Instruction/ maintenance manual of the product SPA525G2 Cisco Systems
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Cis c o Small Busine s s S P A525 G and S P A525 G2 S P CP IP Phones USER GUIDE.
Cisco Small Busines s SP A525G and S P A 525G2 SP CP IP Phone User G uide 1 Con t e n ts Chapter 1: Getting Started 4 Overview 4 Caring for Your Phone 6 Understanding You r Ph one Lines and Buttons 7 .
Cisco Small Busines s SP A525G and S P A 525G2 SP CP IP Phone User G uide 2 Con t e n ts Chapter 3: Using Basi c Phone Functions 35 Placing or Answering a Call 36 Adjusting Call Volume and Muting 36 U.
Cisco Small Busines s SP A525G and S P A 525G2 SP CP IP Phone User G uide 3 Con t e n ts Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone 49 Verifying that the Cisco SPA525G2 is Paire.
1 Cisco Small Busines s SP A525G and S P A 525G2 SP CP IP Phones User Guide 4 Get ting St ar te d This chapter pr ovide s an ov er view of your Cisco At t endant Cons ole IP phone.
Get ting Star ted Over view Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 5 1 Setup of the phone net work is typically p erformed by using Cisco Configuration As sistant (CCA) software. This software is a vailable on Cisc o.
Get ting Star ted Over view Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 6 1 • W ireless- G client suppor t • Ken s in gto n s e c ur it y sl o t The functionality of the phone s can be modified by your phone syst em administrat or .
Get ting Star ted Unders tanding Y our Phone Lines and B uttons Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 7 1 Understanding Y our Phone Line s and But tons Fig u re 1 identifie s the parts of your phone.
Get ting Star ted Unders tanding Y our Phone Lines and B uttons Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 8 1 4 IP phone screen Y our phone might var y , but t ypically.
Get ting Star ted Unders tanding Y our Phone Lines and B uttons Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 9 1 So ftk e y Bu t t on s The f our s oftke y buttons hav e diff er ent functions depending on the menu configuration and function selected.
Get ting Star ted Unders tanding Y our Phone Lines and B uttons Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 10 1 Call R tn Returns the last miss ed call by dialing the number that called you. Se e “Viewing and Returning Mis se d Calls,” on pag e 41 .
Get ting Star ted Unders tanding Y our Phone Lines and B uttons Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 11 1 Flash Provides hook flash functionalit y f or three-way calling and call waiting ser vices provided by the PS TN or Centre x service.
Get ting Star ted Unders tanding Y our Phone Lines and B uttons Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 12 1 Refr e sh Refr e shes the screen. Useful after changing a configuration or when you want t o up dat e inf ormation.
Get ting Star ted Using the Keypad and Buttons with Menus Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 13 1 Using the K eypad and But tons with Menus Press a s oftke y and k eypad buttons t o na vigate menus and enter paramet ers on the IP phone screen.
Get ting Star ted En tering Numbers and T ext in Fields Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 14 1 Entering Numbers and T ex t in F ields Some fields on the IP phones requir e you t o enter numbers and te x t by using the k eypad or softke y buttons.
Get ting Star ted Using Phone Hardw ar e and Acc ess ories Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 15 1 Using Phone Hardwar e and Ac c e s s orie s Using the Sp eak erphone The IP phones pr ovide a speak erphone. T o use the sp eak erphone, pr e ss Speaker (the handset can be either on or of f hook) .
Get ting Star ted Using Phone Hardw ar e and Acc ess ories Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 16 1 Conne cting Blueto oth He adset s Y our phone is Bluet ooth compatible and works with Bluetooth device s such as headsets .
Get ting Star ted Using Phone Hardw ar e and Acc ess ories Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 17 1 STEP 3 Wi th Bluet ooth highlight ed, press the Arrow k eys t o toggle Bluet ooth on or off . STEP 4 Press Set . STEP 5 Creat e a profile f or your headset .
