Instruction/ maintenance manual of the product TW100-BRM504 TRENDnet
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TW100-BRM504 Broadband ADSL Router Broadband Internet Access ADSL Modem NAT Router 4-Port Switching Hub User's Guide.
i Table of Contents CHAPTER 1 INTRODUCTION ............................................................................................. 1 TW100-BRM504 Features ..........................................................................................
ii APPENDIX A TROUBLESHOOTIN G ........ . ................... ................................................... . 67 Overview ....................................................................................................................... ...
1 Chapter 1 Introduction This Chapter provides an overview of the TW100-BRM504's features and ca- pabilities. Congratulations on the purchase of y our new TW100-BRM504. The TW100-BRM504 is a multi-funct ion device providing the fol lowing services: • Shared Broadband Internet Access for all LAN users.
Broadband ADSL Router User Guide 2 Advanced Internet Functions • Application Level Gateways (ALGs). Applications which use non-st andard connec- tions or port n um bers are normally blocked by the Firewall. The ab ility to define and allow such applications i s provided, to enable such applicat ions to be used normal ly.
Introduction 3 width and so many resources that Inte rnet access becom es unavailable. The TW100- BRM504 incorporates protect ion against DoS attacks. Package Contents The following item s should be i.
Broadband ADSL Router User Guide 4 Physical Details Front-mounted LEDs Figure 2: Front Panel Power LED (Green) On - Power on. Off - No power. Status LED (Yellow) Off - Normal operation. Blinking - This LED blinks during start up, and duri ng a Firmware Up- grade.
Introduction 5 Rear Panel Figure 3: Rear Panel Power port Connect the supplied power adapte r here. 10/100BaseT LAN connections Use standard LAN cables (RJ45 connectors) to connect y our PCs to these ports. Note: Any LAN port on the TW100-BRM504 will automatically function as an "Uplink" port when required.
6 Chapter 2 Installation This Chapter covers the physical i nstallation of the TW100-BRM504. Requirements • Network cables. Use standard 10/100BaseT network (UTP) cables wit h RJ45 connectors. • TCP/IP protocol m ust be installed on all PCs. • For Internet Access, an Internet Access account with an ISP, and a DSL connection.
Installation 7 4. Power Up Connect the supplied power adapt er to the TW100-BRM504 and power up. Use only the power adapter provided. Usi ng a different one may cause hardware dam age 5. Check the LEDs • The Power LED should be ON. • The Status LED should flash, then turn Off.
8 Chapter 3 Setup This Chapter provides Setup detai ls of the TW100-BRM504. Overview This chapter describes the setup procedure for: • Internet Access • LAN configuration • Assigning a Password to protect the confi guration data. PCs on your local LAN m ay also require configurati on.
Setup 9 Configuration Program The TW100-BRM504 contains an HTTP server. This enables y ou to connect to it, and config- ure it, using your Web Browser. Your Browser must support JavaScript . The configuration program has been tested on the following browsers: • Netscape V4.
Broadband ADSL Router User Guide 10 If you can't connect If the TW100-BRM504 does not respond, check the foll owing: • The TW100-BRM504 is properly inst alled, LAN connection is OK, and it is powered ON. You can test the connection by using the "Ping" comm and: • Open the MS-DOS window or command prom pt window.
Setup 11 Static (Fixed) IP Address Your ISP allocates a permanent IP Address to you. Usually, the connection is "Al- ways on". a) ADSL parameters (VPI and VCI) may be required, if they cannot be detected automa tically. b) IP Address allocated to you, and related information, such as Network Mask, Gateway IP address, and DNS address.
Broadband ADSL Router User Guide 12 Home Screen After finishing the Setup W izard, you will see the Home screen. When you connect in future, you will see this screen when you connect . An example screen is shown below. Figure 5: Home Screen Main Menu The main m enu, on the left, contains l inks to the most-com monly used screen.
Setup 13 LAN Screen Use the LAN link on the main m enu to reach the LAN screen An example screen is shown below. Figure 6: LAN Screen Data - LAN Screen TCP/IP IP Address IP address for the TW100-BRM504, as seen from the local LAN. Use the default value unless the address is already in use or your LAN is using a different IP address range.
Broadband ADSL Router User Guide 14 • The TW100-BRM504 can act as a DHCP server . • Windows 95/98/ME and other non-Server versions of Windows will act as a DHCP client . This is the default Windows setting for the TCP/IP network protoc ol. However, Windows uses the term Obtain an IP Address aut omatically instead of "DHCP Client".
Setup 15 Password Screen The password screen allows you to assign a password to the TW100-BRM 504. Figure 7: Password Screen Old Password Enter the existing password i n this field. New password Enter the new password here. Verify password Re-enter the new password here.
