Instruction/ maintenance manual of the product 7931G Cisco Systems
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User Guide Cisco Unified IP Phone Guide 7931G (SCCP) Cisco Unified Communications Manager Express 1 Overview 2 Operating Y our Phone 3 Phone Features and F unctions List.
2 1 Overview This guide provides phone, soft key , and features descriptions for the Cisco Unif ied IP Phone 7931G Skinny Client Control Protocol (SCCP) keyset phone. Physical Layout The Cisco Unif ied IP Phone 7931 includes 24 buttons that can be assigned to lines and call features.
3 Connecting Your Phone 3 Soft keys Engage the functions displayed on the corresponding LCD tabs. 4 Hold button Places calls on hold. Press the line button, f lashing green or red, to retrieve a call on hold. 5 T ransfer button Connects a call to another number .
4 Adjusting the Handset Rest When you connect your phone, you can adjust the handset rest so that the receiver will not slip out of the cradle. Use the following method to adjust the handset: 1. Set the handset aside and pull the square plastic tab from the handset rest.
5 Dial Dials the displayed number . Directories Provides access to phone directories. DND Activates the Do-Not-Disturb feature. Down Decreases the LCD screen contrast. EditDial Selects a number and activates the cursor for editing. EndCall Ends the current call.
6 2 Operating Your Phone Y our Phone can be conf igured in a variety of ways. A typical line button conf iguration is Applications on line button 24 and Headset on line button 23. T o activate and deactivate the headset, for example, press line button 23.
7 • Activate Do Not Disturb, page 16 • Setting and Adjusting Your Cisco Unified IP Phone, page 9 Basic: Place a Call T o place a call, use one of the following methods: • Lift the handset and dial the number . If you cannot hear a dial tone, choose an available line by pressing the line key .
8 Hold a Call T o place a call on hold while on the call, press the dedicated Hold button. Calls placed on hold by you f lash green. Calls placed on hold by others f lash red. T o retrieve a held call, press the f lashing line button or press the Resume soft key .
9 • Button is mapped as a line button and there is a call on the line, pressing Select changes the display between normal and detailed. • Button is mapped as a line button and there is a call on hold, pressing Select resumes the call. • Button is mapped as a feature, pressing Select invokes the feature.
10 Directory Transfer Y ou can transfer a caller to a selected directory number . T o transfer a call directly to a selected directory number , use the following method: 1. Obtain dial tone. 2. Choose one of the following: • Press line button 22 if it is conf igured as Directories (default).
11 Transfer a Call T o T ransfer a selected call to another number , use one of the following methods: • Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call).
12 Conference Calls Y our Cisco Unif ied IP Phone provides three types of conference calls: Standard, Meet-Me, and Ad Hoc conference calls. Standard Conference Calls A standard conference call involves three parties.
13 Meet-Me Conference Call Meet-Me conferencing allows you to start or join a conference by dialing the conference number , and supports up to 32 parties. T o start a Meet-Me conference, use the following method: 1. Obtain a Meet-Me phone number from your system administrator .
14 Place a Call from Your Local Directory T o access the local phone directory established by the system administrator , use the following method: 1. Press Menu, navigate to locate Directories, and then press the Select button. 2. Press 4 on the keypad or navigate to the Local Directory .
15 View Call History T o view recent missed, received, or placed calls, use the following method: 1. Press Menu, navigate to locate Directories, and then press the Select button. 2. Use one of the methods below to choose a call list: – Use the Navigation pad to scroll to scroll to the desired call list and press the Select button.
16 Activate Do Not Disturb For visual call alerting and information without audible ringing, use Do Not Disturb (DND). Calls receive normal call-forward-busy and no-answer treatment. T o activate the Do-Not-Disturb feature, use the following method: 1.
17 3 Phone Features and Functions List The following list provides a quick reference to the features and functions for the Cisco Unif ied 7931G IP phone.
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Corporate Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems International BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.
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An important point after buying a device Cisco Systems 7931G (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems 7931G yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems 7931G - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems 7931G you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems 7931G will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems 7931G, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems 7931G.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems 7931G. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems 7931G along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
