Instruction/ maintenance manual of the product 4.1 Sybase
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OneBridg e ® Real Time Ser v er 4.1 User Guide.
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i Copyright © 2000 -2003 Extende d Systems, Inc . and its l icensors . All rig hts reser ved. OneBridg e Products, including but not limited to OneBridg e Mobile Data Suite; and One Bridge Mob ile Gr.
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Ta b l e o f C o n t e n t s iii Section 1: Welcome to OneBri dge® Real Time Server ..... ......... ........ .. 1 About Rea l Time ........... ............. .......... ............. ......... ............. .......... ............. .......... ........
iv T able of Contents Pocket PC functions ....... .......... ............. ............. ......... ............. .......... ............. ............. ....... ... ..... 21 Navigatin g Real Tim e ........ ............... ......... ............... ....
v Ta b l e o f C o n t e n t s Section 5 : Managin g meetings ....... ........ ....... ......... ...... ......... ...... ......... ...... .. 53 Viewin g Day View...... ............. ......... ............. .......... ............. .......... .........
vi T able of Contents.
List of Figur es vii Palm handheld device and scrollbar .................................. ........................... ..................... 4 Menu items on a Palm ha ndheld device .................................... .................................
viii List of Figures Recipient List screen ........................ ......... ......... ......... ........................... ......... ......... .......... 41 Add Recipients screen ..................... ........................... ...................
Section 1 1 We l c o m e t o O n e B r i d g e ® Real Ti me Ser v er W elco me to O neB ridg e Real Time Ser ver . T hi s sect ion pr ovi d es infor mation abo ut: • Rea l Tim e .
2 W elcome to OneBr idge® Real Time Ser ver About this guide Thi s manua l provid e s you wit h a co mpre h ensive gui d e to p roced ures and requ irements fo r using R eal Time: • Section 1 (thi .
Section 2 3 Getting star ted This se ction out line s: • How mobile devices di f fer in functionality and how to use Real T ime on th em . Real Time is optimized for each device typ e. It is impor t ant to be familiar with the use of your mobile device before working with Real Time.
4 Getting s tar ted Palm functions This sec tio n guides you through using Re al Tim e on P alm hand held devices . T h is section review s t he following operations : • Navigating R eal Time • Ch.
5 Palm functi ons P alm ha ndheld dev ices l et you navigate through scr eens th at you hav e already viewe d in Real Time. Note It is r ecommended t hat you use Real Time’ s na vigation to mov e bac kward and fo rward thro ugh screens in stead of usin g the leftw ard and right ward pointing ar rows .
6 Getting s tar ted Entering text in text box es T ext b o xes let you enter infor mation in Real Time. When you select a text b ox, you can en ter text or edit its contents . T o enter text in a text box 1 T ap a text box. 2 Ty p e t e x t . Y ou can enter tex t using Graffi ti handwri ting or t he keypad.
7 Palm functi ons T o choose an item from a drop-down list bo x 1 T ap a list box. If all items do not fit on on e page, arrows appe ar at the top and bottom of th e list. Click the se arr ows to navig ate the lis t. 2 Ta p a n i t e m . T o choose an item from a list box • T ap a list box item.
8 Getting s tar ted Mobile phon e functions (UP .Link mic ro br owser ) This s ection guides y o u through using Rea l Time on mo bile phones t hat use th e UP .
9 Mobile phon e function s (UP .Link microbrowse r) Clicki ng buttons Most models of mobile pho nes ha v e tw o button s loca ted direc tly belo w the sc reen. These but tons correspond t o the com mands loca ted at the bottom of th e scree n, just above the bu ttons .
10 Getting s tar ted The following tab le lists some commo n buttons that yo u will encounter on the sc reen of your mobile ph on e when using Real Time. Note It is not reco mmended tha t you us e the Bac k button o n mobil e phones . Instead , use the Real Ti me nav igation button s .
