Instruction/ maintenance manual of the product DK424 Toshiba
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726+,%$ Telecommunication Systems Division May 2000 Digital Business Telephone Solutions Programming Manual Software Release 4.3 and ACD Software Release 3.
Publication Information T oshiba America Information Systems, Inc ., T elecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, includ ing, but not limited to, utilization of new advances in the state of technical arts o r to simply change the design of this document.
Strata DK Programming 5/00 i Contents Introduction Organization .......... ........... ........... ........... ........... ........... ........... ........... ............ ........... ..... . ........... ........... vii Conventions......... ..........
Contents System & Station ii Strata DK Programming 5 /00 Program 03 for DK40i – Flexible PCB Slot Assignments .... ........... .............. ........... ............. ........... ... 3-4 Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments .
Contents T oll Restriction Strata DK Programming 5/00 iii Program *38 – Standard Telephone Ring-Down Destination........ ........... ............. .............. ........... . 3-113 Program 39 – Flexible Button Assignments ........ ........... ...
Contents Least Cost Routing iv Strata DK Programming 5 /00 Emergency, Information, and Toll-free Long Distance Toll Restriction Override ....................... 4-2 Toll Restriction Override by System Speed Dial ......... ........... ............. ...
Contents Automatic Call Distribution Strata DK Programming 5/00 v Program 51 – LCR Area Code s .................... ........... ........... ........... ........... ........... ........... ......... .......... 5-10 Program 52 – LCR Office Code Exceptions for Specified Area Code .
Contents E91 1 vi Strata DK Programming 5 /00 Time Zones ............ ........... ........... ........... ......... ........... ........... ........... ........... ........... ........ ......... .... 7-13 Call-by-Call Programming . ............. .....
Strata DK Programming 5/00 vii Introduction This manual provides for programming the following Strata DK digital business telephone systems: ♦ Strata DK14, Release 3.1 ♦ Strata DK40i, DK424 and DK424i, Release 4.3 It is intended for qualified service technicians and system programmers.
Introduction Conventions viii Strata DK Programming 5 /00 Conventions Conventions Description Note Elaborates specific items or references other information. W ithin some tables, general notes apply to the entire table and numbered notes apply to specific items.
Introduction Related Documents/Media Strata DK Programming 5/00 ix Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in print. T o find the most current version, check the version/date in the Publication Information on the back of the document ’ s title page.
Introduction Related Documents/Media x Strata DK Programming 5 /00 Quick Reference Guides ♦ Digital T elephone ♦ Electronic T elephone ♦ Strata AirLink Integrated W ireless ♦ PC Attendant Cons.
Strata DK Programming 5/00 1-1 Overview Overview 1 Numerical Program Listing The following numerical listing gives you the Strata DK program numbers, titles and program types.
Overview Numerical Program Listing 1-2 Strata DK Programming 5/00 *14-1 Auto Answer with Zi p T one Assigned to Age nt ID X 14-2 ACD Supervisor Passwords X *14-2 DID/Tie/DNIS/ANI Line After Shift and .
Overview Numerical Program Listing Strata DK Programming 5/00 1-3 Overview 34 Hold Recall Timing X *34 Station Clas s of Service (Sta ndard T elephone Camp-on Busy and Busy Override T one Option) X 35.
Overview Numerical Program Listing 1-4 Strata DK Programming 5/00 46-10~80 T oll Restriction Class Parameters X 46-1 1~81 T oll Restriction Cl ass Paramete rs X 46-21,46-31 46-41, 46-51, 46-61, 46-71,.
Overview Numerical Program Listing Strata DK Programming 5/00 1-5 Overview *64-1 Direct Inward Di aling Parameters X *64-2 Number of DID/DNIS Digits for T runk Groups X *65 Call by Call Channel Group .
Overview Numerical Program Listing 1-6 Strata DK Programming 5/00 * 80 Call Forward Stat ion Ring Assignment (Rel ease 3.2) X *81, *84, *87 Ground/Loop Start/ CO Li ne to Directory Numbe r Button LED .
Overview Alphabetical Program Listing Strata DK Programming 5/00 1-7 Overview Feature or T opic Program Number Account Code s 15, 70, 39 , 69, 30, 60 ACD 03, 09, *09, 10 -4, 1 1, 14-0, 14-1, *14-1, 14.
Overview Alphabetical Program Listing 1-8 Strata DK Programming 5/00 DNIS 12, 17, 20, 60-1, 71-(0-5), 72, 77-4 Do Not Disturb 39 Do Not Disturb O verride 05, 30 Door Lock Con trol 3 9, 77-1, 77-2 Door.
Overview Alphabetical Program Listing Strata DK Programming 5/00 1-9 Overview Physical P ort Display/Change 02 Pooled CO Lines 16, 39 Pooled Line Buttons 16, 39 Pooled Li ne LED – No Flash 31 Port/S.
Overview How to Program a Strata DK System 1-10 Strata DK Programming 5/00 How to Program a Strata DK System Fill out the record sheets that are provided, then enter this data using a 20-button LCD digital (DKT) or electronic (EKT) telephone. Strata DK enables you to enter data from an on-site or off- site PC with T oshiba DKi Admin software.
Overview How to Program a Strata DK System Strata DK Programming 5/00 1-1 1 Overview Program Sequence Detailed data entry instructions are on the top of each record sheet (see Figure 1-2 ). ➤ T o use the program sequence on the r ecord sheet 1. From the programming telephone, enter the programmin g mode by pressing a series of shaded buttons.
Overview How to Program a Strata DK System 1-12 Strata DK Programming 5/00 Programming Data V ariations There are two dif ferent ways to enter data in Step 3 ( Figure 1-2 ) of a program: pressing the buttons on the dial pad and pressing the LED buttons.
Overview How to Program a Strata DK System Strata DK Programming 5/00 1-13 Overview ➤ T o check the status of a CO line in Program 15 1. Press the 0RGH button (below the LCD) after entering the program code. 2. Then enter the CO line number to be verified.
Overview First-time Programming 1-14 Strata DK Programming 5/00 First-time Programming Follow these general procedures the first time you install a system or after major hardware changes and/or you need to start from scratch.
Overview First-time Programming Strata DK Programming 5/00 1-15 Overview ♦ T imed Reminders ♦ Digital T elephone V olume Levels ♦ Call Forward Memory (Power Off, then On). ♦ Station Message W aiting Status ♦ Caller ID Lost Call Memory 2. Install all PCBs.
Overview Programming Examples 1-16 Strata DK Programming 5/00 Programming Examples Some commonly used programs have explicit examples (listed below). Refer to these pages to help familiarize you with running these programs.
Strata DK Programming 5/00 2-1 Initialization & T est Initialization & T est 2 This chapter gives you information on the Strata DK ’ s Initialization and T est programs. The programs in this chapter are not given in numerical order , rather in order of importance.
Initialization & T est Program 91-9 – System Initializ ation 2-2 Strata DK Programming 5 /00 Program 91-9 – System Initialization Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype.
Initialization & T est Program 91-9 – System Initialization Strata DK Programming 5/00 2-3 Initialization & T est Program 91-9 Example Action (press buttons + LED Buttons) LCD Response 1. Use the programming LCD electronic or digital telephone.
Initialization & T est Program 90 – Initialize Programs 0 0~*99 2-4 Strata DK Programming 5 /00 Program 90 – Initialize Programs 00~*99 Processor T ype: DK14, DK40i, all RCTUs and BCUs Program.
Initialization & T est Program 90 – Initialize Progra ms 00~*99 Strata DK Programming 5/00 2-5 Initialization & T est Program 90 Example Action LCD Response 1. Use the LCD programming phone per Minimum Hardware Requirements on Page 1- 14 . No.
Initialization & T est Program 91-1 – Automatic PCB Recog nition and Port Renumber 2-6 Strata DK Programming 5 /00 Program 91-1 – Automatic PCB Recognition and Port Renumber Processor T ype: D.
Initialization & T est Program 91-1 – Automatic PCB Recognition a nd Port Renumber Strata DK Programming 5/00 2-7 Initialization & T est Program 91-1 Example Action (press buttons + LED Buttons) LCD Response 1. Use the LCD programming phone per Minimum Hardware Requirements on Page 1- 14 .
Initialization & T est Program 91-2 – Data T ransfer from T emporary Memory to Working Memory 2-8 Strata DK Programming 5 /00 Program 91-2 – Data T ransfer from T emporary Memory to W orking M.
Initialization & T est Program 92 – Initializing Misc. Backup RAM Strata DK Programming 5/00 2-9 Initialization & T est Program 92 – Initializing Misc.
Initialization & T est Program 92 – Initiali zing Misc. Backup RAM 2-10 Strata DK Programming 5 /00 ● Program 92-9 does not af fect Call Forward External or Fixed Call Forward settings. ● Y ou must power the system Of f then back On to clear telephone LCD Call Forward Displays and Call Forward button LEDs.
Initialization & T est Program 92 – Initializing Misc. Backup RAM Strata DK Programming 5/00 2-1 1 Initialization & T est 7. 6SNU6S HDNHU Prepare system for another selection (go back to Step 5) or exit Program 92 (continue with St ep 8).
Initialization & T est Program 00 – Part 1: Sof tware Check 2-12 Strata DK Programming 5 /00 Program 00 – Part 1: Software Check Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype:.
Initialization & T est Program 00 – Part 1: Softwa re Check Strata DK Programming 5/00 2-13 Initialization & T est Program 00 Part 1 - Overview This program enables you to run various checks on the Strata DK System. DK14 : the QKYS feature key must be installed on the QRCU3 PCB to allow AA.
Initialization & T est Program 00 – Part 1: Sof tware Check 2-14 Strata DK Programming 5 /00 1111 Define the Level 1 remote maintenance security code from the System Record Sheet (four digits maximum). Level 1 allows remote access to all programs and data.
Initialization & T est Program 00 – Part 2: Processor RAM T est Strata DK Programming 5/00 2-15 Initialization & T est Program 00 – Part 2: Processor RAM T est Processor T ype: DK14, DK40i.
Initialization & T est Program 00 – Part 2: Processor RAM T est 2-16 Strata DK Programming 5 /00 Display Backup RAM T est Results Program 00 Part 2 - Overview Use this program to test the RAM on system processor . If a RAM test error occurs during this test, the processor causing the error should be replaced.
Strata DK Programming 5/00 3-1 System & Station System & Station 3 This chapter gives you programming information for the Strata DK system and its stations.
System & Station Program 02 – Station Physical Port Display and/or Chang e 3-2 Strata DK Programming 5 /00 Program 02 – Station Physical Port Display and/or Change Processor T ype: DK14, DK40i.
System & Station Program 03 for DK14 – Slot Assignments Strata DK Programming 5/00 3-3 System & Station Program 03 for DK14 – Slot Assignments When DK14 is powered On, Program 03 automatically assigns the correct codes for installed PCBs. No record sheet is needed.
System & Station Program 03 for DK40i – Flexible PCB Slot Assignments 3-4 Strata DK Programming 5 /00 Program 03 for DK40i – Flexible PCB Slot Assignments Processor T ype: DK40i Program T ype:.
System & Station Program 03 for DK40i – Flexible PCB Slot Assignments Strata DK Programming 5/00 3-5 System & Station Program 03 for DK40i - Overview Program 03 tells the system what type of optional PCBs are installed in the Expansion KSU. Y ou must run Program 03 after installing PCBs with options such as OCA, DIU, etc.
System & Station Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments 3-6 Strata DK Programming 5 /00 Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments Processor T ype: All .
System & Station Program 03 for DK424 – Flexible PCB Cabinet Slot Ass ignments Strata DK Programming 5/00 3-7 System & Station DK424 and DK424i PCB Codes DK424 Expansion Cabinet 5 Slot Numbe.
System & Station Program 03 for DK424i – Flexible PCB Cabinet Slot Assignments 3-8 Strata DK Programming 5 /00 Program 03 for DK424i – Flexible PCB Cabinet Slot Assignments Processor T ype: Al.
System & Station Program 03 for DK424i – Fle xible PCB Cabinet Slot Assignments Strata DK Programming 5/00 3-9 System & Station See the following text for specific installation rules on the above PCBs. Program 03 for DK424i - Overview Program 03 tells the system what type of optional PCBs are installed.
System & Station Program 03 for DK424i – Flexible PCB Cabinet Slot Assignments 3-10 Strata DK Programming 5 /00 RCIU/RCIS or RCIU2/RCIS When installing RCIU2/RCIS, enter the Caller ID circuit numbers on the record sheet in place of the CO line number .
