Instruction/ maintenance manual of the product 2000-series Toshiba
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Telecommunication Systems Division June 2000 Digital Business Telephone Systems Digital Telephone User Guide (includes LCD, Add-on Module, and Direct Station Selection Console).
Publication Information T oshib a America In formati on Syst ems, Inc., T eleco mmunicati on Systems Division , reserves the ri ght, without pri or notice, to rev ise this informa tion publica tion fo.
Strat a DK Di gita l T ele ph one 6/0 0 i Contents Introduction Organizati on ............................... ........................... .................. .................. .................. ... .. viii How to Use This Guide.............. ........
Contents Chapte r 2 – Fe atures ii Strata DK Digital T elephone 6/00 Quick Reference................ ........................... .................................... ........................... ...... .17 Making an Internal Call . ..................
Contents Chapter 2 – Feat ures Strat a DK Di gita l T ele ph one 6/0 0 iii Call Waiting .... .................. ........................... .................................... ........................... ... .... 44 Conference Ca lls ..............
Contents Chapte r 3 – LCD O peration iv Strata DK Digital T elephone 6/00 Speakerp hone .. .................. .................. ........................... .................................... .............. ..69 Speed Dial ........................
Contents Chapter 4 – Full Dup lex Speakerp hone Strat a DK Di gita l T ele ph one 6/0 0 v Silent Messa ging (Busy Stati on) ................................ .................................... ..............110 Memos............................... .
Contents Chapte r 5 – Add -on Modul e/DSS Co nsole vi Strata DK Digital T elephone 6/00 Appendix B – Centrex Application Flexible Dire ctory Numbering ..................... ........................... .................................... ..... 137 Centrex Feat ure Buttons .
Strat a DK Di gita l T ele ph one 6/0 0 vii Introduction This gui de desc ribes how t o use t he 2000-ser ies digi tal t elephones for S trata DK systems. Model s covere d in this user guide include digital te lephone s equipped with a Liquid Cr ystal Dis play (LCD) an d/or s peakerphon e, as well a s the ful l-duplex digital speaker phone.
Introduction Organiz ation viii Stra ta DK Digit al T elep hone 6/00 Orga nization ♦ Chapter 1 – T he Grand T our provides an ov ervie w of the equ i pment, butt ons, Light Emit ting Diode s (LEDs), and LCDs. ♦ Chapter 2 – Feat ur es des cribes the avai lable digital tele phone f eatures i n alphabet ical or der .
Introduction How to Use This Guide Strat a DK Di gita l T ele ph one 6/0 0 ix Conventions Letter s in [b rackets] represe nt but tons which h ave Direct ory Numbers o n them. For example: Conventions Descrip tion Note Elab orates s pecif ic items or refe rences ot her i nformat ion.
Introduction Related Documents/Media x Strata DK Digital T elephone 6/00 Action/Response Related Documents/Media Note Some document s liste d here may app ear i n dif ferent v ersio ns on the CD-R OM, F YI, o r in pr int.
Strat a DK Di gita l T ele ph one 6/0 0 1 The Grand T our 1 This chap ter familiarize s you wit h the cont rols and indica tors loc ated on your digi tal telepho ne.
The Grand T our Digita l T elepho ne Mod els 2 Strata DK Digital T elephone 6/00 Digital T eleph one Model s Feature operat ions in t his gu ide use th e butt on designat ions for the 20 00-series models.
The Grand T our Buttons Strat a DK Di gita l T ele ph one 6/0 0 3 Buttons Figure 1 20-button Digital Spea kerphone wit h LCD 0539 Dial Pad Handset Red/Green LED Indicators LCD Display LCD Control/Soft.
The Grand T our Buttons 4 Strata DK Digital T elephone 6/00 Buttons There ar e two se ts of but tons, f ixed and f lexible. The fixed bu ttons (e.g., 0LF , 0VJ , 5 HGLDO , +R OG , &RQI7 U Q , 9R O ▲ , and 9 RO ▼ ) are stan da rd to e very Strata D K 20 00- series tele phone ( see Ta b l e 1 ).
The Grand T our Buttons Strat a DK Di gita l T ele ph one 6/0 0 5 +ROG (continued) If the hel d party hangs up , the call is rel eased an d the CO provide s a hol d- release s ignal. If your tel ephon e is progra mmed for Automatic Hold, e xisting cal ls are automati cally placed on ho ld when you an swer a call or make another call.
The Grand T our Buttons 6 Strata DK Digital T elephone 6/00 Flexible Buttons All fle xible but tons mus t be progr ammed for your tele phone in sys tem pro gramming and vary for in dividu al telep hones. I f a butto n does no t appear o n your display or telepho ne keys trip lab el, see your Sy stem Admini strator for b utton ass ignment s.
The Grand T our Buttons Strat a DK Di gita l T ele ph one 6/0 0 7 Directory Number [DN] Butt ons The [DN] butt ons cons ist of: [ PDNs], [SDNs] , and [PhDNs ]. They are use d to ini tiate or answer a call a nd are known a s your ext ension or inter com number( s).
The Grand T our Buttons 8 Strata DK Digital T elephone 6/00 Figure 2 Multiple Di rectory Numb ers Example Feature But tons Preprogr ammed featur e buttons can be assigned t o your telephone and var y for indivi dual tele phones. See T able 18 on Page 139 for a lis t of all the po ssible f eatur e buttons .
The Grand T our LCD Strat a DK Di gita l T ele ph one 6/0 0 9 LCD In its idle sta te, th e 32-ch aracter LCD feature on your d igital telep hone gives you an accurat e desk cl ock and calendar c ombination . When yo u have an out side call in progres s, an elaps ed time display g ives a cons tant reminder of the c all dura tion.
The Grand T our LED I ndica to rs 10 Strata DK Digital T elephone 6/00 Both set s of butto ns canno t be acti ve at the same time. ♦ Soft Key s are ac tive when the S oft Keys are t urned on and th e telephone is active (on a c all) . ♦ Control butto ns are active when th e Soft Keys are turn ed of f and/or the telep hone is idle .