11 Mobile phon e function s (UP .Link microbrowse r) T o choose a menu item 1 Highlight a menu item on the sc re en. Scroll using the ar row k eys until the arrow appears to th e left of the cho sen menu it em. Tip Y ou ca n also use t he keypad t o type th e numbe r cor res ponding to the m enu ite m.
12 Getting s tar ted Choosing items fr om lis t box es List boxes look similar to text boxes and me nu items. When you choo se a list box, the items in the list app ear on the sc reen. Y ou can the n use the ar row keys to s el ect an item from a list.
13 Mobile phone functions (Nokia microbrowser) Mobile phone fun ctions (Nokia micr obr owser) This s ection guides you through using Real Time on mobi le phones that use the N okia W AP-complian t microbro wser .
14 Getting s tar ted The following tab le lists some commo n buttons that yo u will encounter on th e screen of your Nokia mobile phon e when using R eal Ti me. Note It is not reco mmended tha t you us e the Bac k button o n mobil e phones . Instead , use the Real Ti me nav igation button s .
15 Mobile phone functions (Nokia microbrowser) Enteri ng tex t in te xt bo x es Y ou c an identify text boxes by the brackets that su r round the m . When you sele ct a tex t box, you ca n ente r text or edit its con t e nts. Figur e 2-12: En tering text on a mobi le phone (Nokia) 1.
16 Getting s tar ted T o cho ose an item fr om a list box 1 Use the arrow key s to na vigate to a lis t. 2 Click the List bu tt on. 3 Clic k the Select b utton to s elect an item i n the list. The r a dio butt on change s to sele c ted (filled ), in dicatin g that ite m is ch os en .
17 RIM device functi ons RIM device functions This sec tion guides you through using Real Time on RIM Handhel d devices . T his secti o n review s th e followi ng oper atio ns: • Navigatin g Real Ti.
18 Getting s tar ted Choosing menu ite ms A men u item appe ars as tex t on the scre en of the de vice. Choosing a menu item directs you to a nother screen in Real Time. Figur e 2-15: Choosing menu items on a RIM device 1. A highlighted menu item on the screen of a RIM device T o choose a menu item 1 Highlight a m enu item.
19 RIM device functi ons Enteri ng tex t in te xt bo x es T ext bo xes ar e ident ified b y the b rack ets t hat surround th em. When y ou selec t a text bo x, yo u can enter te xt or edit i ts conten ts Figur e 2-17: En tering text on a mobi le phone 1.
20 Getting s tar ted T o cho ose an item fr om a list box 1 Highlight the lis t. 2 Clic k the tra ckwheel to open the menu. 3 Select an d clic k the ShowL ist menu i tem. The conten ts of the list appear on screen. 4 Highlight an item in the list. 5 Clic k the trac kwheel.
21 P ocket PC functi ons P ock et PC func tions This se ction guides you through using Real Time on P oc ke t PC devices . This se c tion reviews the followin g op erations: • Navigatin g Real Time .
22 Getting s tar ted Choosing menu ite ms A menu item ap pears as a link in a W e b browser. Choosing a me nu item follows the link. Figur e 2-20: Choosing menu items on a Poc k et PC 1. A menu item on a Pock et PC T o choose a menu item • T ap the link.
23 P ocket PC functi ons Clicki ng buttons Butto ns in th e browse r on a Pocket PC a r e simi l ar to th ose in a Windows deskto p application. However , ins te ad of c licking them using a mouse , you tap them using a stylus . Figur e 2-21: Cl i cking buttons on a Pock et PC 1.
24 Getting s tar ted Entering text in text box es T e xt boxes in a W eb browser on a Pock e t P C are simila r to tho se in a Wind ows des ktop app lication . How ever , a Po cke t PC does not hav e a keyboard, s o you must tap the letters o n the on-s creen ke yb oard.
25 P ocket PC functi ons Choosing items fr om list bo x es List boxes in a W eb br owser on a Pocket PC are similar to tho se in a Windows deskto p application. However , ins te ad of c licking them using a mouse , you tap them using a stylus . Figure 2 -23: Choosing items from list bo xes on a P ock et PC 1.
