Instruction/ maintenance manual of the product OL-5461-02 Cisco Systems
Go to page of 114
B-1 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 APPENDIX B Error Messages This appendix describes the error messages and recommends solutions. It contains the f ollo wing sections: • B.1 Cisco MGM Client Error and W arning Messages, page B-1 • B.
B-2 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-103: Fatal error: Connection to the EMS server was lost.
B-3 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-111: Your password has expired. You need to set a new password. Do you want to continue? Recommended Action Enter a new password.
B-4 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-117: Cannot launch a browser.
B-5 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-132: User disabled due to a sec urity violation. Contact administrator to enable user account . Recommended Action Contact the administ rator to re-enable the user acc ount.
B-6 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-145: Illegal record count. Ente r a positive integer. Recommended Action Enter a positi ve inte ger . Error Message EID-146: Event Export Manager - Cannot create or append to filename .
B-7 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-159: Selected NEs for software download are of different model types. Recommended Action Reselect the NEs.
B-8 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-167: Selected NE list is empty. Select NEs from the Available NEs list. Recommended Action Select at least one NE for the memo ry backup or software d ownlo ad operation.
B-9 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-178: An error occurred while mo difying the global MGM configuration. Changes might not be communicated to other MGM clients .
B-10 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-186: The request to open the current configuration file was denied. Recommended Action An incorrect server conf iguration ap pears on the Cont rol Panel window .
B-11 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-194: A maximum of n can be configured. You must remove an existing host if you want to add another host .
B-12 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-209: Could not cancel selected job(s). Action failed. Recommended Action The selected task or job is already runn in g or has already been cancelled.
B-13 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-218: Some NEs have no ass ociated partitions to downlo ad the image file. Proceed anyway? Recommended Action One or more of the selected N Es hav e no partition selected for do wnload ing the image.
B-14 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-229: An EFD with the same name already exists. Specify a unique EFD name and retry. Recommended Action Enter a unique EFD name and retry .
B-15 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-238: At least one network eleme nt should be allowed. Recommended Action Add at lea st one NE to th e EFD.
B-16 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-248: TID/SID for MGM is mandato ry. Enter a value. Recommended Action Enter a target identifi er (TID) or source identifier (SID) v alue.
B-17 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-259: Select a user to modify. Recommended Action Select a user . Error Message EID-260: Select an NE for the user.
B-18 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-269: Database error: Cannot cha nge the user password. Recommended Action A database error occurred during this op eration.
B-19 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-301: Export data error: Table n ot instantiated. Recommended Action Y ou cannot e xport data before t he table is fully o pen.
B-20 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-310: Graph is not available at this time. Recommended Action The graph could not be st arted because the NE could not be contacted.
B-21 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-319: Error while sorting data i n the database. Recommended Action Restart the Cisco MGM client and retry .
B-22 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-331: Error occurred. Table will be closed. Recommended Action Restart the Cisco MGM client and retry .
B-23 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-353: This operation wil l result in deleting the selected user(s) from the database. Press 'OK' to con tinue and 'Cancel' to abort the o peration.
B-24 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-408: Error occurred while re ading the DS1 port configurat ion from the database. The data shown may be in consistent with the network elemen t's actual configuration.
B-25 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-422: Error occurred while reading the VC3 configuration from the database. The data shown may be inco nsistent with the network element ’s actual configuration.
B-26 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-453: Protection group must have working card(s). Recommended Action Select a protection group that co ntains at least one w orking card.
B-27 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-463: 0.0.0.0 is not a valid SNTP server IP address. Enter a valid IP address. Recommended Action Enter a valid IP address.
B-28 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-505: Database error: Error occurred while adding the new group to the database. Recommended Action A database e rror occurred while ad ding the new group.
B-29 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-520: Database error: Error occurred while adding the new NE to the database. Recommended Action A database error occurred while adding the n ew NE.
B-30 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-530: An error occurred while re ading data from the database. Recommended Action Exit and restart the Cisco MGM clie nt.
