Instruction/ maintenance manual of the product IP10 Swissvoice
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IP10S / IP10 Corded IP phone User guide.
IP10S / IP10 us er gui de 1 02P182 000A en Contents Contents For y our saf ety .................................................................................................................. ................. 3 Cer tificatio n in for m a tion .....
IP10S / IP10 us er gui de 2 02P182 000A en Memory key s .................................................................................................................................... 24 Save me mory key s ........................................
IP10S / IP10 us er gui de 3 02P182 000A en For your safety Pleas e read the f ollowing s afety prec autions before s etting up your phone. Certificat ion information This equipment has been t ested and found to comply with the limits for a Cl ass A digital devic e, pursuant t o part 15 of the Federal Comm unications Commissi on Rules.
IP10S / IP10 us er gui de 4 02P182 000A en For your safety Connection Plug t he tel ephone’s connecti ng cables into the appropriat e sock ets onl y. Never t ry to change the plugs on the c onnecting c ables. Only a Swissvoic e pow er adaptor m ust be used with the IP10S and IP10 phones.
IP10S / IP10 us er gui de 5 02P182 000A en Your phon e Introduct ion Your IP phone is a full-feat ure telephone that provides voice communicat ion over an IP (Internet Protoc ol) network. You can use it as a traditional anal og phone, allowing you to make and receive telephone ca lls.
IP10S / IP10 us er gui de 6 02P182 000A en Your phon e Displ ay ke ys 1 OK Confirmat ion ke y : enables acc ess to t he menu i n standby m ode, performs a setting opti on, a servic e or a call. 2 C Clear ke y : exits to higher-l evel m enu (short c lick) or to t he standby display (lo ng cli ck).
IP10S / IP10 us er gui de 7 02P182 000A en Your phon e Keys version B Version B Displ ay ke ys 1 OK Confirmat ion ke y : enables acc ess to t he menu i n standby mode, performs a setting opti on, a servic e or a call. 2 C Clear ke y : exits t o higher-level m enu (short click) or to st andby display (long cli ck).
IP10S / IP10 us er gui de 8 02P182 000A en Your phon e 5-6 Scrol ling key s: enable browsing through m enus and setting options. 5 In st andby mode, s hows the m ost recently c alled numbers. 6 Scrol ls in the phone books. Au d i o k e ys 7 Loudspeaker key : ac tivat es louds peaker and hands-f ree functi ons.
IP10S / IP10 us er gui de 9 02P182 000A en Your phon e This icon is blinking. Y ou have received one or more voice m essages. Do not dist urb servic e. All your c alls are forwarded t o your voic e mail. All your calls are forwarded to the n umber you have chosen.
IP10S / IP10 us er gui de 10 02P182 000A en Getting started Package contents 1 t elephone set 1 handset 1 s piral handset connect ing cable 1 Ethernet c able (100 base T) 1 wall m ounting kit 1 short operating i nstruction (A5 paper sheet) 1 non-print ed st icker f or feature k eys (versi on B only) Separatel y delivered: 1 power supply.
IP10S / IP10 us er gui de 11 02P182 000A en Getting started Wall mounti ng option: you have the possibility to fix your telephone in wall mount ing position. Place the plastic part on the base o f the t elephone (9). Place t wo screws distants of 126 m m, to hang t he telephone (10).
IP10S / IP10 us er gui de 12 02P182 000A en Call fun ctions M aki n g a c al l Key in the phone number you want to call. C Press t he Clear k ey t o delete t he character to t he left of t he cursor or press and hold to delete all and abort the dialing preparat ion.
IP10S / IP10 us er gui de 13 02P182 000A en Call fun ctions Speed dialin g a phone number (see "Memory k eys", page 24) Assum ing you have assigned a phone number to one of the memory keys ( to and ), you can cal l that phone num ber: Press and hol d the memory key you want.
IP10S / IP10 us er gui de 14 02P182 000A en Call fun ctions From the unanswered calls message In st andby mode, new unanswered c alls are announc ed by a message and the bl inking envel ope indic ator.
