Instruction/ maintenance manual of the product STRATA CIX DKT Toshiba
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Digital Solutions Division A ugust 2005 Strata CIX and CTX IPT/DKT T elephone User Guide.
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Strata CIX and CTX IPT/DKT T elephone 08/05 i Contents Intr oduction Organization ............ .................. ...................... .................. .................. .................. ......... ... vii How to Use This Guide..................
Contents Chapter 3 – Adv anced Operation ii Strata CIX and CTX IPT/DKT T elephone 08/05 Hot Dialing .............. .................. .................. .................. ....................... .................. ....... .1 5 Spkr Button . .... ..
Content s Chapter 3 – Adv anced Operation Strata CIX and CTX IPT/DKT T elephone 08/05 iii Advisory Messages ............................ ...................... .................. .................. .................. .... 34 Account Code Calls .....
Contents Chapter 4 – IPT2008-SDL LCD Features iv Strata CIX and CTX IPT/DKT T elephone 08/05 Microphone Cut-Off .............................. ....................... .................. .................. .................60 Off-hook Call Announce .
Content s Chapter 5 – DKT3014 LCD Features Strata CIX and CTX IPT/DKT T elephone 08/05 v Direct Station Selection ............................... .................. .................. .................. ............. 85 System Speed Dial and Pe rsonal Speed Dial.
Contents Chapter 7 – ADM/DSS Co nsole vi Strata CIX and CTX IPT/DKT T elephone 08/05 Chapter 7 – ADM/DSS Console ADM .................. .................. .................. ....................... .................. .................. ...........
Strata CIX and CTX IPT/DKT T elephone 08/05 vii Intr oduction The Strata CIX R elease 3.1 softwa re brings previous versio ns of the Strata CTX100 and CTX670 up to CIX fun ctions.
Intr oduction Organization viii Strata CIX and CTX IPT/DKT T elephone 08/05 • Chapter 6 – User Programming explains how to program Flexible Button features, set One T ouch buttons, change Pe rsonal Speed Dial numbers, as well as other user programmable functions.
Intr oduction How to Use This Guide Strata CIX and CTX IPT/DKT T elephone 08/05 ix How to Use This Guide This guide provides in-depth instructio ns for the IP T1020-SD, IP T2000-series, DKT3000- and DKT200 0-series telephones an d their features.
Intr oduction Related Documents/Media x Strata CIX and CTX IPT/DKT T elephone 08/05 Related Documents/Media Note Some documents listed here may ap pear in dif ferent versions on the CD-ROM or in print. T o find the most cu rrent version, check the version/date in the Publication Informa tion on the back of the document’ s title page.
Strata CIX and CTX IPT/DKT T elephone 08/05 1 The Grand T our 1 This chapter familiarizes yo u with the Digital Key T ele phones (DKT) and Internet Protocol Telephones (IPTs) for the Strata CIX. This includes the IPT2000-series, DKT3000- and DKT 20 00-series telephones for the Strata CIX (model numbers appear on the bottom of your telephone).
The Grand T our IPT2000-serie s T ele phones 2 Strata CIX and CTX IPT/DKT T elephone 08/05 T oshiba LCD telephones provide easy ac cess to frequently-used features.
The Grand T our IPT2000-seri es T elepho nes Strata CIX and CTX IPT/DKT T elephone 08/05 3 Fixed Buttons The fixed buttons on yo ur dial pad enab le you to perform standard functions quickly and easily . These buttons are described in Chapte r 2 – The Basic s .
The Grand T our IPT2000-serie s T ele phones 4 Strata CIX and CTX IPT/DKT T elephone 08/05 Liquid Crystal Display Y our Liquid Crystal Display (LCD) (shown below) shows: • Desk Clock and Cale ndar i.
The Grand T our SoftIPT Strata CIX and CTX IPT/DKT T elephone 08/05 5 SoftIPT The SoftIP T is a software phon e client that runs o n appropriately equipp ed wireless Pocket PCs with Pocket PC 2003 operating software, as well as on wired or wireless laptops, tablets and desktop PCs with the Mi crosoft ® W indows XP ® operating software (OS).
The Grand T our SoftIPT 6 Strata CIX and CTX IPT/DKT T elephone 08/05 SoftIPT Icons Directory (Folder) – Clicking this icon enables you to access the directory you create using MS Outloo k. Refer to “Creating a Directory” on pa ge 28 . Setup (W rench) – Clicking this icon enables you to view and change SoftIP T settings.
The Grand T our DKT3000-seri es T elepho nes Strata CIX and CTX IPT/DKT T elephone 08/05 7 DKT3000-series T elephones The DKT3000-series models that can be connected to a Strata CIX include: • DKT30.
The Grand T our DKT3000-ser ies T e lephones 8 Strata CIX and CTX IPT/DKT T elephone 08/05 DKT3007-SD T elephone 7156 Dial P ad Handset Fixed Buttons LCD Display LCD Control Buttons/ Soft Ke ys Flexib.
The Grand T our DKT3000-seri es T elepho nes Strata CIX and CTX IPT/DKT T elephone 08/05 9 DKT3020-SD T elephone 6746 Pag e Scroll Mode Feature Msg Mic Redial Spdial Spkr Cnf/T rn Hold Vo l Z Q Dial P.