The Grand T our On-ho ok/ Off- hook Strat a DK Di gita l T ele ph one 6/0 0 11 On-hook/Off-hook Some pr ocedures i n this user guid e instruct you t o perf orm a step w hile “ on-hook ” or “ of f-hook. ” These term s refe r to th e posi tion of th e han dset .
The Grand T our Vo l u m e C o n t r o l s 12 Strata DK Digital T elephone 6/00 V olume Con trols Y our telephon e has a volume inc r ease and de creas e button for contro lling spea ker and handset volume leve ls. Y ou must hold do wn either b utton ( 9R O ▲ / 9R O ▼ ) for at least 1/8 seco nd for a ny volume cha nge to o ccur .
The Grand T our Vo l u m e C o n t r o l s Strat a DK Di gita l T ele ph one 6/0 0 13 T able 5 Using V ol ▲ /V ol ▼ with O ther Buttons Feature Phone Status Press Co mments Microph one Sen sitivity On-hook/ Off-ho ok While p ressing, hold 0LF and 9R O ▲ 9 R O ▼ for th ree secon ds.
The Grand T our Vo l u m e C o n t r o l s 14 Strata DK Digital T elephone 6/00.
Strat a DK Di gita l T ele ph one 6/0 0 15 Features 2 This chap ter lists al l the digital telep hone fe atures i n alpha betical order beginning o n Page 20 . The se featur es can be performed o n 2000-series di gital t elephones equippe d with or wi thout LCDs.
Feature s Before Y o u Begin 16 Strata DK Digital T elephone 6/00 Automatic Line Selection Yo u have Automatic Line Selection, i f you hear dial ton e and the [DN], L ine, or Pool ed Line Grp LED lights s teady gre en. The LCD displa ys the st ation numbe r ( 201 ) and th e seize d CO line ( sample shown a t right) .
Feature s Quick Re ference Strat a DK Di gita l T ele ph one 6/0 0 17 Quick Referenc e The fo llowing i s a qui ck refere nce cha rt for us ing you r telepho ne ’ s standard feat ures. Making an Internal Call Making an Outside Call 1. Lift t he handset or press 6SNU .
Feature s Quick Re ference 18 Strata DK Digital T elephone 6/00 Making an Outside Call to an ISDN T runk press /L QH ...or 3 RROHG/LQH *US ...or [DN], then enter a CO line or line group acce ss code (see “ CO Line Acces s Codes ” on Pa ge 1 33 ).
Feature s Quick Re ference Strat a DK Di gita l T ele ph one 6/0 0 19 On-Hook Dialing Answering Calls When you rec eive an in coming c all, the LCD d isplays e ither the C O line ( 10 ) ... or the stat ion ’ s [PDN] ( 210 ). 1. Press 6SNU (if you have Automat ic line sele ction).
Feature s Account Code C alls 20 Strata DK Digital T elephone 6/00 Incoming Call Notification Muted ri nging whil e you ar e on a ca ll indi cates an in coming cal l. If ano ther call comes in dur ing the fi rst c all, re lea se, tr ans fer, or place the call on ho ld, th en a nswe r th e second ca ll.
Feature s Account Co de Calls Strat a DK Di gita l T ele ph one 6/0 0 21 V oluntary Account Codes (V erified/Non-V e rified) V ol untary Acco unt Code s are usua lly optio nal. They can be ent ered aft er acces sing a CO line or during a c all, to ke ep tr ack of the call for client billing purpose s.
Feature s Alarm Reset 22 Strata DK Digital T elephone 6/00 Alarm Rese t Y our St rata DK syst em can be con nected to a faci lity al arm sys tem. All tel ephone s produce a star tling to ne whenev er thi s alarm i s activat ed. ➤ T o reset t he al arm ➤ Press $ O DU P5 HVHW .
Feature s Attendant Co nsole Callin g Strat a DK Di gita l T ele ph one 6/0 0 23 Attendant Console Calling Up to four Attendant Consoles c an be i nstalle d per syst em. There can be up to three ways to ca ll the At tendan t Console, d epending upo n system programming.
Feature s Automatic Bu sy Redial (ABR) 24 Strata DK Digital T elephone 6/00 ➤ T o activate ABR ➤ T o cancel ABR ➤ Press $ XWR %XV5 HGLD O ...or [DN] + . 1. When you rea ch a busy number , press $XWR%XV5 H GLDO The LED flashes red.
Feature s Automatic Callback (ACB) Strat a DK Di gita l T ele ph one 6/0 0 25 Automatic C allback (ACB) After r eaching a busy/ DND station , you c an set ACB t o have the syst em cal l you bac k when the c alled station becomes a vailabl e.
Feature s Automati c Hold 26 Strata DK Digital T elephone 6/00 ➤ T o cancel ACB (to busy or DND station) ➤ Press $ XWR &DOOEDFN or [DN] + . Automatic Hold Automatic Hold ena bles you to automatically p lace a cal l on hold by press ing anot her outs ide /L QH or a [DN] butto n — the re is no ne ed to pres s +ROG .
Feature s BGM Over T elephone S peaker s Strat a DK Di gita l T ele ph one 6/0 0 27 BGM Over T e lephone Speakers BGM over e xternal s peakers i s control led by the System Admini strator . If BGM is enabled, you can turn it ON/OFF fo r your individua l stati on speaker .
Feature s Call F orward 28 Strata DK Digital T elephone 6/00 Call Forward Modes Y ou can set yo ur telep hone [PDNs] or [PhDNs] for a v ariety of Call Forwa rd modes: ♦ Call Forward — Al l Calls fo rwards al l call s immediat ely; y our telep hone does not ring when called.
Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 29 ♦ Call Forwar d — Fixed for wards i mmediately t o a sta tion or voi ce mail device se t in syst em programming all internal, private o r DID CO line c alls to your station. Y our station do es not ring when ca lled.
Feature s Call F orward 30 Strata DK Digital T elephone 6/00 Receive CF Call When a call is forwarded to your [DN] ( 210 ), the calling [DN] ( 205 ) is displ ayed on th e left and t he [DN] calle d is disp layed on th e right [ 203]. Note The LCD example s shown i n the fol lowing sec tions are identic al to tho se on your tel ephone ’ s LCD .
Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 31 Call Forward – Busy ➤ T o cancel a Call Forwar d – Busy ➤ Press &DOO) UZG%XV + 6SNU ...or [PDN] + + 6S NU . Call Forward – No Answer 1. Press &DOO) UZG %XV .
Feature s Call F orward 32 Strata DK Digital T elephone 6/00 ➤ T o cancel a Call Forwar d — No Answer ➤ Press &DOO) UZG1R$QVZHU + 6SNU ...or [PDN] + + 6S NU . Call Forward – Busy/No A nswer 3. Press 6SHHG'LDO .
Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 33 ➤ T o cancel a Call Forwar d – Busy/No Answer ➤ Press &DOO) UZG%XV1$QV + 6SNU ...or [PDN] + + 6S NU . Call Forward – Fixed ➤ Press &DOO) UZGWR .
Feature s Call F orward 34 Strata DK Digital T elephone 6/00 Call Forward — Exter nal ➤ T o cancel a Call Forwar d – Externa l ➤ Press &DOO) UZG([WHU QD O .
Feature s Call Forwa rd Strat a DK Di gita l T ele ph one 6/0 0 35 Remote Destination Change If Call Forward-Ext ernal mode is se t at your s tation, you can chang e the for warding destina tion fr om a telepho ne outside of the syste m. ➤ T o change the dest ination number 1.
Feature s Call Pa rk Orbits 36 Strata DK Digital T elephone 6/00 Call Park Orbits The Call P a rk feat ure enables you t o hold a call tempo rarily in an orbit (th e area wher e the cal l is hel d). Anyone can retriev6e the call fr om the orbit using the sa me or a dif fer ent stati on.
Feature s Call Park Orbit s Strat a DK Di gita l T ele ph one 6/0 0 37 ♦ If your station is busy , th e parked ca ll ca mps-on. If you ha ve an LCD tel ephone, you ca n let the syste m automatic ally sel ect an availa ble or bit number whi ch displ ays on yo ur LCD.
Feature s Call Park and Page 38 Strata DK Digital T elephone 6/00 ➤ T o retriev e a p arke d ca ll Call Park and Page Y ou can use th e Park fea ture in c onjunctio n with the Page fe ature. Thi s opera tion can be progr ammed on a 6SHHG'LDO button f or one-t ouch act ivation (See “ Feature Acce ss C odes ” on Page 73 .
Feature s Call Park and Page Strat a DK Di gita l T ele ph one 6/0 0 39 3. E nte r a [DN ] or a Page Group or Zone access c ode (see T ables 14 and 15 on Page 135 , respect ively). After you enter an Or bit Number , a short burst o f dial tone prompt s you t o enter t he Page acce ss code .
Feature s Call Pi ckup 40 Strata DK Digital T elephone 6/00 Call Pickup Y ou can pick up a call th at is ringi ng another sta tion ’ s [PDN] or [PhDN], a c all pla ced on hold at anoth er stati on and o ther type s of ca lls.
Feature s Call Pickup Strat a DK Di gita l T ele ph one 6/0 0 41 ➤ T o pick up a ringing CO li ne in a tena nt system Group Pickup St ations can be ass igned in s ystem progr amming to Pickup Groups .
Feature s Call T r ansfer with Camp-on 42 Strata DK Digital T elephone 6/00 Page/Internal Call Pick up This fea ture p icks up Int ernal (s tati on to stat ion), Group P age, and Al l Call Page calls.
Feature s Call T ransfer with Camp-on Strat a DK Di gita l T ele ph one 6/0 0 43 ...or if the s tation is busy or doe s not answer , hang up The Line LED f lashes gr een (on -hold). I f you tra nsfer red th e ca ll from a [ DN ], the [ DN ] ’ s LED turns off .
Feature s Call W aiting 44 Strata DK Digital T elephone 6/00 Call W a iting Y ou can answer a call t hat is transfe rred to y our st ation, eve n when your statio n is busy . When another c all is c amped onto yo ur stati on, you hear two camp-on t one beeps and the [ DN] or Line LED f lashes r ed (on-hol d).
Feature s Confe rence Call s Strat a DK Di gita l T ele ph one 6/0 0 45 Conference Calls This fea t ure enab les you to add other par ties to a n exis ting cal l.
Feature s Date/Ti m e/Day Adjust ment 46 Strata DK Digital T elephone 6/00 Date/Time/Day Adjustment This fea t ure is performed f rom a desig nated s tation.
Feature s Direct Inward System Access (DISA) Strat a DK Di gita l T ele ph one 6/0 0 47 DISA Calls - External 1. From outsi de the system, cal l the DISA CO line te lephone number . Y ou hear a ringba ck tone signal, t hen an int ernal dial tone for 10 seco nds.
Feature s Direct Stat ion Selec tion (DSS) Button s (Hotline) 48 Strata DK Digital T elephone 6/00 Direct Station Selection (DSS) Buttons (Hotline) This opt ional feature e nable s you to use a '66 butt on to conne ct direc t ly to ano ther stat ion ’ s [PDN].
Feature s Door Lock(s) Strat a DK Di gita l T ele ph one 6/0 0 49 ➤ T o activate/deact ivate DND ➤ Press 'R1RW'LVWXUE . The LED li ghts s teady re d and DND mode is a ctivate d.
Feature s Door Ph one(s) 50 Strata DK Digital T elephone 6/00 Door Ph one(s) Door phones can be used to cal l digital/elec tronic t e lephones selec ted in sy stem programmin g. When a doo r phone cal ls, you hear a di stincti ve ringin g tone, one o r five t imes (set in system pr ogrammin g).
Feature s Door P hon e(s) Strat a DK Di gita l T ele ph one 6/0 0 51 ➤ T o answer a door phone call ➤ T o call/monitor a do or phone 1. Lift t he handset . If you li ft the ha ndset while the door phone i s still ringing, the [DN] LED fl ashes green (i n-use) and you are conne cted t o the door phone.