IP10S / IP10 us er gui de 15 02P182 000A en Call fun ctions Making a call with a headset A headset can be used instead of the handset. The headset function has t o be a ct ivated in the User settings m enu (see “Headset”, page 33). Dial the n umber or select a name or number in a list.
IP10S / IP10 us er gui de 16 02P182 000A en Call fun ctions Options during a call Group listen ing Group li stening is usef ul when other indivi duals in t he room need t o listen to t he convers ation. Press t he Louds peaker key during t he call. The s ymbol is displayed.
IP10S / IP10 us er gui de 17 02P182 000A en Tele phony serv ices A number of servic es are offered to help you handle your calls w it h ease. Many of the services are offered by the Call manager. Consequent ly, the s ervices listed in t his paragraph m ay not be offered if not support ed by the Call manager.
IP10S / IP10 us er gui de 18 02P182 000A en Tele phony serv ices Conference During a cal l, if you w ant to set up a conferenc e w it h a third party: Press t he S ervice key. Scroll to sele ct Conference . OK Press the OK key t o confirm. Key in the number you want to call.
IP10S / IP10 us er gui de 19 02P182 000A en Tele phony serv ices Voice Mail To c onsult your voi ce mail, press the Servi ce key. OK Selec t Voice mail . Your Voice mai l is c alled automaticall y. or F1 Press the F1 key (pre-program med key in versi on A) or any assigned voic e mail key (F1 to F4).
IP10S / IP10 us er gui de 20 02P182 000A en Tele phony serv ices To deactivat e “Do not disturb”: Press t he S ervice key. Scroll to Do not disturb OFF . OK Press the OK key t o select. OK Press t he OK k ey once agai n to deact ivate. Call Forward You can f orward incomi ng calls t o another phone number or t o your voic e mail.
IP10S / IP10 us er gui de 21 02P182 000A en Phone b ook You can save names and phone numbers in the phone’s memory (private phone book). You can also use the c ommon phonebook saved by the s ystem admi nistrator. Your private phone book may save up to 100 names and phone numbers.
IP10S / IP10 us er gui de 22 02P182 000A en Phone b ook Searching for names and phone nu mbers In standby mode Press the P hone book key. OK Select the phone book you want to searc h in, or select A ll . Key in the first l etter of the name. OK Press t he OK key.
IP10S / IP10 us er gui de 23 02P182 000A en Phone b ook Use the Navi gation k eys to sc roll to a nam e. OK Press the OK key t o access the Options . OK Selec t Info to display the phone number or Call to start a se cond call . Modify ing names and phone numbers OK In standby mode Press t he OK k ey to acc ess t he menu and s elect Phone book .
IP10S / IP10 us er gui de 24 02P182 000A en Memo ry keys Each k ey of the k eypad and feat ure keys can be used for s aving a phone number or a func tion. … F4 F3 F2 F1 Save memor y keys OK In standby mode Press the OK key t o access the Menu and select Memory keys .
IP10S / IP10 us er gui de 25 02P182 000A en Memo ry keys Speed dialing using memor y key s A c tivating a fu nction To activat e a function saved in a memory key, In s tandby m ode, Press and hold t he number key until the nam e function is di splayed, or F2 Press a feat ure key (F2 is an exampl e).
IP10S / IP10 us er gui de 26 02P182 000A en Call lists Your phone regist ers the last 30 phone numbers of missed, dialed and received calls. In s tandby m ode, OK Press t he OK k ey to acc ess t he menu and s elect Cal l lists . Use the navigat ion keys to sc roll up to the list you want t o consult.
IP10S / IP10 us er gui de 27 02P182 000A en Call lists When the voice mail number is programmed on a feature key, it blink s slowly to announce new voice mail messages. Press the OK key t o Listen to new mess ages or use t he backlight ed voice m ail key i f set.
IP10S / IP10 us er gui de 28 02P182 000A en Using th e me nu The phone offers you an extensive range of functi ons that allow y ou to c ustomize the phone to your needs and use it with ease.
