Instruction/ maintenance manual of the product IP3500 Canon
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Photo Printer Quick S t art Guide series The following ink tanks are compatible with this product. For information on product specific ations, please visit our website at www .
Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): _____________________________.
Photo Printer Quick St art Guide series.
Canon PIXMA iP3500 series Photo Printer Quick S tart Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. wi th all rights reserved. Under the copyright laws, this manual may not be reproduced in an y form, in whole or in part, without the prior written consent of Canon U.
T able of Content s 1 Before Using the Printer ...................... .......... 2 Turning the Pr inter On and Off ....................... 2 Loading Printin g Paper ......................... .......... 4 Hints for Handling the Paper Source ...........
2 Before Using the Printer Before Using the Printer T urning the Printer On and Off T urn on the printer before pr inting. T urning on the Printer Before turning on the printer , confirm the following. z The Print Head and ink tanks are set into place.
3 Before Using the Printer T urning off the Prin ter 1 T o turn off the printer , press the POWER button. When the POWER lamp stops flashing, the printer is turned off. Import ant About the Power Pl ug When removing t he power plug after turing off the printer , be sure to con firm that the POWER la m p is n o t lit.
4 Before Using the Printer Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Front T ray . Using S pecialty Media Canon recommends that you use Canon genuine media to ensure optimal print qua lity . Note z At purcha se, the printer is set to feed from the Rear T ray .
5 Before Using the Printer Paper Handling z Recommended Paper and Requirement s *1 Paper with a Model Number is Canon specialty media. Refer to th e instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper .
6 Before Using the Printer *3 Proper feeding of paper may not be possi ble at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheet s of paper you load at a time to around half (around 0.
7 Before Using the Printer Hint s for Handling the Paper Source This printer offers two paper sources to load printi ng paper; the Rear Tray (A) and the Front T ray (B). Here are some hints for handling these paper sources according to how you are using them.
8 Before Using the Printer (A) Switch paper source here. If Y ou Print Regularly on Photo Paper as well as on Plain Paper Y ou can load photo paper in the Rear Tray and plain p aper in the Front Tray .
9 Before Using the Printer z Choosing the paper source to ma tch the location of the printer Y ou can choose to use only either the Rear Tray or Front T ray according to the location of the printer .
10 Before Using the Printer Loading Paper Loading Paper in the Rear T ray 1 Flatten the four corners of the paper before loading it. Important z If you cut pla in paper to 4" x 6" / 101. 6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.
11 Before Using the Printer 2 Prepare to load paper . (1) Open the Rear Tr ay and pull out the Paper Support to support the paper . (2) Open the Front Tray .
12 Before Using the Printer Loading Paper in the Front T ray Y ou can load A4, Letter , or B5-sized plain paper (such as Canon Super White Paper SW-201) in the Front Tr ay . Y ou cannot load any other paper in the Front Tray . 1 Flatten the four corners of the paper before loading it.
13 Before Using the Printer 4 Select Front T ray for Paper Source , and the size and type of the loaded paper in Page Size (or Paper Size ) and Media T ype in the printer drive r . Note For details on print er driver se ttings, see “Printing wit h Windows” on page 17 or “Printin g with Macintosh” on page 18 .
14 Before Using the Printer Loading Envelopes Envelopes must be fed from the Rear Tray . Use either European DL or US Comm. Env . #10-sized envelope. 1 Prepare the envelopes. z Press down on all four corners and edges of the envelop es to flatten them.
15 Before Using the Printer 2 Retract the Paper Support. . 3 Load the envelop es. (1) Load the envelope against the Cover Guide (the right side of the Paper Support). Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once.
16 Before Using the Printer Loading Small-Sized Paper Y ou can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, an d Credit card-sized papers. . Loading Small-Sized Paper in the Re ar T ray 1 Load the paper . (1) Load the paper into the Rear Tray with the print side facing UP .
17 Printing from Your Computer Printing from Y our Computer This section describes the procedure for basic pr inting. Printing with Windows 1 T urn on the printer and load the paper in the printer . See “T urning the Printer On and Off” on page 2 and “Loading Printing Paper” on page 4.
18 Printing from Your Computer Printing with Macintosh 1 T urn on the printer and load the paper in the printer . See “T urning the Printer On and Off” on page 2 and “Loading Printing Paper” on page 4. 2 Create a document or open a fi le to print using an approp riate application software.
19 Printing Photographs Di rect ly from a Compliant Device Printing Photographs Directly from a Compliant Device Y ou can connect a PictBridge compliant device such as a dig ital camera, camcorder , or mobile phone using a USB cable recommended by the device’s manufacturer , an d print recorded images directly without using a computer .
