Instruction/ maintenance manual of the product 3C16021 3Com
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® S U P E R S T A C K II UPS M A N A G E M E N T M O D U L E U S E R G U I D E (3C16020 AND 3C 16021).
3 Com Cor porat ion ■ 540 0 Bay front Pla za ■ Sa nt a Clar a, C alif o rnia ■ 9505 2-8 145 © 3C om Ir el and 19 96 . All r ights reserved. No part of th is docu mentation may be reproduce d in.
C ONTENTS A BO UT THIS G UI DE Int roductio n vii Convent ions vii I NT RODUC TI ON Networ king T e rminology 1-1 I NSTA LLATION The SuperSt ack II UPS Man agement M o dule 2-1 Befor e Y o u Start 2- .
sysN ame (SN) 3-7 sysC ontact ( SC) 3 -7 sysLo catio n (SL) 3-7 Attach ed Devic es (AD) 3-7 Host T able Setup Scr een 3-8 IP Addr ess (H I) 3-9 De lete En tr y (D E) 3-9 Ping ( PI) 3-9 T ra p Le vel (.
E LE CTRO -M AGNE T I C C OMPA TABI LI TY S TAT EMEN TS Feder al Communi cations Co m mi ssion Radi o and T elevi sion Int erfer ence Stateme nt for Cl ass B De vices CSA ST A TEMENT VCCI ST A TEMENT .
A BOUT T HIS G UIDE Introd uc t io n This gui de describes h ow t o ins tall and use the S uperStack ° II UPS Manage ment Modu le. Each pr ocedure is outl ined i n a series of st eps. Thes e pr oced u r es are written prim arily for ne t w ork su pervisors wh o ar e responsib le for installing and configuring the Manage ment Module.
vi A BOUT T HIS G UIDE The text con ventions that ar e used in this guide are: Conven tion De scriptio n “Enter” vs. “Type” When the wor d “en ter” is used i n thi s gu ide, i t mean s to type som ething, then pr ess the Retu rn or Enter ke y.
1 I NTRODUCTI ON In the m oder n business environment, com munication and sh a r ing information is crucial. W ith computer networks becoming larger and more complex, a constant power supply is vital to the operation of our orga nization.
DUA1 602-0AAA0 1 1-2 C HAPT ER 1: I N T R O DUC T IO N Sim ple Net work Ma nage me nt Pr ot ocol (S NMP) is a protocol that control s how a management station gains informatio n from a device. SNMP is composed of thre e a r eas: ■ A set o f rules that define how a manageme nt station c an communic ate wi th a device.
2 I NSTALLATION This chapter describes the SuperStack II UPS M a nagem ent Module and how to install the module in the Supe rSt ack II UPS. The Supe rStack II U PS M anagement M odule The M anageme nt Module i s a singl e box that c onnects to t h e SuperStack I I UPS directly through the management pow er connecto r .
DUA1 602-0AAA0 1 2-2 C HAPT ER 2: I N S TALLA TION werden d ürf en. Schl ießen Sie keine T e l e fo na n sc hlüsse a n diese Buchsen a n. Figur e 2-1 Ether net Mo del Connections Figur e 2-2 T oke .
DUA1 602-0AAA0 1 Bef o re Y o u St ar t 2- 3 Befor e Y ou Sta r t Y ou must have a SuperStack II U PS installed and operating t o use the Manageme nt Mo dule, in additi on to one of the following cabl.
DUA1 602-0AAA0 1 2-4 C HAPT ER 2: I N S TALLA TION Figur e 2-4 Sli ding the Module into th e UPS 3 Connect the male end of the managem ent power cable ( p r ovi ded with the m odule) i nto the manage ment pow er conne ctor on the back panel of the UP S .
3 C ONFIGURING T HE M ANAGEMENT M ODULE Y ou must configur e the SuperStack II UPS Management Module before you c an use it. The Management Module ha s a configuration pr ogram that you can acc e ss b y connec ting the modul e to a terminal or a computer with a te rminal emulation program.
DUA1 602-0AAA0 1 3-2 C HAPT ER 3: C ONFI GURI NG T HE M ANAGEMENT M ODULE 2 Plug th e other end of the serial cable i nto the ser ia l port on t h e back of the term i nal.