The Grand T our DKT2000-ser ies T e lephones 10 Strata CIX and CTX IPT/DKT T elephone 08/05 DKT2000-series T elephones The following speak erphone mode ls belong to the 2000-series: • DKT2010-S 10-b.
The Grand T our DKT2000-seri es T elepho nes Strata CIX and CTX IPT/DKT T elephone 08/05 11 DKT2020-SD T elephone Fixed Buttons The fixed buttons on your telephone enable you to perform stand ard functions quickly and easily . These buttons are described in Chapte r 2 – The Basic s .
The Grand T our DKT2000-ser ies T e lephones 12 Strata CIX and CTX IPT/DKT T elephone 08/05 Fle xible Buttons All Flexible Buttons must be programmed fo r you r telephone in sy stem prog ramming and vary for individ ual telephones.
Strata CIX and CTX IPT/DKT T elephone 08/05 13 The Basics 2 This chapter shows you the basic operation o f your IP T1020-SD, IP T2000-series, DKT3000- and DKT200 0-series telephones, unless o therwise noted. Important! The IP Telephones do not work with th e Strata CTX28.
The Basics Impor tant - Read First 14 Strata CIX and CTX IPT/DKT T elephone 08/05 Which Outgoing/Incoming Call Features Do I Ha ve? Check mark here which ou tgoing/incoming features you have on yo ur system.
The Basics Making a Call Strata CIX and CTX IPT/DKT T elephone 08/05 15 Making a Call There are three ways to originate a call from your IP/digital telephone: Hot Dialing 1. T o make a call using Hot Dialing, dial the number . When you start to dial, th e extension button, Spkr and Mic LEDs light.
The Basics Ans wering a Call 16 Strata CIX and CTX IPT/DKT T elephone 08/05 Ans wering a Call There are several ways to answer a ca ll: Handset If your telephone is p rogrammed for Ringin g Line Preference, p ick up the handset and the telephone automatically answers the ringing line.
The Basics Message W aiting Strata CIX and CTX IPT/DKT T elephone 08/05 17 Message W aiting Use your Msg LED/button and LCD to see/retrieve message(s). An extension can rec eive up to four si multaneous Message W aiting indications and LCD messages. One message is reserved for the Messa ge Center .
The Basics Microphone 18 Strata CIX and CTX IPT/DKT T elephone 08/05 T urning On/Off MW LED on Another Extension If you call an extension and it’s busy or there is no answer, you may b e able to light that extension’s Message Waiting LED and en able that extensio n to call you back.
The Basics Call T ransfer Strata CIX and CTX IPT/DKT T elephone 08/05 19 Call T ransf er 1. While on a call, press Cnf/ T r n . Y our Line LED flashes green and y ou hear internal dial tone. 2. Dial the extension where the call will be transferred. Y ou can remain on the line and announce the call or imme diately “blind transfer” the c all.
The Basics Call T ransfer 20 Strata CIX and CTX IPT/DKT T elephone 08/05 T o perform Call T rans fer Immediate 1. While on a call, press the TRNS Soft Key . The IP T2008-SDL and DKT3014 LCD shows “TRANSFER.” 2. Dial the extension where you wish to tran sfer the call.
The Basics Conference Calls Strata CIX and CTX IPT/DKT T elephone 08/05 21 Conference Calls Y ou can conference together up to eight parties (including your own) - with up to six parties being external network lines. The act ual number of conference parties with acceptable volume levels depe nds on the local and far en d telephone line conditions.
The Basics Conf erence Calls 22 Strata CIX and CTX IPT/DKT T elephone 08/05 Adding Voice Mail to a Conference The Conference Master can add voice mail to a conference. This feature enables participants in a conference to listen to or leave a voice mail message during one telephone call.
The Basics Conference Calls Strata CIX and CTX IPT/DKT T elephone 08/05 23 Conference Ad d/Split/Join/Dr op If you initiate a conference with two or more parties, you can add outside caller to the coference; or you and another member of the conference can leave (Split) the conferen ce for a privat e conversa tion.
The Basics Conf erence Calls 24 Strata CIX and CTX IPT/DKT T elephone 08/05 T o Split from a confer ence 1. While in a conference call on a DKT3000 phone, press the SP L T (Split) soft key or Split button. The telephone LCD shows firs t conference party memb er .
The Basics Hold Strata CIX and CTX IPT/DKT T elephone 08/05 25 Hold 1. T o place a call on hold, press Ho ld . Y our LCD shows the line on hold. The h eld Line’ s LED flashes gree n while appea rances of the line at other stations flash red. • T o return to the held call, press the held Lin e button.
The Basics V olume Control 26 Strata CIX and CTX IPT/DKT T elephone 08/05 Vo l u m e C o n t r o l T o adjust the handset volume Press the Vo l to increase volume and Vo l to decrease volume during the call. When you hang up, th e volume returns to the default setting.