Feature s DTMF T one Dialin g with * an d # 52 Strata DK Digital T elephone 6/00 ➤ T o call from a door phone DTMF T on e Dialing wi th * and # Y ou may have to s end and DTMF tones to some devices or service s, such as a voice ma il de vice or compute r output servic e.
Feature s Emergenc y Ringdown /Hotline Service Strat a DK Di gita l T ele ph one 6/0 0 53 Emerge ncy Ring dow n/Hot line Serv ice The Emer gency Ringdown o r Hotline Service f eature en ables standard telephone s to automa ticall y ring a de signated extens ion by go ing of f-hook.
Feature s Hands free Answerb ack 54 Strata DK Digital T elephone 6/00 Hands free A nsw erbac k Y ou can talk back to interna l or incom ing T ie Line cal ls witho ut lift i ng the han dset. ➤ T o receive a ha nds free in terna l ca ll Notes ● A [DN] must be pressed ( or the ha ndset mus t be taken of f-hook) to actuall y answer the call.
Feature s Hand sfre e Mon ito ri ng Strat a DK Di gita l T ele ph one 6/0 0 55 Handsfree Monitorin g Calls pl aced on hold by an o utsid e party may b e monitored handsf ree.
Feature s ISDN Ou tgoing C alling 56 Strata DK Digital T elephone 6/00 ISDN Outg oing Calling This fea t ure enab les you to make o utgoin g call us ing an I ntegrat ed Service s Digital Network (I SDN) trunk, p r ovided t hat you are connec ted to a S trata DK424i, DK424 with sof tware Rele ase 4.
Feature s Messa ge W aitin g Strat a DK Di gita l T ele ph one 6/0 0 57 Message W aiting If you ca ll a b usy stati on [DN] or its us er does not answer , you c an leave a message waiting indic ation at the st ation. The Msg LED at the c alled st ation flash es and the user ca n cal l you bac k by pr essing t he 0V J button wi th the flash ing LED.
Feature s Messa ge Wa iting 58 Strata DK Digital T elephone 6/00 ➤ T o cancel the M sg light The LCD can sh ow up to three st ations that h ave le ft messag es for the [PDN] and thr ee for each of your [PhD Ns].
Feature s Messa ge W aitin g Strat a DK Di gita l T ele ph one 6/0 0 59 Message W aitin g Light on [PhDN/MW ] ➤ T o respond to [Ph DN/MW ] ➤ T o cancel [PhDN/MW] Message W aitin g Light on Another T elephone ➤ T o set a message wai ting li ght on ano ther tele phone 1.
Feature s Micr ophone C ut-Of f 60 Strata DK Digital T elephone 6/00 ➤ T o cancel a messag e light se t on anot her stati on ➤ Press [DN] and dia l plus the [P DN] or [Ph DN] that has the me ssage li ght set.
Feature s Off-hook Call Annou nce (OCA) Strat a DK Di gita l T ele ph one 6/0 0 61 ♦ Handset Off -hook Call Annou nce (HS-OCA) – le ts call ers make an announcemen t through the han dset (or headse t).
Feature s Off-hook Call Annou nce (OCA) 62 Strata DK Digital T elephone 6/00 HS-OCA ➤ T o answer an HS-OCA ta lkback ca ll ➤ T o disconnect an HS-OCA cal l to your s tation ➤ Press 6SNU . The HS-OCA call di sconnects . SP-OCA ➤ T o answer an SP-OCA call ➤ Speak towa rd the microphone o f your phone.
Feature s Overri de Calls Strat a DK Di gita l T ele ph one 6/0 0 63 Overr ide Call s The availab le override features are: ♦ Busy Overri de (BOV) – enabl es you to s end a mut ed ring to ne to a bus y station to indi cate that a call i s wait ing.
Feature s Override Calls 64 Strata DK Digital T elephone 6/00 chan ge th e st atio n ’ s T ol l Rest rict ion clas s. Th e st atio n res um es its n orm al class a t the conc lusio n of the ca ll. Busy Override Do Not Disturb Override Executive Override ➤ After r eachin g a busy stati on, press .
Feature s Overri de Calls Strat a DK Di gita l T ele ph one 6/0 0 65 Privacy Override T oll Restriction Override The sta tion in itia ting executiv e overr ide [ 20 4 ] displays until t he over ride is disconnec ted. Calle d Sta tio n ➤ After r eachin g a busy stati on, press /LQH .
Feature s Page Announc ements 66 Strata DK Digital T elephone 6/00 Page Anno uncemen ts S tation users can m ake page announceme nts to t elephon es and ext ernal speakers. ➤ T o make a page announcement All Call Page Y ou can make an Al l Call Pag e to digit al/ele ctron ic telep hones as signed to the “ All Call Page Group.
Feature s Privacy On -Line Strat a DK Di gita l T ele ph one 6/0 0 67 Privacy On-Line W ith this fe ature , you can block thos e with Pri vacy Over ride fr om entering your CO line. The button doe s not block Busy or Executive Override. ➤ T o set/cancel pri vacy ➤ Press 3ULYDF R Q/LQH to set privacy .
Feature s Relea se and Ans wer 68 Strata DK Digital T elephone 6/00 Rele ase and Answ er This feat ure ena bles yo u to au tom atica ll y disc on nec t or t ran sfer an ac tive call and answer a new cal l using a button, instead of a ho okswitch.
Feature s Speakerp hone Strat a DK Di gita l T ele ph one 6/0 0 69 ➤ T o call a saved tel ephone number ➤ Access a [ DN] or CO line, t hen press 6DY H /DVW1XP EHU .
Feature s Speed Dia l 70 Strata DK Digital T elephone 6/00 ➤ T o answer an incoming call usin g speaker phone Speed Di al Speed Dia l enab les you t o cal l a tel ephone number wi th a br ief a ccess co de.
Feature s Speed D ial Strat a DK Di gita l T ele ph one 6/0 0 71 ➤ T o store/r eplace a telephon e number on a Station Spee d Dial butt on ➤ T o clear a telephone number on a Stat ion Speed Dia l button ➤ Repeat t he prev ious proce dure on Page 71 , skipping Ste p 3 .