Get ting Star ted Using Phone Hardw ar e and Acc ess ories Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 18 1 STEP 3 Scroll t o Bluet o oth Mode and pr ess the Right Arrow k ey t o cho ose one of the fo l l o w i n g : • Phon e — Y our IP phone pairs with a Bluetooth headset .
Get ting Star ted Using the Cisc o A ttendant Console Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 19 1 • T o use a Bluet ooth headset , make sure your headset is powered on. Press Headset on your phone (or , if supported, press Answer on your Bluetooth headset t wice) and dial the number to place a call.
Get ting Star ted Using the Cisc o A ttendant Console Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 20 1 Configuration of the Cisc o A ttendant Consol e and as signment of the line buttons is typically performed by the phone syst em administrator and is not de scribe d in this document .
2 Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 21 Inst alling Y our Phone This chapter describe s how t o install and connect your IP phone.
Installing Y our Phone Conne cting the Handset Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 22 2 C onne cting the Hands et STEP 1 Fi nd the longer end of the coiled phone cord. Inser t it int o the back of the phone base in the slot marked with a phone symbol.
Installing Y our Phone Conne cting the Handset Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 23 2 Numb er Comp onent 1 Aux ilia r y p or t . On ly f o r us e w i th the Cisc o Att endant Cons ole. 2 Power port . Inser t the power adapter plug int o this por t .
Installing Y our Phone (Optional) A t taching the D esk Stand Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 24 2 (Optional) At taching the D e sk St and Do not attach the desk stand if you want t o mount the phone t o the wall.
Installing Y our Phone Conne cting Y our Phon e P ower Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 25 2 C onne cting Y our Phone Power The Cisc o S P A525G and Cisc o S P A525 G2 do not ship with power supplies .
Installing Y our Phone Conne cting Y our Phon e to the Ne t work Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 26 2 C onnec ting Y our Phone to the Wirele ss Net work The Cisco S P A525G and Cisc o SP A525 G2 phone suppor ts connections to a wire les s network .
Installing Y our Phone Conne cting Y our Phon e to the Ne t work Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 27 2 The f ollowing example shows WEP inf orm ation f or a Linksys WRV200 rout er : If your rout er is using WP A , note the WP A shared k ey , or pas sphrase that you shall ent er when configuring the phone.
Installing Y our Phone Conne cting Y our Phon e to the Ne t work Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 28 2 S et ting the Phone Wireles s C onnec tion T o set up th.
Installing Y our Phone Conne cting Y our Phon e to the Ne t work Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 29 2 STEP 7 Choo se one of the f ollowing options : • W ire.
Installing Y our Phone Conne cting Y our Phon e to the Ne t work Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 30 2 f . Save y our changes . g. On the Cisco S P A525G and Cis co S P A525 G2, with PIN Configuration highlighted, pr es s Selec t .
Installing Y our Phone Conne cting Y our Phon e to the Ne t work Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 31 2 • WP A / WP A 2 Enterprise : This typ e of authenticat.
Installing Y our Phone Conne cting Y our Phon e to the Ne t work Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 32 2 - TLS: Ent er the User ID , choo se whether the phone sh.
Installing Y our Phone V erif ying Phone Star tup Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 33 2 V erif ying Phone St ar tup After r eceiving power and net work connectivit y , the phone ex e cutes a boot-up sequence. During this se quence, the display shows the Cisco logo.
Installing Y our Phone Upda ting Y our Phone F irmwa r e Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 34 2 STEP 4 L ocate the phone firmwar e file that you downloaded from Cisc o.
3 Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 35 Using B asic Phone F unctions This chapter describe s how t o use the ba sic functions of your Cisco SP A525 G and SP A525 G2 IP phone.
Using B asic Phone F unctions Placing or Answering a C all Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 36 3 Placing or Answering a Call Y ou might ha ve t o dial a numb er or numbers to r each an outside line. A sk your syst em administrator .