System & Station Program 03 for DK424i – Fle xible PCB Cabinet Slot Assignments Strata DK Programming 5/00 3-1 1 System & Station Program 03 Example Action (press buttons + LED buttons) LCD Response 1. Use an LCD programming phone per Minimum Hardware Requirements on Page 1- 14.
System & Station Program *03 for DK424 – Cabinet T y pe Identification 3-12 Strata DK Programming 5 /00 Program *03 for DK424 – Cabinet T ype Identification Processor T ype: RCTUE/F or B5CAU/B.
System & Station Program 04 – Station Logical Port [PDN] Assignm ent Strata DK Programming 5/00 3-13 System & Station Program 04 – Station Logical Port [PDN] Assignment Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: See [PDNs] in the record sheets DK14 Record Sheet 1.
System & Station Program 04 – Station Logical Port [PDN] Assignment 3-14 Strata DK Programming 5 /00 DK40i Record Sheet Refer to Chapter 2 – DK40i Configura tion before installing PC Bs in slots 15~18. Notes ● Expansion slots 15~18: See DK40i Configuration tables in Chapter 2 of the St ra t a D K I & M Manual .
System & Station Program 04 – Station Logical Port [PDN] Assignm ent Strata DK Programming 5/00 3-15 System & Station DK424 or DK424i Record Sheet ✱ ✱ ✱ ✱ .
System & Station Program 04 – Station Logical Port [PDN] Assignment 3-16 Strata DK Programming 5 /00 Program 04 Overview Program 04 assigns the Primary Directory Number [PDN] to each telephone (logical port).
System & Station Program 04 – Station Logical Port [PDN] Assignm ent Strata DK Programming 5/00 3-17 System & Station Program 04 Example Action (press buttons+LED buttons) LCD Response 1. Use an LCD programming phone per Minimum Hardware Requirements in Chapter 1 - Overview .
System & Station Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Ca lls 3-18 Strata DK Programming 5 /00 Program *04 – [PhDN] and Distributed Hunt [DN] Ass.
System & Station Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls Strata DK Programming 5/00 3-19 System & Station Program *04 Overview Program *04 assigns the system Phantom Directory Numbers [PhDNs] and Distributed Hunt (DH) Group [DNs].
System & Station Program 05 – Flexible Access Code Numbering 3-20 Strata DK Programming 5 /00 Program 05 – Flexible Access Code Numbering Processor T ype: DK14, DK40i, all RCTUs and BCUs Progr.
System & Station Program 05 – Flexible Ac cess Code Numbering Strata DK Programming 5/00 3-21 System & Station Program 05 Overview Program 05 enables you to change feature access codes. The first digit of a feature access code can be changed to a dif ferent digit or to two digits.
System & Station Program *05 – Call Park Pickup Abbreviated Dialing 3-22 Strata DK Programming 5 /00 Program *05 – Call Park Pickup Abbreviated Dialing Processor T ype: DK14, DK40i, all RCTUs .
System & Station Program 09 – Built-in Auto Attendant Prompt / Station Assignments Strata DK Programming 5/00 3-23 System & Station Program 09 – Built-in Auto Attendant Prompt / Station As.
System & Station Program 09 – Built-in Auto Attendant Prompt / Statio n Assignments 3-24 Strata DK Programming 5 /00 ➤ T o create one-digit dialing prompts and to assign the associated destination station numbers 1. Enter Program 09. 2. When “ SELECT ” appears on the LCD, press the desired digit (prompt).
System & Station Program *09 – [PDN], [PhDN], DH, ACD or Mo dem DID Ext. Assignments Strata DK Programming 5/00 3-25 System & Station Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext.
System & Station Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments 3-26 Strata DK Programming 5 /00 Program *09 Overview This program assigns the routing destinations for incoming DID line calls. Program *09 DID extension numbers can be routed to [PDNs], [SDNs], or [PhDNs], ACD Groups, or Distributed Hunt groups.
System & Station Program 10-1 – System Assignm ents, Part 1 of 3 Strata DK Programming 5/00 3-27 System & Station Program 10-1 – System Assignments, Part 1 of 3 Processor T ype: DK14, DK40.
System & Station Program 10-1 – System Assig nments, Part 1 of 3 3-28 Strata DK Programming 5 /00 Program 10-1 Overview Y ou can make the following system assig nments with Program 10-1: LED 20: T wo-CO Line Conference T wo lines can be conferenced with one or two telephones (digital, electronic, or standard).
System & Station Program 10-1 – System Assignm ents, Part 1 of 3 Strata DK Programming 5/00 3-29 System & Station LED 07: Ring T ransfer of CO Line Allowed This option defines station operation for transferring [DN] and CO line calls. If Ring Transfer is allowed, the system will allow “ blind ” transfers to busy or idle stations.
System & Station Program 10-2 – System Assig nments, Part 2 of 3 3-30 Strata DK Programming 5 /00 Program 10-2 – System Assignments, Part 2 of 3 Processor T ype: DK14, DK40i, all RCTUs and BCU.
System & Station Program 10-2 – System Assignm ents, Part 2 of 3 Strata DK Programming 5/00 3-31 System & Station Program 10-2 Overview Y ou can make the following system assig nments with P.
System & Station Program 10-2 – System Assig nments, Part 2 of 3 3-32 Strata DK Programming 5 /00 LED 15: External Page Included with All Call Page External speakers and all electronic and digital telephones are paged by dialing: Directory Number [DN] + .
System & Station Program 10-2 – System Assignm ents, Part 2 of 3 Strata DK Programming 5/00 3-33 System & Station LED 08: Display Dialed Number T iming An LCD telephone will display a dialed.
System & Station Program 10-2 – System Assig nments, Part 2 of 3 3-34 Strata DK Programming 5 /00 This feature applies to loop and ground start lines, and also T ie, DID, and DNIS lines assigned with Program 17, LED 05 On; these lines will use Program 71 (1~3) assignments.
System & Station Program 10-3 – System Assignm ents, Part 3 of 3 Strata DK Programming 5/00 3-35 System & Station Program 10-3 – System Assignments, Part 3 of 3 Processor T ype: DK14, DK40.
System & Station Program 10-3 – System Assig nments, Part 3 of 3 3-36 Strata DK Programming 5 /00 LED 19: Speed Dial Entry T imeout Station users can either have u p to one minute or up to three minutes to store a Speed Dial number or memo.
System & Station Program 10-3 – System Assignm ents, Part 3 of 3 Strata DK Programming 5/00 3-37 System & Station LEDs 13-10: SMDI Station Number Digit Length Set LED 10-13 On so that the hex values add up to the V oice Mail station digit length for SMDI VM interface.
System & Station Program 10-3 – System Assig nments, Part 3 of 3 3-38 Strata DK Programming 5 /00 LEDs 01~04: Amplified Conference Assignments Light LEDs 01~04 to identify which PEKU ports should be connected to external amplifiers.
System & Station Program 10-4 – ACD/ISDN/T andem Parameters Strata DK Programming 5/00 3-39 System & Station Program 10-4 – ACD/ISDN/T andem Parameters Initialized Default: LEDs 12 and 14 .
System & Station Program 10-4 – AC D/ISDN/T andem Parameters 3-40 Strata DK Programming 5 /00 LED 12: BRI ISDN T imer The T -W ait timer for BRI and PRI terminals works the same way . See LED 11 for a description. This timer should be used for BRI terminals and only disabled if the local provider instructs disabling this timer .
System & Station Program 10-4 – ACD/ISDN/T andem Parameters Strata DK Programming 5/00 3-41 System & Station T able 3-1 DTMF Buffers Important! The ports used for buffer memory ar e not available for telephones. The ports ar e automatically assigned fr om the highest number ed port down, for the number of ports used.
System & Station Program *10 – Enhanced 91 1 Operation 3-42 Strata DK Programming 5 /00 Program *10 – Enhanced 91 1 Operation Processor T ype: DK14, DK40i, all RCTUs Program T ype: System Init.
System & Station Program *1 0 – Enhanced 91 1 Operation Strata DK Programming 5/00 3-43 System & Station Programs *10-1 1 and *10-12 Overview Programs 10-1 1 and 10-12 assign which QSTU2, KSTU2, RSTU2, RSTU, RDSU, PSTU, or PESU standard telephone ports are connected to the E91 1 interface unit.
System & Station Program 12 – System Assignments, Ba sic Timing 3-44 Strata DK Programming 5 /00 Program 12 – System Assignments, Basic T iming Processor T ype: DK14, DK40i, all RCTUs and BCUs.
System & Station Program 12 – System Assignments, Basic Timing Strata DK Programming 5/00 3-45 System & Station Code 3: Pause Timing Code 3 enables station users to program short and long pauses in Speed Dial numbers.
System & Station Program 13 – Defining the Messag e Center 3-46 Strata DK Programming 5 /00 Program 13 – Defining the Message Center Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: No port assigned Program 13 Overview This program assigns a station as the Message Center .
System & Station Program 15 – Ground/Loop/Tie/DID Line Option s Strata DK Programming 5/00 3-47 System & Station Program 15 – Ground/Loop/T ie/DID Line Options Processor T ype: DK14, DK40i.
System & Station Program 15 – Ground/Lo op/Tie/DID Line Options 3-48 Strata DK Programming 5 /00 Program 15 Overview This program specifies operational options on a line by line basis.
System & Station Program 15 – Ground/Loop/Tie/DID Line Option s Strata DK Programming 5/00 3-49 System & Station T wo-CO line DISA calls always release when AR/CPC is sent.
System & Station Program *15 – CO Line T enan t Assignments 3-50 Strata DK Programming 5 /00 Program *15 – CO Line T enant Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program .
System & Station Program 16 – Assign CO Line Groups (or Dial 9) Strata DK Programming 5/00 3-51 System & Station Program 16 – Assign CO Line Groups (or Dial 9) Processor T ype: DK14, DK40i.
System & Station Program 16 – Assign CO Line Groups (or Dial 9) 3-52 Strata DK Programming 5 /00 Program 16 Overview Use Program 16 to assign each CO line to a CO line group or a general “ dial 9 ” group. A general group for outside calling is available with a “ dial 9 ” access code as the initialized state for all lines.
System & Station Program 17 – DID/Tie Line Options Strata DK Programming 5/00 3-53 System & Station Program 17 – DID/T ie Line Options Processor T ype: DK40i, all RCTUs and BCUs Program T ype: System Initialized Default: LED 01/02 Off, LED 03/04 On Program 17 Overview Program 17 assigns lines for T ie and DID operation.
System & Station Program 17 – DID/Tie Line Op tions 3-54 Strata DK Programming 5 /00 LED 08: ANI/DNIS Digit Format Most DID/T ie lines with ANI/DNIS digit format include ✱ tone with digits (LED 08 On).
System & Station Program 17 – DID/Tie Line Options Strata DK Programming 5/00 3-55 System & Station LED 03: DID Camp-on/Busy T urn LED 03 On if DID line callers should hear ringback tone and camp on to busy stations when calling busy stations.
System & Station Program *17 – DID Intercept Port Number (Vacant or Wrong Number) 3-56 Strata DK Programming 5 /00 Program *17 – DID Intercept Port Number (V acant or W rong Number) Processor .
System & Station Program 19 – Alterna te Background Music Source Slot As signment Strata DK Programming 5/00 3-57 System & Station Program 19 – Alternate Background Music Source Slot Assignment Processor T ype: DK40i, all RCTUs and BCUs (not used fo r DK14.
System & Station Program 20 – Computer and Da ta Interface Unit Configuration 3-58 Strata DK Programming 5 /00 Program 20 – Computer and Data Interface Unit Configuration Processor T ype: DK14.
System & Station Program 20 – Computer and Data Interface Unit Co nfiguration Strata DK Programming 5/00 3-59 System & Station Notes ● RPCIs and PDIUs cannot be connected to PDKU1 circuit 8, but can be connected to all eight PDKU2 circuits.
System & Station Program 20 – Computer and Da ta Interface Unit Configuration 3-60 Strata DK Programming 5 /00 LED 06: DTR Pulse LED 06 should always be Off. LED 06 should be of f for all PDIU-DS, RPCI-DIs, or PDIU-DIs. (Refer to Chapter 10 – Peripheral Installation for more PDIU-DS/modem pool information).
System & Station Program 21 – Modem Pool Port Assignments Strata DK Programming 5/00 3-61 System & Station Program 21 – Modem Pool Port Assignments Processor T ype: DK14, DK40i, all RCTUs .
