Instruction/ maintenance manual of the product 30X Cisco Systems
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Cis c o Small Busine s s Cisc o Unified C ommunications Manager Expr es s f or IP Phone Models 30 X USER GUIDE.
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Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 1 Con t e n ts Chapter 1: Getting Started 4 About This Document 4 Overview of the Cisco Small Business IP Phones 6 Caring for Your Phone 7 Get.
Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 2 Con t e n ts Switching Between the Handset/Headset/Speakerphone During a Call 29 Adjusting Call Volume and Muting 29 Adjusting Call Volume 2.
Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 3 Con t e n ts Customizing Your LCD Screen (Cisco SPA 303) 44 Changing the LCD Screen Contrast 44 Configuring the Phone Screen Saver 44 Turnin.
1 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 4 Get ting St ar te d This chapter pr ovides an over view of th is document and basic inf ormation about your Cisco Small Busines s IP phone.
Get ting Star ted About This D ocument Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 5 1 Organization This table describ es the contents of each chapt er in this document .
Get ting Star ted Over view of the Cisc o Small Business IP Phones Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 6 1 O ver view of the Cis c o Small Busine s s IP Phone s The Cisco Small Busines s IP Phones ar e fu ll-f eatur ed V oIP ( V oice over Int ernet Prot ocol) phones that provide voice communication over an IP network .
Get ting Star ted Getting to Know t he Cis co SP A 301 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 7 1 The f ollowing table show s the Cisco Sm all Busines s IP Phones covered in this do.
Get ting Star ted Getting to Know t he Cis co SP A 301 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 8 1 #P h o n e F e a t u r e D e s c r i p t i o n 1 Handset Pick up t o plac e or answer a call.
Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 9 1 Get ting to Know the Cis c o SP A 303 # Phone F eature Des cription 1 Handset Pick up t o plac e or answer a call. 2 Mess age W aiting Indicator Displays solid r ed when you hav e a new voice mail mes sage.
Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 10 1 4 Line ke ys Indicates phone line status: • Of f (unlit) : Line is idle. • Green: Line is active or in use. • Green (blinking) : Ther e is an inbound call.
Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 11 1 So ftk ey Bu tto n s The sof tk ey buttons on your phone displa y may vary depending on your phone model and the phone syst em setup.
Get ting Star ted Getting to Know t he Cis co SP A 303 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 12 1 Using Ke yp ad Shor tcuts When using the phone menus, you can us e the k eypad to e nter the number shown next t o the menu or sub-menu item on the L CD screen.
2 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 13 Inst alling Y our Phone This chapter describe s how t o install your Cisco Small Busines s IP Phone and connect it to your net work .
Installing Y our Phone Ins talling Y our Cisc o SP A 301 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 14 2 Installing Y our Cis c o SP A 301 IP Phone Figur e 1 C isc o SP A 301 Phone Power and Handset C onnec tions C onnec ting the Handse t STEP 1 T urn the phone b ody over t o expose the por ts on the back of the unit .
Installing Y our Phone Ins talling Y our Cisc o SP A 301 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 15 2 Co nn ect in g Y ou r Ci sco SP A 301 to the Net work Figur e 2 Cisc o .
Installing Y our Phone Ins talling Y our Cisc o SP A 303 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 16 2 STEP 5 Plug the other end of the IP phone power adapt er into an electrical outlet .
Installing Y our Phone Ins talling Y our Cisc o SP A 303 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 17 2 C onnec ting the Power Inser t one end of the power cord int o an outlet and inser t the other end of the power cord into the power p ort on the phone body (labeled 6 in Fi gu re 3 ).
Installing Y our Phone Ins talling Y our Cisc o SP A 303 IP Phone Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 18 2 (Optional) Inst alling the Cisc o SP A 303 St and NOTE Do not attach the desk stand if you want to mount the phone t o the wall.
Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 19 2 In general, t o connect a headset .
Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 20 2 Figur e 4 MB 100 W all Mount Kit.
Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 21 2 STEP 1 T o at tach the Mounting Bracket (MB), align the tw o cleats on the MB with the holes in the phone’ s b ase.
Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 22 2 STEP 4 (Optional) If a Wi -Fi or P oE dongle is installed, plac e in the tra y .
Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 23 2 Plug in the Ethernet and power cables .
Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 24 2 STEP 5 Hang onto scr ews mounted in the wall.
Installing Y our Phone (Optional) Moun ting Y our Cis co SP A 30X Phone to the W all Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 25 2 Reversing the Hands et Retention T ab If you mount t.
Installing Y our Phone V erif ying Phone Star tup Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 26 2 Fi gure 6 Handset Retention T ab (Reverse d) V erif ying Phone St ar tup After r ec eiving power and network connectivit y , the phone ex ecutes a boot-up sequence.
Installing Y our Phone Upgrading Y our Phone ’ s Firm ware Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 27 2 If the phone does not star t , confirm your installation and connections . If these are correct , tr y unplugging the phone and plugging it back in again.
3 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 28 Using B asic Phone F unctions This chapter pr ovides inst ructions on using your phone ’ s basic functions.
Using B asic Phone F unc tions Using Phone Har dware and Acc essorie s (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 29 3 Using Phone Hardwar e and Ac c e s s orie s (Cis c o SP A 303) Using the Sp eake rphone T o use the speakerphone, press the Sp eak er but t on (the hands e t can be either on or of f hook) .
Using B asic Phone F unc tions Placing or Answering a C all Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 30 3 Cisco SPA 303 T o adjust the volume of the handset or speaker , lift the hands et or press the Speaker button. Press + on the Vo l u m e but t on to incre ase the volume, or press - t o decrease the volume.