The Basics Basic SoftIPT Functi ons Strata CIX and CTX IPT/DKT T elephone 08/05 27 Basic SoftIPT Functions See Chapter 1 – Th e Grand T our , pa ge 5 for an overview of the SoftIP T . Star t the SoftIPT On a PC, doub le click on the SoftIP T icon on yo ur PC desktop.
The Basics Basic SoftIPT Functions 28 Strata CIX and CTX IPT/DKT T elephone 08/05 Switching a Call to Y our Headset Y ou can switch a call from your IP T2010-SD, IP T2020-SD, DKT3000- or 2000-series digital telephone to the SoftIP T by placing the call on Hold and using the Call Pickup feature.
The Basics Basic SoftIPT Functi ons Strata CIX and CTX IPT/DKT T elephone 08/05 29 Labeling Feature Buttons From the Softphon e Setting wind ow , you can change six telepho ne button labels on a PDA and 10 on a PC. Changing the label does not cha nge the function .
The Basics Basic SoftIPT Functions 30 Strata CIX and CTX IPT/DKT T elephone 08/05 T o ch ange Feature Button Labels on the SoftIP T 1. Click the Setup icon (wrench). 2. From the Softphone Setting window (sho wn right), type in bu tton labels (eight characters max.
Strata CIX and CTX IPT/DKT T elephone 08/05 31 Ad v anced Operation 3 This chapter gives you more details about your IP T2000-series, DKT3000- and DKT2000-series telephone’ s advanced functions. Using Y our LCD If your telephone has an LCD, use this se ction to learn more about its functions.
Adv anced Opera tion Soft K eys 32 Strata CIX and CTX IPT/DKT T elephone 08/05 Soft K e ys When Soft Keys are on, they replace the functions on the SK1 , SK2 , SK3 and SK4 buttons below the LCD.
Adv anced Opera tion Soft K eys Strata CIX and CTX IPT/DKT T elephone 08/05 33 Soft K ey Example When the Soft Key prompts appear o n th e LCD, the LCD Control Button just below the prompt of fers access to that feature. Here’ s an example of how Soft Keys work.
Adv anced Opera tion Advisor y Messages 34 Strata CIX and CTX IPT/DKT T elephone 08/05 Ad visory Messages Advisory messaging enables you to store an informativ e message for LCD telephones that call your telephone. The messages can be up to 16 characters long.
Adv anced Opera tion Account Code Calls Strata CIX and CTX IPT/DKT T elephone 08/05 35 Account Code Calls Account Codes (Forced or V oluntary) can be used for a variety of reasons including billing, tracking, and line restriction applic ations.
Adv anced Opera tion Account Code Calls 36 Strata CIX and CTX IPT/DKT T elephone 08/05 V oluntar y Account Codes (V erified/Non-V erified) V oluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using S tation Message Detail Report (SMDR) call detail recording option.
Adv anced Opera tion Alar m Clock Strata CIX and CTX IPT/DKT T elephone 08/05 37 Alarm Cloc k This is a FeatureFlex feature that is av ailable when connected to a S trata CIX telephone system. This feature enables yo u to set reminders/notifications on you r telephone.
Adv anced Opera tion A utomatic Busy Redial 38 Strata CIX and CTX IPT/DKT T elephone 08/05 A utomatic Busy Redial After reaching a busy outside number , you can activate Automatic Busy Redial so tha t the system automatically redi als the number at regular intervals.
Adv anced Opera tion A utomatic Callbac k Strata CIX and CTX IPT/DKT T elephone 08/05 39 A utomatic Callback When you reach a busy station, you can set Automatic Callback to have the system monitor the busy ext ension and no ti fy you when it becomes idle.
Adv anced Opera tion Backg round Music 40 Strata CIX and CTX IPT/DKT T elephone 08/05 Bac kgr ound Music Y ou can set bac kground music over yo ur tele phone speaker or over external speakers.
Adv anced Opera tion Call F orward Strata CIX and CTX IPT/DKT T elephone 08/05 41 Call Forwar d There are two types of Call Forwarding that you can set. One is System Call Forward (set in system Programming) which automa tically directs calls to a predefined location, such as V oice Mail.
Adv anced Opera tion Call Forw ard 42 Strata CIX and CTX IPT/DKT T elephone 08/05 Station Call Forwar d Categories Y ou can set Call Forward for the followi ng categories of calls. W ithin these categories, you can use five different types of Call Forward Settings.
Adv anced Opera tion Call F orward Strata CIX and CTX IPT/DKT T elephone 08/05 43 • Call Forward Busy/Do Not Disturb/No Answer – Forwards all calls to your station whenever you are busy , in the DND mode, or after ringing and you do not answer the call within a designated time (s et by you when you enable the feature).
Adv anced Opera tion Call Forw ard 44 Strata CIX and CTX IPT/DKT T elephone 08/05 Call Forward Examples To set your telephone to CF Busy-No An swer to an internal extension number Press your e.
Adv anced Opera tion Call F orward Strata CIX and CTX IPT/DKT T elephone 08/05 45 Busy No Answ er to an ex t . Press e xt. button + #6041 + dial the dest. e xt. no . # (tone) + timer ( 08 ~ 60 ) (tone) Busy No Ans wer to outside telephone no . Press e xt.