System & Station Program 21 – Modem Pool Port Assignments 3-62 Strata DK Programming 5 /00 Program 21 Overview This program assigns modems to the system modem pool. Program 21 identifies modems connected to standard telephone ports (line side of modem) and digital/PDIU-DS ports (RS-232 side of modem).
System & Station Program 22 – RPCI and DIU Station Hunting for Data Calls Strata DK Programming 5/00 3-63 System & Station Program 22 – RPCI and DIU Station Hunting for Data Calls Processo.
System & Station Program 23 – Built-in Auto Attendant (AA) Primary Annou ncement Assignments 3-64 Strata DK Programming 5 /00 Program 23 – Built-in Auto Attendant (AA) Primary Announcement Ass.
System & Station Program 25-1 – Built-in AA Inc oming Call Overflow Time Strata DK Programming 5/00 3-65 System & Station Programs 23 and 24 Overview Programs 23 and 24 assign customer-supplied Auto Attendant announcement devices (digital announcers) to standard telephone ports (QSTU2, KSTU2, RSTU, RSTU2, PSTU, PESU, RDSU/ RSTS).
System & Station Program 26 – Built-in AA Camp-on Busy Time 3-66 Strata DK Programming 5 /00 Program 26 – Built-in AA Camp-on Busy T ime Processor T ype: DK14, DK40i, all RCTUs and BCUs Progra.
System & Station Program 26 – Built-in AA C amp-on Busy Time Strata DK Programming 5/00 3-67 System & Station Program 26 Overview Note This program only applies to Auto Attendant (built-in) .
System & Station Program 27 – DKT Handset/Headset Receiver Volume Level 3-68 Strata DK Programming 5 /00 Program 27 – DKT Handset/Headset Receiver V olume Level Processor T ype: DK14, DK40i, a.
System & Station Program 28 – DSS Console/Attendant T elephone Ass ignments Strata DK Programming 5/00 3-69 System & Station Program 28 – DSS Console/Attendant T elephone Assignments Proce.
System & Station Program 28 – DSS Console/Attendant T elephone Assignme nts 3-70 Strata DK Programming 5 /00 Program 28 Overview DK40i: allows up to three DSS consoles (DK40i KSU supports one DSS, Expansion Unit supports two more).
System & Station Program 29-1~8 – DSS Console and Number Button Ass ignments Strata DK Programming 5/00 3-71 System & Station Program 29-1~8 – DSS Console and Number Button Assignments Pro.
System & Station Program 29-1~8 – DSS Console and Number Button Assignme nts 3-72 Strata DK Programming 5 /00 Program 29-1~8 Overview Each button on the DSS consoles can be flexibly assigned as either a Direct Station Selection ( '66 ), Line ( &2 ), or 6' button.
System & Station Program 29-1~8 – DSS Console and Number Button Ass ignments Strata DK Programming 5/00 3-73 System & Station Program 29 - Initialized Default DSS Console Button Assignments Group 1 Group 2 DSS Button No.
System & Station Program *29 – Add-on Modules Button Assignments 3-74 Strata DK Programming 5 /00 Program *29 – Add-on Modules Button Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: See “ Button Assignments ” on Page 3-75 .
System & Station Program *29 – Add-on Modules Button Assignments Strata DK Programming 5/00 3-75 System & Station Important! Run this pr ogram for each station that has an ADM or the ADM will not function. Pr ogram at least one ADM key for each ADM.
System & Station Program 30 – Station Class of Service 3-76 Strata DK Programming 5 /00 Program 30 – Station Class of Service Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: St.
System & Station Program 30 – Station Class of Service Strata DK Programming 5/00 3-77 System & Station Program 30 Overview Program 30 enables or disables features for individual telephones at the station level. The following text describes Program 30 LEDs.
System & Station Program 30 – Station Class of Service 3-78 Strata DK Programming 5 /00 LED 15: Change V erified Account Code W ith LED 15 On, a station can change the V erified Account Codes established in Program 69.
System & Station Program 30 – Station Class of Service Strata DK Programming 5/00 3-79 System & Station LED 09: Change T oll Restriction (TR) Override Code When enabled (LED 09 On), two TR Override codes are available. When one of these codes is dialed from any station, all T oll Restriction is bypassed.
System & Station Program 30 – Station Class of Service 3-80 Strata DK Programming 5 /00 LED 03: Microphone Button On at Start of Call When enabled (LED 03 On), the microphone and Mic button LED is turned On at the start of an on-hook speakerphone call.
System & Station Program 30 – Station Class of Service Strata DK Programming 5/00 3-81 System & Station 6. LED buttons 01~20 LED buttons 01~20 activate features for each station port or port range.
System & Station Program *30 – T elephone Group Page Assignments 3-82 Strata DK Programming 5 /00 Program *30 – T elephone Group Page Assignments Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: All LEDs Off Shaded groups appl y to RCTUC/D and RCTU E/F only .
System & Station Program 31 – Station Class of Service Strata DK Programming 5/00 3-83 System & Station Program 31 – Station Class of Service Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: LED 10 On for Ports 000~1 19 ; LED 1 1~13 On for all ports.
System & Station Program 31 – Station Class of Service 3-84 Strata DK Programming 5 /00 Program 31 Overview Program 31 sets most voice mail or External Auto Attendant port assignments.
System & Station Program 31 – Station Class of Service Strata DK Programming 5/00 3-85 System & Station LED 20: T oshiba Stratagy/VP (B + Station Number) Use with T oshiba Stratagy/S tratagy DK/VP systems connected to a standard telephone p ort (PSTU, RSTU, RSTU2, PESU, RDSU, KSTU2 and QSTU2).
System & Station Program 31 – Station Class of Service 3-86 Strata DK Programming 5 /00 LED 15: T oshiba Stratagy , Stratagy DK and/or VP Integration (A T one/D T one) When enabled (LED 15 On), .
System & Station Program 31 – Station Class of Service Strata DK Programming 5/00 3-87 System & Station BOV and Camp-on muted ring tone frequency for stan dard telephone: BOV tone is a 160ms burst of 1209Hz/ unmodulated, twice - three seconds apart.
System & Station Program 31 – Station Class of Service 3-88 Strata DK Programming 5 /00 LED 03: Off-hook Call Announce (OCA) Enabled (Rece ive) Enable this option (LED 03 On) for any digital or electronic telephone requiring OCA. T elephones must be equipped for OCA.
System & Station Program *31 – Group Pickup Assignments Strata DK Programming 5/00 3-89 System & Station Program *31 – Group Pickup Assignments Processor T ype: DK14, DK40i, all RCTUs and .
System & Station Program 32 – Automatic Preference 3-90 Strata DK Programming 5 /00 Program 32 – Automatic Preference Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station In.
System & Station Program 32 – Automatic Preference Strata DK Programming 5/00 3-91 System & Station Program 32 Overview This program defines which [PDN] or CO line a digital (cordless, corde.
System & Station Program *32 – RS-232 V oice Mail Message Center Port 3-92 Strata DK Programming 5 /00 Program *32 – RS-232 V oice Mail Message Center Port Processor T ype: DK14, DK40i, all RC.
System & Station Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only) Strata DK Programming 5/00 3-93 System & Station Program 33 – [PDN]/ [PhDN] Station Hunting (V oice Calls Onl.
System & Station Program 33 – [PDN]/ [PhDN] Station Hunting (V oice Calls Only) 3-94 Strata DK Programming 5 /00 On Ring-first systems, if a [PDN] appears on more than one button (on owner ’ s telephone), the DK will not hunt until all appearances of the [PDN] are in use.
System & Station Program *33 – [PhDN] Owner T elephone As signment Strata DK Programming 5/00 3-95 System & Station Program *33 – [PhDN] Owner T elephone Assignment Processor T ype: DK14, .
System & Station Program *33 – [PhDN] Owner T elephon e Assignment 3-96 Strata DK Programming 5 /00 Program *33 Overview This program assigns each [PhDN] to a designated “ Owner ” telephone.
System & Station Program 34 – Hold Recall Timing Strata DK Programming 5/00 3-97 System & Station Program 34 – Hold Recall T iming Processor T ype: DK14, DK40i, all RCTUs and BCUs Program .
System & Station Program *34 – Station Class Of Service 3-98 Strata DK Programming 5 /00 Program *34 – Station Class Of Service Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: .
System & Station Program *34 – Station Class Of Service Strata DK Programming 5/00 3-99 System & Station Program *34 Overview Program *34 assigns Camp-on tone to standard telephones.
System & Station Program 35 – Station Class of Service 3-100 Strata DK Programming 5 /00 Program 35 – Station Class of Service Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station Initialized Default: LED 01, 02, 04, 05, 16 are On, all other LED s Off.
System & Station Program 35 – Station Class of Service Strata DK Programming 5/00 3-101 System & Station Program 35 Overview LED 19: Busy Station T ransfer (BST), LED 20 / Busy Station Ringi.
System & Station Program 35 – Station Class of Service 3-102 Strata DK Programming 5 /00 LED 17: Continuous DTMF T ones Off 2000-series digital telephones can send DTMF tones for as long as station users p ress their buttons (80 msec. minimum). This feature can be disabled (LED 17 On).
System & Station Program 35 – Station Class of Service Strata DK Programming 5/00 3-103 System & Station Immediate Dialing complies with NANP; therefore, it doesn ’ t apply when: ♦ the n.
System & Station Program 35 – Station Class of Service 3-104 Strata DK Programming 5 /00 LED 06: Disable Hold Display Scrolling (Release 3 .2) If LED 06 is On, Hold Display scrolling is disabled. Also, a telephone LCD cannot display which CO lines are on hold on a [PDN] if the 6FU ROO button is pressed.
System & Station Program 36 – Fixed Call Forward Strata DK Programming 5/00 3-105 System & Station Program 36 – Fixed Call Forward Processor T ype: DK14, DK40i, all RCTUs and BCUs Program .
System & Station Program *36 – System NT Button Lock Password Changing Station Assignment 3-106 Strata DK Programming 5 /00 Program *36 – System NT Button Lock Password Changing Station Assign.
System & Station Program 37 – Ring T ransfer (Camp-on) Recall Time Strata DK Programming 5/00 3-107 System & Station Program 37 – Ring T ransfer (Camp-on) Recall Time Processor T ype: DK14.
System & Station Program *37 – Park Recall Timing 3-108 Strata DK Programming 5 /00 Program *37 – Park Recall T iming Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Station In.
System & Station Program 38 – Digital and Electronic T elephone Keystrip T ype Strata DK Programming 5/00 3-109 System & Station Program 38 – Digital and Electronic T elephone Keystrip T y.
System & Station Program 38 – Digital and Ele ctronic T elephone Keystrip T ype 3-1 10 Strata DK Prog ramming 5/00 Program 38 Overview Four telephone button arrangements are provided (see the Program 38 System Record Sheet).
System & Station Program 38 – Digital and Electronic T elephone Keystrip T ype Strata DK Programming 5/00 3 - 111 System & Station Assignments for 1000-Series Digital T elephone Keystrips Assignments for Electronic T elephone Keystrips 1.
System & Station Program 38 – Digital and Ele ctronic T elephone Keystrip T ype 3-1 12 Strata DK Prog ramming 5/00 Note Button numbers 01~200 on electronic telephones (6000, 6500 series, etc.) are in the same position as shown on the 2000-series digital telephone programming keystrip.
System & Station Program *38 – Standard T elephone Ring-Down Destination Strata DK Programming 5/00 3-1 13 System & Station Program *38 – Standard T elephone Ring-Down Destination Processor T ype: Release 4.
System & Station Program *38 – Standard T elephone Ring-Down Destination 3-1 14 Strata DK Prog ramming 5/00 Program *38 Overview Standard telephones can be assigned to ring a destination automatically by going off-hook (ring down). They can also be programmed to ring a destination if an incomplete valid number is dialed.
System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-1 15 System & Station Program 39 – Flexible Button Assignments Processor T ype: DK14, DK40i, all RCTU.
System & Station Program 39 – Flexible Button Assignments 3-1 16 Strata DK Prog ramming 5/00 Program 39 Overview Program 39 assigns features to the flexible buttons for individual telephones in the system.
System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-1 17 System & Station Call Forward A.C. Fixed Call Frwd to: or CFF 4 86 Forwards all call s to pre-defined destination. Se e Program 36. Call Forward Busy Call Frwd Bus y or CFB 459 Forwards calls to selected statio n if station is busy .
