Instruction/ maintenance manual of the product P-2701RL VoIP ATA / Gateway with Lifeline ZyXEL Communications
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www .zyxel.com www .zyxel.com P-27xx Series Models: P-2701RL V oIP A T A / Gateway with Lifeline P-2702R V oIP A T A / Gateway Copyright © 2010 ZyXEL Communications Corporation Firmware V ersion 1.01 Edition 1, 09/2010 Default Login Details IP Address http://192.
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P-27XX Series User’s Guide 3 C HAPTER 1 Introduction 1.1 Overview This guide helps you set up and use your Z yXEL Device (either the P-2702R V oIP A T A / Gateway or the P-2701RL V oIP A T A / Gateway with Lifeline).
Chapter 1 Introduction P-27XX Series User’s Guide 4 1.2 How It W orks The following figure sh ows how the ZyXEL Device works: • When you make a phone call over the Internet, you use a teleph one ( A ) to dial the number . The P-2701RL supports one telephone connection, and the P-2702R supports two telephone connecti ons.
Chapter 1 Introdu ction P-27XX Series User’s Guide 5 Important information about your Z yXEL Device: 1.3 Inst allation Requirement s Make su r e you h ave the fol l o win g t hing s bef ore you se t u p your ZyXEL Dev i c e: • Internet Account - Information provided by your ISP (the compan y that lets you connect to the Internet).
Chapter 1 Introduction P-27XX Series User’s Guide 6 1.4 Making Hardware Connections The following shows you how to make th e Z yXEL Device’ s hardware connections.
Chapter 1 Introdu ction P-27XX Series User’s Guide 7 1 LINE (P-2701RL only) : Use a telephone cable to connect the telephone jack (or the TEL or PHONE jack on a splitter , if one is already installed) to this port.
Chapter 1 Introduction P-27XX Series User’s Guide 8.
P-27XX Series User’s Guide 9 C HAPTER 2 Initial Configuration This chapter shows you how t o set up yo ur Z yXEL Device by connecting to its built- in W eb Configur ator with your computer . 2.1 The W eb Configurator The web configurator is an HTML -based management interface that allows easy device setup and management via a web browser .
Chapter 2 Initial Configu ra tio n P-27XX Series User’s Guide 10 4 Click Go to Wizard setup. 5 The Configuration Wizard opens. 2.2 The Connection Wizard This section shows y ou how to configure yo ur Internet connection settings using the Connection Wizard.
Chapter 2 Initia l Configuration P-27XX Series User’s Guide 11 3 In the Time Zone Setting screen, select Enable NTP Client Update if you want to maintain t he ZyXEL Device’s internal clock by synchronizin g it with a time server .
Chapter 2 Initial Configu ra tio n P-27XX Series User’s Guide 12 2.2.1 S t atic IP Connection Settings Follow these steps if y our ISP uses a static IP connection. 1 Select Static IP from the WAN Access Type menu. The screen changes to provide options for this setting.
Chapter 2 Initia l Configuration P-27XX Series User’s Guide 13 2 Enter the User Name and Password assigned to you by y our ISP . 3 Click Finished to save yo ur sett ings . 2.2.4 T est Y our Internet Connection Open another tab in your web browser an d go to any web site (for example, http://www .
Chapter 2 Initial Configu ra tio n P-27XX Series User’s Guide 14 3 P-2702R Only: The Phone 2 SIP Se ttings screen appears next. If you wa nt to set up a second V oIP account, select Enabl e SIP then enter the information for the second V oIP account as you did for the first one in step 2.
P-27XX Series User’s Guide 15 C HAPTER 3 Phone Use and Configuration This chapter describes b asic phone setup and usage, as well as select advanced V oIP configuration op tions for yo ur Z yXEL Device.
