Instruction/ maintenance manual of the product Unified MeetingPlace Web Conferencing Cisco
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Corporate Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 526-4100 Installation and Upgrade Guide f or Cisco Unif ied MeetingPlace W eb Conferencing Re lease 6.
THE SPECIFICATION S AND INFORMAT ION REGARDING THE PRODUCTS IN THIS MA NUAL ARE SUBJECT TO CHANGE WITHOUT N OTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED.
iii Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 CONTENTS Preface vii Purpose ii-vii Audience ii-vii Naming Conventions ii-viii Documentation Conventions ii-ix Cisco Unified MeetingPlace Documentation ii-x Obtaining Documentation ii-x Cisco.
Contents iv Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 CHAPTER 2 Installing Web Conferencing 2-1 Preinstallation Tasks: Web Con ferencin.
Contents v Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preparing the External Cluster 4-8 Installation Tasks: Web Conferencing in a Load B.
Contents vi Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01.
vii Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preface This preface contains the follo wing sections: • Purpose, page vi i • Audience.
viii Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Preface Naming Conven tions After you install Cisco Unified MeetingPlace W eb Conferenci.
ix Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preface Documentation Conventions Documentation Conventions Cisco Unif ied MeetingPlace documentatio n also uses the follo wing con ven tions: Note Means reader take n ote.
x Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Preface Cisco Unified MeetingP lace Docu mentation Cisco Unified MeetingPlace Documentation For descriptions and lo cations of Cisc o Unified MeetingPlace documentation on Cisco.
xi Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preface Documentation Feedback Documentation Feedback Y ou can pro v ide feedback about Cisco technical documentation on the Cisco Support site area b y entering your comments in the feedback fo rm av ailable in e very online document.
xii Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Preface Product Alerts and Field Notices http://www .cisco.com/en/US/products/prod ucts_security_vulnerabilit y_policy .html The link on this page has the curr ent PGP ke y ID in use.
xiii Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 Preface Obtaining Technical Assistance T ip Displaying and Se arching on Ci sco.
xiv Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Preface Obtaining Additional Publ ications and Information Se verity 4 (S4)—Y ou require information or assistance with Cisco product cap abilities, installation, or confi guration.
CH A P T E R 1-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 1 Introducing Cisco Unified MeetingPlace Web Conferencing This chapter contai.
1-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g About Cisco Unified M.
1-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 1 Introducing Cisc o Unified MeetingPlace Web Conferencing About Cisco Unified Meeti ngPlace Web Conferencing All of these services are controlled by a master service called the Cisco MeetingPlace W eb Conferencing Service.
1-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g About Cisco Unified M.
1-5 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 1 Introducing Cisc o Unified MeetingPlace Web Conferencing About Cisco Unified Mee.
1-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g About Cisco Unified MeetingPlace Web Conf erencing Figur e 1- 2 Cisco Unified MeetingPlace W eb Conf er encing Components 1.
1-7 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 1 Introducing Cisc o Unified MeetingPlace Web Conferencing Terms of Use (For more in formation about the Agent Service, see the “Ov ervie w of the Cisco MeetingPlace Agent Service” section on page 1-4 .
1-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g Terms of Use • SSO software inte grations require proper conf iguration of Cisco Unif ied MeetingPlace W eb Conferencing systems through the Ad min pages.
1-9 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 1 Introducing Cisc o Unified MeetingPlace Web Conferencing New Feature and Enhance.
1-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 1 Introducing Cisco Unified MeetingPla ce Web Conferencin g New Feature and Enha.
CH A P T E R 2-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 2 Installing Web Conferencing This chapter describes ho w to complete a new installatio n of Cisco Unif ied MeetingPlace W eb Conferencing.
2-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Preinstallation Tasks: W eb Conferen cing Installi.
2-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Preinstallation Tasks : Web Conferencing Note Check System Requir ements for Cisco Unified MeetingPlace at http://www .
2-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Preinstallation Tasks: W eb Conferen cing Hostname.
2-5 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Installation Tasks: Web Conferencing Installation Tasks: Web Conferencing The Cisco Unif ied MeetingPlace W eb Conferencing installatio n is completed in three parts: 1.
2-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Installation Tasks: Web Confe rencing One NIC enabled and configur ed with two IP addresses; second NIC is disabled • Only utilizes one of the tw o NICs on the system.
2-7 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Installation Tasks: Web Conferencing To Configure a.
2-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Installation Tasks: Web Confe rencing Note W e highly recommend that you conf igure the duple x of your netwo rk adapters for Full Duple x (either 100/Full or 1000 /Full, as applicable).
2-9 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Installation Tasks: Web Conferencing Step 3 Config .
2-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Installation Tasks: Web Confe rencing • (If the local server option is chosen) SQL Server 2000. This requires an au tomatic reboot.
2-11 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Installation Tasks: Web Conferencing Step 3 After .
2-12 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Postinstallation Tasks: Web Confe rencing MPConnect (0x14B0) Debug: Response: <?xml version="1.
2-13 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Postinstallation Tasks: Web Conferencing • This hostna me must be resolvable by its intended users.