System & Station Program 39 – Flexible Button Assignments 3-1 18 Strata DK Prog ramming 5/00 Night Transfer Lock T enant 1 Night Lock1 or NT1 L 1 431 Available with RCTUA3, RCTUBA3/RCTUBB3 or RCTUC/D3 Rele ase 3 or above only . Also available with B1CU, B2CAU/BU, B3CAU/BU and B5CAU/BU.
System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-1 19 System & Station Directory Number Button Assignments Directory Numbers are assigned to the flexible button positions on telephones. ♦ Primary Directory Number Buttons [PDNs] are similar to Intercom numbers.
System & Station Program 39 – Flexible Button Assignments 3-120 Strata DK Programming 5 /00 Button T ype Button Labels Code Notes Primary Directory Numbers [PDNs] 4-Maximum of same [PDN] per tel.
System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-121 System & Station ♦ The total number of [DNs] allowed on a telephone ([PDN], [SDNs], and [PhDNs]) is limited to the number of buttons on the telephone (i.
System & Station Program 39 – Flexible Button Assignments 3-122 Strata DK Programming 5 /00 Alert Signal Button Assignments The Alert Signal is four short bursts of tone, sent two times/three se.
System & Station Program 39 – Flexible Button Assignments Strata DK Programming 5/00 3-123 System & Station Alert Signal Button Programming Example Station 200 Code SD * 48 Code SD * 47 Code.
System & Station Program *40 – Distributed Hunt Group Member Assignments 3-124 Strata DK Programming 5 /00 Program *40 – Distributed Hunt Group Member Assignments Processor T ype: DK14, DK40i,.
System & Station Program *40 – Distributed Hunt Group Member Assignments Strata DK Programming 5/00 3-125 System & Station Program *40 Overview This program assigns the members (station primary [DN] port numbers and hunting orders [01~32] of Distributed Hunt (DH) groups [900 ~915]).
System & Station Program *41 for DK424 – T1 Assignment Series (Part 1) 3-126 Strata DK Programming 5 /00 Program *41 for DK424 – T1 Assignment Series (Part 1) Processor T ype: RCTUBA/BB, RCTUC.
System & Station Program *41 for DK424 – T1 As signment Series (Part 1) Strata DK Programming 5/00 3-127 System & Station Program *41-2 – T1 Channel Assignments Initialized Default: 1 = Lo.
System & Station Program *41 for DK424 – T1 Assignment Series (Part 1) 3-128 Strata DK Programming 5 /00 Important! See Pr ogram 17 for other T ie/DID assignments; see Pr ogram *17 and Pr ogram *09 for other DID assignments.
System & Station Program *41 for DK424 – T1 As signment Series (Part 1) Strata DK Programming 5/00 3-129 System & Station Program *41-4 – T1 Span Receive Level Pad Assignments Initialized Default: 4 (-3dB) Note See “ Program *41-3 Overview ” on Page 3-128 above fo r decibel levels.
System & Station Program *42-1 – Primary Timing Referenc e Assignments (Release 3.1 and earlier) 3-130 Strata DK Programming 5 /00 Program *42-1 – Primary T iming Reference Assignments (Release 3.
System & Station Program *50 – Caller ID Circuit Assignments to CO Line PCBs Strata DK Programming 5/00 3-131 System & Station Program *50 – Caller ID Circuit Assignments to CO Line PCBs P.
System & Station Program *50 – Caller ID Circuit Assignments to CO Line PC Bs 3-132 Strata DK Programming 5 /00 Program *50 Overview In DK40i and DK424, each analog ground/loop start CO line that receives Caller ID information from the local Central Office must be assigned to an RCIU or RCIS circuit using this program.
System & Station Program *51 – Station Memory Allocation Strata DK Programming 5/00 3-133 System & Station Program *51 – Station Memory Allocation for Storing Caller ID/ANI Numbers on Aban.
System & Station Program *51 – Station Memory Allocation 3-134 Strata DK Programming 5 /00 Program *51 Overview Use this program to allocate “ Abandon-Call-Memory ” when any LCD telephone must store abandon call information for Caller ID, Ground/Loop start line and/or ANI, DID/Tie lines.
System & Station Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Ass ignments Strata DK Programming 5/00 3-135 System & Station Program *52 – Caller ID/ANI Abandoned Call N.
System & Station Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments 3-136 Strata DK Programming 5 /00 Program *52 Overview Use this program for any LCD telephone that mu.
System & Station Program 58 – DK424 Attendant Console Series (Part 1) Strata DK Programming 5/00 3-137 System & Station Program 58 – DK424 Attendant Console Series (Part 1) Processor T ype.
System & Station Program 58 – DK424 Attendant Co nsole Series (Part 1) 3-138 Strata DK Programming 5 /00 Program 58-2 Overview This program identifies in software the type of display connected to each console. It also enables you to set priorities for types of incoming calls.
System & Station Program 58 – DK424 Attendant Console Series (Part 1) Strata DK Programming 5/00 3-139 System & Station Notes ● EMRG has first priority over the above key assignments.
System & Station Program 59 – Attendant Console Flexible Button Codes 3-140 Strata DK Programming 5 /00 Program 59 – Attendant Console Flexible Button Codes Processor T ype: RCTUBA/BB, RCTUC/D.
System & Station Program 59 – Attendant Console Flexible Button Code s Strata DK Programming 5/00 3-141 System & Station Program 59 Overview Attendant Consoles have 24 flexible buttons (12 on left and 12 on the right side of the dial pad). This program is used to assign each button to an available function or options.
System & Station Program 59 – Attendant Console Flexible Button Codes 3-142 Strata DK Programming 5 /00 T able 3-7 Optional Attendant Console Button Codes Button Function Button La bels Code Notes Alarm Alarm Reset or ALRM 477 Resets alarm condition system -wide.
System & Station Program 59 – Attendant Console Flexible Button Code s Strata DK Programming 5/00 3-143 System & Station Notes 11 6 ● See Program *15 for T enant Group assignments. ● Picks up calls to telephones in any call pickup group to which the telephone is assigned in Program *31.
System & Station Program 60-1 – SMDR Data Ou tput Options 3-144 Strata DK Programming 5 /00 Program 60-1 – SMDR Data Output Options Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T y.
System & Station Program 60-2~7 – SMDR Output/Account Code Digit Len gth Strata DK Programming 5/00 3-145 System & Station Program 60-2~7 – SMDR Output/Account Code Digit Length Processor .
System & Station Program 60-2~7 – SMDR Output/Accou nt Code Digit Length 3-146 Strata DK Programming 5 /00 Program 60-2-7 Overview This program assigns the type of data to send to the Station Message Detail Report (SMDR).
System & Station Program 60-8 – Call Forward External (Remote Change, Security) ID Code Strata DK Programming 5/00 3-147 System & Station Program 60-8 – Call Forward External (Remote Chang.
System & Station Program 69 – Verified Account Codes 3-148 Strata DK Programming 5 /00 Program 69 – V erified Account Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Syst.
System & Station Program 69 – V erified Account Code s Strata DK Programming 5/00 3-149 System & Station Program 69 Overview V erified Account Codes (V ACs) may be added, deleted, or changed with Program 69. Each V erified Account Code can be 1~15 digits long, but cannot exceed the Account Code length requirement set in Program 60-4.
System & Station Program 70 – Verified Account Code T oll Re striction Assignments 3-150 Strata DK Programming 5 /00 Program 70 – V erified Account Code T oll Restriction Assignments Processor.
System & Station Program 70 – V erified Account Code T oll Restriction Assignmen ts Strata DK Programming 5/00 3-151 System & Station Program 70 Overview A Toll Restriction Class can be assigned with this program to each of the 300 Verified Account Codes assigned in Program 69.
System & Station Program 71 – DNIS 3-152 Strata DK Programming 5 /00 Program 71 – DNIS Processor T ype: DK40i, all RCTUs Program T ype: System Initialized Default: All Programs blank DNIS Addr.
System & Station Program 71 – DNIS Strata DK Programming 5/00 3-153 System & Station Program 71-4: DNIS and ANI Only Lines V oice Mail ID Assignments Program 71-5: DNIS Number Name Display D.
System & Station Program 71 – DNIS 3-154 Strata DK Programming 5 /00 Program 71-0 Overview Defines the DID / T ie / DNIS / ANI line extension numbers that the system should be able to receive.
System & Station Program 71 – DNIS Strata DK Programming 5/00 3-155 System & Station A DNIS and/or T ie/DID extension number and/or ANI only line can be assigned to route one of the followin.
System & Station Program 71 – DNIS 3-156 Strata DK Programming 5 /00 when the DNIS/T ie/ DNIS extension or ANI call forwards to VM. This program can also be used with non-DNIS T ie and/or DID lines to assign VMID digits to normal T ie or DID numbers.
System & Station Program *71~*73 – [DN] to [DN], Tie to [ DN], and DID to [DN] Ringing Assignments Strata DK Programming 5/00 3-157 System & Station Program *71~*73 – [DN] to [DN], T ie to.
System & Station Program *71~*73 – [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments 3-158 Strata DK Programming 5 /00 Important! In the EK T elephone Ports column, enter the Pr ogr.
System & Station Program 72 – DNIS Number Network T able Assignments Strata DK Programming 5/00 3-159 System & Station Program 72 – DNIS Number Network T able Assignments Processor T ype: .
System & Station Program 72 – DNIS Number Network T able As signments 3-160 Strata DK Programming 5 /00 Program 72 Overview This program defines the external Network routing numbers that can be assigned DNIS/Tie/DID extension numbers in the Day , Day2, or Night ringing mode.
System & Station Program 74 – System NT Button Lock Password Strata DK Programming 5/00 3-161 System & Station Program 74 – System NT Button Lock Password Processor T ype: DK14, DK40i, all.
System & Station Program 76-1(X-Y) – DK14, DK40i, all RCTUs and BCUs 3-162 Strata DK Programming 5 /00 Program 76-1(X-Y) – DK14, DK40i, all RCTUs and BCUs Processor T ype: DK14, DK40i, all RCT.
System & Station Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RSIS / RMDS T ransmissio n Rates Strata DK Programming 5/00 3-163 System & Station Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RS.
System & Station Program 77-1 – Periphera l Options (Door Phones) 3-164 Strata DK Programming 5 /00 Program 77-1 – Peripheral Options (Door Phones) RSIU / RSIS / RMDS, PIOU/PIOUS / IMDU, PEPU .
System & Station Program 77-1 – Peripheral Options (Door Phones) Strata DK Programming 5/00 3-165 System & Station Program 77-1 Overview This program performs the following functions: ♦ Pr.
System & Station Program 77-1 – Periphera l Options (Door Phones) 3-166 Strata DK Programming 5 /00 LED 14: RMDS or IMDU Modem DK424 and DK424i: This program enables the built-in maintenance modem function: RMDS or IMDU.
System & Station Program 77-1 – Peripheral Options (Door Phones) Strata DK Programming 5/00 3-167 System & Station LED 06: NT Relay A relay located on the PIOU, PIOUS, PEPU, DK14 KSU or DK40i KSU can be assigned to operate in one of two Night T ransfer modes (see next item, MOH/NT Relay).
System & Station Program 77-2 – Door Phone Busy Signal/Door Lock Assignments 3-168 Strata DK Programming 5 /00 Program 77-2 – Door Phone Busy Signal/Door Lock Assignments Processor T ype: DK14.
System & Station Program 77-2 – Door Phone Busy Signal/Doo r Lock Assignments Strata DK Programming 5/00 3-169 System & Station Program 77-2 Overview This program performs three functions: .
System & Station Program 77-3 – Night Ringing Over PIOU Exte rnal Page Zones 3-170 Strata DK Programming 5 /00 Program 77-3 – Night Ringing Over PIOU External Page Zones Processor T ype: DK40i.
System & Station Program 77-4 – RSIU Open Architectu re Interface (OAI ) Data Output Assignments Strata DK Programming 5/00 3-171 System & Station Program 77-4 – RSIU Open Architecture Interface (OAI) Data Output Assignments Processor T ype: All RCTUs and BCUs (Release 3.
System & Station Program 77-4 – RSIU Open Architecture Interfac e (OAI) Data Output Assignments 3-172 Strata DK Programming 5 /00 LED 01/LED 02: RSIU Open Architecture Interface (OAI) Data Outpu.
System & Station Program 78 – CO Line Special Ringing Assignmen ts Strata DK Programming 5/00 3-173 System & Station Program 78 – CO Line Special Ringing Assignments Processor T ype: DK14,.
System & Station Program 78 – CO Line Special Ringing Assignme nts 3-174 Strata DK Programming 5 /00 Program 78 Overview This program assigns ground/loop start CO lines: ♦ to ring over externa.
