sequence .
Appendices ~ Appendix C: Serial Commands 24 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Return values: DIAL returns the dialed string of numbers. The string is retur ned af ter the command has been completed (i.e. dialed all the touch tones).
25 Appendices ~ Appendix C: Serial Commands T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 LV L This command reports back the transmit or receive level for a unit. Command form: DEVICE LV L <CH> Explanation: <CH> is which parameter to be measured.
Appendices ~ Appendix C: Serial Commands 26 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 NULL This command sends a short noise burst down the telephone line and forces the AP10 to adapt to the telephone line. This command is write-only .
27 Appendices ~ Appendix C: Serial Commands T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 TERLE This command reports back the telephone echo return loss enhancement (ERLE) for the AP10 in dB.
Appendices ~ Appendix D: W ar ranty 28 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 ClearOne Communications, Inc. (Manufacturer) warrants that this product is free of defects in both materials and workmanship. Should any part of this product be defective, the Manufacturer agrees, at its option, to: A.
29 Appendices ~ Appendix D: W ar ranty T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Manufacturer shall not be liable for punitive, consequential, or incidental damages, expenses,.
Appendices ~ Appendix E: Compliance 30 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 FCC P art 15 Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to P art 15 of the FCC rules.
31 Appendices ~ Appendix E: Compliance T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 If you experience problems with this equipment, contact ClearOne Communications, Inc., 1825 R esearch Way , Salt Lake City , Utah 84119, or by phone at (801) 975-7200 for repair and warranty infor mation.
Appendices ~ Appendix F: Block Diagram 32 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Appendix F: Block Diagram G–LINK RS-485 CNVRT.
33 Glossary T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Acoustic Echo Cancellation (AEC) A process in which acoustical echo is removed from a signal. AEC can be used to remove unwanted signals from mic audio if the unwanted acoustic signal is available separately as an electronic signal.
Glossary 34 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Matrix mix er A mixer that allows routing of any input or combination of inputs to an output or any combination of outputs. Omni-directional Microphone A microphone that picks up audio in a 360-degree pattern.
35 Index T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 A answer a call 15 AP - Ware 15, 16 AP10 3 connecting the unit 7 control 17 features 2 front-panel controls 3 operation 15 r.
Index 36 T echnical Ser vices Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 T telco echo cancellation 2, 19 T elco inter face 15, 16 telco line 4 telco set 4 TERL 26 TERLE 27 tip and ring 4 transmit i.
An important point after buying a device ClearOne AP10 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ClearOne AP10 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ClearOne AP10 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ClearOne AP10 you will learn all the available features of the product, as well as information on its operation. The information that you get ClearOne AP10 will certainly help you make a decision on the purchase.
If you already are a holder of ClearOne AP10, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ClearOne AP10.
However, one of the most important roles played by the user manual is to help in solving problems with ClearOne AP10. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ClearOne AP10 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