Feature s Speed Dia l – Adva nced Feat ures 72 Strata DK Digital T elephone 6/00 ➤ T o make a call using a Sp eed Dial butt on or ac cess code Speed Di al – Advanced Fe atures Feature Access Cod.
Feature s Speed Dia l – Advanc ed Feature s Strat a DK Di gita l T ele ph one 6/0 0 73 ➤ T o store a featu re ont o a code ➤ 5 HGLDO + 6SHH G'LDO + Speed Di al Acce ss Code + Feat ure Acces s Code + 5 HGLDO . Important! ● Do not lift th e handse t.
Feature s Speed Dia l – Adva nced Feat ures 74 Strata DK Digital T elephone 6/00 Outgoin g Calls [PDN] + CO line access code (See T able 13 on Pag e 134 .) Overrides (Busy , DND) Over rides ( Executive) Page Access 4 +ROG + [PD N] + #XXX #XXX = Page Access code - “ Paging Acc ess Codes ” on Pages 135 and 135 .
Feature s Speed Dia l – Advanc ed Feature s Strat a DK Di gita l T ele ph one 6/0 0 75 Speed Dial Pause and Flash Storage Some Spee d Dial number s may requi re a pause (long or regula r) or hookflash be include d (e.g., ton e delay require s a pause at the b eginning of a Speed Dia l number).
Feature s Speed Dia l – Adva nced Feat ures 76 Strata DK Digital T elephone 6/00 ➤ T o link station/s ystem sp eed dial number s Linked Speed Di al Example The Syste m Administ rator ca n store a CO line a ccess code plus i nternati onal l ong distanc e diali ng codes in System Spe ed Dial lo cations (See T able 17 o n Page 13 6 ).
Feature s Speed Dia l – Advanc ed Feature s Strat a DK Di gita l T ele ph one 6/0 0 77 Note When y ou pre ss [P DN] , the le tter “ I ” (Inter com) is d isplayed on your LCD.
Feature s Time d Remi nde rs 78 Strata DK Digital T elephone 6/00 ➤ T o chain dial Speed Dia l numbers Tim e d R e m i n d e r s Y ou can set f ive separ ate remin ders at yo ur stati on. At the t ime (ho ur and minut e) set by you, your tele phone be eps.
Feature s Ti med Rem inder s Strat a DK Di gita l T ele ph one 6/0 0 79 ➤ T o cancel a T imed Reminder 4. E nte r desir ed L CD message s tation number ( ~ ) or system numbe r ( ~ ) .
Feature s T one/Puls e Diali ng 80 Strata DK Digital T elephone 6/00 T one/Pulse Dialin g W ith some older Central Of fices, you ma y have to make calls on CO lines th at are programmed f or rotar y dial pulses.
Feature s T w o (T andem) C O Line Connec tion Strat a DK Di gita l T ele ph one 6/0 0 81 CO Buttons This fea t ure all ows a stat ion us er to c onnect two CO lines , then drop o ut of the conversa tion.
Feature s T wo (T andem) CO Lin e Connection 82 Strata DK Digital T elephone 6/00 ➤ T o connect two out side line s (usi ng a /LQH button) 1. Press CO /L QH ...or 3 RROHG /LQH *U S and dial a telepho ne number . Y ou hear dial tone. 2. After t he part y answers, pre ss &Q I 7U Q .
Feature s T w o (T andem) C O Line Connec tion Strat a DK Di gita l T ele ph one 6/0 0 83 Supervision ➤ T o supervise a tandem c all and rele ase it 5. Press &QI7 U Q and hang up. Y ou hear dial to ne. Both Line LEDs continu e to flas h (exc lus ive- hol d rate ) an d th e two lines are co nnected.
Feature s V oice Mail Inte gration 84 Strata DK Digital T elephone 6/00 V oice Mai l Integration This sec t ion expl ains ho w to progra m your te lephone fo r Call Forward and retrieve mess ages wh en u sin g a T oshib a V oi ce Ma il S yst em wi th you r Strata D K sy stem .
Feature s V oice Mail In tegratio n Strat a DK Di gita l T ele ph one 6/0 0 85 ➤ T o cancel the mai lbox number ➤ Press [ DN] + + 5H G L D O . Message Retrieval Y ou can program a f lashing 06* o r [PhDN/MW] t o automati cally retrie ve your voice mail me ssag es wh en it i s pr esse d.
Feature s V oice Mail Inte gration 86 Strata DK Digital T elephone 6/00 ➤ T o retriev e mes sag es wi th 0VJ or [PhDN/ MW] butt on ➤ Press 0V J [PhDN/MW] button wi th flashing LED. ➤ T o cancel automati c re trieval ➤ Press [ DN] + + 5H G L D O .
Feature s V oice Mail In tegratio n Strat a DK Di gita l T ele ph one 6/0 0 87 Call Forward to V oice S ystems By se ttin g Cal l Fo rwar d to t he T osh iba V oice M ail S yst em on your tele ph one, caller s are aut omaticall y conne cted to you r voice mailbox.
Feature s V oice Mail Inte gration 88 Strata DK Digital T elephone 6/00 ➤ T o cancel Call Forward ➤ Press Cal l Forward button The Call For ward LED t urns of f. Note Call Forwar d buttons apply o nly to [PDNs] and not to [PhDNs]. ...or pres s a [PDN] or [PhDN] + , th en hang up.
Strat a DK Di gita l T ele ph one 6/0 0 89 LCD Operation 3 This cha pter covers the LCD, its but tons an d displays . Special featu res avai lable onl y with the LCD are de scribed i n detail and st ep-by-st ep instr uctions on using the m are given. ( For digit al tel ephone st andard features , see Chapt er 2 – Featu r es .
LCD Operation Control Buttons 90 Strata DK Digital T elephone 6/00 Control B uttons The 0R GH , 3DJ H and 6FUROO buttons ar e active when Soft Keys are t urned o ff o r your tel ephone is idle.