Adv anced Opera tion Call Forw ard 46 Strata CIX and CTX IPT/DKT T elephone 08/05 Busy to outside telephone no. Press e xt. b utton + #60 22 (tone) + dial the other tel ephone’ s ext. no . + enter other telephone’ s CF pass code + # + outside line access code + dest.
Adv anced Opera tion Call F orward Strata CIX and CTX IPT/DKT T elephone 08/05 47 Call Forwar d - Incoming Line Call - Set for Anoth er Station: Enables y ou to set forw arding of incoming line calls for another teleph one within your telephone system All Calls to an ext.
Adv anced Opera tion Call Histor y 48 Strata CIX and CTX IPT/DKT T elephone 08/05 Call Histor y Incoming calls with Caller ID or ANI info rmation can be optiona lly recorded into a rolling list for the station where the call is ringing.
Adv anced Opera tion Call P ark Orbits Strata CIX and CTX IPT/DKT T elephone 08/05 49 T o park a call 1. While on a call, press Pa r k in O r bi t .
Adv anced Opera tion Call Pickup 50 Strata CIX and CTX IPT/DKT T elephone 08/05 Call Pic kup Y ou can pick up a call tha t is ringing an other stat ion’ s extension, a call placed on hold at another station and other types of calls. When you pick up an int ernal call, the calling station and the called st ation displays on your LCD.
Adv anced Opera tion Call Pickup Strata CIX and CTX IPT/DKT T elephone 08/05 51 Notes • The Primary extension number is the di rectory number by which the telephone set is defined. Other , non-primary extension numbers may also appear on the telephone.
Adv anced Opera tion Screen Call 52 Strata CIX and CTX IPT/DKT T elephone 08/05 Screen Call This is a FeatureFlex feature and is availa ble only with the S trata CIX. Screen Call enables you to create a list using the My Pho ne Manager software under FeatureFle x > Screen Call > Edit.
Adv anced Opera tion Call W aiting Strata CIX and CTX IPT/DKT T elephone 08/05 53 T o review , press 1 T o re-record, press 2 T o append, press 3 T o cancel recording, press 4 T o save, press 9 Pressing 9 saves your announcement, then voicemail transfers the call to the extension you entered.
Adv anced Opera tion Direct Inward System A ccess (DISA) 54 Strata CIX and CTX IPT/DKT T elephone 08/05 Direct Inwar d System Access (DISA) Outside callers with touch tone telephones ca n call in to lines programmed for Direct Inward System Access (DISA) and d ial an extension or outgoing li ne without going through an attendant or operator .
Adv anced Opera tion Distinctiv e Ringing Strata CIX and CTX IPT/DKT T elephone 08/05 55 Distinctive Ringing T o set distinctive ringing 1. Press #9876 to enter User Programming Mode. 2. Press a Line or extension button. The LED is steady green. 3.
Adv anced Opera tion Do Not Disturb 56 Strata CIX and CTX IPT/DKT T elephone 08/05 Do Not Disturb If your station is in Do Not Disturb (DND) mode, internal, exte rnal and transferred calls do not ring your station and Off-ho ok Call An nounce calls are denied.
Adv anced Opera tion Door Lock(s) Strata CIX and CTX IPT/DKT T elephone 08/05 57 Setting DND f or Another Extension T o activate DND for another extension Enter #6191 (hear Entry T one) + the Primary ex tension of the remote extension + the pass code + # (hear Success T one).
Adv anced Opera tion Door Phon e(s) 58 Strata CIX and CTX IPT/DKT T elephone 08/05 Door Phone(s) Door phones ca n be used to call phones sele cted in system programming. When a do or phone calls, you hear a distinctive ringing tone, one or five times (set in system programming).
Adv anced Opera tion Echo Cancellation Strata CIX and CTX IPT/DKT T elephone 08/05 59 T o call/monitor a door phone 1. W ith the handset off-hook, press an extens ion button. Y ou hear dia l tone and the LED flashes green (in-use). 2. Press #15 (hear three tone bursts), then en ter the door phone numb er (01~24, depending on system size).
Adv anced Opera tion Emergency Ringdown 60 Strata CIX and CTX IPT/DKT T elephone 08/05 Emer gency Ringdo wn If a station remains of f-hook for a p rogra mmable period, it can be automatically treated as an Emergency Call and directed to an emergency des tination.
Adv anced Opera tion Off-hook Call Announce Strata CIX and CTX IPT/DKT T elephone 08/05 61 Off-hook Call Announce Off-h ook Call Announce (OCA) enabl es you to complete a call to a busy digital telephone. Y our telephone must be pro grammed to either announce automatically or to announce after yo u press a button on y our dial pad.
Adv anced Opera tion Ov err ide Calls 62 Strata CIX and CTX IPT/DKT T elephone 08/05 Override Calls The availab le override features are: Busy Override Ring Over Busy Override enables you to send a muted ring tone to a busy station to indicate a call is waiting.
Adv anced Opera tion Ov err ide Calls Strata CIX and CTX IPT/DKT T elephone 08/05 63 Executive Override Executive Ove rrid e en ab le s yo u to enter an established conversation. Y o ur telephone can also be programmed to block Executive Override from other telephones.