16 Chapter 4 PC Configuration This Chapter detail s the PC Configurat ion required on the local ("Int ernal") LAN. Overview For each PC, the following may need to be configured: • TCP/IP n.
PC Configuration 17 Checking TCP/IP Settings - Windows 9x/ME: 1. Select Control Panel - Net work . You should see a screen like t he following: Figure 9: Network Configuration 2. Select the TCP/IP protocol for your network card. 3. Click on the Properti es button.
Broadband ADSL Router User Guide 18 • On the Gateway tab, enter the TW100-BRM504' s IP address in the New Gateway field and click Add , as shown below. Your LAN adm inistrator can advise you of t he IP Address they assigned to the TW100-BRM504.
PC Configuration 19 Checking TCP/IP Settings - Windows NT4.0 1. Select Control Panel - Net work , and, on the Protocols tab, select the TCP/IP protocol , as shown below. Figure 13: Windows NT4.0 - TCP/IP 2. Click the Properties button to see a screen like the one below.
Broadband ADSL Router User Guide 20 Figure 14: Windows NT4.0 - IP Address 3. Select the network card for your LAN. 4. Select the appropriate radi o button - Obtain an IP address from a DHC P Server or Specify an IP Address , as explained below. Obtain an IP address from a DHCP Server This is the default Windows setting.
PC Configuration 21 Figure 15 - Windows NT4.0 - Add Gateway 2. The DNS should be set to the address provided by y our ISP, as follows: • Click the DNS tab. • On the DNS screen, shown below, click the Add button (under DNS Service Search Order ), and enter the DNS provided by y our ISP.
Broadband ADSL Router User Guide 22 Figure 16: Windows NT4.0 - DNS.
PC Configuration 23 Checking TCP/IP Settings - Windows 2000: 1. Select Control Panel - Ne twork and Dial-up Connecti on . 2. Right - click t he Local Area Connection icon and select Properties . You shoul d see a screen like the following : Figure 17: Network Configuration (Win 2000) 3.
Broadband ADSL Router User Guide 24 Figure 18: TCP/IP Properties (Win 2000) 5. Ensure your TCP/IP settings are correct , as described below. Using DHCP To use DHCP, select the radio button Obtain an IP Address automaticall y . This is the default Windows setting.
PC Configuration 25 Checking TCP/IP Settings - Windows XP 1. Select Control Panel - Net work Connection . 2. Right click t he Local Area Connection and choose Properties . You should see a screen like the following: Figure 19: Network Configuration (Windows XP) 3.
Broadband ADSL Router User Guide 26 Figure 20: TCP/IP Properties (Windows XP) 5. Ensure your TCP/IP settings are correct. Using DHCP To use DHCP, select the radio button Obtain an IP Address automaticall y . This is the default Windows setting. Using this is recommended .
PC Configuration 27 Internet Access To configure your PCs to use the TW100-BRM504 for Internet access: • Ensure that the DSL modem, Ca ble modem , or other permanent connect ion is functional. • Use the following procedure to configure your Browser to access the Internet via the LAN, rather than by a Dial-up connection.
Broadband ADSL Router User Guide 28 Macintosh Clients From your Macintosh, you can access the Inte rnet via the TW100-BRM504. The procedure is as follows. 1. Open the TCP/IP Control Panel. 2. Select Ethernet from the Connect via pop-up m enu. 3. Select Using DHCP Server from the Confi gure pop-up menu.
29 Chapter 5 Operation and Status This Chapter details the operation of the TW100-BRM504 and the stat us screens. Operation Once both the TW100-BRM504 and the PCs are configured, operation is automatic. However, there are some situations where add iti onal Internet configurati on may be requi red.
Broadband ADSL Router User Guide 30 UpStream Connection Speed Displays the speed for th e UpStream Connection. DSL Multiplexing Method Indicates the current DSL Multip lexing method (LLC-Based or VC-B.
Operation and Status 31 Connection Status - PPPoE & PPPoA If using PPPoE (PPP over Ethernet) or PPPoA ( PPP over ATM), a screen like the following example will be displayed when the "C onnection Details" button is clicked.
Broadband ADSL Router User Guide 32 Connection Details - Dynamic IP Address If your access method is "Direct" (no login), with a Dynam ic IP address, a screen like the following example will be displayed when th e "Connection Details" button is clicked.
Operation and Status 33 Connection Details - Fixed IP Address If your access method is "Direct" (no login), with a fixed IP address, a screen like the follow- ing example will be displayed when the "Connection Details" button is clicked.
34 Chapter 6 Advanced Features This Chapter explains when and how to use the TW100-BRM504's "Ad- vanced" Features. Overview The following advanced features are provided: • Advanced In.