LCD Operation Soft Keys Strat a DK Di gita l T ele ph one 6/0 0 91 ➤ T o Exit from any Mode Soft Keys The Soft Ke y featur e provi des a quic k-and- easy way to a ccess fr equent ly-used featur es during a call. When Sof t Keys are on, they re place the Mode, P age, and Scroll functi ons.
LCD Operation Soft Keys 92 Strata DK Digital T elephone 6/00 ➤ T o turn Soft Keys ON ➤ T o turn Soft Keys OFF Soft Key Display Abbrevia ted Sof t Key feat ure prompts displ ay on the LCD above t he Cont rol butt ons ( 0RGH , 3D JH , and 6FU ROO ).
LCD Operation Soft Keys Strat a DK Di gita l T ele ph one 6/0 0 93 Example: Using Soft Keys to Make a Conference Call While on an outside c all ( LINE 3 ) you i nitiate d, your LCD dis pla ys the prom pt s ABR , CON F , and PGE during the first 30 seconds ( if ABR does no t appea r , then this f eature wa s not assigne d in syste m progra mming).
LCD Operation Soft Keys 94 Strata DK Digital T elephone 6/00 If you hav e V oic e Firs t Signalin g, the display c hanges to: If you hav e T one First Signalin g, the phone rings station [203] and the display changes t o: 4. (Optiona l) If you have voice firs t sign ali ng, announce t he cal l to stati on 203 .
LCD Operation Soft Keys Strat a DK Di gita l T ele ph one 6/0 0 95 Soft Key Prompts Ta b l e 9 provides d efinitions of all of t he Soft Key p r ompts that could appear on y our LCD. T able 9 Soft Key Prompts Soft Key Definition ABR Activates Automati c Busy Redial af ter dialing a bus y outsid e telepho ne number .
LCD Operation Busy La mp Fie ld (BLF) D isplay 96 Strata DK Digital T elephone 6/00 Busy Lamp Field (BLF) Display This fea ture disp lays when a statio n is bus y or ringin g on any t ype of [DN] or CO line.
LCD Operation Caller ID/ANI/ DNIS Inform ation Mode Strat a DK Di gita l T ele ph one 6/0 0 97 Caller ID/ANI/DNIS Informatio n Mode Automatic Number Ident ificat ion (ANI) i nformat ion cannot co-exist on the same telep hone LC D wit h Dia led Nu mbe r Ide nti ficat ion Servi ce (D NIS ) in form atio n.
LCD Operation Caller ID/ANI/DNIS Informa tion Mode 98 Strata DK Digital T elephone 6/00 T a ble 10 DNIS/ANI Samples Function ANI/Calle r ID Number 1 1. Caller ID numbers do not display CN: be fore the number, whe reas ANI doe s. DNIS/Caller ID Name Incoming Cal l Incoming ACD Call Answered in coming or trans ferred cal l.
LCD Operation Call Park O rbit List Displa y Strat a DK Di gita l T ele ph one 6/0 0 99 Call Park Orbit Li st Display This fea t ure enab les you to monit or (view) the calls tha t are par ked at your stat ion.
LCD Operation Retrieve and Auto Dia l Lost Calls 100 Strata DK Digi tal T elephone 6/00 Note CN: Ident ifie s AN I cal ls as oppo sed to Ca ller ID c alls whic h do n ot d ispl ay CN: . ➤ T o dele te lo st cal l ➤ T o Auto Dial the lost call ...or 3D JH .
LCD Operation Messag es, Mem os, an d Name Displa y Strat a DK Di gita l T ele ph one 6/0 0 101 Messages, Memos, and Name Displa y The LCD on your tele phone can be used to send or re ceive messages to/from other LCD tele phone us ers (sampl e shown at rig ht).
LCD Operation Messa ges, Mem os, an d Name Displa y 102 Strata DK Digi tal T elephone 6/00 ➤ T o enter LCD characters 1. A cce ss me ssa ge/ memo/name displ ay .
LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 103 Messages There ar e thre e basic LCD mes sage f unctions: ♦ Advisory mes saging enables you to sto re a n in form ativ e mes sag e fo r LCD telepho nes th at call y our phone. ♦ Silent me ssaging enable s you t o write a mes sage that you can se nd to bus y LCD telepho nes.
LCD Operation Messa ges 104 Strata DK Digi tal T elephone 6/00 System Messages 60~ 64 System messages 60~ 64 are st andard message s. Y ou can “ fill in the blan ks ” of messages 62~64 (see below). Example: Me ssage 64 ca n be edi ted to r ead RETURN ON JAN.
LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 105 ➤ T o set an advisor y message fo r incoming ca lls 3. E nter th e me ssa ge. (See “ T o ente r LCD charact ers ” on Page 102 .) The LCD Msg Sel ect/[PDN] LED li ghts ste adily , and the LCD displ ays the mes sage.
LCD Operation Messa ges 106 Strata DK Digi tal T elephone 6/00 ➤ T o cancel an advis ory message t hat has been set at your stat ion ➤ Press / &'0VJ6H OHFW ...or [PDN] + + 6SNU . The LED goes o ut. If a station mes s age was sen t , this p rocedure d oes not er ase it .
LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 107 Message Notifications W ith an LCD tel ephone, you can s et sh ort messa ges (up t o 32 c haracter s) that disp lay to call ers with LCD telep hones. Any stat ion can record a message; however , only stati ons with an LCD are a ble to see the sto red message s.
LCD Operation Messa ges 108 Strata DK Digi tal T elephone 6/00 ➤ T o recei ve a notifi cati on station m essage ➤ Press 0V J when your tel ephone Msg LED is flas hing.
LCD Operation Messag es Strat a DK Di gita l T ele ph one 6/0 0 109 ➤ T o recei ve a notifi cati on message ➤ Press 0V J . 3. Press 3DJH . 4. Dial the origina ting [PDN]. This can be your nu mber or another s tation n umber . 5. Press 3DJH . 6. E nter th e me ssa ge number (stati on a ; s yst em, a ).