Using B asic Phone F unctions Putting a Call on Hold Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 37 3 Using Mute T o mute the phone micropho ne, speak er , or headset microphone, pr e ss Mut e . The button lights red. Press Mute again t o unmute.
Using B asic Phone F unctions T rans f erring Call s Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 38 3 T ransferring Calls Y ou can transf er a call to another e x tension. STEP 1 During an active call, or with a call on hold, press Tr ns f er .
Using B asic Phone F unctions Recording a Live Call Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 39 3 T o return t o the original ca ll, use the f ollowing method: STEP 1 Use the navigation button t o sele ct the call. STEP 2 Press Re sume to r ec onnect to the call.
Using B asic Phone F unctions F orwarding Calls Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 40 3 • Press Option to modify the list and choo se: - Delet e Ent r y t o remove the entry from the list. - Delet e List t o delet e all entries from the list .
Using B asic Phone F unctions Configuring Call W aiting Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 41 3 STEP 1 Ch oose Call Pr efer enc es . STEP 2 Scroll t o Do Not Disturb . STEP 3 Press the Right Arrow k ey to turn Do Not Disturb on.
Using B asic Phone F unctions Picking Up a Call Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 42 3 Picking Up a Call Depending on the way your phone net work is configured,.
Using B asic Phone F unctions Using the Phone Dir ectories Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 43 3 Using the Phone Direc torie s The Cisco S P A525 G and SP A525.
Using B asic Phone F unctions Using the Phone Dir ectories Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 44 3 STEP 1 In the Personal Addr es s Book scr een, pres s Add . STEP 2 Use the keypad t o enter the name of the direct or y entr y .
Using B asic Phone F unctions Using the Phone Dir ectories Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 45 3 Y ou can pr es s Dial to cal l the con tac t , o r Option to delet e, copy , or edit the c ontact .
Using B asic Phone F unctions Using the Call His tor y Lists Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 46 3 Using the Call Histor y Lists Viewing the Call Histor y List s T o view the Call History lists : STEP 1 Press Setup .
Using B asic Phone F unctions Acc essing V oic email Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 47 3 NOTE If the call was fr om a long distance numb er , you ma y ha ve t o e dit the call bef ore dialing it . Pr ess EditD ial and us e the softke ys and ke ypad to edit the number .
4 Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 48 Using Advanc e d Phone F unc tions This chapter describe s how t o configure advanced f eatures on your Cisco S P A525G and S P A525G2 IP phone.
Using Advanc ed Phone Functions Using Y our Bluet ooth-Enabled Mobile Phon e Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 49 4 Not all mobile phones suppor t this function.
Using Advanc ed Phone Functions Using Y our Bluet ooth-Enabled Mobile Phon e Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 50 4 Initiating Pairing fr om the Cisc o SP A525G2 The Cis co S P A52 5G2 c onnects to one Bluetooth devic e at a time.
Using Advanc ed Phone Functions Using Y our Bluet ooth-Enabled Mobile Phon e Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 51 4 Initiating Pairing from Y our Blueto oth-Enable d Mobile Phone The procedure varies depending on your phone model.
Using Advanc ed Phone Functions Using Y our Bluet ooth-Enabled Mobile Phon e Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 52 4 • Green icon—Bluet ooth is enable d and the Cisco S P A525 G2 is conne ct e d to a mobile phone.
Using Advanc ed Phone Functions Using Y our Bluet ooth-Enabled Mobile Phon e Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 53 4 Making a Mobile Phone Call through the Cisc o SP A525G2 When you mak e a mobile phone call by using your Cisco S P A525 G2, your Cisco S P A525 G2 acts as a handsfree device f or your phone.
Using Advanc ed Phone Functions Using Y our Bluet ooth-Enabled Mobile Phon e Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 54 4 Re ceiving Mobile Phone Calls by usin g the .
