Instruction/ maintenance manual of the product UD800TP ActionTec
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U ser Manual USB Home DSL Modem.
i T able of C ont ents 1I nt ro duc tion 1 P ack age C ontents 1 M inimum System Requir ements 2 T echnical Suppor t 2 Modem F eatures 3 2S etting Up the Modem 5 C onnecting a Computer t o the Modem 5.
ii Ac tion tec W ireless-Ready DSL Gatewa y U ser Manual.
1 Intr oduc tion Thank you for pur chasing the Ac t ion tec USB Hom e DSL Mo d em . T he Modem pr o- vid es co nnection speeds up to 125 times faster than a standard 56K modem. This easy- t o-set-up, easy-t o-use product is perfect for the home comput er user .
2 Ac tion tec USB Home DSL Modem U ser Guide Mi nimum S ystem Requiremen ts Ac t i ve DSL ser vice Co mputer with a USB co nnection M icr osoft W indows 98 ,W indows 98 Second Edition ( SE ), W indows Mi llennium Edition (M e), W indows 2000 ,W indows XP In te rn et Explorer 4.
3 Chapter 1 Introduction Modem F eatur es The M odem features two LED s (lights) on its front panel, and series of por ts on its r ear panel. W e recommend the user bec ome familiar with these features before installing or setting up the M odem.
4 Ac tion tec USB Home DSL Modem U ser Guide Rear Panel The M odem has four por ts on its rear panel: Line , Phone , USB , and Po w e r . Line Port The Line port is used to co nnect the Modem t o the DSL outlet. Phone Port The Phone port is used to co nnect a telephone to the M odem.
5 S etting Up the Modem Setting up the M odem inv olv es two basic st eps: connecting a c omputer t o the M o dem, and c o nfigu r ing the M o dem t o act i va t e the DSL c o nnection and load the software driv ers.
6 Ac tion tec USB Home DSL Modem User Manual 2. The next window appears. Get the Mo d em , Po w e r Cord , USB Cable , DSL Cable , and Clear Bag from the Quick Start Kit , then click N ext . 3. The next window appears. Place the M odem uprig ht in its stand, then click N ext .
7 Chapter 2 S etting Up the Modem 5. The next window appears. Plug the larger end of the Po w e r Cord into a Po wer O u tlet in a wall, then click N ext . 6. Wh en the next window appears, confim the PW (P ow er) Light on the fr ont of the Modem glows solid gr ee n , orange ,o r red .
8 Ac tion tec USB Home DSL Modem User Manual 8. Wh en the next window appears, plug the other end of the DSL Cable into the Wa l l J a c k closest to y our computer , then click N ext . 9. The next window appears. Plug the square end of the beige USB Cable into the USB P ort on the rear panel of the Modem, then click N ext .
9 Chapter 2 S etting Up the Modem 11. Wh en the next window appears, read the instr uctions, then get the Phone Filters from the Clear Bag .C lick N ext . 12. Wh en the next window appears, unplug all phone c ords from their respecti ve phone jacks .C lick N ext .
10 Ac tion tec USB Home DSL Modem User Manual 13. The following window appears. Plug a phone filter in e v er y phone jack , then click N ext . ☞ No te : Do not install a phone filter on the DSL Cable in the phone jack near the comput er .
11 Chapter 2 S etting Up the Modem 16. If Y es was chosen in step 15 , the next window appears. U nplug the phone cable co nnected to the co mputer or nearby phone jack .C lick N ext . If No was chosen in step 15 ,g o directly to st ep 19 . ☞ No te : Do not re move the DSL Cable fr om the phone jack near the comput er .
12 Ac tion tec USB Home DSL Modem User Manual 18. Wh en the next window appears, plug the phone filter into the Phone P ort on the rear panel of the Modem. The M odem and phone should be connect- ed exactly as sho w n in the pictur e, below . Click N ext .
13 Chapter 2 S etting Up the Modem C onfiguring the Modem The following proc edure details the steps in volv ed in configuring the M odem to activat e the DSL co nnection and load the software drivers. The Information Wo r ksheet fr om the Internet Serv ice P ro v ider ( ISP ) must be a vailable to c omplete this proc edure.