B-31 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-539: Database error: Cannot mod ify the network element name. Recommended Action A database error occurred during this op eration.
B-32 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-549: Database error: Cannot set the NE type in the database. Recommended Action A database error occurred during this op eration.
B-33 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-559: User Password is a mandato ry field. Enter a unique user password and retry. Recommended Action Enter a unique user password.
B-34 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-569: No objects are assigned to the user. Assign at least one object to the user. Recommended Action Assign an object to the user .
B-35 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-576: Database error: Cannot ass ign ports to the user. Recommended Action A database error occurred during this op eration.
B-36 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-585: The “to” IP Address is low er than the “from” IP Address. Recommended Action This error occurs during the add ition of b ulk NEs.
B-37 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-598: A database error occurred while deleting the selected group from all references of its parent. T he group might not be deleted com pletely.
B-38 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-623: An error occurred i n response to a topolo gy change. Refresh the view. Recommended Action Close, then reopen the t opology windo w .
B-39 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-638: A MGM administrator has modified the MGM domain. As a result, your request to modify the MGM topol ogy is invalid.
B-40 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-649: A duplicate target is not allowed. Recommended Action Specify a targ et that has not been used before.
B-41 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-663: Circuit ID length cannot e xceed 64 characters. Recommended Action Enter a circuit ID that does not exceed 64 characters.
B-42 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-676: Some of the data was not e xported correctly. See the file filename for details. Recommended Action A malfunction occurred while displayi ng data in the property sheet.
B-43 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-700: An error occurred while sa ving node coordinates to the database. Refresh the view and retry . Recommended Action Click the Refresh Data tool to re fresh the vi ew and recustomize the coordinates.
B-44 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-712: An error occurred while lo ading the link from the database. Recommended Action Restart the Network Map.
B-45 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-722: Circuits must be created be tween two nodes that are in servi ce and available. Recreate the circuit.
B-46 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-733: The node is not available or there are no available physical termination points for the given lin k size.
B-47 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-800: Selected NEs are invalid o r unreachable.
B-48 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-817: Select a topology to delet e. Recommended Action Select a topology to delete. Error Message EID-833: Invalid source or destinat ion selected for routing.
B-49 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-857: Failed to provision L2 ser vice. Recommended Action If the topology is not synchro nized, close the L2 service wizard and try agai n after the topology sy nchronization is compl ete.
B-50 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-866: Select only one L2 service from the table. Recommended Action Select one L2 service. Error Message EID-868: No L2 service is selected to show drops.
B-51 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-878: Failed to Reset General at tributes of L2 Service. Recommended Action Close the m odify L2 servi ce window and try again.
B-52 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-906: Destination is not fully s pecified. Recommended Action Specify the destination NE and CTPs. Error Message EID-907: Slot selection is mandator y.
B-53 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-917: Sources cannot be the same . Recommended Action Y ou cannot sele ct the same CTPs for the source and secondary source.
B-54 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-932: Failed to route circuit. Recommended Action The server is no t ready . W ait se v eral minutes; then , reopen the Circuit wizard and try again .
B-55 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-942: Delete job already in prog ress on the selected circuit(s).
B-56 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-949: Number of circuits must be greate r than or equal to 1. Enter a valid number and retry. Recommended Action Enter a value that is grea ter than or equal to 1.
B-57 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-960: Failed to change the circu it state. Recommended Action Check if the Cisco MGM serv er is up and runnin g.
B-58 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-972: When 'Ignore All Customer IDs' is not selected, at least one customer ID must be added to the Sel ected Names list.
B-59 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Client Error and Warning Messages Error Message EID-987: There are no possible Ethe rnet nodes to add. Recommended Action No action. Error Message EID-988: Cannot create monitor circ uits on this termination point.
B-60 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Client Error a nd Warning Messag es Error Message EID-1015: Failed to retrieve receiv ed text. Recommended Action V erify that the Cisco MGM serv er is up and runni ng.