System & Station Program 79 – Door Phone Ringing Strata DK Programming 5/00 3-175 System & Station Program 79 – Door Phone Ringing Processor T ype: DK14, DK40i, all RCTUs and BCUs Program .
System & Station Program 79 – Door Phone Ringing 3-176 Strata DK Programming 5 /00 Program 79 Overview This program assigns the door phone ringing feature to ports.
System & Station Program *79 – Door Phone to [DN] Flashing Assignments Strata DK Programming 5/00 3-177 System & Station Program *79 – Door Phone to [DN] Flashing Assignments Processor T y.
System & Station Program 80 – EKT and DKT Ring ing T o nes (CO Line Calls) 3-178 Strata DK Programming 5 /00 Program 80 – EKT and DKT Ringing T ones (CO Line Calls) Processor T ype: DK14, DK40.
System & Station Program *80 – Call Forward Station Ring Assignment Strata DK Programming 5/00 3-179 System & Station Program *80 – Call Forward Station Ring Assignment Processor T ype: All RCTUs and BCUs with Release 3 .
System & Station Programs 81~89 – Ground/L oop Start/CO Line Station Ringing 3-180 Strata DK Programming 5 /00 Programs 81~89 – Ground/Loop Start/CO Line Station Ringing Processor T ype: DK14,.
System & Station Programs 81~89 – Ground/Loop Start/CO Line Station Ringing Strata DK Programming 5/00 3-181 System & Station Program 81~89 Overview Programs 81~89 assign telephones or a Distributed Hunt group to each CO line that will ring.
System & Station Programs 81~89 – Ground/L oop Start/CO Line Station Ringing 3-182 Strata DK Programming 5 /00 Day , Day2, Night refer to the 1LJKW7 UDQVIHU button ’ s three modes.
System & Station Programs 81~89 – Ground/Loop Start/CO Line Station Ringing Strata DK Programming 5/00 3-183 System & Station 4. Assign any station to ring the AA CO lines in Program 83 (86 – Day 2, 89 – Night). This assignment is only a flag that notifies the software to delay ring stations assigned in Program 82.
System & Station Programs *81, *84, and *87 – Grou nd/Loop Start/CO Line to [DN] LED Flas h Assignments 3-184 Strata DK Programming 5 /00 Programs *81, *84, and *87 – Ground/Loop Start/CO Line.
System & Station Programs *81, *84, and *87 – Ground/ Loop Start/CO Line to [DN] LED Flash Assignments Strata DK Programming 5/00 3-185 System & Station Programs *81, *84 and *87 Overview Ground/loop start CO lines can be assigned to ring and flash specific Directory Number buttons, including [PDNs], [SDNs] or [PhDNs].
System & Station Programs *81, *84, and *87 – Grou nd/Loop Start/CO Line to [DN] LED Flas h Assignments 3-186 Strata DK Programming 5 /00 Figure 3-2 Strata DK CO Line Button/Directory Number [DN.
System & Station Programs *81, *84, and *87 – Ground/ Loop Start/CO Line to [DN] LED Flash Assignments Strata DK Programming 5/00 3-187 Program *81 CO Line to Station [DN] LED flashing Control Logic also applies to Programs *84 and *87. Program 81 CO Line to S tation Ringing Control Logic also applies to Programs 82~89.
System & Station Program 93 – CO Line Identifica tion 3-188 Strata DK Programming 5 /00 Program 93 – CO Line Identification Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Syst.
System & Station Program 93 – CO Line Identification Strata DK Programming 5/00 3-189 Program 93 Overview Assigns alphanumeric names (such as “ W A TS BAND 5 ” , “ FX T O NY , ” “ MR JONES, ” etc.) to lines. The names can be up to 16 characters each, and display when the line is being used by an LCD station.
System & Station Program 97 – Printing Program Data through SMDR 3-190 Strata DK Programming 5 /00 Program 97 – Printing Program Data through SMDR Processor T ype: DK14, DK40i, all RCTUs and B.
Strata DK Programming 5/00 4-1 T oll Restriction T oll Restriction 4 This chapter gives you an overview of the T oll Restriction feature and step-by-step instructions to fill in the T oll Restriction System Record Sheets for DK14, DK40i, and all DK424 and DK424i processors.
T oll Restriction T oll Restriction Features 4-2 Strata DK Programming 5 /00 Station Priority Classes 1~8 Eight classes of T oll Restriction can be defined to assign diff erent levels of priority to individual stations with RCTUC/D and RCTUE/F . Four classes are supported with DK14, DK40i, RCTUA, and RCTUBA/BB.
T oll Restriction Completing the T oll Restriction System Record Strata DK Programming 5/00 4-3 T oll Restriction Completing the T oll Restriction System Record The following instructions explain how to complete System Record Sheets used to program the T oll Restriction feature.
T oll Restriction Program 40 – Station CO Line Access 4-4 Strata DK Programming 5 /00 Program 40 – Station CO Line Access Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Rest.
T oll Restriction Program 40 – Station CO Line Access Strata DK Programming 5/00 4-5 T oll Restriction Program 40 Overview This program is used to allow or deny each station and/or DISA to use CO lines on a line by line basis. This applies to all analog and digital line types.
T oll Restriction Program 41 – Station Outgoing Call Restriction 4-6 Strata DK Programming 5 /00 Program 41 – Station Outgoing Call Restriction Processor T ype: DK14, DK40i, all RCTUs and BCUs Pro.
T oll Restriction Program 41 – Station Outgoing Call Restriction Strata DK Programming 5/00 4-7 T oll Restriction Program 41 Overview Program 41 restricts each station (or Direct Inward System Access (DISA) CO line) from outgoing access to each line.
T oll Restriction Program 42-0 – CO Line to PBX/Centrex Connection & Access Codes 4-8 Strata DK Programming 5 /00 Program 42-0 – CO Line to PBX/Centrex Connection & Access Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: T oll Restriction Initialized Default: All LEDs Off for all CO lines.
T oll Restriction Program 42-0 – CO Line to PBX/Centrex Connection & Access Codes Strata DK Programming 5/00 4-9 T oll Restriction Program 42-0 Overview Use this program to allow Centrex/PBX (after flash) features to operate. Do not use this program when the Centrex feature (assume 9) is used and the DK LCR is activated (see notes below).
T oll Restriction Program 42-1~8 – PBX/Centrex Ac cess Codes 4-10 Strata DK Programming 5 /00 Program 42-1~8 – PBX/Centrex Access Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T y.
T oll Restriction Program 43 – 0 + Credit Card Dialing Option Strata DK Programming 5/00 4-1 1 T oll Restriction Program 43 – 0 + Credit Card Dialing Option Processor T ype: DK14, DK40i, all RCTUs.
T oll Restriction Program 43 – 0 + Credit Card Dialing Option 4-12 Strata DK Programming 5 /00 Program 43 Overview This program enables selected station users to bypass their normal T oll Restriction assignments by dialing “ 0 ” immediately after seizing a CO line.
T oll Restriction Program 44-1~8 – T oll Restriction/T rave ling Class Override Codes Strata DK Programming 5/00 4-13 T oll Restriction Program 44-1~8 – T oll Restriction/T raveling Class Override.
T oll Restriction Program 44-91~93 – Emergency Bypa ss of Forced/Verified Account Codes 4-14 Strata DK Programming 5 /00 Program 44-91~93 – Emergency Bypass of Forced/ V erified Account Codes Proc.
T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan Strata DK Programming 5/00 4-15 T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan Processor T ype: DK14, DK40i, all .
T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan 4-16 Strata DK Programming 5 /00 ● The Strata DK System automatically restricts direct dialing of 10XXX+1 and 10XXXXX+1 access codes to any station that is toll restricted. These codes are allowed in system speed dial and LCR modified digit tables.
T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan Strata DK Programming 5/00 4-17 T oll Restriction Plan 3 ♦ Plan 3 is 1+AC+NXX/NXX. Use this plan where a user places a long distance call to a destination outside the area code by dialing a 1 before dialing the area code.
T oll Restriction Program 45-1 – LCR/T oll Restriction Dial Plan 4-18 Strata DK Programming 5 /00 Plan 7 - (10XXX)+1+NXX+NXX/NXX The Strata DK systems in this Programm ing Manual default to this plan. Used when dialing 1 before the long distance number .
T oll Restriction Program 45-2 – T oll Restriction Disab le Strata DK Programming 5/00 4-19 T oll Restriction Program 45-2 – T oll Restriction Disable Processor T ype: DK14, DK40i, all RCTUs and B.
T oll Restriction Program 45-3~6 – Special Common Carrier Numbe rs and Authorization Code Digit Length 4-20 Strata DK Programming 5 /00 Program 45-3~6 – Special Common Carrier Numbers and Authoriz.
T oll Restriction Program 45-3~6 – Special Common Carrier Numbers and Authorization Co de Digit Length Strata DK Programming 5/00 4-21 T oll Restriction There are two elements T oll Restriction soft.
T oll Restriction Program 45-8~9 – T oll Restrictio n Override Code 4-22 Strata DK Programming 5 /00 Program 45-8~9 – T oll Restriction Override Code Processor T ype: DK14, DK40i, all RCTUs and BC.
T oll Restriction Program *45-1 (1~4) – T oll Restric tion for Office Code s Strata DK Programming 5/00 4-23 T oll Restriction Program *45-1 (1~4) – T oll Restriction for Office Codes Processor T .
T oll Restriction Program *45-2 (1~6) – LCR/T oll Restriction Bypass 4-24 Strata DK Programming 5 /00 Program *45-2 (1~6) – LCR/T oll Restriction Bypass for Special Numbers that Do Not Begin with .
T oll Restriction Program *45-2 (1~6) – LCR/T oll Restriction Bypass Strata DK Programming 5/00 4-25 T oll Restriction This will allow Centrex station numbers (1200#~1299# and 1300#~1399#) to de dialed - overriding T oll Restriction. The call will route out the local LCR route immediately after the # is dialed.
T oll Restriction Program *45-3 (1~9) – LCR/T oll Res triction Bypass For Special Numbers t hat Begin with */# 4-26 Strata DK Programming 5 /00 Program *45-3 (1~9) – LCR/T oll Restriction Bypass F.
T oll Restriction Program *45-3 (1~9) – LCR/T oll Restriction Bypass For Special Nu mbers that Begin with */# Strata DK Programming 5/00 4-27 T oll Restriction In the “ Data = Digit S tring ” pa.
T oll Restriction Program *45-4 – Special Code Dialing Sequence with LCR 4-28 Strata DK Programming 5 /00 Program *45-4 – Special Code Dialing Sequence with LCR Processor T ype: DK424, all RCTUs and BCUs (Release 4.
T oll Restriction Program *45-4 – Special Code Dialing Sequence with LCR Strata DK Programming 5/00 4-29 T oll Restriction LCR Example The table below shows the actual dial output digits at the time that LCR sends them. These output digits are determined by the settings for LEDs 01 and 02.
T oll Restriction Program *45-5 – Overlap Area Code 4-30 Strata DK Programming 5 /00 Program *45-5 – Overlap Area Code Processor T ype: DK424, all RCTUs and BCUs (Release 4.3 and higher) Program T ype: T oll Restriction and LCR Initialized Default: blank Program *45-5 Overview This program enables registering Overlap Area Codes (OAC).
T oll Restriction Program 46-2~4 – T oll Restriction Allo wed/Denied Area Cod es by Class Strata DK Programming 5/00 4-31 T oll Restriction Program 46-2~4 – T oll Restriction Allowed/Denied Area C.
T oll Restriction Program 46-6~8 – T oll Restrictio n Allowed/Denied Local Office Codes Assigned by Class 4-32 Strata DK Programming 5 /00 Program 46-6~8 – T oll Restriction Allowed/Denied Local O.
T oll Restriction Program 46-6~8 – T oll Restriction Allowed/Denied L ocal Office Codes Assig ned by Class Strata DK Programming 5/00 4-33 T oll Restriction Program 46-6~8 Overview This program defines the of fice codes allowed or denied for each T oll Restriction Class within the home area code.
T oll Restriction Programs 46-10~80 – T oll Restri ction Class Parameters 4-34 Strata DK Programming 5 /00 Programs 46-10~80 – T oll Restriction Class Parameters Processor T ype: DK14, DK40i, all .
T oll Restriction Programs 46-10~80 – T oll Restriction Class Parameters Strata DK Programming 5/00 4-35 T oll Restriction LED 02: 01 Restricted Mark an X next to LED 02 if overseas operator or unassisted overseas operator calls are restricted for the class being defined.