LCD Operation Messa ges 11 0 Strata DK Digi tal T elephone 6/00 ➤ T o cancel the mess age fr om the telephone t hat set th e message ➤ Press [ PDN] and di al ;;; , where XXX is the [PDN] of the t elephone t hat set the me ssa ge.
LCD Operation Memo s Strat a DK Di gita l T ele ph one 6/0 0 111 ➤ T o return to a busy station message after r eceiving a busy st ation message Memos Speed Dial Memos Y ou can stor e names (12 c haracters max.) f or eac h of 40 sta tion spee d dial numbers.
LCD Operation Memos 11 2 Strata DK Digi tal T elephone 6/00 ➤ T o display the Speed Di al number and memo ➤ Press 0R GH + ;a; , where X~X is t he speed di al number t o be di splayed. ➤ T o dial a Speed Dial numbe r 4. E nter th e n ame o r memo (12 char acte rs maximum).
LCD Operation Name /Number Disp lay Strat a DK Di gita l T ele ph one 6/0 0 11 3 ➤ T o check a speed dial number Timed Reminders See “ T imed Reminders ” on Page 78 . Name/Number Displa y This feat ure ena bles y ou t o ente r a n ame/ title , tele ph one nu mb er, loca tio n, etc .
LCD Operation Name/ Number Di splay 11 4 Strata DK Digi tal T elephone 6/00 ➤ T o ente r na me/n umbe r in form atio n ➤ T o clear name/number dis play 1. Press [ DN] + . 2. E nter th e n ew informat ion ( up to 16 charact ers, e.g., u ser name and st atio n number).
LCD Operation Name /Number Disp lay Strat a DK Di gita l T ele ph one 6/0 0 11 5 ➤ T o erase name/number d isplay Afte r c lear: A nam e is displace d by message and call forward s etti ngs if the y are set. Note This proc edure does not er ase the na me/ number .
LCD Operation Name/ Number Di splay 11 6 Strata DK Digi tal T elephone 6/00.
Strat a DK Di gita l T ele ph one 6/0 0 11 7 Full-duplex Speakerphone 4 This chap ter explains ho w to use the Full- duplex Digital Sp eakerp hone (DKT2020-FDSP) . The DKT2020- FDSP is designed to al low both parties of a speaker phone c all to speak simu ltan eous ly .
Full-duplex Speakerphone Dip Switches 11 8 Strata DK Digi tal T elephone 6/00 Important! The DKT2020-FDSP ’ s full-duplex operat ion depends on the spe aker vo lume sett ing. Raising o r lowering speake r volume dir ectly aff ects the performance of the full -duplex operati on.
Full-duplex Speakerphone Dip Sw it ches Strat a DK Di gita l T ele ph one 6/0 0 11 9 Figure 4 Location of DIP Switches T able 12 sho ws the s witch p ositions for th e three d if ferent settin gs.
Full-duplex Speakerphone Dip Switches 120 Strata DK Digi tal T elephone 6/00 Note The f irst four DIP s wit che s ar e used to s elec t th e coun try , same as al l ot her DK2000-ser ies t elephones . The default DIP switch sett ings (1 ~4) are prese t to On for th e USA and Cana da.
Full-duplex Speakerphone Dip Sw it ches Strat a DK Di gita l T ele ph one 6/0 0 121 Figure 7 External Microphone On/Off Figu re 5 RFD M Plug on DK T202 0- FDSP Figu re 6 RFD M Uni t 5218 EXT MIC EXT M.
Full-duplex Speakerphone Dip Switches 122 Strata DK Digi tal T elephone 6/00 Figure 8 External Microph one V oice Pick-up Pa th Speech T raining Mode When the DKT2020 -FDSP is used in spe akerph one mode, it a djusts t o both the telep hon e line ’ s and room ’ s acoustic properti es.
Full-duplex Speakerphone Dip Sw it ches Strat a DK Di gita l T ele ph one 6/0 0 123 ➤ T o force t he telepho ne into Speech T raining mode ➤ Duri ng a call , mom ent aril y pres s 9R O ▲ , 9R O ▼ , +R OG or 0,& . During Spe ech T raining mode, t he speake rphone o perates i n half-d uplex mode.
Full-duplex Speakerphone Dip Switches 124 Strata DK Digi tal T elephone 6/00 ➤ T o toggle full /half-dup lex mode Notes ● Butt on 10 func tio ns the same for Intern al a nd/ or Ex terna l Mic rop hone .
Strat a DK Di gita l T ele ph one 6/0 0 125 Add-on Module/DSS Console 5 This cha pter provides an equipme nt overvi ew of th e followi ng two opt ional un its an d descri bes the feature s butt ons and the i r assoc iated LEDs. ♦ Digital Add-on Module ( DADM) – add 20 fea ture butt ons to 2000-ser ies digit a l telepho nes.
Add-on Module/DSS Console DADM 126 Strata DK Digi tal T elephone 6/00 ♦ A Line (CO) LED is gree n when the CO line is in use by th e DADM console us er .
Add-on Module/DSS Console DSS Consol e Strat a DK Di gita l T ele ph one 6/0 0 127 DSS Console The DSS conso l e operat es alongs ide of a digita l telepho ne to provi de the telephon e with 60 ad diti onal feat ure butto ns.
Add-on Module/DSS Console [DSS] Button 128 Strata DK Digi tal T elephone 6/00 [DSS] Button The Direc t S tation Select [DSS ] butt on can appea r on both t he DADM and DSS Console. Ea ch DSS but ton is ass ociated w ith a part icular station in your telep hone system.
Strat a DK Di gita l T ele ph one 6/0 0 129 ➤ T o transfer a ca ll to an i dle st ation Call T r ansfer with Camp -on Y ou can tran sfer a ca ll to a busy station fr om either a DSS cons ole or an DADM. Use the [DSS] to trans f er the c all, even though the [DSS] LED associated with the s tation you are “ tra nsfer rin g to ” is re d.
Add-on Module/DSS Console Features 130 Strata DK Digi tal T elephone 6/00 Call Answering (CO Line ) If your DADM or DSS console i s equippe d with a /LQ H button, you can answe r CO line c alls fr om the DADM or DSS conso le as yo u would from a di gital t elephone.