Chapter 3 Ph one Use and Configuration P-27XX Series User’s Guide 16 3.3 Advanced Phone Configuration Click VoIP > S IP to open the SIP Settings screen.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 17 Figure 4 The Phone SIP Settings screen The following table describes t he labels in this screen. T able 1 SIP Setting LABEL DESCRIPTION Active SIP Account Select this if you w ant the ZyXEL Device to use this account.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 18 3.3.1 Advanced SIP Settings T o access the following screens, connect to the W eb Configurator as described in steps 1-3 of Chapter 2 on page 9 ; however , instead of clicking Go to Wizar d Setup (as described in step 4) click Go to Advanced Setup .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 19 Note: Enter any advanced SIP configuratio n in formation as it was given to you by your SIP service provider . If you do not have any advanced configuration information, you can skip this section.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 20 Figure 6 Advanced SIP Settings (p art 2) D TMF Relay Dual- T one Multi-Frequency (DTMF) relay detects D TMF signals and sends them out-of -band (via SIP or RT P) to the remote party .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 21 The following table describes t he labels in this screen. T able 3 SIP Setting LABEL DESCRIPTION Forw ard Setting Immediate For w a r d t o Sele ct Enable to turn this feature on, and Off to disable it.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 22 Figure 7 Advanced SIP Settings (p art 3) The following table describes t he labels in this screen.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 23 Dial Plan Rul es Enter the dial plan rules pattern. A rules pattern may look something like this: (*xx|[3469]11|[2-9]xxx|011x) A dial plan defines the dialing patterns, such as the length and range of the digits for a telephone number .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 24 Figure 8 Advanced SIP Settings (p art 4) The following table describes t he labels in this screen. 3.4 S peed Dial Settings Click VoIP > Phone Bo ok > Speed Dial to open this screen.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 25 the telephone number for local i nformatio n, ‘411’ , then when you press #01 on your phone’ s keypad and wai t 3 seconds, the Z y XEL Device dials 4-1-1. Figure 9 The S peed Dial Screen The following table describes t he labels in this screen.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 26 3.5 Dial Plan with URL Click VoIP > Phone Bo ok > Dial Plan with URL to open this screen. Use this screen to create dial plan with URL entr ies which allow y ou to make peer-to-peer calls.
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 27 The following table describes t he labels in this screen. 3.6 Supported Phone Functions The following table shows the key combin ations you can enter on your phone's keypad to use certain features afte r you pick up the phone's receiver .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 28 FLASH 2 Switch back and forth between two calls. Call-W a iting FLASH Put the current call on hold to answer an incoming call. FLASH 0 Reject an incoming call which is waiting for an answer .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 29 Internal Call #### Call the phone(s) connected to the Z yXEL Device's other phone port. Speed dial #01 ~ #10 Press a speed dial number on your phone to have the Z y XEL Device automatically dial the pr e-configured telephone number .
Chapter 3 Phone Use and Configuration P-27XX Series User’s Guide 30.
P-27XX Series User’s Guide 31 C HAPTER 4 Maintenance This chapter shows you how t o configur e system related setting s, such as operating mod e and system password, and auto-pro vision and TR -069 auto- configur ation settings.
Chapter 4 Maintenance P-27XX Series User’s Guide 32 Click Maintenance > System > General to open this screen. Figure 1 1 System General The following table describes t he labels in this screen. T able 9 System General LABEL DESCRIPTION Syst e m S et up Mode Select Router to set the Z yXEL Device to router mode.
Chapter 4 M a int enance P-27XX Series User’s Guide 33 4.2 Auto-Provision Click Maintenance > System > Auto Provision to open this screen. If you need to provision more than one Z yXEL Device, use this screen to back up (save) t he Z yXEL Device’ s current configuration to a text file on y our computer .
Chapter 4 Maintenance P-27XX Series User’s Guide 34 4.3 TR-069 Setting TR -069 defines how Customer Premise Equipment (CPE), for example your ZyXEL Device, can be managed over the W AN by an A uto Configuration Server (ACS). TR -069 is based on sending R emote Proced ure Calls (RPCs) between an ACS and a client device.
Chapter 4 M a int enance P-27XX Series User’s Guide 35 Click Maintenance > System > TR069 Setting to open this scree n. Use this screen to configure your Z yXEL Device to be managed by an ACS. Figure 13 TR069 Settin g The following table describes t he labels in this screen.
Chapter 4 Maintenance P-27XX Series User’s Guide 36 P assword Enter the connection request password. When the ACS makes a connection request to the Z yXEL Device, this password is used to authenticate the ACS. Apply Changes Click this to sav e your changes and then return to the previous screen.
