Instruction/ maintenance manual of the product 6945 Cisco Systems
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Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express V ersion 8.8 (SCCP) First Published: July 22, 201 1 Last Modified: July 22, 201 1 Americas Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA http://www .
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CONTENTS Overview 1 Physical Description of Cisco Unified IP Phone 6945 1 Phone Screen 3 Phone Connections 4 Footstand 5 Higher V iewing Angle 6 Lower V iewing Angle 6 Adjusting the Handset Rest 7 Ope.
End a Call 19 Establish/End a Conference Call 19 Hold/Resume a Call 19 Forward All Calls 20 Mute a Call 20 Phone Applications 20 Phone Directory 21 Search for and Dial a Contact 21 Search for and Dial.
CHAPTER 1 Overview This guide provides phone operating instructions and feature descriptions for the Cisco IP Phone multiline model 6945. The Cisco IP Phone 6945 has four lines.
Description Name Functions as traditional handset and indicates an incoming call (flashing red) or new voice message (steady red). Handset with indicator light 1 Displays information such as incoming/outgoing call status, directories, line status, phone configuration options, and soft key tabs.
Description Name T oggles headset on and off. When the headset is on, the button is lit. Headset button 9 T oggles speaker on and of f. When the speakerphone is on, the button is lit. Speaker button 10 Functions as traditional telephone keypad. Dial pad 1 1 T oggles mute on and off.
Displays text label and icon for phone or intercom line, speed-dial numbers, or services, depending on your configuration. Line text label with icon 2 During a call, displays details for the primary line. If not on a call, displays line text label and other information such as placed calls, speed dials, and phone menu listings.
Auxiliary port 6 AC-to-DC power supply (optional) 2 Handset connection 7 AC power cord (optional) 3 Analog headset connection (optional) 8 Network port (10/100 SW) for connecting to the network 4 Foot.
Higher Viewing Angle Lower Viewing Angle Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express V ersion 8.8 (SCCP) 6 OL-24413-01 Overview Higher Viewing Angle.
Adjusting the Handset Rest Y ou can adjust the handset rest of a wall-mounted phone so that the receiver does not slip out of the cradle. Procedure Step 1 Set the handset aside and pull the square plastic tab from the handset rest. Step 2 Rotate the tab halfway (180 degrees).
Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express V ersion 8.8 (SCCP) 8 OL-24413-01 Overview Adjusting the Handset Rest.
CHAPTER 2 Operating Y our Phone This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features. In the Cisco Unified Communications Manager Express mode, Cisco IP Phone model 6945 only supports one call per button.
• Phone Directory , page 21 • Place a Call, page 22 • Place a MeetMe Conference Call, page 23 • Redial a Number , page 23 • Select the Ringtone, page 23 • Set up a Call Back Notification, .
Function Soft Key Provides caller id details. Details Deletes the selected number . Delete Dials the displayed number . Dial Selects a number and activates the cursor for editing. EditDial Ends the current call. EndCall Exits from the current selection.
Access Services Procedure Step 1 Press the Applications button . Step 2 Select Services . (Use the Navigation bar and button to scroll and select.) Step 3 Highlight the service you want to access. Step 4 Press the Select soft key , or press the Exit soft key to return to the Applications screen.
Auto Answer Auto Answer prompts your phone to automatically answer incoming calls after one ring. Y our system administrator sets up Auto Answer to work either with your speakerphone or headset. Procedure Step 1 Keep the headset button illuminated when the phone is idle.
Delete a Call Record From Call History Procedure Step 1 Press the Applications button . Step 2 Select Call History . (Use the Navigation bar and button to scroll and select.) Step 3 Select All Lines or the line that you want to view . Step 4 Highlight the call you want to delete.
Step 5 T o view all calls in the Call History screen, press the All Calls soft key . Step 6 Press the Exit soft key to return to the Call History screen. Place a Call from Call History Procedure Step 1 Press the Applications button . Step 2 Select Call History .