Adv anced Opera tion P aging 64 Strata CIX and CTX IPT/DKT T elephone 08/05 Class of Service Override By dialing a Class of Service (COS) Override code, a user can change a station’ s set of privileges to one associated with the overri de code.
Adv anced Opera tion P aging Strata CIX and CTX IPT/DKT T elephone 08/05 65 Ans wering a P age T o answer a Group Page, lift th e hand set off-h oo k, dial #5#36 and enter the Page Zone number (01~08, d epending on your teleph one system).
Adv anced Opera tion Privacy 66 Strata CIX and CTX IPT/DKT T elephone 08/05 Priv acy Privacy controls the ability of more than one person to use the same extension or CO line at the same time. Privacy a pplies to mu ltiple appearances of extens ions, Phantom extensions, outside Lines and outside Line Group buttons.
Adv anced Opera tion Speed Dial Strata CIX and CTX IPT/DKT T elephone 08/05 67 Speed Dial Speed Dial (SD) enables you to dial a sequence of up to 32 digits with a shorter code. Dial sequences can include telephone numb ers, authorization codes, passwords feature activation codes and pause s.
Adv anced Opera tion Storing a System/Station Speed Dial Number 68 Strata CIX and CTX IPT/DKT T elephone 08/05 Accessing System SD and P ersonal SD Directories Names can be assigned to System and S tatio n (personal) Speed Dial numbers. These directories appear on large screen IP T2008-SDL and DKT3014 telephones only .
Adv anced Opera tion Storing a Syste m/Station Speed Dial Number Strata CIX and CTX IPT/DKT T elephone 08/05 69 IPT2008-SDL Name Storage If you have a IP T2008-SDL phone, you can store names for Personal SD numbers (see “Storing Personal Speed Dial Names” on page 106 ).
Adv anced Opera tion T one/Pulse Dialin g 70 Strata CIX and CTX IPT/DKT T elephone 08/05 T one/Pulse Dialing W ith some older Central Offices, you may have to make calls on outside lines programmed for rotary dial pulses.
Adv anced Opera tion V oice Mail Call Monitor Strata CIX and CTX IPT/DKT T elephone 08/05 71 V oice Mail Call Monitor Important! To see how this feature interacts w ith other FeatureFl ex features, refer to Appendix C – Featur eFlex Interactions .
Adv anced Opera tion V oice Mail - Direct T ransfer 72 Strata CIX and CTX IPT/DKT T elephone 08/05 V oice Mail - Direct T ransf er The system ena bl es you to transfer a ca ll directly to a voice mailbox without first ringing that person’s telephone.
Adv anced Opera tion V oice Mail Soft Ke ys Strata CIX and CTX IPT/DKT T elephone 08/05 73 V oice Mail Soft Ke ys This section provides simple definitions of the S tratagy ES (including the S tratagy iES32) V oice Mail Soft Keys.
Adv anced Opera tion V oice Mail Soft Ke ys 74 Strata CIX and CTX IPT/DKT T elephone 08/05 ALL MSGS Cop y All Messages AM? AM APPEND APND Append recording AU TO C O P Y Set A utomatic Msg Cop y BA CK .
Adv anced Opera tion V oice Mail Soft Ke ys Strata CIX and CTX IPT/DKT T elephone 08/05 75 ENABLE/ DISABLE Enable/Disab le: • Notification te mplate (toggle) • Automatic copy END TIME Set cop y En.
Adv anced Opera tion V oice Mail Soft Ke ys 76 Strata CIX and CTX IPT/DKT T elephone 08/05 PER DST LST LIST LIST Manage P ersonal Distr ibution Lists PERSONAL LIST LIST LIST P ersonal distri bu tion l.
Adv anced Opera tion V oice Mail Soft Ke ys Strata CIX and CTX IPT/DKT T elephone 08/05 77 SET D A Y Set the Da y (1~31) SET HOUR Set the Hour (1~12) SET MINUTES Set the Minutes (0~59) SET MONTH Set u.
Adv anced Opera tion Call Recording 78 Strata CIX and CTX IPT/DKT T elephone 08/05 Call Recor ding While on an active call, a station user can record the conversation and store it in a S tratagy voice mailbox. Rec ordings can also be paused or restarted.
Adv anced Opera tion Call Reco rding Strata CIX and CTX IPT/DKT T elephone 08/05 79 3. T o stop recording, press Record . The LED turns of f and the recording stops. T o resume recording at this po int, you need to begin a new recording, see S tep 1. Notes The following notes apply to telephone systems that are ne tworked.
Adv anced Opera tion Call Recording 80 Strata CIX and CTX IPT/DKT T elephone 08/05.
Strata CIX and CTX IPT/DKT T elephone 08/05 81 IPT2008-SDL LCD Features 4 This chapter shows how to use the IP T2008- SDL (shown belo w) larg e screen display .
IPT2008-SDL LCD Features Buttons 82 Strata CIX and CTX IPT/DKT T elephone 08/05 The IP T2008-SDL telephone is unique in functiona lity and design. This ch ap ter describes its design elements and show s you how this telephone functions. Buttons This telephone has Fixed buttons, Navigatio n buttons, eight flexible buttons and 16 soft key button s.
