Instruction/ maintenance manual of the product RamSan-500 Texas Memory Systems
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TEXAS MEMORY SYSTEMS, INC. Ram San -500 User ’s M a nua l Version 1.2 RamS an-50 0.
RamSan-500 User’s Manual 2 of 48 Revision Hi story Revision Hi story Revision Hi story Revision Hi story The foll owing table descri bes revisi ons to thi s document : Version Comments Date 1.0 Initial release 9/14/2007 Any trademarks or register ed trademarks used in this document belong to the com panies that own them.
RamSan-500 User’s Manual 3 of 48 Table of Co ntents Chapter 1 – Introd uction ............. .................. ............... ............... ............... ...... 4 1.1 Overvi ew ............. ............... ................... ...............
RamSan-500 User’s Manual 4 of 48 Chapter 1 – Intro duction 1.1 Overview The RamSan -500 i s the Wo rld’s Fa stest Fl ash-ba sed storage system . The basic uni t contai ns nin e RAID-prot ected F.
RamSan-500 User’s Manual 5 of 48 1.4 Reliability The RamSan -500 i s design ed to offe r superi or reli ability to othe r soli d- state disks an d RA ID devi ces. Its stand ard f eatures in clude Chi pkill™ - protected RAM, h ot-swap modul ar Fla sh memor y, hot-swap power suppli es, fail over ports, a nd SNMP compati bilit y.
RamSan-500 User’s Manual 6 of 48 Chapter 2 – Reviewing your shipment 2.1 Unpacking 2.1.1 2.1.1 2.1.1 2.1.1 System System System System I I I I nspection nspection nspection nspection TMS shi ps the RamS an- 500 wi th a packi ng li st. Ensure that you hav e received al l of the compon ents li sted.
RamSan-500 User’s Manual 7 of 48 Figure 2 – RamS an-5 00 Back 2.2.1 2.2.1 2.2.1 2.2.1 Rack mounting Rack mounting Rack mounting Rack mounting The RamSan -500 s oli d-state disk (SS D) syst em i s a 4U rack-m ountabl e system. TM S shi ps the s ystem wi th th e slides and equipm ent needed t o install it into a stand ard 19 ” rack.
RamSan-500 User’s Manual 8 of 48 Chapter 3 – Connectio ns 3.1 Installing a Host Bus Adaptor in the Host System Host Bus Ada pter s (HBA s) provi de an i nterface f rom the serv er’s PC I bus to Fibre Cha nnel attached de vices. HBA s a re avail able from a va riety o f vendors.
RamSan-500 User’s Manual 9 of 48 connecti ons requi res one of the foll owi ng solutions: mu lti- pathing software to a sing le LUN, usi ng softwa re to strip e ac ross mul tipl e LU Ns, accessing mul tiple LUNs on th e RamS an-50 0 concurr ently, or connecti ng mul tiple serve rs to the system .
RamSan-500 User’s Manual 10 of 48 Figure 3– Fibre Ch an nel Port Loc ations Figure 3– Fi bre Ch annel Po rt Locati ons shows the port l ayout f or the RamSan -500. Each c ontroll er has two o r four Fibre Chan nel ports: A an d B , on the t op and bott om resp ectivel y.
RamSan-500 User’s Manual 11 of 48 3.4 Connecting Power to the System A full y loaded R amSan- 500 requi res appr oximat ely 250 watt s of powe r. It contain s redundan t power suppli es that ar e hot-swap pabl e. Using t he AC power co rds provi ded, con nect each p ower modu le to a powe r source .
RamSan-500 User’s Manual 12 of 48 Chapter 4 – Getti ng Started This cha pter will guid e you through s etti ng up you r RamSan-5 00. It is importan t to accomp li sh the foll owing tasks to make your syst em usab l e: Use the f ront pan el di splay to set up the netw or k ( Section 4.
RamSan-500 User’s Manual 13 of 48 4.3 Front Panel Display Basics The front pan el displ ay provides a qui ck and easy wa y to vi ew the RamSan -500’s statu s. It displ ays the curr ent progr ess of Fl ash modul e synchroni zati on and shows s ystem wa rni ngs and failures.
RamSan-500 User’s Manual 14 of 48 Main Menu Flash Module Selecti ng “ Flash Mo dule ” al lows you to sel ect a m odule to i denti fy mode or f or powe r off.
RamSan-500 User’s Manual 15 of 48 Main Menu Manual Shutdown To shut d own the system u sing the front pa nel, use the arr ow buttons to cycle thr ough th e top-l evel menu to s elect “ Manual S hutdow n ”. Use the Select bu tton to select this menu i tem.
RamSan-500 User’s Manual 16 of 48 menu and choose th e “Id entify Modul e” option. Identify Module Module 1 Next, scr oll down the Iden tify Modul e sub-menu to ch oose the modul e that you wi sh to Identi fy.
RamSan-500 User’s Manual 17 of 48 4.4.3 4.4.3 4.4.3 4.4.3 Manual Restart Manual Restart Manual Restart Manual Restart The admi ni strator can rebo ot the Ram San manua lly from the fr ont panel displa y.