26 Getting s tar ted W eb br ows er functi ons Thi s se ction guid es you throug h using Real Tim e o n W eb browser s , suc h as Internet Ex plorer or Ne tscape Na vig ator .
27 W eb browse r functions Choosing menu items A menu it em appears as a link in a W eb browser . Choo sing a men u item follows the link . Figur e 2-25: Choo sing menu i tems in a W eb br ows er 1. A menu item in a W eb browser Clicki ng buttons Button s in a W eb b rowser are similar t o those in a Windo ws deskto p application.
28 Getting s tar ted Entering text in text box es T e xt boxes in a W e b browser are simil ar to those in a Windows deskto p application. Figur e 2-27: Enterin g text in text bo x es in a W eb br owser 1.
29 Star ting Real Time Star ting Real Time Now that you are familiar with R eal Time’ s standard operations, yo u are read y to s tar t u sin g Real T ime . Fig ure 2-2 9: Lo gin sc reen Log ging in to Real Time takes you to the Main m enu. From th e Main men u, you ca n access all other features .
30 Getting s tar ted 5 Click L ogin. If y ou hav e creat ed a user pro file, t he follo wing screen s appear: • Profile Passw ord . The profile co ntains in for matio n about on e mail s er ver . This screen appears if you ha ve not specifi ed a passw ord f or the pr ofile .
31 Star ting Real Time Exchange Username field R eal Time for Exc hange allo ws the user to enter t he follo wing infor mation in th e Usernam e field: • NT User name - The Ex change Ser v er NT Domain name w ill be used from the metabase set tings or the Pa rams field.
32 Getting s tar ted.
Section 3 33 Managing messages Rea l Ti me lets you access many messaging features av ailable in your mail ser ver . In this sec tion, you will learn how to : • View messages . See “ Viewing messa g es” on page 33 . • Compose, reply to, forward, and delete mess a ges .
34 Managing mess ages mess ag e dire ctly from th e Inbo x list. Y ou ca n access many operat ions , suc h as forwardin g and replying to messages , from bot h the Message Header and the Mes sage Body screen s . F or more inf or mation, se e “R eplyin g to mes sages” on page 39 and “F orw arding messages ” on page 40.
35 Viewing me ssages T o view a messag e header 1 Fr om the Ma in men u, c hoose Inbo x. 2 Choose a me ssage. 3 Click Header . This displ ays the Message Hea der screen .
36 Managing mess ages T o filter messages 1 From the Main menu, choose In box. 2 Click the Find & S or t butt on. 3 Choose o ne or more of t he follo wing and ent er the criter ia to sort by: •F r o m •S u b j e c t •P r i o r i t y 4 Click Ap ply .
37 Compos ing mess age s T o compose a message 1 Fr om the Ma in men u, c hoose Compose . Tip Y ou c an also click C ompose f rom the Inbox. Figure 3 -4: Compose screen 2 Click T o . Note Y ou can a dd T o , CC , Subject , Priori ty , Message, and Attachment infor mati on in any order .
38 Managing mess ages Addi ng attachments If y ou are send ing emai l from a pla tform that sup ports it, yo u can att ach fil es to your em ail s . Cur re ntly , add ing at tachmen ts is su ppor ted on W e b browse rs only ; that is , on Netsca pe Na vigator an d Internet Explorer .
39 Replyi ng to mess age s T o forward your attachments to a third par ty for convers ion 1 Fr om the Ma in men u, c hoose Inbo x. 2 Choose a me ssage. 3 Click Msg or H eader . 4 Click Attcmt s (Atta chments) . A status message is returned, indicating the attac hments that were forward ed on for pr ocessi ng .
40 Managing mess ages For warding m essages Y ou can for ward messages from th e Inbox. T o forward a mess age 1 From the Main menu, choose In box. 2 Choose a messag e. 3 Click Ms g or H e ad er. 4 Cli ck F or ward . 5 F ollow steps 2-11 from “T o compose a message” on page 37.