IPT2008-SDL LCD Features Idle Displa y Strata CIX and CTX IPT/DKT T elephone 08/05 83 Idle Displa y This screen displays the following (for a picture, see “Directory and Speed Dial Listings” on pa.
IPT2008-SDL LCD Features Idle Display 84 Strata CIX and CTX IPT/DKT T elephone 08/05 Left and Right T ab Soft Ke ys Press the Left and Right tab soft keys to navigate to dif ferent operations. Using these soft keys, you can tab left to right from Ph one, Config and W eb and vice versa.
IPT2008-SDL LCD Features Director y and Spee d Dial Listings Strata CIX and CTX IPT/DKT T elephone 08/05 85 Directory and Speed Dial Listings The directory menu (idle state) is shown below . Direct Station Selection This option displays all named stations in alphabetical order .
IPT2008-SDL LCD Features Director y and Speed Dial Listings 86 Strata CIX and CTX IPT/DKT T elephone 08/05 System Speed Dial and P ersonal Speed Dial Using System Speed Dial and Personal Spee d Dial is very similar to using Direct S tation Selection, described above.
IPT2008-SDL LCD Features Director y and Spee d Dial Listings Strata CIX and CTX IPT/DKT T elephone 08/05 87 Storing P ersonal Speed Dial Names Y ou can store names with Personal Speed Di al numbers. These names will display as Soft Keys, that can be used fo r dialing with the Person al SD directory on th e IP T2008- SDL telephone.
IPT2008-SDL LCD Features Director y and Speed Dial Listings 88 Strata CIX and CTX IPT/DKT T elephone 08/05 4. Enter the telephone number to be stored. If you normally a dial line access code (such as 9 ) and/or and area code, enter the codes before the telephone number .
IPT2008-SDL LCD Features W eb Access Strata CIX and CTX IPT/DKT T elephone 08/05 89 W eb Access T o access the we b 1. T ab to the W eb display (shown righ t) 2. Press Mic plus 1 3. T o navigate use the “IP T2008-SDL W eb Application Icon s” o n page 90 .
IPT2008-SDL LCD Features W eb Access 90 Strata CIX and CTX IPT/DKT T elephone 08/05 T able 10 Dial P ad Alphanumeric Characters Dial Pa d Buttons Number of times to press the dial pad b utton 12345678.
IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 91 Inf o Manager These applications can be used with the IPT2008-SDL telephone or a PC with a web browser. Info Manager Admin istration details can be foun d in the St r a t a C I X Pr ogramming Manual, V olume 3 – Application and Implementation.
IPT2008-SDL LCD Features Info Manager 92 Strata CIX and CTX IPT/DKT T elephone 08/05 Stoc ks From the Options screen, press the Stocks soft key to view a list of stock quo tes. Note T o add or remove stock quotes, see “Adding and Remo ving Stock Quotes, Company News and W eather” on page 98 .
IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 93 W eather 1. From the Options screen, press the W eather soft key to check the weather of a location. The W eather screen showing the cities displays (shown right). 2.
IPT2008-SDL LCD Features Info Manager 94 Strata CIX and CTX IPT/DKT T elephone 08/05 News 1. From the Options screen, press the News soft key to view company news headlines. 2. T o view details pertaining to an item, press the soft key next to the news item.
IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 95 Calendar Y ou can select Calendar to view your calendar on a Microsoft Exchan ge Server . 1. From the Options screen, select Calendar . The calendar screen displays (shown right).
IPT2008-SDL LCD Features Info Manager 96 Strata CIX and CTX IPT/DKT T elephone 08/05 For details on an item, select the corresp onding softkey next to the date on the meeting screen. The Meeting details display (shown belo w right). For the T elephone to notify you of a Meeting 1.
IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 97 Cyc le Select Cycle to cycle through the web applications. ...or 1. From the Options screen, press the Configure soft key . 2. Press Properties soft key . 3. Press the Auto soft key .
IPT2008-SDL LCD Features Info Manager 98 Strata CIX and CTX IPT/DKT T elephone 08/05 Adding and Removing S tock Quotes, Company News and W eather 1. From C onfigure, select Co ntent. The Add/Remove S tock Quote screen displays (shown right). Press the next soft key to Add/Remove We a t h e r .
IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 99 Company News Y ou must have administrative privileg es to add or remove news stories. From the Options scree n, select Configure > Content > Next. Select Add/ Remove.
IPT2008-SDL LCD Features Info Manager 100 Strata CIX and CTX IPT/DKT T elephone 08/05 T o en ter the Headline/S tory 1. Press the right softkey corresponding to Headline. 2. Press # to enter the Alpha mode. 3. Use the letters on the dial pad to enter the headline.
IPT2008-SDL LCD Features Inf o Manager Strata CIX and CTX IPT/DKT T elephone 08/05 101 T o add a W eather destination 1. Complete steps 1~3 above. 2. Press the Add soft key . 3. Select a State (shown right). Use the S or T arrows to scroll to the appropriate location.