20 Printing Phot ographs Dir ectl y from a Compliant Device 2 Connect the PictBridge compliant device to the printer. (1) Make sure that the PictBridge compliant device is turned off. (2) Connect the PictBridge compliant device to the printer using a USB cable recommended by the manufacturer of the device.
21 Printing Photographs Di rect ly from a Compliant Device About PictBridge Print Settings Settings on a Pic tBridge Compliant Device This section describes the print settings on a PictBridge compliant device. When operating the device, be sure to follow the instruct ions giv en in the instruction manual of your PictBridge compliant devi ce.
22 Printing Phot ographs Dir ectl y from a Compliant Device z Layout Setting V arious layout options ar e available. z Bordered/Borderless: Y ou can select whether or not to print an image with a border. z N-up: Y ou can use this option when printing on sticker paper , or A4- or Letter-sized paper .
23 Routine Main tenance Routine Maintenance Replacing an Ink T ank This section explains the way to confirm the in k status and the procedure to replace ink tanks. When ink runs out or other errors occur , the ALARM lamp flashes orange to inform you of the error .
24 Routine Maintenance z With the Computer Scr een Y ou can confirm the status of each ink tank on the printer status monitor (Windows) and Cano n IJ Printer Utility (Macintosh). (A) Confirm whether any sy mbols are displayed here. Ink is low . Y ou can continue printing for a while, but we recommend you to have a new ink tank available.
25 Routine Main tenance Replacing Ink T anks When ink tanks run out of ink, replace them using the following steps. 1 Open the Front T ray . 2 Make sure that the printer is on, and then open the T op Cove r . The Print Head Holder moves to the center .
26 Routine Maintenance 4 Prepare the replacement tank. (1) Remove the new ink tank from its p ackaging. (2) Pull the orange tape (A) in the direction of the arrow to peel off the protective film. (3) Remove the film (B) completely . (4) Remove the orange protective cap from the bottom of the ink tank.
27 Routine Main tenance 5 Install the ink tank. (1) Insert the front end of the ink tank into the Print Head. Make sure the position of the tank matches the label (A). (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red.
28 Routine Maintenance Keeping the Best Printing Result s T o avoid drying of the Print Head and cl ogging of the no zzles, note the following. When Y ou T urn Off the Printer Follow the procedure below to turn o ff the printer . (1) Press the POWER button to turn off the printer .
29 Routine Main tenance When Printing Becomes Fain t or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink r emains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle c heck pattern to confirm the condition of the nozzles and then perform Print Head Cleaning.
30 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 Make sure that the printer is on and then load a sheet of A4 or Letter-si zed plain paper in the Rear T ray .
31 Routine Main tenance 1 Make sure that the printer is on and then load a sheet of A4 or Letter-si zed plain paper in the Rear T ray . 2 Open the Front T ray and extend the Output T ray Extension.
32 Routine Maintenance Examining the Nozzle Check Pattern Examine the nozzle check pattern output by the printer , and clean the Print He ad if necessary . 1 Confirm the printed nozzle ch eck pattern. (1) If lines of this pattern are missing, the Black print head nozzle needs cleanin g.
33 Routine Main tenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzle s and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in t he ink absor ber .
34 Routine Maintenance (6) Confirm the displayed message and click Print Check Pattern . The nozzle check pattern is printed. Do not perform any other operations until t he nozzle check pattern finishes printing. 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action.
35 Routine Main tenance (6) Confirm the displayed message and click Print Check Pattern . The nozzle check pattern is printed. Do not perform any other operations until t he nozzle check pattern finishes printing. 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action.
36 Routine Maintenance Print Head Deep Cleaning If print quality does not impr ove by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cl eaning the Print Head causes used ink to be absorbed in the ink absorber .
37 Routine Main tenance 1 Make sure that the printer is on. 2 Open the Front T ray and extend the Output T ray Extension. 3 Open the Canon IJ Printer Utility dialog box. 4 S tart Print Head Deep Cl eaning. (1) Make sure that Cleaning is selected in the pop-up menu.
38 Routine Maintenance Aligning the Print Head If ruled lines are printed misaligned or print result s are otherwise unsatisfactory , adjust the print head position. 1 Make sure that the printer is on a nd then l oad two sheets of A4 or Letter-sized plai n paper in the Rear T ray .
39 Routine Main tenance (4) After the pattern is printed, click Yes . The dialog for entering a print head alignment value is displayed. 5 Look at the first printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column A that has the least noticeable streaks.
40 Routine Maintenance 6 Look at the second printout an d adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column L and M that has the least noticeable horizontal white streaks, and click OK . In the same way in step 5-(1), select the number .