RamSan-500 User’s Manual 18 of 48 To set up th e netw ork vi a the front pa nel, us e th e arrow button s to cycl e through t he top-l evel men u opti ons until the di splay shows “ Network Config” . U se the Select button to choose thi s option an d conti nue wi th the confi gurati on.
RamSan-500 User’s Manual 19 of 48 Ethernet IP address: 192 .000.000.000 After you have cho sen “ St atic IP ”, the di spl ay prompt s you to enter an ad dress. U se t he ↑ ↑ ↑ ↑ and ↓ ↓ ↓ ↓ buttons to mo ve th e curso r. Hit Select t o pi ck a nu mber.
RamSan-500 User’s Manual 20 of 48 MAC addr ess. Us e thi s value to configu re your DH CP serv er. Set IP Config DHCP Re-enter th e “ Netw ork Con fig” menu, then “ Set IP Config ” menu and select “ DH CP ”. Use DHCP for IP? ↓ Yes ↑ No The next s creen c ommi ts the changes and autom atica lly restarts th e netwo rk.
RamSan-500 User’s Manual 21 of 48 4.6.2 4.6.2 4.6.2 4.6.2 Connecting using Telnet Connecting using Telnet Connecting using Telnet Connecting using Telnet Once the adm ini strator confi gures the Ethe rnet p ort on the RamSan -500 usi ng eit her the front pa nel or the serial port, you may rem otely moni tor th e system usin g a Telnet se ssion.
RamSan-500 User’s Manual 22 of 48 4.7.1 4.7.1 4.7.1 4.7.1 Acquiring the Acquiring the Acquiring the Acquiring the S S S S ystem IP ystem IP ystem IP ystem IP A A A Addr ess ddress ddress ddress To use th e Web m onit or, you must c onnect to it ov er your netw ork.
RamSan-500 User’s Manual 23 of 48 After you log i n, the wi ndow shown in Fi gure 7 wil l app ear. Figure 7 – Web Mo nitor Op ening Screen From here select th e Ram San i con.
RamSan-500 User’s Manual 24 of 48 A great deal of i nformat ion i s availabl e in t his monitor: fi rmware versions, system event warnin gs, environm ental informati on, and system stati sti cs. 4.8 Date and time setup with the Web monitor When you acqui re the system , it is importan t to ve rify that t he date an d time are co rrect.
RamSan-500 User’s Manual 25 of 48 Figure 10 – Web M oni tor Calen dar By confi guring the calend ar, you wi ll set th e dat e and tim e of the RamSan -500.
RamSan-500 User’s Manual 26 of 48 To modi fy the net work c onfig uration, ri ght-m ouse cli ck and sel ect “ Network config … ” or l eft-mouse cl i ck the globe/ wrench i con in the button b ar. Both m etho ds brin g up th e network confi gurati on wi ndow.
RamSan-500 User’s Manual 27 of 48 Figure 13 – Web M oni tor Man agement Options A user man agemen t tab le wi ndow pops up and displ ays all current users in the system . By defaul t, there a re only t wo users, pl ease see Figure 14 f or a sc reensh ot.
RamSan-500 User’s Manual 28 of 48 Figure 15 – Web M oni tor Chang e Use r Type i n the new pa ssword an d confi rm it . Hit the “ OK ” b utton wh en finish ed.
RamSan-500 User’s Manual 29 of 48 Figure 17 – Web monitor Logica l Unit A wiz ard will open to gu ide you t hrough th e Log ical U nit creati on process. A fter r eadin g the overvi ew, cli ck the “ Next ” but ton t o set the Logical Unit Pa rameters.
RamSan-500 User’s Manual 30 of 48 o Writethroug h – F orce all of th e wri tes to be written to Flash before ackno wledg ing th e write as co mplete.
RamSan-500 User’s Manual 31 of 48 Figure 20 - Web Mo nitor Access Policy T able To create a nd acce ss po licy, cli ck the “ Add ” button. Th is op ens a wind ow that al lows you to defi ne the param eters o f the acces s poli cy, shown i n Figu re 21 .
RamSan-500 User’s Manual 32 of 48 4.12 Configuring the RamSan-500 Cache The RamSan -500 c ontains a l arge RAM cach e to b uffer writ e operation s and keep t he back an d Fl ash bu sy with parallel operation.
RamSan-500 User’s Manual 33 of 48 There ar e four di fferent confi gurat ion opti ons, Tunin g, Read Ahead , Sync Alwa ys, and Di rty Thresh old Percent .
RamSan-500 User’s Manual 34 of 48 Figure 24 – Web M oni tor Logs The log e vents di spl ayed in Figure 24 – W eb Moni tor Logs a re not indi cative of a shi pped s ystem. Sometim es it i s valua ble to save th e RamSan logs mad e avai labl e from the Web mon itor.
RamSan-500 User’s Manual 35 of 48 Figure 25 – Web M oni tor Log Op tions Once you select th e “ System Repo rt… ” opti on, a new wi ndow wi ll app ear and down load th e supp ort log from the Ram San . It will take 10 to 20 seconds t o compl ete.