DUA1 602-0AAA0 1‘ Changi ng the Co nfigura tion Fi elds 3- 3 Figur e 3-1 Main Conf igur ation Sc reen for Ethernet Figur e 3-2 Main Conf igur ation Sc reen for T oken Rin g Cha n gin g the Co nfi gur atio n Fiel ds The first fiel ds you must con figur e ar e I P addr ess, N etm ask and Default Gate way , and for T ok en Ring, Ri ng Speed.
DUA1 602-0AAA0 1 3-4 C HAPT ER 3: C ONFI GURI NG T HE M ANAGEMENT M ODULE IP address, type: IP a. b.c. d w here a, b, c , and d are numbers between 0 and 2 55. The new values do not a ppear until you press [Enter] on a blank comma nd line to redisplay the screen.
DUA1 602-0AAA0 1‘ Changi ng the Co nfigura tion Fi elds 3- 5 If you do not k no w t he Netmask value to use, contact y our network administrator . Pres s [Enter] to save the new setti ng and return to t h e configuration screen. Gat eway ( GW) T o change the d efault gatewa y , type GW followed by a space and the default gateway .
DUA1 602-0AAA0 1 3-6 C HAPT ER 3: C ONFI GURI NG T HE M ANAGEMENT M ODULE BOO TP retries ( BR) Ty p e BR fol lowed by a space and the num ber of ti me s the Manage ment Module should r e quest BOOTP configuration. Y ou can spe cif y any positive number up to 255 (the defaul t is 30) .
DUA1 602-0AAA0 1‘ Changi ng the Co nfigura tion Fi elds 3- 7 Pres s [Enter] to save the new setti ng and return to t h e configuration screen. UPS Unit ID (ID ) T o c hang e the UPS Unit ID field type ID fol lowed by a space and the “nam e of the UPS unit“ that you are currently configuring.
DUA1 602-0AAA0 1 3-8 C HAPT ER 3: C ONFI GURI NG T HE M ANAGEMENT M ODULE Se t-commun i ty name (CS ) Ty p e CS followed by a space and the community name to change the community n a m e the SN MP manager uses w hen performing set or get ope rations. T ype up to 16 alphanumeric characters to s peci fy the set-comm unity name .
DUA1 602-0AAA0 1‘ Changi ng the Co nfigura tion Fi elds 3- 9 sys Contac t (S C) Ty p e SC followed by a s pace and the “system c ontact name“ t o change this fiel d . Y ou must use quotes to enclos e the s ystem contact name. T ype u p to 63 alp hanumeric characters to identify someone to contact with questions about this devi ce.
DUA1 602-0AAA0 1 3-1 0 C HAPTER 3: C ON FI GURIN G T HE M ANAGEMENT M ODULE Ho st T able Set up Scree n The Host T able Setup sc reen allow s you to add hosts permanentl y to the Management M odule’ s Host T a ble.
DUA1 602-0AAA0 1‘ Hos t T able Setup Screen 3-11 IP Addres s (HI) Ty p e HI and the h ost n u mber foll ow e d by a s pac e and the IP address of the host entry that you want to m odify . Use the format a. b.c.d, wher e a, b, c, and d ar e numbers between 0 and 255.
DUA1 602-0AAA0 1 3-1 2 C HAPTER 3: C ON FI GURIN G T HE M ANAGEMENT M ODULE Press [Return] t o save the new setting a nd r e turn to the host access list. The default setting for t h is field is 0 ( Non e ). Tr a p Ty p e ( T T ) T o set the trap type, type TT and the host num ber followed by a space and the trap type.
4 C ONNECTING T O T HE N ETWORK Be sur e you have the appr opriate ca bles and c onnectors as described in “Be f o re Y ou Start ” on page 2-3. Ethern e t Model T o c onnect a n Ethernet Manage ment Module t o the n etwork: 1 Plug one end of a twisted-pair c able into the RJ-45 port o n the Manage ment Modu le.
DUA1 602-0AAA0 1 4-2 C HAPT ER 4: C O NNECTI NG T O T HE N ETW ORK Ex itin g the Co nfigu ratio n Pr ogram T o save your configuration, type SA and pres s [Ret u rn]. Thi s comma nd saves the changes entered in the Ma in Configu r atio n scre en and re s tarts the M anagement Module.
