Instruction/ maintenance manual of the product FAX 255 Brother
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® O WNER’S MANU AL F AX 255 F AX 275.
©1996 – 1999 Brother Industries, Ltd. If Y ou Need to Call Customer Service Please complete the f ollowing inf ormation f or future ref erence: Model Number: F AX 255, F AX 275 (Cir cle y our model n umber) Serial Number:* Date of Pur chase: Place of Pur chase: *The serial number is on the bac k of the unit.
i Br ot her N u mb er s F ax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day , 7 days a week.
ii Or dering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a V isa, MasterCard, Discover , or American Express credit card, you can order accessories directly from Brother .
iii Notice – Disc laimer of W arranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVEL Y BROTHER’S LICENSOR) MAKE NO W ARRANTIES, EXP.
iv This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).
v BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTY (For USA Only) Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product with return instructions and prepaid return airbill.
vi BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd.
vii Y ear 2000 Compliant Brother is addressing the Y ear 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.
viii.
T able of Contents ix 1 In trod uc tio n Using This Manual ...................................................................................................... 1 Finding Information ...................................................................
x T ABLE OF CONTENTS 3 On-Screen Programming User -Friendly Programming ................................................................................... 17 Function Mode ..............................................................................
xi T ABLE OF CONTENTS Advanced Sending Operations ............................................................................... 38 Overseas Mode ........................................................................................................
xii T ABLE OF CONTENTS 12 Im po rtan t Inf o rmati on Standard T elephone and FCC Notices .................................................................. 61 These notices are in effect on models sold and used in the United States only . ....... 64 Federal Communications Commission Compliance Notice (For USA Only) .
1 In tr od u c ti o n 1 Using This Man ual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However , you can use your fax machine to its fullest potential by taking a few minutes to read this manual.
2 CHAPTER ONE T est Sheet Pr ocedures (for USA onl y) After programming your Station ID, please fill out the TEST SHEET included with your fax machine and fax it to Brother ’ s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed.
3 INTRODUCTION When your fax machine answers in F AX/TEL Mode, the fax machine listens for CNG tones and then responds with receiving tones. The fax “handshake” is the time in which the sending machine’ s CNG tones and the receiving machines “chirps” overlap.
4 CHAPTER ONE Contr ol P anel Overview F AX 255 and F AX 275 St op Copy Star t Hook Hold/Caller ID Redial/Pause Speed Dial ABC D EF GH I JKL MNO P Q RS TUV WXY Z Se t Mode Resolu tion Volume LH Help Funct ion Trans.Verify Tel - index FA X 275 01 02 03 04 05 06 07 08 09 10 Trans.
2 Set Up and Connections 5 Caution 1 Never install telephone wiring during a lightning storm. 2 W e recommend that this product be used with a surge protection device to protect the product against lightning storms. 3 Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location.
6 CHAPTER TWO Telephone Line Cord Handset Curled Cord Telephone Handset Owner’s Manual One Starter Roll of Brother Therma PLUS Recording Paper (LETTER up to 25 pages, A4 up to 24 pages) Document Sup.
7 SET UP AND CONNECTIONS Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. A void placing your machine in a high-traffic area.
8 CHAPTER TWO 3 Unwrap the new recording paper roll and insert it into the paper bin, with the paper feeding from the bottom of the roll. Limited to 2.76 inches (70 mm) 4 Raise the paper enough to pass it over the until it feeds out the front of the machine.
9 SET UP AND CONNECTIONS About Brother P aper For the best print quality , use Brother Therma Plus Paper , Item Numbers 6890 (two 98’ rolls) or 6840 (four 98’ rolls). Therma Plus paper is thicker , like plain paper , and produces the best print quality .
10 CHAPTER TWO Connect the power cor d When you connect the power , the screen displays 01/01 00:00 F AX. NOTICE: 1) This fax must be grounded using a three-prong plug.
11 SET UP AND CONNECTIONS Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy . The calls are usually passed down or “rolled over” to the next available phone line in a preset order .
12 CHAPTER TWO The third way is the easiest: Buy a triplex adapter . Y ou can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ1 1 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your fax machine is on Line 1, plug the fax machine into L1 on the triplex adapter .
13 SET UP AND CONNECTIONS 4 Plug one end of the second telephone line cord for your T AD into the L2 jack of the two-line T AD. Plug the other end into the EXT . jack on the left side of the fax machine. Triplex Adapter Two Line Phone Two Line External TAD Fax Machine Y ou can keep two-line telephones on other wall outlets as always.