41 Using the recip ient list Using the r ecipi ent list Y ou can u se the recipi ent list w hen you are: • Comp osing , re pl ying to, and forward ing me ssa ges • Scheduling and editing me etings The recipien t list let s you add any number of recipient s from Cont acts to your message or me eting request.
42 Managing mess ages Figur e 3-6: Add Recipients scr een The Sear ch scr een a ppea rs . 4 T ype in a first na me or last name to searc h, or click Bro wse to browse your con tacts. Tip Y o u ca n also search by n ame fr agments. F or exam ple, ente ring a “J” in t he First Name text bo x returns all first names beginning wit h a “J .
43 Using the recip ient list Removing re cipients from messages Y ou can remov e any of the recipien ts from the recipient list before you send a message. Th e recipient list m ust contain at least one n ame to send a message. T o delete a rec ipient fro m a message 1 Compose a messag e.
44 Managing mess ages.
Section 4 45 Using and managing contacts Rea l Ti me lets you view lists of contacts and maint a in your own list of contacts. A contact list contains infor mation , including names, address , fax and ph one numbe rs, and email addres ses. In this sec tion, you will learn how to : • Search and browse Contacts .
46 Using and ma naging contac ts Sear ching and br o wsing contact lists R eal Time lets yo u search for contacts b y first and last name an d browse the co ntents of y our Conta cts . When y ou browse a contacts list, yo u view a list of contact names .
47 Viewing c ontact d etails Figur e 4-2: Br ow sing contact s Viewing contact deta ils Y ou can view th e details of any conta ct. The con t act det ai ls can i nclud e information suc h as the name, a ddress , em ail, phone n umber , and fax number of the co ntac t.
48 Using and ma naging contac ts Figur e 4-3: Vie wing co nta ct details Tip After viewing co ntact de tails, y ou ca n also: • Dial th e contact. Se e “Dialing contacts” on page 48. • Email the contact. See “Emailin g c ontacts” on page 4 9.
49 Emailin g contacts Emaili ng conta cts Y ou can com pose an email m essage to a contac t directly fro m the conta ct details. T o send an ema il message to a co ntact 1 View th e con tac t det a il s . See “T o vi ew the co ntact deta ils” on pa g e 47.
50 Using and ma naging contac ts Figur e 4-5: Ad ding con tacts to Contacts T o ad d a co ntact 1 From the Main menu , choose Con ta cts . 2 Choose Add Co ntact.
51 Deleting contacts Deleting cont acts Real Time lets you dele te contacts . To d e l e t e a c o n t a c t 1 View th e con tac t det a il s . See “T o vi ew the co ntact deta ils” on pa g e 47. 2 Click Delete. A message appears c on firming that you w ant to permanently delete the conta ct from the li st.
52 Using and ma naging contac ts.
Section 5 53 Managing meetings Rea l Time ha s a calendar that lets you keep trac k of all of your meetings. Y ou can schedule mee tin gs in your calendar and change, delete, and send meetin g reminders for all meetings that you sc hedule. Y ou can als o schedule meetings with contacts fr om Global Contacts .
54 Managing me eting s V iew i n g D a y V iew When you vi ew the calend ar, t he Day Vi ew appears b y default, displaying a list of meetin gs for the cur rent date. Y ou have the ability to view previ ous and up coming meetin gs on a daily , weekly , o r monthly basis.
55 Viewing W e ek View Vi ew in g W e ek V iew The W eek View l ets y ou view all meet i n gs s c he duled wit hin t he s p an o f an ent ire w eek. Y ou ca n a l so view meetings sc h ed ul ed in up co min g an d previou s week s . Figure 5 -3: W eek View scre en T o view the W eek View 1 From th e Mai n m e nu, choos e C alend ar .
56 Managing me eting s Viewing Mo nth Vie w The Mont h View lets you view all meeting s scheduled within the span of the current month. Y ou c an also view meetings schedul ed in the upcomin g and pre vious m onths . Figur e 5-4: Mont h View s creen T o view the Month View 1 From the Main menu , choose Cal en dar .
