Instruction/ maintenance manual of the product MD-110 Cisco Systems
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iii Ericsson MD-110 Serial Integration Guide OL-1290-01 CONTENTS Preface v Pur pose v Audienc e v Organi zation vi Convent ions vi Cisco Uni ty Documentati on vii Obtain ing Documentat ion viii Obtain.
Contents iv Ericsson MD-110 Serial Integration Guide OL-1290-01 Shutti ng Down or Restar ting the Cisco Unity Server A- 2 Start ing th e Cisc o Unity Softw are A-2 APPENDI X B Assigni ng Dialogic Port.
v Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface This p r ef ace descri bes the p urpose , audience, or ganizati o n, and con ve ntions of t he Ericsson MD -110 Se rial Integr a tion Guid e . It also provides infor mation on how to obtain relat e d documentatio n .
Preface Organiza tion vi Ericsson MD-110 Serial Integration Guide OL-1290-01 Organization Chapter 1 of the Ericsson MD-110 Serial I nte g r ation G uide de scribes the s teps needed to integrate th e phone sys tem and the voice me ssaging syste m.
vii Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface Cis co Uni ty Docu mentat ion The Ericsson MD -110 Se rial Integr a tion Guid e also uses th e foll o wing convention: Cautio n Means re a d e r b e c a re f u l . In this situation, you m ig ht do something tha t cou ld result in equi pment dam age or loss of data.
Preface Obtaining Documentation viii Ericsson MD-110 Serial Integration Guide OL-1290-01 Obtaining Documentation The follo wing sections pro vide sources for obta inin g docum e ntation fr o m Cisco Systems. World Wid e Web Y ou can a ccess the mo st curren t Cisco docu mentati on on the W orld Wide W e b at the follo wing sites: • http://www .
ix Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface Obt aining Do cumentat ion Documenta tion CD-ROM Cisco docum entation and ad ditional l iterature are a vai lable in a CD-R OM packag e, whi ch ship s with your produc t. The D ocume ntation CD-R OM is updated monthly an d may be mo re curren t than prin ted docum entatio n.
Preface Obtainin g Technical Assist ance x Ericsson MD-110 Serial Integration Guide OL-1290-01 Obtaining Tech nical Assistance Cisco pr ovides Cisco.co m as a start ing point for all technical assi s tance. Custome rs and p artners c an obt ain doc umentat ion, trou bleshoo ting tips, and sample conf igurati ons from o nline tools.
xi Ericsson MD-110 Serial Integration Guide OL-1290-01 Preface Obtaini ng T echnical Assi stance Contacting TAC by Using the Cisco TAC Website If you have a priorit y lev el 3 (P3) or priori ty level 4 (P4) p roblem , cont act T A C by going to the T A C websi te: http://www .
Preface Obtainin g Technical Assist ance xii Ericsson MD-110 Serial Integration Guide OL-1290-01.
C HAPTER 1-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 1 Ericsson MD-110 Serial Integration Integration Overview Before per forming the f ollo wing integration steps, confir m that the Cisco.
Chapter 1 Ericsson MD-110 Serial Integration Integra tion Overv iew 1-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 Requirements The Eri csson MD-110 i ntegration suppo rts configurations of t.
1-3 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Integration Description Integration Description The Eri csson MD-1 10 integration uses a data link, which con sists of an RS-2 32 seria l cable co nnecting the phon e syste m and the Cisc o Unity serve r .
Chapter 1 Ericsson MD-110 Serial Integration Integra tion Descript ion 1-4 Ericsson MD-110 Serial Integration Guide OL-1290-01 Integration Features The Ericsson MD-110 integ ration with Cisc o Unity p.
1-5 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Configuring Cisco Unity for the Integration Configuring Cisco Unity for the Integrati on After ens.
Chapter 1 Ericsson MD-110 Serial Integration Configurin g Cisco Unity for the Integration 1-6 Ericsson MD-110 Serial Integration Guide OL-1290-01 To enter port settings Step 1 In the Cisco Unity Administrator , go to Syst em > Port s . Step 2 Select a port in the table.
1-7 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Program ming the Phon e System Step 6 Sav e the f ile and clos e the text e d ito r . Step 7 For the setting to take ef fect, exit the Cisco Unity softwar e, then restart the serv er .
Chapter 1 Ericsson MD-110 Serial Integration Program ming the Phone Sys tem 1-8 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 3 Use the GH command t o create a hun t group for t he voice messaging por ts.
1-9 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Testing the Integration Testing the Integration T o test wheth er Cisco Unity and the phone syste m are inte grated co rrectly , perform the p rocedur es in the order li sted.
Chapter 1 Ericsson MD-110 Serial Integration Test ing th e In tegra tion 1-10 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 11 U nder Messa ge W a iting I ndicator s (M WIs), ch eck Use MWI f or Message Notif icati o n . Step 12 In the E xtension field, ente r x .
