Instruction/ maintenance manual of the product PRESTIGE 2602HW ZyXEL Communications
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Pr estige 2602HW Series ADSL VoIP IAD with 802.11g Wireless Quick Start Guide Version 3.40 August 2004.
Prestige 2602HW Series Quick Start Guide 2 T able of Content s 1 Introducing the Prestige ............................................................................... 3 1.1 Required Information ......................................................
Prestige 2602HW Series Quick Start Guide 3 1 Introducing the Prestige The Prestige P2602HW ADSL VoIP IAD (Inte grated Access Device) combines high- speed ADSL Internet access, a 4-port Ethe rnet s witch, IEEE 802.11g wireless access, and Voice over IP (VoIP) com munication capabilities.
Prestige 2602HW Series Quick Start Guide 4 INTERNET ACCOUNT INFORMATION RFC 1483 ENET ENCAP Ethernet Encapsulation Gateway IP Address: __________________ PPPoA User Name: ____________ Password: ____________ PPPoE Service Name: ____________ User Name: ____________ Password: ____________ You should have a voice account already set up.
Prestige 2602HW Series Quick Start Guide 5 personnel can service the device. Pl ease contact your vendor for further information. Use ONLY the dedicated power supply for your device. Connect the power cord or power adaptor to the right s upply voltage, that is , 110V AC for North America or 230V AC for Europe.
Prestige 2602HW Series Quick Start Guide 6 Figure 1 Rear Panel Hard w are Connections Table 1 Rear Panel De scription LA BEL DESCRIPTION 1. DSL Connect to a telephone jack using the included telephone wire. 2. LAN 1..4 Connect to a computer/external hub using an Ethernet cable.
Prestige 2602HW Series Quick Start Guide 7 Table 1 Rear Panel De scription LA BEL DESCRIPTION CONSOLE Only connect this port if you w ant to configure the Prestige using the SMT via console port see your User's Guide for det ails. Use the console port for local device configuration and management.
Prestige 2602HW Series Quick Start Guide 8 Figure 2 Prestige 2602HWL P hone and DSL Connections The DSL port handles both the ADSL and regular telephone service conn ections. The phone line port is also known as an F XO (Foreign Exchange Office) port.
Prestige 2602HW Series Quick Start Guide 9 2.4 Front Panel LEDs Figure 3 Front Panel Table 2 Front Panel LED Descriptions LED COLOR STATUS DESCRIPTION On The Prestige is receiving power and functioning properly. Green Blinking The Prestige is rebooting.
Prestige 2602HW Series Quick Start Guide 10 Table 2 Front Panel LED Descriptions LED COLOR STATUS DESCRIPTION On Successful 10Mb Ethernet connection. Green Blinking The Prestige is sending/receiving data. On The Prestige has a successful 100Mb Ethernet connection.
Prestige 2602HW Series Quick Start Guide 11 3 Internet Access With Zero Configration With the Prestige’s Zero Config uration, you can access the Int ernet easily. Simply connect a computer to the Prestig e and acce ss the Internet without changing the network settings (such as the IP address an d subnet mask) o f the computer.
Prestige 2602HW Series Quick Start Guide 12 Skip this section if your computer is alread y set up to accept a dynamic IP address (this is the default setting for most new computers) or has a static private IP address. The Prestige is already set up to assign your co mputer an IP address.
Prestige 2602HW Series Quick Start Guide 13 4. Click the IP Address tab. -If your IP address is dynamic, select Obtain an IP address auto matically . -If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields.
Prestige 2602HW Series Quick Start Guide 14 gatew ays. -If you have a gateway IP address, type it in the Ne w gat eway f ield and click Ad d . 7. Click OK to save and close the TCP/IP Properties window. 8. Click OK to close the Network window. Insert the Windows CD if prompted.
Prestige 2602HW Series Quick Start Guide 15 5. The Internet Protocol TCP/IP Pr operties screen opens (the General tab in Windows XP). - To have your computer assigned a dynamic IP address, click Obtain an IP address automaticall y .
Prestige 2602HW Series Quick Start Guide 16 4.3 Checking/Up dating Y our Computer ’ s IP Address 1. In the computer, click Start , ( All) Programs , Accessories and then Command Prompt . 2. In the Command Prom pt window, type "ipconfig" and then press ENTER to verif y that your computer’s IP address is in the correct range (192.