14 CHAPTER TWO If you are installing the fax mac hine to w ork with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circum- stances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.
15 SET UP AND CONNECTIONS Do not connect a T AD elsewher e on the same phone line—your fax machine and T AD will both try to contr ol the line. LINE EXT.
16 CHAPTER TWO Outgoing Message (OGM) T iming is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.
3 On-Screen Programming 17 User -Friendl y Pr ogramming W e have designed your fax machine with on-screen programming and a Help key . User-friendly programming helps you take full advantage of all the functions your fax machine has to offer .
18 CHAPTER THREE Alternating Displa ys When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed.
19 ON-SCREEN PROGRAMMING Function Selection T able If you have a basic understanding of how to program your fax machine, you can perform most of the programming settings without the Owner ’ s Manual.
20 CHAPTER THREE 5. INTERRUPT Function Description Factory Set Page Send a fax now , even if you have 41 the machine set to send a fax later , or ifyou have it set for Polling. 4. CANCEL JOB Function Description Factory Set Page Cancel a delayed fax or polling 41 job.
21 ON-SCREEN PROGRAMMING 0. TEL SERVICE Function Description Factory Set Page 1. DISTINCTIVE Use with phone company distinctive O F F 51 ringing service to register the ring pattern with fax machine. 2. CALLER ID Register your AREA CODE to 000 26 (For USA only) dial from log.
22 CHAPTER THREE.
4 I n i t ia l Setu p 23 Getting Started Setting Dialing Mode (T one/Pulse) Y our fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press F unctio n , 1 , 1 .
24 CHAPTER FOUR ENTER DAY:XX 4 Enter two digits for the day (for example, 06) and press Set . ENTER TIME:XX:XX 5 Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM) and press Set . 6 Press St op . The screen now displays the date and time you set, and displays it whenever the fax machine is standing by .
25 INITIAL SETUP Entering T ext When you are setting certain functions, such as the Station ID, you may need to enter text into the fax machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’ t have printed letters because they are used for special characters.
26 CHAPTER FOUR NO TICE The T elephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless su.
27 INITIAL SETUP Setting Beeper V olume Y ou can set the beeper to LOW , HIGH or OFF . The default setting is LOW . When the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key or make an error , and at the end of fax sending or receiving.
28 CHAPTER FOUR Setting V olume Amplify Please carefully read “Setting the Handset V olume” before you do the following steps: 1 Press F unctio n , 1 , 5 .
5 Setu p Re c e i ve 29 Basic Receiving Operations Select Answer Mode MANUAL —Y ou must answer all calls yourself. If you hear fax tones, press Star t to begin receiving the fax, then hang up. Y ou must use this mode with Distinctive Ringing. F AX ONL Y —The fax machine automatically answers every call as a fax call.
30 CHAPTER FIVE Se t Mode R esolut ion Volume LH Current Answer Mode 09/06 15:25 FAX T o select or change y our Ans wer Mode 1 Press Mode . The screen displays your current selection. FAX ONLY FAX/TEL TAD:ANSWER MACH. MANUAL 2 Continue to press Mode until your new selection appears.
31 SETUP RECEIVE Setting F/T Ring Time Y ou need to determine how long the fax machine will notify you with its special double-ring when you have a voice call. This double-ringing (F/T Ring T ime) happens after the initial ringing from the telephone company (Ring Delay).
32 CHAPTER FIVE If you’ve set the feature to ON , but your fax machine doesn’t automatically connect a fax call when you lift an external or extension phone handset, press the Fax Receive code 5 1 . At the fax machine, lift the handset and press Star t .
33 SETUP RECEIVE For F AX/TEL Mode Onl y When the fax machine is in F AX/TEL mode, it will use the F/T Ring T ime (double ringing) to alert you to a voice call.
34 CHAPTER FIVE P olling Polling is the process of retrieving faxes from another fax machine. Y ou can use your fax machine to “poll” other machines, or you can have someone poll your machine. All parties involved in polling need to set up their fax machines to accommodate polling.
6 Setu p Se n d 35 Bef ore Y ou Begin ■ Documents must be between 5.8 and 8.5 inches (148 and 216 mm) wide, and 5.9 and 23.7 inches (150 and 600 mm) long. Y our fax machine can only scan an image 8.2 inches (208 mm) wide, regardless of how wide the paper is.