T oll Restriction Programs 4 6-1 1~46- 81 – T oll Restriction Class (1~8) Parameters 4-36 Strata DK Programming 5 /00 Programs 46-1 1~46-81 – T oll Restriction Class (1~8) Parameters Processor T y.
T oll Restriction Program 47 – T oll Restriction Exception Office Codes Assigned by Area Code s (T ables 1~16) Strata DK Programming 5/00 4-37 T oll Restriction Program 47 – T oll Restriction Exce.
T oll Restriction Program 47 – T oll Restriction Exce ption Office Codes Assigned by Area Codes (T ables 1~16) 4-38 Strata DK Programming 5 /00 Program 47 Overview This program defines exceptions to previously defined office code restrictions for up to 16 area codes, allowing six-digit T oll Restriction.
T oll Restriction Program 48 – Station T oll Restriction C lassification Strata DK Programming 5/00 4-39 T oll Restriction Program 48 – Station T oll Restriction Classification Processor T ype: DK.
T oll Restriction Program 48 – Station T oll Re striction Classification 4-40 Strata DK Programming 5 /00 Program 48 Overview This program assigns a combination of Digit Restriction and Station Restriction to each station port defined in the system.
Strata DK Programming 5/00 5-1 Least Cost Routing Least Cost Routing 5 The following provides you an overview of the Least Cost Routing (LCR) feature and step-by-step instructions to fill in the Least Cost Routing System record sheets. The quantities of LCR plans, CO line groups, etc.
Least Cost Routing LCR Conditions 5-2 Strata DK Programming 5/00 Ti meout after 0 (Zero) Notifies the system of the time delay to the user after dialing a 0, before a regular operator is accessed.
Least Cost Routing LCR CO Line Programming Reference T able Strata DK Programming 5/00 5-3 Least Cost Routing LCR CO Line Programming Reference T able 1. Use Program 16 to assign CO lines in groups per the reference table below . 2. Use Program 40 to allow CO line access to stations using LCR for outgoing calls.
Least Cost Routing LCR CO Line Programming Reference T able 5-4 Strata DK Programming 5/00 Program 50-1 – LCR Parameters Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: All LEDs Off Program 50-1 Overview This program defines general operating parameters for LCR software.
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-5 Least Cost Routing LED Button 04: Dial T one After LCR Access LED 04 On: Station users hear a simulated dial tone immediately after dialing the access LCR code (typically 9), until the first digit of the phone number is dialed.
Least Cost Routing Program 50-2 – LCR Home Area Code 5-6 Strata DK Programming 5/00 Programs 50-3 (1~5) – LCR Special Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Co.
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-7 Least Cost Routing Program 50-4 – LCR Long Distance Information (LDI) Plan Number Processor T ype: DK14, DK40i, .
Least Cost Routing Program 50-2 – LCR Home Area Code 5-8 Strata DK Programming 5/00 Program 50-5 – LCR Local Call Plan Number Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing Initialized Default: See the legend below Program 50-5 Overview The Local Call Plan handles special codes and operator calls.
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-9 Least Cost Routing Program 50-6 – LCR Dial 0 (Zero) T ime-out Processor T ype: DK14, DK40i, all RCTUs and BCUs P.
Least Cost Routing Program 50-2 – LCR Home Area Code 5-10 Strata DK Programming 5/00 Program 51 – LCR Area Codes Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T ype: Least Cost Routing .
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-1 1 Least Cost Routing Program 51 Overview Use Program 51 to define which area code calls are placed over which LCR Plan Number (01~08 or 01~16).
Least Cost Routing Program 50-2 – LCR Home Area Code 5-12 Strata DK Programming 5/00 Program 52 – LCR Office Code Exceptions for Specified Area Code Processor T ype: DK14, DK40i, all RCTUs and BCU.
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-13 Least Cost Routing Program 52 Overview This Office Code exception table enables the user the flexibility of routing specific office codes through a different call plan than other of fice codes used with that area code.
Least Cost Routing Program 50-2 – LCR Home Area Code 5-14 Strata DK Programming 5/00 Program 53 – LCR Schedule Assignments for LCR Plans Processor T ype: DK14, DK40i, all RCTUs and BCUs Program T .
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-15 Least Cost Routing Program 53 Overview This program assigns up to three time schedules to each plan.
Least Cost Routing Program 50-2 – LCR Home Area Code 5-16 Strata DK Programming 5/00 HMIS Example Enter LCR schedule assignments for LCR plan 01, 02 and 08/16. Stations in groups 1, 2, and 3 are controlled by HMIS. The following table gives you an example of how you might set up Program 53 for the HMIS: LCR Plan 01~16 Sched.
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-17 Least Cost Routing Program 54 – LCR Route Definition T ables Processor T ype: DK14, DK40i, all RCTUs and BCUs P.
Least Cost Routing Program 50-2 – LCR Home Area Code 5-18 Strata DK Programming 5/00 Route Definition Number Route definitions define the CO line group and modified digit tables used for each LCR Plan. See the legend for the number of route definition numbers for your processor .
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-19 Least Cost Routing Program 55 – LCR Modified Digits T able Processor T ype: DK14, DK40i, all RCTUs and BCUs Pro.
Least Cost Routing Program 50-2 – LCR Home Area Code 5-20 Strata DK Programming 5/00 Program 55-0 – Delete Number of Digits From the Front of Dialed Number Initialized Default: All tables blank Pr.
Least Cost Routing Program 50-2 – LCR Home Area Code Strata DK Programming 5/00 5-21 Least Cost Routing Program 55-1 and 2 – Add Digits Before and/or After the Dialed Number Initialized Default: L.
Least Cost Routing Program 50-2 – LCR Home Area Code 5-22 Strata DK Programming 5/00 Program 55-1 and 2 Overview Enter the digits that must be added to the front of the number dialed in the Add Digits T able. The maximum digits is 22, including pauses.
Least Cost Routing Program 56 – LCR Station Group Assignments Strata DK Programming 5/00 5-23 Least Cost Routing Program 56 – LCR Station Group Assignments Processor T ype: DK14, DK40i, all RCTUs .
Least Cost Routing Program 56 – LCR Station Group Assignments 5-24 Strata DK Programming 5/00 Program 56 Overview The purpose of this program is to assign all defined station ports to one of four or eight LCR Station Groups (see Program 56, record sheet notes).
Strata DK Programming 5/00 6-1 Automatic Call Distribution Automatic Call Distribution 6 This chapter provides ACD programming information for the Strata DK40i, DK424 and DK424i systems and their stations. ACD is not available for the DK14. The programs specific to ACD are listed below .
Automatic Call Distribution Program 03 – RSIU, R SSU, PIOU, PIOUS ACD/MIS Slot Assignments 6-2 Strata DK Programming 5 /00 Program 03 – RSIU, RSSU, PIOU, PIOUS ACD/MIS Slot Assignments Initialized Default: n/a Program 03 Overview This program is for specifying RSIU, RSSU, PIOU, or PIOUS ACD/MIS Slot Assignments.
Automatic Call Distribution Program 09 – Auto Attendant Prompt/ACD Group Assignmen ts Strata DK Programming 5/00 6-3 Automatic Call Distribution Program 09 – Auto Attendant Prompt/ACD Group Assignments Initialized Default: n/a 1. Do not use digits 2, 3, and 4, unless the station numbering pla n is changed.
Automatic Call Distribution Program 09 – Auto Atte ndant Prompt/ACD Group Assignments 6-4 Strata DK Programming 5 /00 ➤ T o enter two-digit dialing prompts along with their destination group numbers 1. Enter Program 09. “ SELECT ” appears on the LCD.
Automatic Call Distribution Program *09 – ACD Group DID L ine Digit Assignments Strata DK Programming 5/00 6-5 Automatic Call Distribution Program *09 – ACD Group DID Line Digit Assignments Initia.
Automatic Call Distribution Program 10-4 – AC D/ISDN/T andem Parameters 6-6 Strata DK Programming 5 /00 Program 10-4 – ACD/ISDN/T andem Parameters Initialized Default: LEDs 12 and 14 are On Program 10-4 Overview This program provides three system options.
Automatic Call Distribution Program 1 1 – ACD Timing Assignmen ts Strata DK Programming 5/00 6-7 Automatic Call Distribution Program 1 1 – ACD Timing Assignments Initialized Default: See table bel.
Automatic Call Distribution Program 1 1 – ACD Timing Assignments 6-8 Strata DK Programming 5 /00 Program 1 1 Overview The ACD timers listed below can be set individually for each ACD Group. ACD timers apply to loop, T ie, DID, DNIS, and ANI lines, not ground start lines.
Automatic Call Distribution Program 1 1 – ACD Timing Assignmen ts Strata DK Programming 5/00 6-9 Automatic Call Distribution Code 5: Music T imers 1, 2, and 3 Defines the time interval that ACD callers in queue are sent music following the first, second, or third announcement.
Automatic Call Distribution Program 1 1 – ACD Timing Assignments 6-10 Strata DK Programming 5 /00 Code 9: Call Disconnect T imer Defines the maximum time an ACD call can remain in queue (ranges from 01~60 minutes). This timer should be used when using lo op start, Tie, or DID, DNIS, ANI on ACD lines.
Automatic Call Distribution Program 14-0 – Loop/Ground Start Line Direct to ACD Group Assignments Strata DK Programming 5/00 6-1 1 Automatic Call Distribution Program 14-0 – Loop/Ground Start Line.
Automatic Call Distribution Program 14-1 – ACD Agent Identification Code Assignments 6-12 Strata DK Programming 5 /00 Program 14-1 – ACD Agent Identification Code Assignments Initialized Default: blank Use the Record Sheet that follows Program 18.
Automatic Call Distribution Program 18 – Agent Names for SMIS/MIS Assignmen ts Strata DK Programming 5/00 6-13 Automatic Call Distribution Program 18 – Agent Names for SMIS/MIS Assignments Initial.
Automatic Call Distribution Program 18 – Agent Name s for SMIS/MIS Assignments 6-14 Strata DK Programming 5 /00 ➤ T o erase data ➤ Press LED button 01. Numeric Mod e 0 to 9 are treated as numerals. Note Dial pad starts out in Numeric Mode. Press button to switch to Alpha Mode.
Automatic Call Distribution Program 14-2 – ACD Supervisor Passwords Strata DK Programming 5/00 6-15 Automatic Call Distribution Program 14-2 – ACD Supervisor Passwords Initialized Default: All blanks Program 14-2 Overview Assigns a Supervisor ID code to each ACD Group.
Automatic Call Distribution Program *14-2 – DI D, Tie, DNIS, ANI Line After Shift/Overflow Substitution D estinations 6-16 Strata DK Programming 5 /00 Program *14-2 – DID, T ie, DNIS, ANI Line Aft.
Automatic Call Distribution Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/Overflo w Substitution Destinations Strata DK Programming 5/00 6-17 Automatic Call Distribution Program *14-2 Overview Assigns a Normal Ringing or AA substitute destination for DID and/or Tie lines.
Automatic Call Distribution Program 14-3 – Announcemen t/Music Port and Queue Pattern 6-18 Strata DK Programming 5 /00 Program 14-3 – Announcement/Music Port and Queue Pattern Initialized Default:.
Automatic Call Distribution Program 14-3 – Announcement/Mu sic Port and Queue Pattern Strata DK Programming 5/00 6-19 Automatic Call Distribution Program 14-3 Overview This program is used to make announcement/music po rt and queue pattern assignments.
Automatic Call Distribution Program 14-3 – Announcemen t/Music Port and Queue Pattern 6-20 Strata DK Programming 5 /00 Figure 6-2 ACD Queue Announcement and Music Patt erns Or Or QUEUE PATTERN 1 Go back to repeat announcement 1 assigned in Code 5 above, no overflow point OP0 in Program 14-5XX0.
Automatic Call Distribution Program 14-4 – Queue Time Out Overflow Destination Strata DK Programming 5/00 6-21 Automatic Call Distribution Program 14-4 – Queue T ime Out Overflow Destination Initi.
Automatic Call Distribution Program 14-4 – Queue Time O ut Overflow Destination 6-22 Strata DK Programming 5 /00 Program 14-4 Overview This program sets the overflow point destination for CO line calls that are in an ACD queue for longer than the queue time set in Program 1 1-1.
Automatic Call Distribution Program 14-5 – Overflow Point and Ring No Answer Routing Des tination Strata DK Programming 5/00 6-23 Automatic Call Distribution Program 14-5 – Overflow Point and Ring.