IPT2008-SDL LCD Features Info Manager 102 Strata CIX and CTX IPT/DKT T elephone 08/05 T o remove a W eather destination 1. From the Options screen, press the Configure soft key . 2. Press the Content soft key . The first screen is Stock Quote. 3. Press the next soft key .
Strata CIX and CTX IPT/DKT T elephone 08/05 103 DKT3014 LCD Features 5 This chapter shows how to use the DKT3014 (shown below) lar ge screen directory display and individu al name searches. DKT3014 T elephone 5908 Msg Mic Redial Spdial Spkr Cnf/Trn Hold Vol Feature Scroll Mode Page FEB 19 MONDAY 12:00 FRED S NO.
DKT3014 LCD Features Director y and Speed Dial Listings 104 Strata CIX and CTX IPT/DKT T elephone 08/05 Directory and Speed Dial Listings The directory menu (idle state) is shown below . Direct Station Selection This option displays all named stations in alphabetical order .
DKT3014 LCD Features Director y and Spee d Dial Listings Strata CIX and CTX IPT/DKT T elephone 08/05 105 System Speed Dial and P ersonal Speed Dial Using System Speed Dial and Personal Spee d Dial is very similar to using Direct S tation Selection, described above.
DKT3014 LCD Features Director y and Speed Dial Listings 106 Strata CIX and CTX IPT/DKT T elephone 08/05 Storing P ersonal Speed Dial Names Y ou can store names with Personal Speed Di al numbers. These names will display as Soft Keys, that can be used fo r dialing with the Person al SD directory on th e IP T2008- SDL telephone.
DKT3014 LCD Features Director y and Spee d Dial Listings Strata CIX and CTX IPT/DKT T elephone 08/05 107 4. Enter the telephone number to be stored. If you normally a dial line access code (such as 9 ) and/or and area code, enter the codes before the telephone number .
DKT3014 LCD Features Director y and Speed Dial Listings 108 Strata CIX and CTX IPT/DKT T elephone 08/05.
Strata CIX and CTX IPT/DKT T elephone 08/05 109 User Pr ogramming 6 User programming enables you to change your telephone’ s layout/registration and other settings. W ith user programming you can re-define Flexible Buttons to perform other functions.
User Pr ogramming Fle xible Button Codes 110 Strata CIX and CTX IPT/DKT T elephone 08/05 • Call Forward – Users can set the Call Forward (CF) destination and CF-No Answer timer for the CF buttons. • One T ouch – Users can set speed dial and custom feature access code sequences for On e T ouch button s.
User Pr ogramming Fle xible Button Codes Strata CIX and CTX IPT/DKT T elephone 08/05 111 Setting/Changing a Fle xible Button’ s Function 1. Press #9876 to enter User Programming Mode. 2. Press Hold . 3. Press the Flexible Button to set or change. 4.
User Pr ogramming One T ouc h Buttons 112 Strata CIX and CTX IPT/DKT T elephone 08/05 One T ouc h Buttons One T ouch buttons can be used for storing fre quently used features or dialed numbers, such as Speed Dial numbers (use Speed Dial Code s to stor e additional numbers).
User Pr ogramming One T ouch Buttons Strata CIX and CTX IPT/DKT T elephone 08/05 113 Example of Special Character Us age T o create a One T ouch for Park and Pag e under one button , program the following sequence un de r the One T ouch bu tton . CNF #33***HOLD FB1 #30 CNF – puts the caller on hold and gets new dial tone.
User Pr ogramming F eature Codes 114 Strata CIX and CTX IPT/DKT T elephone 08/05 Feature Codes Feature Access Codes are entered as a sequence on your telephone to use a particular feature. For an example of Call Forward, see “Call Forward Examples” on page 44 .
User Pr ogramming F eature Codes Strata CIX and CTX IPT/DKT T elephone 08/05 115 All Call P age, Group P age and/or External P age Pic k up of page Ext. b utton + #5#36 + P age Zone No . (01~08) #5#5 + Ext. No . of another p hone being pa ged. Call Pi c kup for calls o n Hold Local Pic kup (call held on this phone) Ext.
User Pr ogramming F eature Codes 116 Strata CIX and CTX IPT/DKT T elephone 08/05 Retr iev e a received M W Ext. b utton + #408 Activ ate MW at another Station without Ringi ng #63 + Ext. no. (where you want to light the MW LED) Cancel MW at another Station without Ringi ng #64 + Ext.
User Pr ogramming F eature Codes Strata CIX and CTX IPT/DKT T elephone 08/05 117 Speed Dial (Sto ring an SD number) Station 2 #6 6 + nnn + Phone No . 3 + # nnn = 100~199 SD bin numbers System 2 #66 + nnn + Phone No .
User Pr ogramming LED Indicator Details 118 Strata CIX and CTX IPT/DKT T elephone 08/05 LED Indicator Details Each line and feature button has a LED next to it which indicates the status of the line or feature associ ated with the button. Line LEDs light red or green an d flash at varying rates to indicate call status (see Ta b l e 1 5 ).
Strata CIX and CTX IPT/DKT T elephone 08/05 119 ADM/DSS Console 7 This chapter provides an overview of the following two optional units and describ es the features, buttons and associated LEDs. It describes the various models for the following two types of units.