Using Advanc ed Phone Functions Charging Y our M obile Phone Using Y our Cisc o SP A525G2 Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 55 4 The display bubble shows the f o llowing inf ormation if it is suppor ted by the mobile phone: • Bat t er y indicator —Shows the bat ter y lif e left on your mobile phone.
Using Advanc ed Phone Functions Playing MP3 Files on Y our Phone Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 56 4 Pla ying MP3 F ile s on Y our Phone Y our IP phone contains an audio play er that can play .
Using Advanc ed Phone Functions Playing MP3 Files on Y our Phone Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 57 4 Pla ying S ongs In the Pla ylist , s cr oll t o the song you want t o begin playing and pr es s Play . Y ou can control the play by using the f ollowing controls : • Stop —St op the s ong.
Using Advanc ed Phone Functions Cust omizing Y our IP Phone S creen Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 58 4 Customizing Y our IP Phone S cre en Y ou can cust omize your IP phone scr een. Changing the S creen C ontrast T o adjust the contrast of the IP phone screen: STEP 1 Press the Setup button.
Using Advanc ed Phone Functions Cust omizing Y our IP Phone S creen Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 59 4 C onfiguring the Phone Scre en Saver Y ou can enable your phone screen saver and specif y its appearanc e and the amount of time f or the phone to be idle bef o r e it begins .
Using Advanc ed Phone Functions Re sta r t in g Y o ur Ph on e Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 60 4 Changing the Phone W allpap er T o change the b ack gr ound picture on your phone: STEP 1 Press the Setup button.
Using Advanc ed Phone Functions V iewing Phone, Ne twork , and Call Inf ormation Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 61 4 Viewing Phone, Net work, and Call Informa tion The Cisco S P A525G and S P A525 G2 provide menus t o view status and net work inf ormation ab out your phone.
Using Advanc ed Phone Functions V iewing the W ireless Conne ction Sta tus Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 62 4 • IP Address • Subnet Mask • Default Rou.
Using Advanc ed Phone Functions Advanc ed Menus for T e chnical Suppor t Personnel Cisco Small Busines s SP A525G and S P A 525 G2 SPCP IP Phones User Guide 63 4 STEP 4 Scroll t o Wire le s s St at u s and press Select . The status , S SID name, and signal strength ar e displayed.
A Cisco S mall Business IP Phone SP A 525G/S P A 525 G2 User Guide (S PCP) 64 Wher e to Go F rom Her e Cisco provides a wide range of r esources to help y ou and your cust omer obtain the full benefits of the Cis co SP A525 G or Cisco S P A525G2. Suppor t Cisco Small Busine ss Supp ort Communit y w ww .
Where to Go F rom Her e Cisco S mall Business IP Phone SP A 525G/S P A 525 G2 User Guide (S PCP) 65 A Regulator y Compliance and S a fe t y I n fo r m a t i o n fo r t h e Cisco S P A300 Series and Cisco S P A500 Series IP Phon e w w w .cis co.com/ en/US/ doc s/voice_ip_comm/ csbpipp/ip_phone s/regulat o r y_compliance/ guide/rcsi_500_series.
© 2010 – 2012 Cisco Systems, Inc. All rights rese rved. OL - 18195 -05 Power Adapter St a temen t This pr oduct is intended t o be supplied by a Listed Dir ect Plug-In P o wer Unit marked “Class 2" or Listed Adapter mark e d “L.P .S.” (or “Limited P ower Source”) and rated fr om +5V dc, 2A minimum.
© 2010 – 2012 Cisco Systems, Inc. All rights rese rved. OL - 18195 -05 IMPOR T ANT NOTE FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set f or th f or an uncontrolled en vir onment . This equipment should be installe d and operated with minimum distance 20 cm bet ween the radiator & your body .
An important point after buying a device Cisco Systems SPA525G2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems SPA525G2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems SPA525G2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems SPA525G2 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems SPA525G2 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems SPA525G2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems SPA525G2.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems SPA525G2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems SPA525G2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