Automatic Call Distribution Program 14-5 – Overflow Point and Rin g No Answer Routing Destinatio n 6-24 Strata DK Programming 5 /00 Program 14-5 Overview There are two basic options for call overflo.
Automatic Call Distribution Program 14-5 – Overflow Point and Ring No Answer Routing Des tination Strata DK Programming 5/00 6-25 Automatic Call Distribution If announcements should not be repeated, see Flowcharts 6-8 ~ 6-10 on Pages Page 6-47 ~ Page 6-50 and “ Non-Repeating Queue Announcement ” explanation under Program 14-5.
Automatic Call Distribution Program 14-5 – Overflow Point and Rin g No Answer Routing Destinatio n 6-26 Strata DK Programming 5 /00 Non-Repeating Queue Announcement Case 1 — Provide callers with one announcement, followed by music until the call is answered by an Agent or until the call overflows — ref er to Flowchart 6-8 on Page 6-47 .
Automatic Call Distribution Program 14-6 – After Shift Service Des tination Strata DK Programming 5/00 6-27 Automatic Call Distribution Program 14-6 – After Shift Service Destination Initialized D.
Automatic Call Distribution Program 14-6 – After Shift Service D estination 6-28 Strata DK Programming 5 /00 Program 14-6 Overview This program assigns the destination for ACD calls, or calls transferred to an ACD group, that come in after the ACD shift has ended.
Automatic Call Distribution Program 14-71 – Queue Size for Alarm, Imme diate Assignments Strata DK Programming 5/00 6-29 Automatic Call Distribution Program 14-71 – Queue Size for Alarm, Immediate.
Automatic Call Distribution Program 14-72 – Queue Siz e for Alarm 1 6-30 Strata DK Programming 5 /00 Program 14-72 – Queue Size for Alarm 1 Initialized Default: Queue Size = 010 Program 14-72 Over.
Automatic Call Distribution Program 14-73 – Queue Size for Alarm 2 Strata DK Programming 5/00 6-31 Automatic Call Distribution Program 14-73 – Queue Size for Alarm 2 Initialized Default: Queue Siz.
Automatic Call Distribution Program 14-8 – Alarm Pattern Assignments 6-32 Strata DK Programming 5 /00 Program 14-8 – Alarm Pattern Assignments Initialized Default: 0 for each group Program 14-8 Overview This program selects the type of queue alarm that is sent to the Supervisor telephone for each ACD Group.
Automatic Call Distribution Program 14-8 – Alarm Pattern Assignments Strata DK Programming 5/00 6-33 Automatic Call Distribution Program 1 1-7 (Y is set in Program 14-73). Normally , Alarm 1 is used as a caution alarm to indicate a less critical alarm than Alarm 2.
Automatic Call Distribution Program 14-9 – Work Unit Assignments 6-34 Strata DK Programming 5 /00 Program 14-9 – W ork Unit Assignments Initialized Default: account digits for each Group = 02 Program 14-9 Overview This program selects the length of the W ork Unit code for each ACD Group.
Automatic Call Distribution Program 15 – Ground/Loop/Tie/DID Line Option s Strata DK Programming 5/00 6-35 Automatic Call Distribution Program 15 – Ground/Loop/T ie/DID Line Options If loop start lines are routed to ACD Groups, set each line to automatically release when the CO sends the AR signal after the outside party hangs up.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-36 Strata DK Programming 5 /00 Program 39 – Flexible Button Assignments for ACD T elephones Initialized D.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-37 Automatic Call Distribution 8QD YDLODEO H X Tu r n s t h e A g e n t ’ s availabili ty off and on. While in this mode, the Agent d oes not receive any new i ncoming ACD calls.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-38 Strata DK Programming 5 /00 6XSHU YLVRU&DOO Program [PDN] in Program 39 X This is the [PDN] of th e Supervisor teleph one. Supervisor tel ephones do not require a unique [PhDN] like Agent telepho nes.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-39 Automatic Call Distribution Program 39 Overview This program assigns ACD Agent and Supervisor buttons for T oshiba digital and/or electronic telephones.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-40 Strata DK Programming 5 /00 Yes Yes Yes Yes Yes No Direct Yes No No No No No Continue Continue Other Send call to ACD Group queue: go to ACD Flowchart 6-2.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-41 Automatic Call Distribution No No No Go back to 1 above. Go back to 1 above. Go back to 1 above. Yes Continue GO to ACD Flowchart 6-7 "Ring No Answer.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-42 Strata DK Programming 5 /00 No Yes Yes No Yes Yes Yes Yes Yes Yes Tie/DID/ DNIS/ANI Tie/DID/DNIS/ANI Gro.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-43 Automatic Call Distribution No Yes Yes Yes Yes Yes Yes Tie/DID/DNIS/ANI Tie/.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-44 Strata DK Programming 5 /00 Flowchart 6-5 After Shift Operation No Yes Yes No Yes Yes Yes Yes No Yes No .
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-45 Automatic Call Distribution No Yes Yes No Yes Yes LED 04 OFF LED 04 ON Yes Y.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-46 Strata DK Programming 5 /00 Yes No Yes Yes Yes Yes Yes No Or Or Or An ACD call routes to an idle agent telephone, but it is not answered when it rings. 0880 Talk on ACD call.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-47 Automatic Call Distribution Yes Start: call enters queue from ACD Flowchart 6-1. No No Continue Yes, overflow point 1. No, send continuous music.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-48 Strata DK Programming 5 /00 Yes Start: call enters queue from ACD Flowchart 6-1. No Yes No No Continue Yes, Overflow Point 2 Repeat second announcement and music only.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephone s Strata DK Programming 5/00 6-49 Automatic Call Distribution Yes Start: call enters queue from ACD Flowchart 6-1. No Yes No Caller is connected to second announcement port.
Automatic Call Distribution Program 39 – Flexible Button Assignments for ACD T elephones 6-50 Strata DK Programming 5 /00 Start: call enters queue from ACD Flowchart 6-1. Yes No No No Yes Overflow point 3 Yes Yes No 3rd only 1st, 2nd, and 3rd 2nd and 3rd Caller is connected to 2nd announcement port.
ISDN Strata DK Programming 5/00 7-1 ISDN 7 This chapter provides you with an overview of Integrated Systems Digital Networking (ISDN) and provides step-by-step instructions to fill in the ISDN record sheets. Included is an overview of system and trunk programming for ISDN.
ISDN System Programs Overview 7-2 Strata DK Programming 5 /00 Flowchart 7-1 ISDN System Programs ➤ T o record and enter the data for ISDN system programs 1. Run Program 03-Assign the RP TU (PRI) PCB slot position as type 79. (See Program 03 for DK40i, DK424 or DK424i on Pages 3-4~3-8 .
ISDN ISDN ISDN Related Progr ams Strata DK Programming 5/00 7-3 6. For BRI and PRI, run Pro gram *42 to assign the PRI or BRI, or T1, circuits to be used for Primary and Secondary Clock Source. T o enter the program, enter the card slot number followed by the circuit number .
ISDN ISDN Related Programs 7-4 Strata DK Programming 5 /00 Flowchart 7-2 ISDN T runk Programs Programs 81~89, *81~*87 Direct Ringing Lines Programs*09, *17, *71~*73 DID Ringing Programs 71 and 72 DNIS Ringing Standard T runks BRI PRI Program *16 Define ISDN T r unk Group T ype (non-ISDN,PRI, BRI).
ISDN ISDN T runk Programs O verview Strata DK Programming 5/00 7-5 T runk Programs Overview See Flowchart 7-2 for an overview of the ISDN trunk programming procedure. ♦ If you are installing all standard trunk groups, skip Program * 16 (the default is for all standard TGs).
ISDN Guidelines for Programming ISDN Calling Features 7-6 Strata DK Programming 5 /00 Guidelines for Programming ISDN Calling Features The following tables provide guidelines for programming various ISDN calling features.
ISDN ISDN Guidelines for Programming ISDN Calling Features Strata DK Programming 5/00 7-7 * 66-3 01 LEDs 01-02, 1 1-12 On This tells the system that Operato r calls, Carrier Access, 1+10 Digit Dialing, and Ring Back T one to the outside caller are allowed.
ISDN Guidelines for Programming ISDN Calling Features 7-8 Strata DK Programming 5 /00 Programming for ISDN PRI DNIS T ype Call The following table shows the minimum programming needed to make DNIS-type ISDN PRI calls work in the S trata DK System.
ISDN ISDN Guidelines for Programming ISDN Calling Features Strata DK Programming 5/00 7-9 Programming for ISDN PRI LDN T ype Call The following table shows the minimum programming needed to make Listed Directory Number (LDN)-type ISDN PRI calls work in the Strata DK System.
ISDN Call-By-Call Overview 7-10 Strata DK Programming 5 /00 Call-By-Call Overview The Call-by-Call feature enables a group of ISDN B-channels to be assigned to calls of multiple network services or even to different carriers on a Call-by-Call basis. Call-by-Call allocates ISDN trunk groups in a more ef ficient manner than regular T1 service.
ISDN ISDN Call-By-Call Overview Strata DK Programming 5/00 7-1 1 Call-by-Call Line Sharing The Call-by-Call feature enables you to reserve (dedicate) a specific number of channels for a specific trunk group, such as DID or T ie lines, and to enable a specific number of channels (lines) to be shared.
ISDN Call-By-Call Overview 7-12 Strata DK Programming 5 /00 Call-by-Call Min/Max Control There are two variables that can be programmed for each trunk group to ensure optimum call utilization. These are the minimum and maximum values. ♦ The minimum (min.
ISDN ISDN Call-By-Call Overview Strata DK Programming 5/00 7-13 Ti me Zones This feature allows the programming of up to three time zones for a given channel group, thus enabling different min/max scenarios and different services for each channel group.
ISDN Program 16 – Assign CO Line Groups 7-14 Strata DK Programming 5 /00 Program * 67-4 – ISDN T runk Groups Maximum Channel Reservation. This program sets th e maximum number of B-channels for a given trunk group. The maximum number determines the number of available B-channels available from the total shared channels.
ISDN ISDN Program *16 – ISDN T runk G roup T ype As signment Strata DK Programming 5/00 7-15 Program *16 – ISDN T runk Group T ype Assignment Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *42 – Clock Source 7-16 Strata DK Programming 5 /00 Program *42 – Clock Source Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs.
ISDN ISDN Program *43-1~3 – D-Channel Control and NF AS Ass ignments Strata DK Programming 5/00 7-17 Program *43-1~3 – D-Channel Control and NF AS Assignments Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *43-2 – No n-Facility Associated Sig naling (NF AS) Ass ignment 7-18 Strata DK Programming 5 /00 Program *43-2 – Non-Facility Associated Signaling (NF AS) Assignment Processor T ype: DK40i, all RCTUs (Release 4.
ISDN ISDN Program * 43-3 – Network PRI Interface Assignment Strata DK Programming 5/00 7-19 Program *43-3 – Network PRI Interface Assignment Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *44 – BRI Service Profile Identifier (SPID) Parameters 7-20 Strata DK Programming 5 /00 Program *44 – BRI Service Profile Identifier (SPID) Parameters Processor T ype: DK40i, all RCTUs (Release 4.
ISDN ISDN Program *60 – BRI Line/Station Operation Assignm ent Strata DK Programming 5/00 7-21 Program *60 – BRI Line/Station Operation Assignment Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, BRI Initialized Default: All LEDs Off Note Power must be cycled Off, then On before changes take effect.
ISDN Program *61 – Analog T runk Services for ISDN 7-22 Strata DK Programming 5 /00 Program *61 – Analog T runk Services for ISDN Processor T ype: DK40i, all RCTUs (Release 4.
ISDN ISDN Program *62 – Non-ISDN Station Bearer Service Strata DK Programming 5/00 7-23 Program *62 – Non-ISDN Station Bearer Service Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *63 – ISDN Dialing Parameters 7-24 Strata DK Programming 5 /00 Program *63 – ISDN Dialing Parameters Processor T ype: DK40i, all RCTUs (Release 4.
ISDN ISDN Program *64-1 – Direct Inward Dialing Parameters Strata DK Programming 5/00 7-25 Program *64-1 – Direct Inward Dialing Parameters Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *64-2 – Nu mber of DID/DNIS Digits for T runk G roups 7-26 Strata DK Programming 5 /00 Program *64-2 – Number of DID/DNIS Digits for T runk Groups Processor T ype: DK40i, all RCTUs (Release 4.