A T ECHNICAL S PECIFI CATIONS Standards The Sup erStack II UPS Managem ent Mod ule has been d e s igned t o com ply with the fol lowing stan da rds: Ph ys ic al Prop ert i es Physic al Sp ec ification s Operating Envi r onm ent: 0-90% (noncondensin g) humidity Operating T emperature: 0-40 ° C (32-10 5° F ) Sa fet y UL 1950 CSA C 22.
DUA1 602-0AAA0 1 A-2 A P PE NDIX A: T ECHNICAL S P ECIFIC ATIO NS Ser i al Po rt P in O ut Figur e A-1 S erial Port Numberin g Onl y th ree lin ks shou ld be mad e. O the r p in d ef initi on s ar e fo r i nfor mat ion on ly, and ar e no t su pport ed.
B T R OUBLESHOOTING Use th e following troubleshooting chart to help you solve any problems that m ay occur with the Supe rSt ack II UPS M anagement Module. T able B- 1 T r oubleshooting C hart Pr obl em Possi ble Caus e Corr ecti ve Acti on Mana gement Modu le does not respo nd to SNMP get req uests, but does re spond to pi ngs.
DUA1 602-0AAA0 1 B-2 A P PENDI X B: T ROUBLESHOO TING The T oken Ring st ops fu nc tio nin g wh en the Manage ment Module p owers up and s tarts connec ting to the Toke n Rin g.
C T ECHNICAL S UPPORT 3Com provides easy a ccess t o technical support inform ation through a variety of se rvi ces. Thi s appendix desc ribes these services.
DUA1 602-0AAA0 1 C-2 A P PENDI X C: T ECHNICAL S UPPORT Acces s by ISDN ISDN users can dial-in to 3C omBBS using a digital modem for fast access up to 56 Kbps.
DUA1 602-0AAA0 1 3ComF acts A utomat ed Fax Service C- 3 2 Enter go threecom. 3 Pr ess [Ret urn] to see th e Ask3Com SM main menu . 3Com Facts A u t o mate d Fax Service 3Com Corporatio n’ s i ntera.
DUA1 602-0AAA0 1 C-4 A P PENDI X C: T ECHNICAL S UPPORT qualified to p rov ide a variety o f services, inc luding net work planning, installation, har dw are m aintenance, application tra i ning, and s upport services.
DUA1 602-0AAA0 1 Returni ng Pro ducts for Re pair C- 5 *These numbe rs ar e tol l-fr ee Re tur nin g Produ cts fo r Repa ir A product sent dire ctly to 3C om for repair must first be as signed a Retur n Materials Authorization (RM A) num ber .
DUA1 602-0AAA0 1 C-6 A P PENDI X C: T ECHNICAL S UPPORT.
E L E C T R O -M A G N E T I C C O M P A T A B I L I T Y S T A T E M E N T S F eder al C ommunica tion s C ommis sion Ra dio an d T el evisio n Inter fe ren ce Stat eme nt for Clas s B Dev ices T his equi pment has been test ed and f ound t o comply wi th the l imits for Cla s s B digi tal dev i ces, pur sua nt to pa rt 1 5 of th e FCC Rul es.
VC CI ST A TEM ENT.
Limit e d W arranty HA RDWARE : 3Com wa rrants its hardware p roducts to be f r ee from de f ects in workm a nship and materials, unde r normal use and service, fo r the fo llo w ing l e ngths of time fro m the date o f purchase from 3Com or its Authorized Reseller .
W ARRANTIES EX CL U S IV E : IF A 3COM P RODUCT DOES NO T OPERA TE AS W ARRANTED AB O VE , CUSTOMER’S SOLE REMEDY SHALL BE R EP AI R, R EP LACEMENT , OR REFUND OF THE PURCHASE PRICE P AID, A T 3COM’S OPTION.
An important point after buying a device 3Com 3C16021 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought 3Com 3C16021 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data 3Com 3C16021 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, 3Com 3C16021 you will learn all the available features of the product, as well as information on its operation. The information that you get 3Com 3C16021 will certainly help you make a decision on the purchase.
If you already are a holder of 3Com 3C16021, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime 3Com 3C16021.
However, one of the most important roles played by the user manual is to help in solving problems with 3Com 3C16021. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device 3Com 3C16021 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center