Advanced Features 35 The "DMZ PC" is effectively outside the Firew all, mak- ing it more vulnerable to attacks. For this reason, y ou should only enable the DMZ feature when required. URL Filter If you want to limit access to certain sites on the Internet, you can use this feature.
Broadband ADSL Router User Guide 36 Add Filter String To add to the current list, t ype the word or domai n name you want t o block into the field provided, t hen click the Add butt on. Filter strings should be as specific as possible. Otherwise, you may block access to many m ore sites than intended.
Advanced Features 37 Dynamic DNS Screen Select Advanced on the main m enu, then Dynamic DNS , to see a screen like the following: Figure 27: DDNS Screen Data - Dynamic DNS Screen DDNS Service Use a Dynamic DNS Service Use this to enable or disable the DDNS feature as required.
Broadband ADSL Router User Guide 38 Firewall Rules The Firewall Rules screen allows you to define "Firewall Rules" which can allow or prevent certain traffic. By default: • All Outgoing traffic is permitted. • All Incoming traffic is denied.
Advanced Features 39 LAN Server IP Address The PC or Server on your LAN to which traffi c covered by this rule will be sent. WAN Users The WAN IP address or addresses covered by this rule. Log Indicates whether or not connections covered by this rule shoul d be logged.
Broadband ADSL Router User Guide 40 Incoming Rules This screen is display ed when the "Add" or "Edit" button for Incom ing Rules i s clicked. Figure 29: Inbound Services Screen Data – Incoming Rules Screen Inbound Services Service Select the desired Service.
Advanced Features 41 Log Thi s determines whether packet s covered by this rule are logged. Sel ect the desired action. • Always - always log traffic considered by this rule, whether it matches or not . (This is useful when debugging y our rules.) • Never - never log traffic considered by this ru le, whether it m atches or not.
Broadband ADSL Router User Guide 42 • To define the Schedule used in th ese selections, use the "Schedule" screen. LAN Users Select the desired option to det ermine which PCs are covered by this rule: • Any - All PCs are covered by this rule.
Advanced Features 43 Firewall Services This screen is used to modify the list of Services which are available when creating Firewall Rules. Figure 31: Services Screen Data – Services Services Services List This lists all defined Services. Add Use this to open a sub-screen where you can add a new service.
Broadband ADSL Router User Guide 44 Add/Edit Service This screen is displayed when the Add or Edit button on the Services screen is clicked. Figure 32 : Add/Edit Service Data – Add/Edit Service Services Name If editing, this shows the current nam e of the Service.
Advanced Features 45 Options This screen allows advanced users to enter or change a number of sett ings. For normal opera- tion, there is no n eed to use this screen or change any settings.
Broadband ADSL Router User Guide 46 Schedule This Schedule can be used for the Firewall Rules and the URL filter. Figure 34: Default Schedule Screen Data – Default Schedule Screen Schedule Sunday, Mon- day… Use these checkboxes to select the desired days.
Advanced Features 47 Virtual Servers This feature, sometimes called Port Forwarding , allows you t o make Servers on your LAN accessible to Internet users. Normally, Internet users would not be able to access a server on your LAN because: • Your Server does not have a valid external IP Address.
Broadband ADSL Router User Guide 48 Figure 36: Virtual Servers Screen Data - Virtual Servers Screen Servers Servers This lists a num ber of comm on Server types. If the desired Server type is not listed, you can create a Firewall Rule to achieve the same effect as the Virtual Server function.
49 Chapter 7 Advanced Administration This Chapter explains the settings avail able via the "Administration" section of the menu. Overview Normally, it is not necessary to use these scr eens, or change any settings.
Broadband ADSL Router User Guide 50 PC Database The PC Database is used whenever you need to select a PC (e.g. for the "DMZ" PC). • It eliminates the need to enter IP addresses. • Also, you do not need to use fixed IP addresses on your LAN.
Appendix A - Troubleshooting 51 Data - PC Database Screen Known PCs This lists all current entries. Data displayed is name (IP Address) type . The "type" indicates whether the PC is connected to the LAN. Name If adding a new PC to th e list, enter its nam e here.
Broadband ADSL Router User Guide 52 PC Database (Admin) This screen is display ed if the "Advanced Admini stration" button on t he PC Database is clicked. It provides m ore control than the standard PC Database screen. Figure 38: PC Database (Admin) Data - PC Database ( Admin) Screen Known PCs This lists all current entries.
Appendix A - Troubleshooting 53 MAC Address Select the appropriate opt ion • Automatic discovery - Select this to have the TW100-BRM504 contact the PC and find its MAC address. This is only possible if the PC is connected to the LAN and powered On. • MAC address is - Enter the MAC address on the PC.