41 Routine Main tenance 1 Make sure that the printer is on and load two shee ts of A4 or Letter-sized plain paper in the Rear T ray . Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever , refer to “Front View” in “Main Components” of the User’s Guide on-screen manual.
42 Routine Maintenance 5 Look at the first printout and adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column A that has the least noticeable streaks.
43 Routine Main tenance 6 Look at the second printout an d adjust the print head position. (1) Check the printed patterns and select the number of the pattern in column L and M that has the least noticeable horizontal white streaks, and click Send . In the same way in step 5-(1), select the number .
44 Routine Maintenance Cleaning Y our Printer This section describes the cleaning procedure that is needed to maintain your printer. Cleaning the Exterior of the Printer Be sure to use a soft cloth such as eyeglas ses cleaning cloth and wipe off dirt on the surface with it gently .
45 Routine Main tenance 7 Confirm the displayed message an d click OK . The paper that is loaded in the printer will feed through the pr inter and be ejected.
46 Routine Maintenance If the problem is not resolved, wipe the paper feed roller (A) located on the right sid e inside the Rear T ray with a moistened cotton swab or the li ke. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rota te it with the cotton swab.
47 Routine Main tenance 4 Manually rotate the paper feed roller toward you and apply a cotton swab or the like to wipe off dust or st ain. (A) Paper feed roller 5 Reattach the Rear Cover . Hold the Rear Cover so that the Rear C over Lever comes to the left.
48 Routine Maintenance Cleaning the Inside of the Printer If the printed paper is smudged, the inside of the printer may be dirty . T o always get b est quality printing result, per iodical cleaning of the inside of the printe r is recommended.
49 Routine Main tenance 1 Make sure that the printer is turned on, and then remove any paper from the Rear Tr a y. 2 Open the Front T ray and extend the Output T ray Extension. 3 Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper .
50 Routine Maintenance 1 Make sure that the printer is turned on, and then remove any paper from the Rear Tr a y. 2 Open the Front T ray and extend the Output T ray Extension. 3 Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper .
51 Routine Main tenance z Cleaning the Protrusions In side the Printer If protrusions inside the printer are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and dis connect the po wer cord befor e cleaning th e printer.
52 Troubleshooting T roubleshooting This section describes troubleshooting tips for problems you may encounter when using the printer. z “Cannot Install the Printer Driver” on page 53 z “Cannot .
53 Troubleshooting Cannot Inst all the Printer Driver Cause Action Unable to proceed beyond the Printer Connection screen. If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver .
54 Troubleshooting Cannot Connect to Computer Properly Printing Speed Is Slow / USB 2.0 Hi-S peed Connection Does Not W ork “This Device Can Perform Faster” Me ssage Is Displayed Cause Action Y our system environment is not fully compatible with USB 2.
55 Troubleshooting Print Result s Not Satisfactory If the print result is not satisfactory such as white streaks, misalig ned lines, and uneven colors, confirm the paper and print quality settings first.
56 Troubleshooting Printing Does Not S tart/Print ing Is Blurred/Colors Are Wrong/S traight Lines Are Misaligned Printed Paper Curls or Has Ink Blot s Cause Action Ink tank is empty . Open the T op Cover of the printer to confirm how the ink lamps light or flash, and then take the appropriate action depending on the error condition.
57 Troubleshooting Printed Surface Is Scratched/Paper Is Smudge d Cause Action Paper Feed Roller is dirty . Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller , so perform this procedure only when necessary . For details on cleaning, see “Cleaning t he Paper Feed Roller (Roller Cleaning)” on page 44.
58 Troubleshooting Paper is curled. For Plain Paper Turn the p aper over and reload it to print on the other side. Leaving the paper loaded in the Rear Tray for a long time may cause the paper to curl. If this happens, load the paper with the other side facing up.
59 Troubleshooting Printer Does Not S tart Cause Action The printer is not powered on. / The power cord is no connected. Make sure that the power cord is securely plugged into the Power Cord Connector of the printer. Plug the power cord all the way in, since it may be difficult to plug.
60 Troubleshooting Printer Moves But Ink Is Not Ejected Cause Action Print Head nozzles are clogged. Print the nozzle check pattern to check for uneven ink output.
61 Troubleshooting Paper Does Not Feed Properly Paper Does Not Feed from the Paper Source S pecified in the Printer Driver Cause Action Printing on inappropriate type of paper . Check to see if the paper you are printing on is not too thick or curled.