IP10S / IP10 us er gui de 29 02P182 000A en Using th e me nu List of menu funct ions Menu Phone book Searc h All Scroll Pr ivate New entr y Common Edit Erase Call lists Un answ ered ca lls Answered ca.
IP10S / IP10 us er gui de 30 02P182 000A en Using th e me nu Menu Admin settings Curren t settin gs Change set ting s Boot v ersion DSP versi on MAC a ddress DHCP IP address Subnet m ask DNS ad dress .
IP10S / IP10 us er gui de 31 02P182 000A en Config uring user param eters Setting param eters are divided into two categori es: - User setti ngs: You c an freely choos e the sett ing options for t he functi ons offered in t his category.
IP10S / IP10 us er gui de 32 02P182 000A en Config uring user param eters Rhythm In the Ringin g tones main m enu, OK Selec t Rh y thm by pressing t he OK key. OK Selec t In ternal ring or External ring by pressi ng the OK key. Increas e or dec rease the rhythm us ing the navi gation k eys.
IP10S / IP10 us er gui de 33 02P182 000A en Config uring user param eters In the User settings m ain m enu, OK Selec t Di s pl a y by press ing the OK key. OK Selec t Id le screen by press ing the OK key. Use the Navigat ion keys t o scroll t o the opt ion you are looki ng for.
IP10S / IP10 us er gui de 34 02P182 000A en Config uring user param eters Voice ma il nu mber You can save a personal voic e mail nu m ber, which will be used when the network voice mail is not set or not availabl e. In the User settings m ain m enu, Scroll up to Other settings and sel ect it.
IP10S / IP10 us er gui de 35 02P182 000A en Config uring user param eters Reset You can res et some of t he menu set tings to t heir ori ginal values by c hoosing whether to restore factory sett ings .
IP10S / IP10 us er gui de 36 02P182 000A en Config uring user param eters Clock setting You can c hange the tim e settings i f the t ime is not aut omatically given by t he network. Scroll up to Clock m ain menu and press the OK key. OK Scroll and sele ct Clock setting by press ing the OK key.
IP10S / IP10 us er gui de 37 02P182 000A en Config uring thr ough a Web brow ser You can also configure your phone using any Web browser. It offers you a user-f riendly interface for setti ng and modifying parameters, savi ng and using your phone book, and the mem ory keys.
IP10S / IP10 us er gui de 38 02P182 000A en Config uring thr ough a Web brow ser 4- Clic k on User 5- A window is displayed asking f or User na m e and Pass w ord . 6- Enter user in the use rname field and user in the pa sswo rd f ield. 7- The follo wing screen appears: The menu s ettings appear on t he left of the sc reen.
IP10S / IP10 us er gui de 39 02P182 000A en Config uring thr ough a Web brow ser The fifth language is custom izable by your system administ rator, who is able to dow nload anot her language. Phone paramete rs This gi ves an overvi ew of t he m ain technic al parameters.
IP10S / IP10 us er gui de 40 02P182 000A en Config uring thr ough a Web brow ser Al a r m To activat e an alar m , select the On button and key in the t ime and a text which will be displayed when the alarm rings. Once th e alar m is a ctivated , the symbol appears at bottom ri ght of the phone displ ay.
IP10S / IP10 us er gui de 41 02P182 000A en Appendi x Troubleshoot ing If your phone is not funct ioning as it shoul d, first try to find t he fault in the following t able. The following tips should hel p you correc t t he fault: Problem Possible cause Remed y No dialing t one.
IP10S / IP10 us er gui de 42 02P182 000A en Appendi x In the event of a cl aim under the guarant ee, please c ontact the res eller or the s ervice operat or from whom you purc hased the t elephone.
An important point after buying a device Swissvoice IP10 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Swissvoice IP10 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Swissvoice IP10 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Swissvoice IP10 you will learn all the available features of the product, as well as information on its operation. The information that you get Swissvoice IP10 will certainly help you make a decision on the purchase.
If you already are a holder of Swissvoice IP10, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Swissvoice IP10.
However, one of the most important roles played by the user manual is to help in solving problems with Swissvoice IP10. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Swissvoice IP10 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center