Prestige 2602HW Series Quick Start Guide 17 Your computer can now communica te with the Prestige using the LAN port. 5 Configuring Y our Prestige The web configurator is an HTML-based managem ent interface that allows eas y Prestige setup and management via Intern et br owser.
Prestige 2602HW Series Quick Start Guide 18 Figure 4 Entering Prestig e LAN IP Address in Internet Explorer 2. An Enter Network Pass w ord window displays. En ter the user name (“admin” is the default), password (“1234” is the default). Click Login to proceed to a screen asking you to change your password.
Prestige 2602HW Series Quick Start Guide 19 Click Logout in the navigati on panel whe n you have fi nished a Pre stige management session. Figure 6 Web Config urator: Site Map Screen The Prestige automatic ally logs you out if the mana gement session is idle for five minutes.
Prestige 2602HW Series Quick Start Guide 20 Figure 7 Wizard Screen 1 From the Mode drop-down list box, select Routing (default) if your ISP allows multiple computers to share an Internet account. Otherwise select Bridge . Select the encapsulation type your ISP uses from the Encapsulation drop-dow n list box.
Prestige 2602HW Series Quick Start Guide 21 Figure 8 Internet Connection with PPPoE If your ISP provides the name of your PPPoE service provider, enter it in the Service Name field.
Prestige 2602HW Series Quick Start Guide 22 Figure 10 Internet Conne ction with ENET ENCAP In the ENET ENCAP Gatewa y field, enter the gateway IP address given by your ISP. Refer to Figure 8 for other field descriptions . Figure 11 Internet Connection with PPPoA Refer to Figure 8 for field descriptions.
Prestige 2602HW Series Quick Start Guide 23 Y our V oIP serv ice provider ma y automatically configure V oIP settings when the Prestige connects to the Internet. If so, you only need to configure the au thentication user ID and password in this screen.
Prestige 2602HW Series Quick Start Guide 24 Select Send Caller ID to show identification information when you make VoIP calls. Phone 1 and Phone 2 correspond to the Prestige’ s physical PHONE 1 and 2 ports, respectively. Select whether you want to apply this SIP account to Phone 1 , Phone 2 or both.
Prestige 2602HW Series Quick Start Guide 25 Figure 14 Wizard: LA N Configuration Enter the IP address of your Prestige in dotted decimal notation in the LAN IP Address field. For example, 192.168.1.1 (factory default). If you change the Prestige’ s L AN IP address, you must use the new IP address if you want to access the web configurator again.
Prestige 2602HW Series Quick Start Guide 26 Figure 15 Wizard Screen 4 5.4 T est Y our Internet Connection Launch your web browser and navigate to www.zyxel.com . Internet access is just the beginning. Refer to the User’s Guide for mo re detailed information on the complete range of Prestige features.
Prestige 2602HW Series Quick Start Guide 27 Figure 16 Wireless L AN: Wireless The following table d escribes the fields in this screen. Table 3 Wireless L AN: Wireless LA BEL DESCRIPTION Enable Wirele.
Prestige 2602HW Series Quick Start Guide 28 Table 3 Wireless L AN: Wireless LA BEL DESCRIPTION Hide ESSID Select Yes to hide the ESSID so a wireless client cannot obtain the ESSID through passive scanning. Select No to make the ESSID visible so a wireless client can obtain the ESSID through passive scanning.
Prestige 2602HW Series Quick Start Guide 29 The wireless clients and Prestige must use the same ESSID, channel ID and WEP encryption key (if WEP is enabled) for wireless commun ication.
Prestige 2602HW Series Quick Start Guide 30 Figure 17 Wireless L AN: MAC Address Filter The following table d escribes the fields in this screen. Table 4 Wireless L AN: MAC Address Filter LA BEL DESCRIPTION Active Select Yes from the drop down list box to enable MAC address filtering.
Prestige 2602HW Series Quick Start Guide 31 Table 4 Wireless L AN: MAC Address Filter LA BEL DESCRIPTION Action Define the filter action for the list of MAC addresses in the M AC A ddress table.