36 CHAPTER SIX ADF (A utomatic Document Feeder) The automatic document feeder (ADF) can hold up to 10 pages, feeding each one individually through the fax machine. Use standard (17 lb–24 lb) paper when using the ADF; if you’re using heavier paper , feed each sheet individually to prevent paper jams.
37 SETUP SEND Manual T ransmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 Insert the document face down in the feeder . 2 Pick up the handset and listen for a dial tone — OR —Press Hook and listen for a dial tone.
38 CHAPTER SIX Ad v anced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself of f. 1 Insert document. 2 Press F unctio n , 3 , 3 . 3.
39 SETUP SEND 5 Press 1 if you want to select additional settings. The display returns to the Setup Send menu— OR —Press 2 if you are finished choosing settings and go to Step 6. PRESS START KEY ENTER FAX NO. 6 Enter the fax number . 7 Press Star t .
40 CHAPTER SIX Multiple Resolution T ransmission Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print.
41 SETUP SEND Canceling a Scheduled Job Y ou can cancel tasks you’ve scheduled, such as Delayed Fax or Polling T ransmit. 1 Press F unctio n , 4 . Any waiting jobs appear on the display . If there is no job waiting, the screen displays NO JOB W AITING.
42 CHAPTER SIX.
7 Setup A ut o Di al N u m ber s 43 Storing Numbers for Easy Dialing Y ou can set up your fax machine to do two types of easy dialing: One T ouch and Speed Dial. Storing One T ouch Dial Number s Y ou can store ten fax/phone numbers that you can dial by pressing one key .
44 CHAPTER SEVEN NAME: 4 Use the dial pad to enter the name (up to 15 characters) and press Set . Y ou can use the chart on page 25 to help you enter letters— OR —Go to Step 5 to store the number without a name. Use or to select the type you want and press Set .
45 SETUP AUTO DIAL NUMBERS Y ou can store “555” on One T ouch key 03 and “7000” on One T ouch key 02 . If you press One T ouch 03 , 02 , and Star t , you can dial “555-7000”. T o temporarily change a number , you can substitute part of the number with manual dialing using the dial pad.
46 CHAPTER SEVEN Changing One T ouch and Speed Dial Number s If you try to store a One T ouch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either 1. CHANGE — OR — 2.
8 T ele p hone Op er a t ion Dialing Options Y ou can use your fax machine to make voice telephone calls, by dialing manually , or by using T el-index, One T ouch or Speed Dial memory . Y ou can use the handset. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number .
48 CHAPTER EIGHT One T ouch Dialing 1 Pick up the handset— OR —Press Hook . 2 When you hear a dial tone, press the One T ouch key of the location you want to call. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers.
49 TELEPHONE OPERA TION P ause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay . T one/Pulse If you have pulse dialing service, but need to send tone signals (for telephone banking, for example), follow the directions below .
50 CHAPTER EIGHT.
9 Telephone Service 51 Custom Features Y our fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies.
52 CHAPTER NINE Y ou can register only one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. ■ The fax machine will answer only calls to its registered number . ■ T o have your T AD answer only the main number , the fax machine must be in Manual Mode.
53 TELEPHONE SER VICE 7 Press St op to exit. Once you’ve registered the Distinctive Ring pattern in your fax machine, you can turn this feature ON (or OFF), by following Steps 1 to 5 above. Caller ID The Caller ID feature of this fax machine lets you use the Caller ID subscriber service offered by many local telephone companies.
54 CHAPTER NINE Viewing the Caller ID Log 1 Press Hold/Caller ID . CALLER ID LOG SELECT < - - > & SET PRESS START KEY 2 After 2 seconds, press or to scroll through the Caller ID Log.
55 TELEPHONE SER VICE Returning a Call fr om the Log Y ou can scroll through the Caller ID Log and select a call to return automatically . Y ou must set up your AREA CODE in advance.
56 CHAPTER NINE Registering a Caller ID Number Y ou can set up a caller in the Caller ID Log as a One T ouch or Speed Dial number . 1 Press Hold/Caller ID . CALLER ID LOG SELECT < - - > & SET PRESS START KEY 2 After 2 seconds, press or to scroll through the Log and when you see a caller you want to register , press Set .
57 Copy Functions Y our fax machine cannot scan anything closer than one-eighth inch from the edge of the paper . The default resolution for a single copy is Super Fine. Set the resolution to PHOT O for photographs. 1 Place document face down in the feeder .
58 CHAPTER TEN.
59 F AX Settings Y ou can print the following lists and reports: 1.XMIT REPORT Choose if you would like a T ransmission V erification Report printed after all faxes you send. 2.ALL DIAL Lists names and numbers stored in One T ouch and Speed Dial memory , in numerical order .
