Instruction/ maintenance manual of the product OL-5385-01 Cisco Systems
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CH A P T E R 4-1 Bulk Administration Tool User Guide OL-5385-01 4 Working with Users B A T allo ws you to add users to Cisco C allManager and to associate us ers to phones and other IP T elephony de vices, and B A T allo ws you to b ulk-update and b ulk-delete u sers.
Chapter 4 Working with Use rs Adding User s 4-2 Bulk Administration Tool User Guide OL-5385-01 B A T can also associate CTI ports to existin g users. This ab ility prov es useful if you are adding users who will hav e applicat ions that require a CTI port, such as Cisco IP SoftPhon e.
4-3 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users For instructio ns on creating the CSV f ile, see • Creating a CSV File for Users Using B A T .xlt, page 4-3 (recommended method) • Creating a T ext-Based CSV File for Users, page 4-5 Creating a CSV File for Users Using BAT.
Chapter 4 Working with Use rs Adding User s 4-4 Bulk Administration Tool User Guide OL-5385-01 • In the Last Name fi eld, enter the last name of the user to whom this phone will be issued, up to 50 char acters. • In the User ID f ield, enter the user ID for the user to whom this phone will be issued, from 1 to 30 characters.
4-5 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note Do not specify ne w phones, CTI ports, or phones that were added using BA T with the “ B A T” prefix (meaning, they have not been updated in the Cisco Call Manager databa se with the MAC address yet) in this f ield.
Chapter 4 Working with Use rs Adding User s 4-6 Bulk Administration Tool User Guide OL-5385-01 If you created the CSV f ile by u sing the B A T .xlt file, you can skip the follo wing procedures in this section.
4-7 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note For B A T inserts, you cannot use CSV files for users that are sa ved anywhere b ut C:B A T FilesUsersInse rt Users on the server that is running the publisher dat abase for Cisco CallManager .
Chapter 4 Working with Use rs Adding User s 4-8 Bulk Administration Tool User Guide OL-5385-01 Example If the manager for a user is blank John,Smith,johns,abc123de,,0012055,9989,johns profile,English United States,1231123245AB,1231123245AB,9725557154,0010EB001234 Example Y ou do not hav e to supply information for the optional f ields.
4-9 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Caution Do not insert CSV f iles that are gener ated by the e xport utility from a Cisco CallManager serv er that is using one directory type on a Cisco CallMan ager serve r that is using anot her type of directory .
Chapter 4 Working with Use rs Adding User s 4-10 Bulk Administration Tool User Guide OL-5385-01 Note The export uti lity sav es users with the same CTI applic ation use, call park retrie val, and enable authentication pr oxy rights settings in the same f ile.
4-11 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Adding Users Note Y ou must specify PIN and P assword v alues, either on the CSV f ile or during f ile insertion in B A T . • User Locale—Choose the language and coun try set that you want to associate with this user .
Chapter 4 Working with Use rs Updating Users 4-12 Bulk Administration Tool User Guide OL-5385-01 Updating Users Y o u can use BA T to upda te user inform ation to the Ci sco CallManager database/Lig htweight Di rectory Access Protoc ol (LD AP) Director y in batches , rather than indi vidually .
4-13 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users For instructio ns on creating the CSV f ile, see • Creating a CSV File for Updating Users Using BA T .
Chapter 4 Working with Use rs Updating Users 4-14 Bulk Administration Tool User Guide OL-5385-01 • In the Department f ield, enter the department number for the u ser whose prof ile you are updating. This optional f ield can contain as many as 50 characters.
4-15 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Using a flopp y disk or a mapped network dri v e, copy the CSV f ile from C:XLSDataFiles to the C:B A TFilesUsersUpdate Users folder on the ser ver that is running the publ isher databa se for Cisco CallManager .
Chapter 4 Working with Use rs Updating Users 4-16 Bulk Administration Tool User Guide OL-5385-01 Step 3 Sav e the file to C: B A TFilesUs ersUpda te Users on th e publisher server .
4-17 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Example Enter your pref erred language first, fo llowed b y the country .
Chapter 4 Working with Use rs Updating Users 4-18 Bulk Administration Tool User Guide OL-5385-01 For e xample, if you entered “#” in the V alue for f ields to be ignored , a CSV fi le like the fol.
4-19 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Updating Users Step 6 (Optional) If you w ant all users that are added in this transactio n to be able to log on to a phone on behalf of someone else, check th e Enable Authentication Proxy Rights check box.
Chapter 4 Working with Use rs Deleting Users 4-20 Bulk Administration Tool User Guide OL-5385-01 Reenter the PIN in the Conf irm PIN f ield. Step 12 In the User Locale drop-do wn list box, ch oose the language and country set that you want to associate with this user .
4-21 Bulk Administration Tool User Guide OL-5385-01 Chapter 4 Working with Us ers Deleting Users from Cisco CallManager Deleting Users from Cisco CallManager Use this procedure to bulk-delet e users from Cisco CallMan ager . Procedure Step 1 Start B A T .
Chapter 4 Working with Use rs Deleting Users from Cisco CallManager 4-22 Bulk Administration Tool User Guide OL-5385-01 A message displays that advises you of approxi mately how long it wi ll take to delete th e records in the Cisco Cal lM anager database.
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If you have not bought Cisco Systems OL-5385-01 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems OL-5385-01 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems OL-5385-01 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems OL-5385-01 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems OL-5385-01, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems OL-5385-01.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems OL-5385-01. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems OL-5385-01 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