1-11 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Testing the Integration Step 10 Conf irm that the MWI on Phone 1 is acti vate d . The act iv ated MWI means th at the phone system and Cisco Unity are succe ss fully inte grated for turning on MWIs.
Chapter 1 Ericsson MD-110 Serial Integration Test ing th e In tegra tion 1-12 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 3 Set the Rings to W ait For f ield to 3 .
1-13 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapter 1 Ericsson MD -110 Serial Integration Testing the Integration Step 2 Under Transfer Incom ing Calls, cli ck No (Send Direc t ly to Subscriber ’ s Gr eeting) . Step 3 In the navigation ba r , click Pr o f ile to go to Subsc r ibers > Subscribers > Pr of ile.
Chapter 1 Ericsson MD-110 Serial Integration Test ing th e In tegra tion 1-14 Ericsson MD-110 Serial Integration Guide OL-1290-01.
C HAPTER 2-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 2 Dual Phone System Integration Cisco Unit y can be i ntegrated wit h one each o f the foll o wing phon e system s at the same time: • A traditiona l, circuit- switched pho ne system.
Chapter 2 Dual Phone System Integration Dual Phon e System In tegration O verview 2-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 2. Integ rate the tra d itional phone system and Cisco Unity. See Chapter 1 of this inte gration guide. 3. Install Cisc o CallMa nager .
2-3 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapt er 2 Dual Pho ne Sy stem Inte grati on Changing Cisco Unity Administrator Settings 5. Change the Cisco Unity Administr a tor setting s. See the “ Changi ng Cisco Unity Administra to r Setti n gs ” section o n page 2- 3 .
Chapter 2 Dual Phone System Integration Changing Cisco U nity Adm inistrator Se ttings 2-4 Ericsson MD-110 Serial Integration Guide OL-1290-01 Cautio n Specify set tings for the traditional phone syst em before specif ying settings for Cisco CallM anager .
2-5 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapt er 2 Dual Pho ne Sy stem Inte grati on Changing Cisco Unity Administrator Settings Step 3 Adjust other settings as appropr iate. For more informa tion about the oth e r settings on the Switch page, see the online Help in th e Cisco Unity Administrator.
Chapter 2 Dual Phone System Integration Changing Cisco U nity Adm inistrator Se ttings 2-6 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 2 In the Por t Assignments section, indicate the range of p orts to be a ssigned to the tradit ional ph one sy stem.
2-7 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapt er 2 Dual Pho ne Sy stem Inte grati on Changing Cisco Unity Administrator Settings To select wh ich phone syste m subscribers an d call ha.
Chapter 2 Dual Phone System Integration Changing the N umber of Installed Ports 2-8 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 2 For each de vice, in the Switch list select the phon e system that Cisco Unit y uses to dial ou t when notifyi ng subscrib ers of new messages.
2-9 Ericsson MD-110 Serial Integration Guide OL-1290-01 Chapt er 2 Dual Pho ne Sy stem Inte grati on Changin g the Number of In stalled Port s If you completel y remov e the traditional phone system, .
Chapter 2 Dual Phone System Integration Changing the N umber of Installed Ports 2-10 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 10 Restar t the Cisco Unity se rver .
A-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 APPENDIX A Exiting and Starting the Cisco Unity Software and Server Exiting the Cisco Unity Software This section pro vides two procedures for exiti ng the softw are: from the Cisco Uni ty server and from anot her com puter .
Appendi x A Exiting and Starting the Cisco Unity Software and Ser ver Shutting Down or Restarting the Cisco Unity Server A-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 Step 3 In the C isco U .
A-3 Ericsson MD-110 Serial Integration Guide OL-1290-01 Appendi x A Exiting a nd Starting the Cisco U nity Sof tware and Server Starting the Cisc o Unity Software Cisco Unity is a W indows 2000 ser vice that is conf igured to start automatically when you turn on or restart the serv er .
Appendi x A Exiting and Starting the Cisco Unity Software and Ser ver Starting the Cisco Unity Software A-4 Ericsson MD-110 Serial Integration Guide OL-1290-01.
B-1 Ericsson MD-110 Serial Integration Guide OL-1290-01 APPENDIX B Assigning Dialogic Ports for a Dual Phone System Integration In a dua l phone system in tegration, C isco Unity assigns a voice messa.
Appendix B Assigni ng Dialogic Ports for a Dual Phone Syste m Integration B-2 Ericsson MD-110 Serial Integration Guide OL-1290-01 To set the Port assignments in the Registry Step 1 On the Cisc o Unity se rver , click Start > Run . Step 2 In the Open f ield, enter Regedit an d press En ter .
An important point after buying a device Cisco Systems MD-110 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems MD-110 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems MD-110 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems MD-110 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems MD-110 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems MD-110, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems MD-110.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems MD-110. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems MD-110 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