60 CHAPTER ELEVEN T o Print a Repor t 1 Press F unctio n , 7 . 2 Enter the number of the report you want to print. For example, press 3 to print the TEL-INDEX. 3 Press Star t . 4 Press St op to exit. T ransmission V erification (Xmit) Repor t Y ou can use the Xmit Report as proof that you sent a fax.
61 Standar d T elephone and FCC Notices These notices are in effect on models sold and used in the United States only . This equipment is hearing aid and volume control compatible.
62 CHAPTER TWEL VE The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5).
63 IMPOR T ANT INFORMA TION Federal Comm unications Commission Compliance Notice (For USA Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
64 CHAPTER TWEL VE Impor tant Saf ety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
65 IMPOR T ANT INFORMA TION 15 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty . Refer all servicing to a Brother Authorized Service Center .
66 CHAPTER TWEL VE Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
67 T r oub leshooting Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day , 7 days a week.
68 CHAPTER THIR TEEN Err or Messages Y ou may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.
69 TROUBLESHOOTING AND MAINTENANCE COVER OPEN The cover is not completely closed. CUTTER JAM The fax paper is jammed in the cutter . 1 Unplug the power cord. 2 Open the cover . 3 Pull the blue release lever on the print head unit and raise it. 4 Gently turn the paper roll toward the front of the machine to roll out the jammed paper .
70 CHAPTER THIR TEEN DOCUMENT JAM The documents were not inserted or fed properly , or were too long or too short. 1 Open the cover . 2 Pull the documents toward the front of the fax machine, in the same direction they were feeding. 3 Close the cover .
71 TROUBLESHOOTING AND MAINTENANCE PAPER ROLL EMPTY The paper roll is empty; follow the instructions in Installation to replace the paper roll. PRINTER FAULT The recording head has overheated. Unplug the machine and wait 30 minutes for it to cool. PRINTER JAM The fax paper is jammed in the printer .
72 CHAPTER THIR TEEN If Y ou Are Ha ving Difficulty with Y our Fax Mac hine If you think there is a problem with your fax machine, make a copy first. If the copy looks good, the problem is probably not your fax machine. Check the difficulties below and follow the troubleshooting tips.
73 TROUBLESHOOTING AND MAINTENANCE No Dial T one on the Handset Press Hook — OR —Lift the handset. If you hear no dial tone, check telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine’ s handset jack.
74 CHAPTER THIR TEEN T ransferring a Call to the F ax Machine If you have answered the fax machine handset, press Star t , and hang up immediately . If you answered at an extension phone, press your three-digit Fax Receive Code (the factory setting is 51).
14 S pec ifi ca ti o ns T ype Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding system Modified Huffman (MH) Modem speed 9600/7200/4800/2400; Automatic Fallback Document input width 5.8 inches to 8.5 inches (148 mm to 216 mm) Scanning/Printing width 8.
76 SPECIFICA TIONS Communication source Public switched telephone network Operating environment 41 - 95 ° F (5 - 35 ° C) Power sour ce 120V AC 50/60Hz (USA, Canadian V ersion Only) Power consumption Standby: under 5 watts — Peak: under 1 10 watts Dimensions 11.
Glossary ADF (A utomatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically . All Dial List A listing of names and numbers stored in One T ouch and Speed Dial memory , in numerical order .
78 GLOSSAR Y Next F ax Reservation (For F AX 275 Only) Accepts the next document in the document feeder for transmission while the fax machine is still receiving. OGM (Out-Going Message) The message callers hear when you call your external answering machine.
79 Index A Accessories and Supplies .................................. ii ALL DIAL Lists .............................................. 59 Alternating Displays ........................................ 18 Answer Mode ...................................
80 INDEX I Important Information ..................................... 61 Inserting Spaces ............................................... 25 Interrupting ...................................................... 41 M Manual Dialing .....................
These machines are made for use in the USA or CANADA only. We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries.
An important point after buying a device Brother FAX 255 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Brother FAX 255 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Brother FAX 255 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Brother FAX 255 you will learn all the available features of the product, as well as information on its operation. The information that you get Brother FAX 255 will certainly help you make a decision on the purchase.
If you already are a holder of Brother FAX 255, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Brother FAX 255.
However, one of the most important roles played by the user manual is to help in solving problems with Brother FAX 255. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Brother FAX 255 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