V iew Call Record Details Procedure Step 1 Press the Applications button . Step 2 Select Call History . (Use the Navigation bar and button to scroll and select.) Step 3 Select All Lines or the line that you want to view . Step 4 Select a call record. Step 5 Press the Details soft key .
Procedure Step 1 During a call, press the Park soft key , then hang up. For the duration of the call, your phone displays the call park number where the system stored the call. Step 2 Retrieve the call from any other Cisco Unified IP Phone in your network by entering the call park number .
Step 4 Retrieve the call from any other Cisco Unified IP Phone in your network as follows: • Dial the retrieval park-slot extension. • Dial the Directed Call number . Example: If the park retrieval prefix is "77" and the Directed Call number is "6789", enter 776789.
If your phone supports auto-pickup, you are connected to the call. If the call rings, press the Answer soft key to connect to the call. End a Call • Hang up the handset. • If you are using a headset, press the Headset button or the EndCall soft key .
If you have a holding call on Line 1 and an active call on Line 2, pressing the Line 1 button makes the Line 1 call active (resumes it from hold) and automatically puts the Line 2 call on hold. Forward All Calls Procedure Step 1 Press the Fwd All soft key .
5 Services Phone Directory The Cisco Unified IP Phone 6900 series provide you with access to corporate and personal contacts. Search for and Dial a Contact Procedure Step 1 Press the Contacts button . Step 2 Press 1 to highlight Personal Directory or Press 2 to highlight Corporate Dir ectory .
Search for and Dial a Contact while on a Call Procedure Step 1 Press the Contacts button . Step 2 Press the Personal Directory or Corporate Dir ectory soft key . Step 3 Press the Select button. Step 4 For Personal Directory , enter the User ID and PIN.
Place a MeetMe Conference Call Procedure Step 1 Obtain a MeetMe conference number from your system administrator Step 2 Distribute the MeetMe conference number to all the participants. Step 3 Go off-hook. Step 4 Press the MeetMe soft key . Step 5 Dial the MeetMe conference number .
Procedure Step 1 Press the Applications button . Step 2 Select Prefer ences . (Use the Navigation bar and button to scroll and select.) Step 3 Select Ringtone . Step 4 If multiline is configured, select a line that you want to change the ringtone. Step 5 Highlight a ringtone.
• When your co-worker has a call on the shared line: ◦ The Shared Line button on your phone appears solid red to indicate that the line is in-use remotely . ◦ Y our co-worker ’ s call displays on your screen (unless your co-worker has Privacy enabled).
Set up Speed-Dial Buttons Speed dial allows you to place a call by pressing a line button or selecting a phone display item. Procedure Step 1 Sign in to your User Options W eb pages. Step 2 Select User Options > Device . Step 3 Select a phone from the Name drop-down menu.
Procedure Step 1 During a call, press the T ransfer button . The call is placed on hold. Step 2 Dial the number to which you want to transfer the call. Step 3 Press the T ransfer button again. Consultative T ransfer Redirects the call after first allowing you to speak to the transfer recipient.
V iew Phone Information Procedure Step 1 Press the Applications button . Step 2 Select Phone Information . (Use the Navigation bar and button to scroll and select.) Step 3 Press the Exit soft key to return to the Applications screen. V oice Messages V oice messages are stored on your voicemail system.
Personalize Y our V oicemail Procedure Step 1 Press the Messages button . Step 2 Follow the voice prompts. T ransfer Call to V oice Mail Procedure Press T rnsVM . Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express V ersion 8.
Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express V ersion 8.8 (SCCP) 30 OL-24413-01 Operating Y our Phone T ransfer Call to V oice Mail.
An important point after buying a device Cisco Systems 6945 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems 6945 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems 6945 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems 6945 you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems 6945 will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems 6945, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems 6945.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems 6945. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems 6945 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