B-61 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s B.2 Cisco MGM Server Error Messages Cisco MGM server error messages appear in th.
B-62 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-404: Unable to connect to datab ase. Recommended Action The application f ailed to log i nto the Or acle database.
B-63 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-1025: Could not get access to one of the circuit nodes. Verify that you have user privileges for all of the nodes in this circuit.
B-64 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-1034: Failed to cancel the roll . Recommended Action Contact your system administrator . Error Message EID-1035: Failed to finish the roll .
B-65 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Step 3 Correct the problem and pe rform the operation again. Step 4 If the problem persists, con tact the system ad ministrator . Error Message EID-1052: Error occurred while addi ng the span.
B-66 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-1060: Error deleting. Recommended Action Click the De tails button to vie w the reason why the delet ion failed. F or more information, cont act Cisco technical sup port.
B-67 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-2026: Exception string occurred while in itializing the NE Service. Trying to stop the service. Recommended Action Restart the Cisco MGM server .
B-68 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-6050: Exception. This m ethod is not implement ed for this network element. Recommended Action Contact Cisco techni cal support.
B-69 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-212: Error waiting on a semapho re. Recommended Action If the Cisco MGM server starts, ig nore this i nternal err or .
B-70 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-237: Timer thread exiting. Recommended Action If the timer thread exits, the softw are and conf igu ration upload/do wnload wi ll not work prop erly .
B-71 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-606: Active alarm recovery loop ing for NE ID . Recommended Action The Cisco MGM server cannot recover the acti v e or standing alarms on the NE because of a loop in the SNMP ag ent on the NE.
B-72 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-819: Selected topology is undergoing Resync. Ple ase wait until the L2 Topology Resync is completed. Recommended Action W ait until the topol ogy resynchr onization is compl eted.
B-73 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-828: There are no M-cards in th e topology. Recommended Action Check whether a ll the ML-series cards are present and try again.
B-74 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-2014: Exception: string . Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-75 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-2030: EventDispatcher received is null. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-76 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-2045: Exception_string occurred while deleting from Circuit Destination Table. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-77 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-2060: Cannot add discovered NE.
B-78 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-2069: Exception string occurred while updating NE IP address. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-79 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-2086: Exception: value occurred while reading t he ons15454-callback-iiop-listen-port p arameter value from the MGMServer .
B-80 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-2204: Software download operati on failed on NE ID because the standby agent version is running. Recommended Action The standby agent vers ion is running.
B-81 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-2212: Software download operation failed because of inva lid path parameter. Recommended Action V erify t hat the path nam e (representi ng the path on the TFTP server where the catalog.
B-82 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-3016: Cannot register for event s. Recommended Action Open the Co ntrol Panel. Expand MGM and PM Service . Stop and restar t the PM service.
B-83 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-3031: Error in parsing tick rat e XML. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-84 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-4001: Exception: string occurred while connecting the CORBA object to the Object Request Broker (ORB). Recommended Action Restart the Cisco MGM server .
B-85 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-4018: Exception: string while registering for the intern al Cisco MGM events with the main server. Recommended Action Restart the Cisco MGM server .
B-86 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-4242: Exception: deletelink ( ) unable to delete manual li nk. Link ID is string . Recommended Action Revie w the reason for failure stated i n the error message.
B-87 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-5031: Exception: string occurre d while launching service proce ss. Recommended Action V erify that the server has adequate RAM and swap space as listed in the Cisco Media Gateway Manag er 5.
B-88 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-412: No free UDP sockets in poo l. Recommended Action This is an internal error . Restart Cisco MGM if the application is not communicating with any NEs.
B-89 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-603: Incorrect trap recvfrom wi th errno = value . Recommended Action This is an internal processing error . If the problem persists, contact Cisco technical support with this error message.
B-90 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-1404: The ping to the OSI daemo n failed. Recommended Action This is an internal processing error . If the problem persists, contact Cisco technical su pport with this error mess age.