57 Scheduling me etings Scheduling meetings Rea l Ti me lets you sc he dule me et ing s and add them to your calendar . Y ou can specify the details of a meet ing, including the date, subject, location, start time, duratio n, and atte n dees .
58 Managing me eting s 5 T ype te xt in the following text box es: •S u b j e c t •L o c a t i o n •D e s c r i p t i o n 6 R ep eat until you ha ve filled in all the fields you want.
59 Viewing de tails of meet ings T o schedule a me eting with a cur rent cont act 1 View th e con tac t det a il s . See “T o vi ew the co ntact deta ils” on pa g e 47. 2 Click Meet. The Edit Meet ing screen app ears . 3 F ollow st e ps 3-12 f rom “T o sche d ule a mee ting ” on pag e 57.
60 Managing me eting s Editing details of meetings R eal Time le ts you cha nge the details of meetings . These details in clude the date, su bje ct, locatio n, star t time, des cription, d uration, and atte ndees. Y ou can only ch ange the deta ils of meeti ngs that y ou hav e creat ed.
61 Canceling me etings Canceling meetings When using R eal Time, y o u can cancel th e meet i ngs th at y ou organized in your calen dar. Note Y ou can ca ncel only th e meetings t hat you ha ve cr eated. T o cancel a meeting 1 View the detail s of a meeting .
62 Managing me eting s Figur e 5-9: Meeting Reminder screen 3 Choo s e Ena b l e. 4 T ype te xt in the following text box es: •H o u r s •M i n u t e s Thi s is th e length of time pr ior to the m eeting tha t th e meetin g reminder will be sent. 5 Cli ck OK.
Section 6 63 Managing tasks Real Time lets you maintain and update a list of existing task s and create new tasks from your mobile device. In this section you will lear n how to: • View task details . See “Vie wi ng task de tails” on pag e 64. • Add new tasks .
64 Managing tasks Viewing task details Y ou can view detailed infor mat ion about existing tasks. This includes the sub j ec t, priority , status, descriptio n, star t date, a nd due date. T o view the d etails of a task 1 From the Main menu , choose T as k s.
65 Addin g tas ks Ad ding tasks Real Time lets you add new tasks to the task list. Y ou can spe cify infor mation—su ch as the sub ject, priority , stat us, an d start and due date s—for eac h task tha t you crea te. Figu re 6- 3: Adding tasks To a d d a t a s k 1 From th e Mai n m enu, choos e T asks.
66 Managing tasks 6 Choose an item from t he following list box es : •P r i o r i t y •S t a t u s 7 Clic k Sav e when y ou are finished , or clic k StartDate.
67 Editing tasks Editin g tasks R eal Time lets you edit the details of any task in your task list. Wh en you edit a task, you can change any or all of its details . To e d i t a t a s k 1 From th e Mai n m enu, choos e T asks. 2 Fr om the task li st, c hoos e a ta sk.
68 Managing tasks Marking tasks as complete When you hav e acc omplishe d a task, you ca n ma rk that ta sk as complete in Real Time. After you mark a task as complete, it no longer appears in your list of unc ompleted tasks, by default. T his setting ca n be ch a ng ed by yo u r s ys te m a dm i ni st r at or.
Section 7 69 Setting options Y ou c an set optio ns, such as: • Attac hme nts . Allows you to co nfigure a ttachments to be forw arded to a thi rd party for con versio n. • Auto login . When auto logi n is enabl ed, you ca n access the Real Time Main me nu from your por tal wi thout en te ring a use r name or pa s sword.
70 Sett ing o pti ons Attachments This opti on allo ws you t o configure the email a ddress of a third party for conve r ting attac hments ( for exampl e, http://www.equin.com/ ). When viewing me ssage s or head ers, y ou hav e th e option t o forward the em a il to that ema il addres s.