ADM/DSS Console ADM 120 Strata CIX and CTX IPT/DKT T elephone 08/05 ADM Digital add-on M odules (DADM) can be connected to 3000-, IP T , and 2000-series telephones to provid e additional button s . Certain models are not interchangeable. The DADM3120 works with the DKT3000-s eries telephones and the IPT1020-SD.
ADM/DSS Console DSS Console Strata CIX and CTX IPT/DKT T elephone 08/05 121 DSS Console The Direct S tation Selection (DS S) console operates alongside an IP or digital teleph one to provide 60 additional buttons. The DKT3000-series telephones requires a 3000- series DSS; the 2000-series telephone requires a 2000-series DSS.
ADM/DSS Console DSS Console 122 Strata CIX and CTX IPT/DKT T elephone 08/05 Calling a Station T o call a station’ s extension from either a DSS console or a DADM, press the DSS associated with the station. A station call with a DSS button can be made on-ho ok or of f-hoo k, and with V oice First or T one signaling.
ADM/DSS Console DSS Console Strata CIX and CTX IPT/DKT T elephone 08/05 123 Call T ransf er with Camp-on Y ou can transfer a call to a busy station from either a DSS console or an DADM. Use the DSS to transfer the call, even though the DSS LED associated with the station you are “transferring to” is red.
ADM/DSS Console DSS Console 124 Strata CIX and CTX IPT/DKT T elephone 08/05 Pa g i n g Y ou can make an announcement page to a group of tele phone sp eakers selected in system programming with All Call P age on the DSS console. SD (if programmed) on either the DSS console or the DADM can be used for page announcements.
Strata CIX and CTX IPT/DKT T elephone 08/05 125 Centre x Application A Y our system may be equipp ed with the Centrex Applicatio n, which enhances it s feature capability when installed behind a Centrex or PBX syst em.
Centrex Application Dela yed Ringing 126 Strata CIX and CTX IPT/DKT T elephone 08/05 Dela yed Ringing Outside line or Centrex line(s) can be progra mmed for a 12-secon d an d/or 24-second ring delay at stations to permit alternate answering cond itions.
Strata CIX and CTX IPT/DKT T elephone 08/05 127 Button Labels B All Flexible Buttons must be programmed fo r you r telephone in sy stem prog ramming and vary for individ ual telephones. If a button does not appear on your display or telephone keystrip label, see your Syst em Administrator fo r button assignme nts.
Button Labe ls Dela yed Ringing 128 Strata CIX and CTX IPT/DKT T elephone 08/05 Call F rwd No Ans wer Call Forw ard-No Answer – Press to forward calls to another station or voice mail device when your station is not answered after 8~60 seconds (set at your station).
Button Labels Dela yed Ringing Strata CIX and CTX IPT/DKT T elephone 08/05 129 Privac y Release Privacy Release — Press to release pr ivacy on common outside line b uttons, enabling other station users to enter your con v ersati ons on those buttons .
Button Labe ls Dela yed Ringing 130 Strata CIX and CTX IPT/DKT T elephone 08/05.
Strata CIX and CTX IPT/DKT T elephone 08/05 131 FeatureFle x Interactions C The following table shows how the FeatureF lex Applications interact with other FeatureFlex Applications and some CIX features.
FeatureFle x Intera ctions Dela yed Ringing 132 Strata CIX and CTX IPT/DKT T elephone 08/05 Notes: 1. Call Screen and One Number Access (ONA ) shou ld not be assigned to the same phone.
Strata CIX and CTX IPT/DKT T elephone 08/05 133 Inde x A abandoned call numbers (see Call History), 48 about this book conventions, ix how to use this guide, ix organization, vii related documents, x .
Index D ~ F 134 Strata CIX and CTX IPT/DKT T elephone 08/05 call park, 114 orbits, 48 call pickup, 50 , 111 , 114 held calls, 11 5 call recording, 78 call transfer, 19 call waiting, 53 , 63 centrex ap.
Inde x G ~ O Strata CIX and CTX IPT/DKT T elephone 08/05 135 G group line button , 13 group pi ckup, 50 H handset calling, 15 handsfree answ erback, 16 hold, 25 line hold, 19 , 49 hot dialing, 14 , 15.
Index P ~ T 136 Strata CIX and CTX IPT/DKT T elephone 08/05 call forward (DSS), 124 class of service, 64 do not disturb, 62 executive, 63 privacy, 64 travelling class, 11 7 override calls, 62 P paging.
Inde x U ~ W Strata CIX and CTX IPT/DKT T elephone 08/05 137 U user programming, 109 , 111 , 117 V voice first signaling, 14 voice mail access codes, 117 call record, 78 conference, 22 direct transfer.
An important point after buying a device Toshiba STRATA CIX DKT (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba STRATA CIX DKT yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba STRATA CIX DKT - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba STRATA CIX DKT you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba STRATA CIX DKT will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba STRATA CIX DKT, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba STRATA CIX DKT.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba STRATA CIX DKT. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba STRATA CIX DKT along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