Using B asic Phone F unc tions Using Hold and Resume Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 31 3 Techniques to place a call without dialing a number (Cisco SPA 303): • Press the Re dial softkey t o dial the last number .
Using B asic Phone F unc tions Using Mut e (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 32 3 Using Mute (Cis c o SP A 303) When Mute is enabled, you can hear othe r par ties on a call, but they cannot hear you. Y ou can us e this f eatur e on the handset , sp eake rphone, or headse t .
Using B asic Phone F unc tions Re d ia li ng a Nu mb e r Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 33 3 Per forming an A t tende d T ransf er STEP 1 During an active call, pr e ss Tr n s f e r . The call i s placed on hold and a new line is opened to dial the number .
Using B asic Phone F unc tions V iewing and Re turning Misse d Calls (Cisco SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 34 3 Viewing and Returning Mis s e d Calls (Cisc o SP A 303) The L CD scr een on your IP phone notifi es you if a call came in that was unanswered.
Using B asic Phone F unc tions Setting D o Not Disturb (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 35 3 S et ting D o Not Disturb (Cis c o SP A 303) Use the Do Not Disturb f eature t o prevent incoming calls fr om ringing your phone.
Using B asic Phone F unc tions Using Call Ba ck Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 36 3 T o pick up a call ringing at an extension in another group, y ou’ll nee d t o know the gr oup numb er f or that gr oup. T o pick up a call: STEP 1 Press the GPickUp softk e y .
Using B asic Phone F unc tions Using the L o cal Dir e c tor y (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 37 3 Cisco SPA 303 T o initiate a conf erence call: STEP 1 During an active call, pr e ss the more softkey , and then pres s the Co nfr n softk e y .
Using B asic Phone F unc tions Using the Call His tory Lists (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 38 3 Using the Call Histor y Lists (Cis c o SP A 303) T o us e the Call Hist or y lists : STEP 1 Press the Setup but ton.
Using B asic Phone F unc tions Acc essing V oicemail Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 39 3 Ac c e s sing V oic em ail T o a ccess voi cemai l, pr ess th e Mes sag es but t on on your phone.
4 Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 40 Using Advanc e d Phone Fe a ture s This chapter describe s how t o configure advanced f eatures on your IP P hone.
Using A dvanc ed Pho ne Feature s Logging in to Y our Phone/Ex tension Mobilit y (Cisc o SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 41 4 T o lo g in t o your phone : STEP 1 If you ha ve the Lo g i n softkey on y our phone, press it .
Using A dvanc ed Pho ne Feature s Adding and Using Spe ed Dials (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 42 4 Adding and Using Sp e e d Dials (Cis c o SP A 303) Use the phone men u t o add pers onal spee d dial numbers .
Using A dvanc ed Pho ne Feature s Adding and Using Spe ed Dials (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 43 4 STEP 4 Scroll t o Sp ee d Dial But tons and pr es s the Se lec t soft ke y . STEP 5 Scroll t o the entr y that you want t o change.
Using A dvanc ed Pho ne Feature s Monitoring/ Ac ce ssing Ano ther Phone from Y our Phone (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 44 4 Monitoring/ A c ce s sing Ano.
Using A dvanc ed Pho ne Feature s Cust omizing Y our L CD Screen (Cis co SP A 303) Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 45 4 T o configure your scr een s a ver : STEP 1 Press the Setup but ton. STEP 2 Scroll t o Setting s and press the Se lect so ftk ey .
Using A dvanc ed Pho ne Feature s Upda ting Y our Ring T one Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 46 4 Up da ting Y our Ring T one Each extension of y our phone can have a di f f er ent ring tone. Y ou can also creat e your own ring t ones .
Using A dvanc ed Pho ne Feature s Advanc ed Proc ed ur e s for T e chnical Supp or t P ers onnel Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 47 4 T o enter an option directly , ent er the number and pr es s # .
Using A dvanc ed Pho ne Feature s Advanc ed Proc ed ur e s for T e chnical Supp or t P ers onnel Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 48 4 Vi e w in g St atu s In fo r m ati o n an d St at i s ti c s T o view status in f ormation and statistics : STEP 1 Press the S etup button.
Using A dvanc ed Pho ne Feature s Advanc ed Proc ed ur e s for T e chnical Supp or t P ers onnel Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 49 4 STEP 3 When the confirmation mes sage appears , pr es s the OK soft k ey t o co nfi rm o r pr e ss the Cancel s oftke y to close the mes sage without r estar ting the phone.
A Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 50 Wher e to Go F rom Her e Cisco provides a wide range of r es our ce s t o help you and your cust omer obtain the full benefits of the Cisc o Small Business S P A 300 Series IP Phones. Suppor t Cisco Small Busine ss Suppor t Communit y w w w .
Where to Go F rom Here Cisco Small Business IP Phone SP A 30X User Guide (SP CP) 51 A Ci sco Sma l l B us in ess Cisc o P ar tner Cent ral f or Small Busine ss (Par tner Lo g in R e q ui re d ) w w w .cisc o.com/web/part ners/ sell/ smb Cisco Small Business Home www .
An important point after buying a device Cisco Systems 30X (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Cisco Systems 30X yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Cisco Systems 30X - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Cisco Systems 30X you will learn all the available features of the product, as well as information on its operation. The information that you get Cisco Systems 30X will certainly help you make a decision on the purchase.
If you already are a holder of Cisco Systems 30X, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Cisco Systems 30X.
However, one of the most important roles played by the user manual is to help in solving problems with Cisco Systems 30X. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Cisco Systems 30X along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