71 Auto log in T o enabl e auto login 1 From th e Main m e nu, choose O p tions. 2 Choose Auto Login. The A uto Login screen ap pears . Figur e 7-2: Au to Login scr een 3 Choose En able. A security war ning appears to in for m you that you will no long e r need a user name or passw ord to sig n on to R eal Time.
72 Sett ing o pti ons Signatur e Y ou can configure a si gnature to add to th e bottom o f each mail tha t yo u s en d f ro m Rea l Ti me . Note The signat ure can be text only . T o config ure a signature 1 From the Main menu, choose Opt ions. 2 Choo se Si gnat ure.
73 Star tup Star tup Y ou can se t your default star tup locatio n. This is the loc ation that will appear af ter you log in to Real Time, either man ually or automatically . T o ch oose your default star ting loc ation 1 From th e Main m e nu, choose O p tions.
74 Sett ing o pti ons Time zone Y ou can set the time zone you ar e curr ently in to facilitate appointme nt, calendar , and ot her time-based act ivities on y our mobile device . T o set your cur rent time zone 1 From the Main menu, choose Opt ions. 2 Choose Time Zone.
75 User prof iles User pr ofiles While inst alling R eal Time, the syste m administrator chooses wh ich mail ser vers are enabled. F or infor matio n abo ut mail ser vers , see the Real Time Administration Guide . Y ou can add, edit, and delete personal profile s for each mail ser ver that the sys tem admi nistrat or has ena b led.
76 Sett ing o pti ons Figure 7-7: A va ilable Profiles screen 3 Clic k Add. 4 Choo se a mai l p rovide r . Differe nt mail pr ovide rs appe a r depe nding on the mail provide rs that your sy stem ad ministrato r has ena ble d. 5 Depending on the mail provider, specify values for the following: • Display – the name o f the profile.
77 About About Y ou ca n get information about the ve rsion of Re al Time you ar e run n in g . T o get informatio n about Real Time 1 From th e Main m e nu, choose O p tions.
78 Sett ing o pti ons.
Section 8 79 Ad dendum for Lotus Domino and Notes Th is shor t adde ndum to the Us er Manual d escribe s slight differe nces i n the use r ex pe rien ce if you are us i n g Real Tim e with Lotus Do mino. Replicating personal addr ess books Th e pers onal add ress b ook must be replic ated to th e mail se r ver so tha t mobile cli ents can s ee it.
80 Addendum for Lotus Domino and No tes T o r eplica te a Lotus N otes pe r sonal address book t o the Domi no ser ver 1 Start Lo tus No tes . 2 Go to your worksp ace, and select your loca l addr e ss boo k . 3 From the File menu, choose Replication > New Replica.
81 A addi ng appoin tment ...... ........ ............. ............ .. 57 cont act ...... ............. ............ ............ 49 , 50 meeting ..... ............. ............ ............. ...... 57 recipient ................. ............ ......
82 Index cont act addi ng ........ ............. ........ ............. .......... 50 brow sing ............ ............ ......... ............ .. 46 calling ........ ............. ............ ............. ...... 48 chang ing .... ............. ...
83 Index F filtering email .......... ......... ............ ............. .......... 36 message ..... ............. ............ ............. ...... 36 finishing task ............ ............. ............ ......... .......... 68 forwarding email .
84 Index P Palm . ............ ............. ............ ............. ........ .... 3 function .............. ............ ............. ............ 4 using ...... ............. ............ ............. ........ .... 4 perso nal address book ....
85 Index T task ad ding .... ............. ........ ............. ............ .. 65 chang ing .... ............. ............ ............. ...... 67 completin g ............. ............ ......... .......... 68 crea ting . ......... ............ ..
86 Index.
An important point after buying a device Sybase 4.1 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sybase 4.1 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sybase 4.1 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sybase 4.1 you will learn all the available features of the product, as well as information on its operation. The information that you get Sybase 4.1 will certainly help you make a decision on the purchase.
If you already are a holder of Sybase 4.1, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sybase 4.1.
However, one of the most important roles played by the user manual is to help in solving problems with Sybase 4.1. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sybase 4.1 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