P-27XX Series User’s Guide 37 C HAPTER 5 Troubleshooting This chapter offers some suggestions to solv e problems you might enc ounter . None of the lights turn on when I plug in the ZyXEL Device. • Make sure that you are using the po wer adaptor provided with the Z yXEL Device.
Chapter 5 Troublesho ot ing P-27XX Series User’s Guide 38 My password is not working. or I forgot my password for the ZyXEL Device. • Make sure you enter the password c orrectly .
Chapter 5 Troubles hooting P-27XX Series User’s Guide 39 5.0.1 Resetting the ZyXEL Device This changes all the Z yXEL Device’s settings to their original v alues. Y ou will need to configure any custom settings again. Note: Make a note of your custom settings b efore you reset the ZyXEL Device.
Chapter 5 Troublesho ot ing P-27XX Series User’s Guide 40 And in the W eb Configurator’ s main Status screen under VoIP Status : Figure 15 The S tatus Screen Use the following table to determine y.
Chapter 5 Troubles hooting P-27XX Series User’s Guide 41 421 Exte nsion Required response 422 Session Timer IntervalT oo Small response 423 Interval T oo Brief response 428 Use Authentication T oken.
Chapter 5 Troublesho ot ing P-27XX Series User’s Guide 42.
P-27XX Series User’s Guide 43 C HAPTER 6 Specifications Specifications are accurate at the time of writing. FEATURE SPECIFICATION Default IP address 192.
Chapter 6 Specification s P-27XX Series User’s Guide 44 6.1 Features FEATUR E DESCRIPTION WA N I nt e r f a c e DHCP (Static IP/Dynamic IP) PPPoE (Dynamic IP) PPTP LAN Interface DHCP (Server/Disable.
Chapter 6 S pecification s P-27XX Series User’s Guide 45 Protocol Support TCP / I P UDP / IP DNS ICMP TELNET TFTP FTP HT TP NTP ARP Dynamic DNS RIP-1(RFC 1058), RIP-2 (RFC1389) Security IP Filtering.
Chapter 6 Specification s P-27XX Series User’s Guide 46 Audio Codec ITU- T G.711 (64 Kbps) ITU- T G.729 AB ITU- T G.726 (16/24/3 2/40 kbps) ITU- T G.723.1 (6.3K/5.3Kbps) Detection and Suppression of Silence (V AD) Comfort Noise Generation of (Comfort Noise) Echo Cancellation: G.
Chapter 6 S pecification s P-27XX Series User’s Guide 47 6.2 W all Mounting Instructions T o hang your Z yXEL Device on a wall: 1 Select a position free of ob structions on a sturdy w all.
Chapter 6 Specification s P-27XX Series User’s Guide 48 5a Fo r a horiz o nt al installation, do not place the device in an inv erted position; make sure the holes on the back of the Z yXEL Device are positioned at the top and that they match the positions of the holes drilled into the wall.
P-27XX Series User’s Guide 49 A PPENDIX A Appendix Safety W arnings • Do NOT use this product near water , for example, in a wet basement or near a swimming pool. • Do NOT expose your device to da mpness, dust o r corrosive liquids. • Do NOT store things on the device.
Chapter 6Appendix A SpecificationsAppendix P-27XX Series User’s Guide 50 2.Ownership Y ou have no ownership rights in the Software. Rather , you have a license to use the Software as long as this License Agreement remains in full force and effect.
Chapter 6Appendix A SpecificationsAp pendix P-27XX Series User’s Guide 51 relating to confidentiality , proprietary rights, and non-disclosure shall survive the termination of this Software License Agre ement.
Chapter 6Appendix A SpecificationsAppendix P-27XX Series User’s Guide 52 Related Document ation Please go to http://www .zyxel.com for product news, firmware, document ation, and other support materials. Copyright Copyright © 2010 by ZyXEL Communications Corporation.
An important point after buying a device ZyXEL Communications P-2701RL VoIP ATA / Gateway with Lifeline (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of ZyXEL Communications P-2701RL VoIP ATA / Gateway with Lifeline, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ZyXEL Communications P-2701RL VoIP ATA / Gateway with Lifeline.
However, one of the most important roles played by the user manual is to help in solving problems with ZyXEL Communications P-2701RL VoIP ATA / Gateway with Lifeline. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ZyXEL Communications P-2701RL VoIP ATA / Gateway with Lifeline along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