RamSan-500 User’s Manual 36 of 48 4.14 Upgrading the System with the Web Monitor It is easy to upgrad e you r RamSan usin g the Web m onit or if you hav e a patch fil e. Patch fi l es should b e formatted “ rs 500-< version> .patc h ”. From the W eb mon itor, expa nd the “ Managem ent ” tab unde r the “ Systems List ”.
RamSan-500 User’s Manual 37 of 48 Either type in t he path an d fil e name of the pa tch or us e the “ Se lect… ” button t o browse for th e file. When the fi le i s selected, l eft-click th e “ Start ” bu tton. Th e firmwa re upgrad e may take up to fi ve minutes to complete.
RamSan-500 User’s Manual 38 of 48 Follow th e informati on in Section 4.8 to get t o the “ Lo gs ” i tem in the Web moni tor “ System List ” . To cl ear the s ystem event l og, rig ht- mouse cl ick the “ Log s ” i tem and select “ Cle ar Logs ” – alt ernativel y, left-mou se click th e eraser i con in the but ton bar.
RamSan-500 User’s Manual 39 of 48 Chapter 5 – System M aintenan ce Texas Mem ory Sy stems desi gned th e RamSan -500 to be easi ly mai ntainabl e. You can upd ate fi rmware f rom the Ja va i nterface and easi ly m aintain the system co mponent s.
RamSan-500 User’s Manual 40 of 48 Figure 29 - Back of RamS an-5 00, Pow er Supp ly Locat ion If the RamSa n pow er su ppli es fail, th ey can be repl aced whil e the pow er remains on t o the system . There a re three ways to dete ct a bad powe r suppl y.
RamSan-500 User’s Manual 41 of 48 5.3 Flash Modules The RamSan -500 c ome s with 9 Fla sh modules i n a RAID 5 config uration . This secti on will go over various fai lu re conditi ons and wha t must b e done to correct th em. The Flash modul es in the Ram San-50 0 are d esigned a nd manu factured by Texas Mem ory Sy stems.
RamSan-500 User’s Manual 42 of 48 OFF No Power, zone not pre sent Because each Fl ash zone i s in dependent of the oth er, the statu s of eac h zone may d iffer. W ARNING R EMOVING A FLASH MODULE WHILE IT IS POWERED ON MAY C AUSE IRREVERSIBL E DAMAGE TO THE MODULE .
RamSan-500 User’s Manual 43 of 48 Figure 31 – Web M oni tor Flash Module Fail ure Detect ion Figure 31 shows th e Web m onitor det ectin g a sin gle bad Flash modu le. In this cas e, the m odul e has been p hysical l y removed from th e system so the Web moni tor is r eportin g it missi ng.
RamSan-500 User’s Manual 44 of 48 Figure 32 – Web M oni tor RAID Degrad ed D etection W ARNING M AKE CERTAIN THAT F LASH MODULES ARE P OWERED OFF BEFORE REMOV ING . The Web m oni tor report s high er-level i nformati on about a RA ID tha t has a mi ssing or bad Fla sh modul e.
RamSan-500 User’s Manual 45 of 48 Figure 33 – Web M oni tor RAID Rebuil d Stat us If a Flash modul e fail s and it i s replaced wi th a new m odul e, the RAID must be rebu il t. The R AID is u sable wh ile rebu ilding , but performan ce is limi ted.
RamSan-500 User’s Manual 46 of 48 Figure 34 – Web M oni tor RAID Offline You can a ccess the Web moni tor for more speci fic informati on on which RAID is offl ine. A n exampl e scre enshot is shown in F igure 34 . If the RA ID has mul ti ple modul e failures, it will b e taken offl ine.
RamSan-500 User’s Manual 47 of 48 System Status: WARN Errors: cage 1 fan 1 speed is below normal levels (6122.82 RPM) If a fan d egrade s in perf ormance, the front pa nel di splay wi ll show the fan’s sp eed. In this si tuati on, the fan i s still worki ng, bu t it i s not efficient .
RamSan-500 User’s Manual 48 of 48 Figure 36 – Top o f an Op en RamS an-50 0, L ocations of the F an Cages Please consu lt Fi gure 36 a bove t o determi ne wher e each fan cage i s in the chassis. Fan s 1 thr ough 8 are in Fan Ban k 1, and fans 9 throug h 12 a re in Fan Ban k 2.
An important point after buying a device Texas Memory Systems RamSan-500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Texas Memory Systems RamSan-500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Texas Memory Systems RamSan-500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Texas Memory Systems RamSan-500 you will learn all the available features of the product, as well as information on its operation. The information that you get Texas Memory Systems RamSan-500 will certainly help you make a decision on the purchase.
If you already are a holder of Texas Memory Systems RamSan-500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Texas Memory Systems RamSan-500.
However, one of the most important roles played by the user manual is to help in solving problems with Texas Memory Systems RamSan-500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Texas Memory Systems RamSan-500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