ISDN ISDN Program *65 – ISDN Channel Group Assignm ent Strata DK Programming 5/00 7-27 Program *65 – ISDN Channel Group Assignment Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: System, PRI Initialized Default: All LEDS Off (see Importa nt! below) Note Program *65 must be assigned before entering Program*66.
ISDN Program *66-1 – Ch annel Group Number Parameters 7-28 Strata DK Programming 5 /00 Program *66-1 – Channel Group Number Parameters Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: Blank Note Program *65 must be assigned before entering Program *66 .
ISDN ISDN Programs *66-2 and *66-4 – Call-by-Call T runk Group Codes and Network ID Strata DK Programming 5/00 7-29 Programs *66-2 and *66-4 – Call-by-Call T runk Group Codes and Network ID Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Programs *66-2 and *66 -4 – Call-by-Call T runk Group Codes a nd Network ID 7-30 Strata DK Programming 5 /00 Program *66-4 Call-by-Call Network ID Processor T ype: DK40i, all RCTUs (Release 4.
ISDN ISDN Program *66-3 – Channel Group/T runk Parameters Strata DK Programming 5/00 7-31 Program *66-3 – Channel Group/T runk Parameters Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *66-3 – Ch annel Group/T runk Parameters 7-32 Strata DK Programming 5 /00 Program *66-4 Call-by-Call Network ID See “ Programs *66-2 and * 66-4 – Call-by-Call Trunk Group Codes and Network ID ” on Page 7-29 . Use the record sheet for Program *66-2.
ISDN ISDN Program *66-5 – Line Directory Number (LDN) Registration Strata DK Programming 5/00 7-33 Program *66-5 – Line Directory Number (LDN) Registration Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *66-6 – LDN/T runk Group to Channel G roup Assignments 7-34 Strata DK Programming 5 /00 Program *66-6 – LDN/T runk Group to Channel Group Assignments Processor T ype: DK40i, all RCTUs (Release 4.
ISDN ISDN Program *66-7 – LDN/T runk Group Ass ignments Strata DK Programming 5/00 7-35 Program *66-7 – LDN/T runk Group Assignments Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *67-1 – T runk Group Call Direction 7-36 Strata DK Programming 5 /00 Program *67-1 – T runk Group Call Direction Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: Both Way Program *67-1 Overview This program assigns the call direction for each ISDN trunk group.
ISDN ISDN Program *67-2 – Ca ll T ypes for ISDN T runk Group Supported Strata DK Programming 5/00 7-37 Program *67-2 – Call T ypes for ISDN T runk Group Supported Processor T ype: DK40i, all RCTUs (Release 4.0 or higher) and BCUs Program T ype: T runk, PRI Initialized Default: Release 4.
ISDN Program *67-3 – ISDN T runk Group Minimum Channel Reserv ation 7-38 Strata DK Programming 5 /00 Program *67-3 – ISDN T runk Group Minimum Channel Reservation Processor T ype: All RCTUs (Release 4.
ISDN ISDN Program *67-4 – ISDN T runk Groups M aximum Channel Reservation Strata DK Programming 5/00 7-39 Program *67-4 – ISDN T runk Groups Maximum Channel Reservation Processor T ype: All RCTUs (Release 4.15 or higher), DK40 i and all BCUs (Release 4.
ISDN Program *67-5 – Multiple Time Zone Settings 7-40 Strata DK Programming 5 /00 Program *67-5 – Multiple T ime Zone Settings Processor T ype: All RCTUs (Release 4.
ISDN ISDN Program *68-1 – Calling Number ID Presentation Parameters Strata DK Programming 5/00 7-41 Program *68-1 – Calling Number ID Presentation Parameters Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *68-2 – Ou tbound CNIS Parameters 7-42 Strata DK Programming 5 /00 Program *68-2 – Outbound CNIS Parameters Processor T ype: DK40i, all RCTUs (Release 4.
ISDN ISDN Program *69-1 – CNIS Presentation Parameters Strata DK Programming 5/00 7-43 Program *69-1 – CNIS Presentation Parameters Processor T ype: DK40i, all RCTUs (Release 4.
ISDN Program *69-2 – Special Nu mber Assignment 7-44 Strata DK Programming 5 /00 Program *69-2 – Special Number Assignment Processor T ype: DK40i, all RCTUs (Release 4.
Strata DK Programming 5/00 8-1 E91 1 E91 1 8 This chapter contains programming record sheets, along with specific instructions for programming E91 1 CAMA trunks. Enhanced 91 1 CAMA trunks apply to the DK40i, D K424, DK424i Release 4.3 and higher . The RMCU/RCMS PCBs provide up to four CAMA trunk circuits.
E91 1 SMDR 8-2 Strata DK Programming 5 /00 ♦ Press DN button and dial 9+91 1 (with LCR). When the user dials 9, the station will seize LCR on its PDN, when the user dials 911, the PDN will drop LCR and the same PDN will connect to the CAMA trunk. 91 1 plus the station ’ s CESID will be sent out the CAMA trunk.
E91 1 Programming Overview Strata DK Programming 5/00 8-3 E91 1 Notes ● This record is similar to a Start record exc ept that: ● The first character “ E ” indicates “ End of Call. ” ● Call duration is provided. ● T ime of day sho ws disconnect time.
E91 1 Program *1 1-0 – E91 1/CAMA T runk Assignments 8-4 Strata DK Programming 5 /00 Program *1 1-0 – E91 1/CAMA T runk Assignments Processor T ype: DK40i, all RCTUs and BCUs (Release 4.
E91 1 Program *1 1-0 – E91 1/CAMA T runk Assignments Strata DK Programming 5/00 8-5 E91 1 When this feature is used, the station or Attendant console that answers the E91 1 notification call will be connected in a three party conference with the E91 1 calling telephone and the E91 1 CAMA trunk (E91 1 dispatch person who answers the 91 1 call).
E91 1 Program *1 1-1 – CAMA T runk Group Line Assignments 8-6 Strata DK Programming 5 /00 Program *1 1-1 – CAMA T runk Group Line Assignments Processor T ype: DK40i, all RCTUs and BCUs (Release 4.3) Program T ype: System Initialized Default: All LEDs Off Program *1 1-1 Overview This program assigns lines to CAMA trunk groups.
E91 1 Program *1 1-2 – CAMA T runk Group Hunting Assignments Strata DK Programming 5/00 8-7 E91 1 Program *1 1-2 – CAMA T runk Group Hunting Assignments Processor T ype: DK40i, all RCTUs and BCUs (Release 4.
E91 1 Program *1 1-5 – CAMA Digits Sent on 91 1 Calls 8-8 Strata DK Programming 5 /00 Program *1 1-5 – CAMA Digits Sent on 91 1 Calls Processor T ype: DK40i, all RCTUs and BCUs (Release 4.
E91 1 Program *1 1-6 – E91 1 Interdig ital Timer Strata DK Programming 5/00 8-9 E91 1 Program *1 1-6 – E91 1 Interdigital T imer Processor T ype: DK40i, all RCTUs and BCUs (Release 4.
E91 1 Program *1 1-8 – 91 1 Special [DN] Notific ation Assignments 8-10 Strata DK Programming 5 /00 Program *1 1-8 – 91 1 Special [DN] Notification Assignments Processor T ype: DK40i, all RCTUs and BCUs (Release 4.
E91 1 Program *12 – CESID Station Information Strata DK Programming 5/00 8-1 1 E91 1 Program *12 – CESID Station Information Processor T ype: DK40i, all RCTUs and BCUs (Release 4.
E91 1 Program *12 – CESID Station Information 8-12 Strata DK Programming 5 /00 will vary , so you must get the format from the CAMA trunk provider in order to set the CESID information in this program. Example formats in which the DK is expected to send digits out the CAMA trunk on E911 calls are as follows: 1.
E91 1 Program *13 – Station T o CAMA T runk Group Assignment Strata DK Programming 5/00 8-13 E91 1 Program *13 – Station T o CAMA T runk Group Assignment Processor T ype: DK40i, all RCTUs and BCUs (Release 4.
E91 1 Program *13 – Station T o CAMA T runk Group Assignme nt 8-14 Strata DK Programming 5 /00.
Strata DK Programming 5/00 GL-1 Glossary Glossary T erm Definition AA Auto Attendant (built-in or external). This feature acts as an automatic operator that directs incoming callers to stations by offering a menu of dialing prompts. ACD Automatic Call Distribution.
Glossary CESID ~ DKT GL-2 Strata CESID Caller ’ s Emergency Service Identification — T e lephone number for specific station or s tation location which is sent to the CAMA trunk.
Glossary DKT2000 series ~ HDSS Strata DK Programming 5/00 GL-3 Glossary DKT2000 series T oshiba proprieta ry digital telephones consisting of four models: two 10-button models with handsfree answerback and/or LCD display and two 20 button telephones with speakerphon e or a speakerphone with LCD display .
Glossary HESB ~ LED GL-4 Strata HESB Ex ternal Speaker Box — A speaker/amp lifier that can be configured with the system to provide a variety of functions , such as a paging speaker and/or Backg round Music (BGM) speaker .
Glossary LSI ~ PEMU Strata DK Programming 5/00 GL-5 Glossary LSI Large Scale Integration — Related to circuit design technology . Strata DK system printed circuit boards (PCBs) use LSI circuit design. MDF Main Distribution Frame — The wiring frame usually located in a phone closet.
Glossary PEPU ~ QSTU2 GL-6 Strata PEPU External Page Interface Unit — An optional PCB that provides support and/or circ uit interface mainly for optional hardware peripherals and upgrades associated with external paging functions.
Glossary QRCU2 ~ RCOS Strata DK Programming 5/00 GL-7 Glossary QRCU2 DTMF Receiver/ABR T one Detector Unit (DK14) — Provide s three circuits to receive DTMF tones (required for DISA and devices connecte d to QSTU2s), and three circuits to detect busy tone (required for the ABR feature).
Glossary RCOU ~ RP SU280 GL-8 Strata RCOU CO Line Interface Unit — An optional PCB that p rovides the system with four loop s tart CO lines. An optional RCOS subassembly can be attache d to the RCOU for four more loop start analog CO lines. Supports Caller ID when used with RCIU/RCIS circuits.
Glossary RRCS ~ T API Strata DK Programming 5/00 GL-9 Glossary RRCS Dual-tone Multi-freq uency Receiver — An option al upgrade to the system common control unit (RCTU) that provides Dual-tone Multi-.
Glossary T A ~ WSIU GL-10 Strata TA T erminal Adapter or ISDN modem that con verts PC and other types of protocol into a signa l that works with ISDN. Generally , T As support RJ-1 1 voice ports and RS-232C or V .35 or V .449 data interfaces. T1/DS-1 See RDTU.
Strata DK Programming 5/00 IN-1 Index Index A alert signal button assignments, 3-122 button programming example, 3-123 alternate background music source slot assignment (see Program 19) attendant cons.
Index E ~ I IN-2 Strata DK Programming 5 /00 door phone ringing (see Program 79) E E911, 8-1 CAMA digits sent on 911 calls (see Program *11-5) DK424 operation overview, 8-1 trunk group line assignment.
Index K ~ P Strata DK Programming 5/00 IN-3 Index related programs ACD/ISDN parameters (see Program 10-4) attendant console feature buttons (see Program 59) least cost routing modified digits (see Pro.
Index P ~ P IN-4 Strata DK Programming 5 /00 Program *11-0 E911/CAMA trunks, 8-4 Program *11-1 CAMA trunk group line assignments, 8-6 Program *11-2 CAMA trunk group hunting assignmen ts, 8-7 Program *.
Index P ~ P Strata DK Programming 5/00 IN-5 Index Program *66-3 channel group/trunk parameters, 7-31 Program *66-5 line directory number (LDN) registrations, 7-33 Program *66-6 LDN/trunk group to chan.
Index P ~ P IN-6 Strata DK Programming 5 /00 Program 14-73 queue size for alarm 2, 6-31 Program 14-8 alarm pattern assignments, 6-32 Program 14-9 work unit assignments, 6-34 Program 15 ground/loop/tie.
Index R ~ R Strata DK Programming 5/00 IN-7 Index Program 52 LCR office code exceptions for specified area code, 5-12 Program 53 LCR schedule assignments for LCR plans, 5-14 Program 54 LCR route defin.
Index S ~ V IN-8 Strata DK Programming 5 /00 S set date, time and day, 1-15 SMDR data output options (see Program 60) output/account code digit length (see Program 60-2~7) software check (see Program .
An important point after buying a device Toshiba DK424 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba DK424 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba DK424 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba DK424 you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba DK424 will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba DK424, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba DK424.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba DK424. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba DK424 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