Broadband ADSL Router User Guide 54 Config File This feature allows you to downl oad the current settings from the TW100-BRM504, and save them to a file on your PC. You can restore a previously-downloaded confi guration file to t he TW100-BRM504, by uploading it to t he TW100-BRM504.
Appendix A - Troubleshooting 55 Logs The Logs record various types of activit y on the TW100-BRM504. This data is useful for troubleshooting, but enabling all l ogs will generate a large amount of data and adversely affect performance.
Broadband ADSL Router User Guide 56 Logs Include (Checkboxes) Use these checkboxes to determine whi ch events are included in the log. Checkin g all options will increase the size of the lo g, so it is good practice to disable any events which are not really re- quired.
Appendix A - Troubleshooting 57 E-mail This screen allows you to E-mail Logs and Alerts. A sample screen is shown below. Figure 41: E-mail Screen Data – E-mail Screen E-Mail Notification Turn E-mail Notification on Check this box to enable this feat ure.
Broadband ADSL Router User Guide 58 E-mail Alerts Send E-mail alerts immediately You can choose to have alerts E-ma iled to you, by checking t he desired checkboxes.
Appendix A - Troubleshooting 59 Network Diagnostics This screen allows you to perform a "Ping" or a "DNS lookup". These activities can be useful in solving network problem s.
Broadband ADSL Router User Guide 60 Remote Administration If enabled, this feature allows y ou to manage the TW100-BRM 504 via the Internet. Figure 43: Remote Administration Screen Data - Remote Administration Screen Remote Administration Enable Remote Management Check to allow admi nistration/m anagement via the Internet.
Appendix A - Troubleshooting 61 To connect from a remote PC via the Internet 1. Ensure your Internet connection i s established, and start your Web Browser. 2. In the "Address" bar, enter "HTTP://" follo wed by the Internet IP Address of the TW100- BRM504.
Broadband ADSL Router User Guide 62 Routing Overview • If you don't have other R outers or Gateways on your LAN, y ou can ignore the "Routing" page completely. • If the TW100-BRM504 is only acting as a Gateway for t he local LAN segment, i gnore the "Routing" page even if your LAN has other R outers.
Appendix A - Troubleshooting 63 Figure 44: Routing Screen Data - Routing Screen RIP RIP Direction Select the desired RIP Direction. RIP Version Choose the RIP Version for the Server. Static Routing Static Routing Table Entries This list shows all entries in th e Routing Table.
Broadband ADSL Router User Guide 64 Destination IP Address Normally 0.0.0.0, but check your router docum entation. Network Mask Normally 0.0.0.0, but check your router docum entation.
Appendix A - Troubleshooting 65 Entry 2 (Segment 2) Destination IP Address 192.168.2.0 Network Mask 255.255.255.0 (Standard Class C) Gateway IP Address 192.168.0.100 Metric 3 For Router A's Default Route Destination IP Address 0.0.0.0 Network Mask 0.
Broadband ADSL Router User Guide 66 Upgrade Firmware The firmware (software) in t he TW100-BRM504 can be upgraded using your Web Browser. You must first downl oad the upgrade file, then select Upgrade Firmware on the Administra- tion menu. You will see a screen like th e following.
67 Appendix A T roubleshooting This Appendix covers the most likely probl ems and their solutions. Overview This chapter covers some comm on problems that m ay be encountered whil e using the TW100- BRM504 and some possible solutions to them .
Broadband ADSL Router User Guide 68 Solution 2: The TW100-BRM504 processes the data passing through i t, so it is not transparent. For incoming connecti ons, you must use the Vi rtual Server or Firewall Rules to specify the PC which w ill receive the incoming traffic.
69 Appendix B Specifications Multi-Function TW100-BRM504 Model TW100-BRM504 ADSL Interface T1.413, G.DMT, G.lite, multi-mode Dimensions 189mm (W) * 122mm (D) * 33mm (H) Operating Temperature 0 ° C to.
Broadband ADSL Router User Guide 70 Regulatory Approvals FCC Statement This equipment has been tested and found to compl y with the lim its for a Class B digital device, pursuant to Part 15 of the FCC R ules. These limi ts are designed to provide reasonable protection again st harm ful interference in a residential in stallation.
An important point after buying a device TRENDnet TW100-BRM504 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TRENDnet TW100-BRM504 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TRENDnet TW100-BRM504 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TRENDnet TW100-BRM504 you will learn all the available features of the product, as well as information on its operation. The information that you get TRENDnet TW100-BRM504 will certainly help you make a decision on the purchase.
If you already are a holder of TRENDnet TW100-BRM504, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TRENDnet TW100-BRM504.
However, one of the most important roles played by the user manual is to help in solving problems with TRENDnet TW100-BRM504. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TRENDnet TW100-BRM504 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