Strat a DK Di gita l T ele ph one 6/0 0 131 Paging Y ou can make an a nnounceme nt page to a group o f st ation t elephone speakers sel ected in syst em programming with $OO&DOO3 D JH on the DSS consol e. 6' (if programmed) on eithe r the DSS cons ole or th e DADM can be us ed for pag e announcemen ts.
Add-on Module/DSS Console Features 132 Strata DK Digi tal T elephone 6/00.
Strat a DK Di gita l T ele ph one 6/0 0 133 Access Codes A This appe ndix contains ac cess codes for ou tside Spe e d Dial number s, CO li nes, Paging Gro up and Pa ging Zone Code s. CO Line Acce ss Code s CO lines are use d when you dial an outsi de number .
Add-on Module/DSS Console Featur e Access Codes 134 Strata DK Digi tal T elephone 6/00 Notes ♦ accesses LCR or a ge neral li ne group. ♦ a accesse s line gr oups 1~16, r espect ively . ♦ a accesses individ ual lines 1~200, r especti vely .
Add-on Module/DSS Console Paging Acces s Codes Strat a DK Di gita l T ele ph one 6/0 0 135 T able 14 Paging Groups Paging Group Acce ss Code Paging G roup Access Co de Station G roup A St.
Add-on Module/DSS Console Speed Dia l Access Codes 136 Strata DK Digi tal T elephone 6/00 Speed Dial Acces s Codes The number of station an d syste m speed dia l numbers ava i lable to you depend s on the size of your company ’ s telephone system. Ch eck with you r Syst em Administra tor to find out which codes apply to y our sys tem.
Strat a DK Di gita l T ele ph one 6/0 0 137 Centrex Application B Y our system may be e quipped with the Ce ntrex Appli cation, wh ich enhance s its featur e capabil ity when i nstalled behind a Cen t rex or PBX s ystem.
Add-on Module/DSS Console Ringi ng Repeat 138 Strata DK Digi tal T elephone 6/00 Ringing Repeat The dist incti ve ring pa tterns a vailable in you r Centrex s ystem are automat ically repeat ed with your digit al tele phone, e nabling you to ans wer appropr iately f or ei ther outside , inside or call back calls.
Strat a DK Di gita l T ele ph one 6/0 0 139 Button Labels C All fle xible but tons mus t be progr ammed for your tele phone in sys tem pro gramming and vary for in dividu al telep hones. I f a butto n does no t appear o n your display or telepho ne keys trip lab el, see your Sy stem Admini strator for b utton ass ignment s.
Add-on Module/DSS Console Delayed Rin ging 140 Strata DK Digi tal T elephone 6/00 $XWR&DOOED FN Automati c Callbac k Button Press to recall a busy station or station in the Do Not Disturb (DND) mode as soon as that statio n becomes id le or deactivate s DND.
Add-on Module/DSS Console Del aye d Ring ing Strat a DK Di gita l T ele ph one 6/0 0 141 '66 Direct Stat ion Sel ection Butt on(s) Press to ring a p reselect ed sta tion. Th e LED as sociated with each DSS button pr ovides the stat us (idl e/busy) o f the stati on as signed to the bu tton.
Add-on Module/DSS Console Delayed Rin ging 142 Strata DK Digi tal T elephone 6/00 1LJKW 7 U DQVI HU Night T ransfer Button Pres s to con tro l the syste m ’ s CO l ine ringin g pattern fo r after-h ours inco ming ca lls.
Add-on Module/DSS Console Del aye d Ring ing Strat a DK Di gita l T ele ph one 6/0 0 143 5 HOHDVH&DOO Release Button Press to disconne ct or com plete the transfe r of the cu rrent CO or [DN] call and t o place y our st ation i n the idle cond ition.
Add-on Module/DSS Console Delayed Rin ging 144 Strata DK Digi tal T elephone 6/00.
Strat a DK Di gita l T ele ph one 6/0 0 145 International Settings D The DKT2000 V .4 series telephone s have DI P switches that enable use for t he intern ation al market. Th e DIP switches are l ocate d underneat h the f lexible b utton k ey strip on the DKT2000 V .
Add-on Module/DSS Console Delayed Rin ging 146 Strata DK Digi tal T elephone 6/00 T able 19 DKT International DIP Switch Settings USA Canada (Def ault Setting) ON ON ON ON Me xico ON ON ON OFF T aiwan.
Strat a DK Di gita l T ele ph one 6/0 0 147 Index A about th is book conventi ons, ix how to use this guide, viii organiz ation, viii relate d d ocum ent s, x ABR, 23 ACB, 25 access code using, 29 acc.
Index C ~ F 148 Strata DK Digi tal T elephone 6/00 Scroll, 91 Spkr, 6 volume cont rol, 4 , 6 C call f orward, 27 all ca lls, 30 busy ⁄ no answe r, 32 exte rnal, 34 fixe d, 33 modes, 28 no answ er, 3.
Ind ex G ~ O Strat a DK Di gita l T ele ph one 6/0 0 149 paging, 131 speed di al, 130 trans fer t o an idle stati on, 128 flash , 75 flexib le but tons, 6 flexib le dir ectory nu mbering, 137 forced a.
Index P ~ V 150 Strata DK Digi tal T elephone 6/00 off-hoo k, 11 off-hoo k call announce, 60 on-hook, 11 outgoing DISA calls, 47 overri de busy, 64 do not di sturb, 64 execu tive, 64 priva cy, 65 toll.
Ind ex V ~ V Strat a DK Di gita l T ele ph one 6/0 0 151 message mai lbox, 84 mess age re trie val , 85 mult iple m ess age re tri eval, 86 volume, 4 , 6 volume cont rols, 12 volunta ry acco unt codes.
Ind ex V ~ V Strat a DK Di gita l T ele ph one 6/0 0 152.
An important point after buying a device Toshiba 2000-series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba 2000-series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba 2000-series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba 2000-series you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba 2000-series will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba 2000-series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba 2000-series.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba 2000-series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba 2000-series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center