14 Ac tion tec USB Home DSL Modem User Manual 3. In the next w indo w , select Specify a location by clicking in the check bo x next to the t ext. Then, enter d:driver in the text bo x (where “ d” is the drive lett er of the CD-ROM driv e). Click N ext .
15 Chapter 2 S etting Up the Modem 6. The first “ Actiont ec Home DSL C onfiguration W izard” window appears. Read the instructions, then click N ext . 7. In the next w indo w , select the one of the op tions by clicking on the cir cle next to the text.
16 Ac tion tec USB Home DSL Modem User Manual 8. If the last option was selected in step 8, use the Information W orksheet pro v ided by the ISP to enter the settings in the next W izard window , then click N ext . 9. The “IP Addr ess” w indow appears.
17 Chapter 2 S etting Up the Modem 10. The “DNS” window appears. If the DSL pr ovider supplied specific DNS infor- mation, click the circle next t o “Enable DNS” and enter the information in the proper t ext bo x es. If not g iv en specific DNS information, click the circle next to “Disable DNS.
18 Ac tion tec USB Home DSL Modem User Manual 12. The “WINS” w indow appears. If the DSL pr ovider supplied specific WINS information, click the circle next to “Enable WINS R esolution ” and enter the information in the proper te xt box es.If not g i ven specific WINS information, click the circle next t o “D isable WINS.
19 Chapter 2 S etting Up the Modem 14. Ma ke sure the PW (P ower) and LK (Link) lights on the front of the M odem gl ow solid green, or ange, or red. The M odem is now read y to use.
20 Ac tion tec USB Home DSL Modem User Manual.
21 U sing the Home DSL Sy stem Monitor To ch eck the operation of the Ac t i o n te c USB Home DSL M odem and v iew its co n- nection status, use the Home DSL S ystem M onitor .
22 Ac tion tec USB Home DSL Modem User Manual Re d bar abo ve red arro ws :i ndicates an error has oc curred with the Modem or its software. If this occurs, check all connections to the M odem, and if.
23 Chapter 3 U sing the Home DSL S ystem Monitor C onnection Rates The two t ext bo x es in “Connection Rates ” section(“U pstream ” and “Downstream ”) indicate the speed (in kilobits per seco nd) of the Modem ’ s con- nection.
24 Ac tion tec USB Home DSL Modem User Manual Pro vider Info Clicking Prov id er In fo in the M onitor window brings up the “Pr ovider Info ” tab .
25 Chapter 3 U sing the Home DSL S ystem Monitor V ersions Clicking Ve r sions in the M onitor window brings up the “V ersions” tab . This tab features statistics and other information regar ding the Modem ’ s software and fir- ware v ersions.
26 Ac tion tec USB Home DSL Modem User Manual Options Clicking Optio ns in the M onitor window brings up the “Options” tab. T his tab features tw o option check bo x es.
27 Tr oubleshooting and F A Qs This chapter c ontains a list of solutions for problems the user ma y encounter while using the M odem, as well as answers to some of the more fr equently asked ques- tions about the M odem. I have more than four phones in my home .
28 Ac tion tec USB Home DSL Modem User Manual C an I fax o ver DSL? No .Y ou still need to send your fax es over y our regular phone line using an ana- log modem or fax machine.
29 Refer enc e This appendix contains information about various topics, including accessing information about your W indow s computer and wiring under special circum- stances. Lo cating C omputer Information The following proc edure is valid for W indows 98 , 98 SE ,M e , 2000, and XP .
30 Ac tion tec USB Home DSL Modem U ser Manual Lo cating Windows Oper ating S ystem F iles If the operating system files reside on the har d drive of the comput er , follow the instructions below to locat e them. If the files are not on the hard driv e, they must be loaded from the installation disks.