B-91 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-2009: Null object is passed in. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-92 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-2024: Exception string occurred while reading t he ne-service-thread-pool-size paramete r value from the MGMServer.
B-93 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-2052: Invalid object passed to Circuit Module work. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-94 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-2082: Exception: value occurred while reading snmp- trap-queue-size parameter value from the MGMServer.c fg file. Recommended Actio n Ch eck the MGMServer .
B-95 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-3004: Incorrect IP address pass ed in IPADDR_CHANGED Event value . Recommended Action Check the newl y changed IP address and modi fy it if you entered t he wrong informatio n.
B-96 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-3014: Cannot collect PM. Writer creation failed. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-97 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-4011: The Configuration resync operation cannot be completed because of the non-working operation al state of the network element.
B-98 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-4021: Exception: string while reading configuration requ est queue size from the MGMServer.cfg file. Us ing the default request queue siz e.
B-99 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-4205: Failed to {activate | revert} for NE_name : Detailed_error_message. Recommended Action Follo w the instr uctions gi ve n in the detailed error message.
B-100 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-4214: Exception: Failed to get link in database. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-101 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-4224: Exception: deleteLink() C annot Delete an Auto. Discovered Link. Link ID is string . Explanation If you are having operati onal problems, contac t Cisco technical support wit h this error message.
B-102 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Er ror Messages Error Message EID-4500: Exception: Invalid model type for this operation. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-103 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Error Message s Error Message EID-5024: Exception: string occurred while trying t o purge NE. Recommended Action If you are havi ng operational problems, co ntact Cisco technical suppor t with this error message.
B-104 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Audit Messages B.2.4 Debug Server Error Messages Error Message EID-4028: String communication stat e: NE_ID ; string = NESysID, NE_ID = NE connection state.
B-105 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Audit Messages Audit Message AUD-102: Cisco MGM u ser username logged out from loca tion . Audit Message AUD-105: Job# number succeeded for NE: NE_name .
B-106 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Audit Messages Audit Message AUD-116: State for p ort number of NE_ID changed from state to state . Audit Message AUD-117: GNE for NE_ID changed from old_GNE_name to new_GNE_name .
B-107 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Audit Messages Audit Message AUD-135: NE name Por t port_number state changed to In Service. Audit Message AUD-136: NE na me Port port_number state changed to Out of Service.
B-108 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Audit Messages Audit Message AUD-159: Subnet valu e topology changed. Audit Message AUD-160: Subnet valu e GNE changed. Audit Message AUD-161: Subnet valu e name changed.
B-109 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Audit Messages Audit Message AUD-182: MGM user us ername profile changed - Domain d escription changed. Audit Message AUD-184: Failed logi n threshold exceeded for user use rname .
B-110 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Audit Messages Audit Message AUD-207: Rejected a user login from IP address IP_add ress , port number . Audit Message AUD-208: User username logged out from IP address IP_address , port number .
B-111 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Audit Messages Audit Message AUD-2206: Software d ownload operation failed because it is not supported by the running agent versi on. Audit Message AUD-2207: Software d ownload operation failed because of a Flash reading/writing problem.
B-112 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Audit Messages Audit Message AUD-3056: Processing NE time offset for stri ng . New offset value is value . Audit Message AUD-3057: Data format error while obtaining PM data for string for interval string .
B-113 Cisco Media Gateway Manag er 5.0 User Guide OL-5461-02 Appendix B Error Mess ages Cisco MGM Server Audit Messages Audit Message AUD-5003: The MGM Se rvice service name has connected to Service Manager. Recommended Action The service has starte d.
B-114 Cisco Media Gateway Manager 5. 0 User Guide OL-5461-02 Appendix B Error Messages Cisco MGM Server Audit Messages.
An important point after buying a device Cisco Systems OL-5461-02 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems OL-5461-02 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems OL-5461-02 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems OL-5461-02 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems OL-5461-02 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems OL-5461-02, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems OL-5461-02.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems OL-5461-02. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems OL-5461-02 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