62 Troubleshooting Paper Jams Cause Action Paper jammed in the Paper Output Slot, the Rear Tray , or the Front Tray . Remove the paper following the procedure below. (1) Slowly pull the paper out, either from a paper source or from the Paper Output Slot, whichever is easier.
63 Troubleshooting Paper jammed inside the printer at the transport unit. Remove the paper following the procedure below. (1) Hold the Rear Cover Lever and then press to the right and pull to remove the Rear Cover . (2) If you can see the jammed paper , slowly pull the paper out.
64 Troubleshooting ALARM Lamp Flashes Orange ALARM Lamp Flashes Orange When a printer error occurs, the A LARM lamp flashes orange as shown below. The number of flashes indicates the type of error that has oc curred. Count the flashes and take the appropriate action to correct the error .
65 Troubleshooting POWER Lamp Flashes Green and ALARM La mp Flashes Orange Alternately If the POWER and ALARM lamps flash alternately , discon nect the printer cable from the printer, turn the printer of f, and then unplug the printer from the power supply .
66 Troubleshooting Error Message Appears on the Computer Screen Writing Error/Output E rror/Communication Error Cause Action The printer is not ready . Confirm that the POWER lamp is lit green. If the POWER lamp is off, turn the printer on. While the POWER lamp is flashing green, the printer is initializing.
67 Troubleshooting Error No.: 300 Is Displayed Error No.: 1700/1710 Is Displayed Error No.: 2001 Is Displayed Cause Action The printer is not ready . Confirm that the POWER lamp is lit green. If the POWER lamp is off, turn the printer on. While the POWER lamp is flashing green, the printer is initializing.
68 Troubleshooting Error No.: 2002 Is Displayed Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when print ing directly from a PictBridge compliant device and the countermeasures to clear them.
69 Troubleshooting “Printer error” An error requiring servicing may have occurred. (Printer POWER lamp flashes green and ALARM lamp flashes orange alternately .) Disconnect the USB cable between the printer and the PictBridge comp liant device, turn off the printer , and unplug the power cord of the printer from the power supply .
70 Appendix Appendix How to Use the Document ation Provided Printed Documentatio n Setup Sheet Be sure to read this sheet first. This sheet includes instruct ions for setting up your printer and getting it rea dy for use. Quick St art Guide (This guide) Read this guide when starting to use the print er .
71 Appendix Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, refer to your setup sheet. Y ou can view the on-screen manuals in the following way: T o view t.
72 Appendix S pecifications General S pecifications Printing resolution (dpi) 4800 (horizontal)* x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB 2.0 High Speed* * A computer that complies with USB 2.
73 Appendix z T o upgrade from Wind ows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer . Minimum System Requirements Note Conform to the ope rating sy stem’s requirements when hi gher than tho se given here.
74 Safety Precautions Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the printer safely .
75 Safety Precautions Cleaning the printer Use a damp cloth to clean the printer . Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the printer , it could cause a fire or electric shock.
76 Safety Precautions Working around the printer Never put your hands or fingers in the printer while it is printing. Do not place any object on the printer. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.
77 Users in the U.S.A. Regulatory Information FCC Notice (U.S.A. Only) For 120V , 60Hz model Model Number: K1031 1 This device complies with Part 15 of the FCC Ru les.
78 This limited warranty shall only apply if th e Pr oduct is used in conjunction with compatible computers, peripheral equipment and software. Ca non USA shall have no re sponsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate W arranty”).
79 PURCHASER OF THE PRODUCT OR THE PERSO N FOR WHOM IT W AS PURCHASED AS A GIFT , AND ST A TES YOUR EXCLUSIVE REMEDY . Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical s upport, the latest driver downloads and a nswers to frequently asked questions ( www.
80 Canon U.S.A., Inc. One Canon Pl aza Lake Success, NY 1 1042 USA Canon is a registered trademark of Canon Inc. © 2007 Canon U.S.A., Inc. Canon is a register ed trademark of Canon Inc. in the Unite d S tates and may also be a registered trademark in other countries.
81 Index A Appendix 70 B Before U sing th e Printe r 2 C Canon U.S.A., I nc. Limited Wa rranty - U.S. Only 77 Cleaning exterior 44 inside 48 protrusion s inside the p rinter 51 roller 44 I Ink Lamp in.
82.
Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): _____________________________.
Photo Printer Quick S t art Guide series The following ink tanks are compatible with this product. For information on product specific ations, please visit our website at www .
An important point after buying a device Canon IP3500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon IP3500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon IP3500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon IP3500 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon IP3500 will certainly help you make a decision on the purchase.
If you already are a holder of Canon IP3500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon IP3500.
However, one of the most important roles played by the user manual is to help in solving problems with Canon IP3500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon IP3500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