31 App endix A Reference 4. Click the down ar row next to the “Look in ” t ext bo x and select My Co mputer from the list that appears. 5. Click Searc h N ow . 6a. Wi ndow s M e :W hen the search is co mplete, note the direct or y path that appears most often in the “I n Folder” c olumn.
32 Ac tion tec USB Home DSL Modem U ser Manual.
33 Specifica tions G eneral Model Number UD800TP (USB H ome DSL Modem) Dimensions Le ngth: 5.375 in. W idth: 4.35 in Hei g ht: 1.25 in Standards ANSI specification T1.
34 Ac tion tec USB Home DSL Modem U ser Manual En vironmental Pow er Input External, +5V +- 5% @ 1.5 A Cer tifications FCC Class C (part 15, 68) UL Opera ting T emper ature 0º C to 40º C (32ºF t o .
35 Glossar y Acc ess Point A dev ic e that allows wireless clients to c onnect to one another . An acc ess point can also act as a bridge between w ir eless clients and a “w ired” network, such as an Ethernet network. W ireless clients can be mo ved an ywhere within the cov er- age area of the access point and re main connected t o the network.
36 Ac tion tec USB Home DSL Modem U ser Manual Fi rew al l Pr ev ents users outside the netw ork from acc essing and/or damaging files or co mputers on the network. Gat ew a y A dev ic e that manages the data tr affic of a network, as well as data traffic to and from the I nternet.
37 App endix C Glossar y Subnet Mask A set of four numbers configur ed like an IP addr ess used to creat e IP address nu mbers used w ithin a particular network only . T CP/IP ( T ransmission Contr ol Protoc ol/Internet Protoc ol) The standard pr otocol for data transmission ov er the Inte rnet.
38 Ac tion tec USB Home DSL Modem U ser Manual.
39 Notic es Regulatory Complianc e Notices Class B Equipment This equipment has been tested and found t o comply with the limits for a Class B digital dev ice, pursuant to P ar t 15 of the FCC R ules. These limits ar e designed to pro v ide r easonable protection against harmful interfer ence in a residential installa- tion.
40 Ac tion tec USB Home DSL Modem U ser Manual 2. This dev ice m ust accept an y interfer ence r eceiv ed, including interference that may cause un wanted operation.
41 Limited W arr anty Har d ware : Ac t ion te c Electronics, Inc., war rants to the end user (“ C ustomer”) that this hard ware product will be free fr om defects in workmanship and materials, under normal use and ser vice, for twelv e (12) months from the date of purchase from Ac t ion te c Electronics or its authorized reseller .
42 Ac tion tec USB Home DSL Modem U ser Manual THIS A CTION TEC ELECTR ONICS PR ODUCT MA Y INCL UDE OR BE BUNDLED WITH THIRD-P AR TY SOFTW ARE, THE USE OF WHICH IS GO VERNED BY A SEP A- RA TE END-USER LICENSE A GREEMENT . THIS A CTION TEC ELECTR ONICS W ARRANTY D OES NO T APPL Y T O SUCH THIRD- PA R TY SOFTW ARE.
43 Limited W arranty NEITHER ASSUMES NOR A UTHORIZES ANY O THER PERSON T O ASSUME FOR IT ANY O THER LIABILITY IN CONNECTION WITH THE SALE, INST ALLA TION, MAIN- TEN ANCE OR USE OF ITS PR ODUCTS.
44 Ac tion tec USB Home DSL Modem U ser Manual Gov erning L a w :T his Limited W ar ranty shall be governed by the la ws of the State of California, U .S.A., ex cluding its conflicts of la ws and pr inciples, and excluding the U nited N ations Con vention on C ontra cts for the I nternational Sale of Goods.
An important point after buying a device ActionTec UD800TP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ActionTec UD800TP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ActionTec UD800TP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ActionTec UD800TP you will learn all the available features of the product, as well as information on its operation. The information that you get ActionTec UD800TP will certainly help you make a decision on the purchase.
If you already are a holder of ActionTec UD800TP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ActionTec UD800TP.
However, one of the most important roles played by the user manual is to help in solving problems with ActionTec UD800TP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ActionTec UD800TP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center