Prestige 2602HW Series Quick Start Guide 32 If you have a sing le public IP address then select SUA Only in the NAT-Mode screen (see Figure 18 ). If you have multiple public IP ad dresses then you may use full feature mapping types (see the User’s Guide for m ore details).
Prestige 2602HW Series Quick Start Guide 33 Figure 19 SUA /N AT Serv er The following table d escribes the labels in this screen. Table 5 SUA/NA T Server LABEL DESCRIPTION Start Port No. Type a port number in this field. To forward only on e port, type the port number again in the End Port field.
Prestige 2602HW Series Quick Start Guide 34 6.6 Firewall Overview The Prestige firewall is a stateful inspection firewall and is design ed to protect against Denial of Service atta cks when activated. The Prestige’s purpose is to allow a private Local Area Network (LAN) to b e securely connected to the Internet.
Prestige 2602HW Series Quick Start Guide 35 6.7 Enabling the Firewall with Default Policy From the main s creen, click Firewall and then Default Policy to display the following screen. Activate the f irewall by selecting the Firewall Enabled check box as seen in the following screen.
Prestige 2602HW Series Quick Start Guide 36 Table 6 Fire wall: Default Policy LA BEL DESCRIPTION Packet Direction This is the direction of travel of packets ( LAN to LA N/Router , LA N to WA N , WAN to W AN/Route and WA N to LA N ). Firewall rules are grouped based on the direction of travel of packets to which they apply.
Prestige 2602HW Series Quick Start Guide 37 Figure 22 Rule Summary The following table d escribes the labels in this screen. Table 7 Rule Summary LA BEL DESCRIPTION Firewall Rules Storage Space in Use This read-only bar shows how much of the Prestige's memory fo r recording firewall rules it is curr ently using.
Prestige 2602HW Series Quick Start Guide 38 Table 7 Rule Summary LA BEL DESCRIPTION Rule This is your firewall rule number. The ordering of your rules is important as rules are applied in turn. Click a rule’s number to go to the Firewall Edit Rule screen to configure or edit a firewall rule.
Prestige 2602HW Series Quick Start Guide 39 Table 7 Rule Summary LA BEL DESCRIPTION Back Click Back to return to the previous screen. Apply Click Ap pl y to save your changes back to the Prestige. Cancel Click Cancel to begin configuring this screen afresh.
Prestige 2602HW Series Quick Start Guide 40 Figure 23 Creating/Editing A Firewall Rule.
Prestige 2602HW Series Quick Start Guide 41 The following table d escribes the labels in this screen. Table 8 Firewall: Edit Rule LABEL DESCRIPTION Active Select this option to enable this firewall rule.
Prestige 2602HW Series Quick Start Guide 42 Table 8 Firewall: Edit Rule LABEL DESCRIPTION Schedule Day to Apply Select everyday or the da y(s) of the week to apply the rule. Time of Day to Apply (24- Hour Format) Select All Day or enter the start and end times in the hour-minute format to apply the rule.
Prestige 2602HW Series Quick Start Guide 43 Use the Add New Entry section of the screen to edit and save new or existing speed dial phonebook entries. Select a speed dial key combination from the drop-down list box. Enter the SIP number of the party that you will call (use the number or text that comes before the @ symbol in a full SIP URI).
Prestige 2602HW Series Quick Start Guide 44 You can also specify phone numbers that s hould always use the regular phone service (without having to dial a prefix number). Do this for emergency numbers (like tho se for contacting police, fire or em ergency medical services).
Prestige 2602HW Series Quick Start Guide 45 Prestige to automatically use the regular phon e service for certain calls (like emergency calls) without th e need of a (prefix) number. When the VoIP LED is off, the VoIP service is not av ailable and you can make regular calls without dialing a (prefix) nu mber.
Prestige 2602HW Series Quick Start Guide 46 Table 9 Trouble shooting PROBLEM CORRECTIVE ACTION Cannot access the Internet. Verify the Internet connection settings in the WAN Set up screen.
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However, one of the most important roles played by the user manual is to help in solving problems with ZyXEL Communications PRESTIGE 2602HW. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ZyXEL Communications PRESTIGE 2602HW along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center