2-14 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Postinstallation Tasks: Web Confe rencing Step 4 From the Ne w Meeting scheduling page, fi ll in your meeting details, th en click Schedule .
2-15 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 2 Inst alling Web Conferencing Postinstallation Tasks: Web Conferencing c. Click Security to e xpand it. d. Click New Login . The SQL Server Login Propert ies windo w opens.
2-16 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 2 Installing W eb Conferencing Postinstallation Tasks: Web Confe rencing Step 5 .
CH A P T E R 3-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 3 Installing Web Confere ncing for a Segmented Meeting Access Configuration C.
3-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 3 Installing Web Conferencing for a Segmented Meeting Access Configu ration About.
3-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 3 Installing We b Conferencing for a Segmented Mee ting Access Configuration About.
3-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 3 Installing Web Conferencing for a Segmented Meeting Access Configu ration Prein.
3-5 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 3 Installing We b Conferencing for a Segmented Mee ting Access Configuration Installation Tasks: Web Conferenc ing in an SMA-2S Co nfiguration 7.
3-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 3 Installing Web Conferencing for a Segmented Meeting Access Configu ration Postinstallation Tasks: Web Confe rencing in an SMA-2S Configur ation Postinstallation Tasks: Web Conferencing in an SMA-2S Configuration 1.
CH A P T E R 4-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 4 Installing Web Conferencing in a Load Balancing Configuration This chapter de scribes how to install Cis co Unified Meeting Place W eb Conferenc ing in a load ba lancing confi guration.
4-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration About Installin.
4-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration About Installing.
4-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration About Installin.
4-5 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration About Installing.
4-6 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration About Installing Web Conferencing in a Load Balancing Configuration Internal users can join both internal meetings and e xternal meetings.
4-7 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration About Installing Web Conferencing in a Load Ba lancing Configuration for Video- Enabled Systems 3.
4-8 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Preinstallation.
4-9 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration Installation Tas.
4-10 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Installation Tasks: Web Confe rencing in a Load Balanci ng Configur ation f.
4-11 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration Installation Ta.
4-12 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Installation T.
4-13 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration Installation Ta.
4-14 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Installation Tasks: Web Confe rencing in a Load Balanci ng Configur ation f.
4-15 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 4 Installin g Web Conferencing in a Lo ad Balancing Configuration Postinstallatio.
4-16 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 4 Installing Web Confer encing in a Load Balancing Configu ration Postinstallati.
CH A P T E R 5-1 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 5 Troubleshooting the Web Conferencing Installation This chapter describes ho w to troubleshoot common problems that can occur wh ile installing Cisco Unif ied MeetingPlace W eb Conferencing.
5-2 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 5 Troubleshoo ting the Web Conferencing Installatio n Installation Problems 4. If the server is still not worki ng properly , run the Cisco Unifi ed MeetingPlace W eb Conferencing installer again in Repair mode.
5-3 Installation and Upgrade Guid e for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Chapter 5 Troubleshooting the Web Con ferencing Installation Server Connection Proble ms Step 2 In the OS Image fiel d, verify the operating syst em version.
5-4 Installation and Upgrade Guide for Cisco U nif ied MeetingPlace Web C onferen cing Release 6.x OL-13418-01 Chapter 5 Troubleshoo ting the Web Conferencing Installatio n Meeting Room Connection Pr oblems Step 5 Click OK . Step 6 Click Sa ve Changes .
A-1 Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Conferen cing Release 6.x OL-13418-01 APPENDIX A Uninstalling Web Conferencing or SQL Server Software This appendix contain s the.
A-2 Installation and Upgrade Guide for Cisco Unif ied MeetingPlace Web C onferencing Release 6.x OL-13418-01 Appendix A Unin stalling Web Conferen cing or SQL Server Software Uninstalling SQL Server S.
IN-1 Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 INDEX A account, least privileged SQL, creating 2-14 Audio Server hostname 2-3 installati.
Index IN-2 Installation and Upgrade Guide for Cisco Unified MeetingPlace W eb Conferencing Relea se 6.x OL-13418-01 common storage location ( load balancing) 4-8 preparing (load balanci ng) 4-8 extern.
Index IN-3 Installation and Upgrade Guide for Cisco Uni fied MeetingPlace Web Co nferencing Rele ase 6.x OL-13418-01 mixed cluster and sin gle configuration, illustration 4-3 mixed cluster confi gurat.
Index IN-4 Installation and Upgrade Guide for Cisco Unified MeetingPlace W eb Conferencing Relea se 6.x OL-13418-01 SSL SMA-2S configuration wi th segmented DNS 3-3 T tasks installati on 2-5 installat.
An important point after buying a device Cisco Unified MeetingPlace Web Conferencing (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Unified MeetingPlace Web Conferencing yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Unified MeetingPlace Web Conferencing - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Unified MeetingPlace Web Conferencing you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Unified MeetingPlace Web Conferencing will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Unified MeetingPlace Web Conferencing, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Unified MeetingPlace Web Conferencing.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Unified MeetingPlace Web Conferencing. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Unified MeetingPlace Web Conferencing along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center