Instruction/ maintenance manual of the product SUPERO H8QGI+-F Supermicro
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H8QG6+-F H8QGi+-F USER’S MANUAL Revision 1.1c ® S UPER.
The information in this User ’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates.
Preface iii Preface About This Manual This manual is written for system integrators, PC technicians and knowledgeable PC users. It provides information for the installation and use of the H8QG6/i+-F serverboards. The H8QG6+-F serverboard includes onbard SAS2 support while the H8QGi+-F does not.
iv H8QG6/i+-F Serverboard User ’ s Manual Notes.
v T able of Contents Chapter 1 Introduction 1-1 Overview ......................................................................................................... 1-1 Checklist ..........................................................................
vi JIBTN1 Header (only on H8QG6+-F) ...................................................... 2-12 Fan Headers ............................................................................................. 2-13 Serial Ports ...............................
T able of Contents vii 2-12 Installing Drivers ............................................................................................ 2-25 Supero Doctor III ........................................................................................
Notes viii H8QG6/i+-F Serverboard User ’ s Manual.
Chapter 1: Introduction 1-1 Chapter 1 Introduction 1-1 Overview Checklist Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry . Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance.
1-2 H8QG6/i+-F Serverboard User ’ s Manual 1-2 Contacting Supermicro Headquarters Address: Super Micro Computer , Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. T el: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.
Chapter 1: Introduction 1-3 Figure 1-1. H8QG6+-F Image.
1-4 H8QG6/i+-F Serverboard User ’ s Manual Notes: Jumpers not indicated are for test purposes only . Not all ports, jumpers or LED Indicators are available on all serverboards.
Chapter 1: Introduction 1-5 H8QG6/i+-F Quick Reference Jumper Description Default Setting JBT1 CMOS Clear (See Section 2-7) JI 2 C1/JI 2 C2 I 2 C to PCI-E Slot Enable/Disable Both Closed (Enabled) JPB.
1-6 H8QG6/i+-F Serverboard User ’ s Manual Connector Description COM1/COM2 COM1 Serial Port/Header F AN 1-9 Chassis/CPU Fan Headers IPMI LAN Dedicated IPMI LAN Port JD1 Speaker Header JF1 Front Pane.
Chapter 1: Introduction 1-7 Motherboard Features CPU • Quad AMD Opteron 6000 series (AMD Socket G34 type) processors Note: Y ou must install at least two processors for full functions to be supported.
1-8 H8QG6/i+-F Serverboard User ’ s Manual ACPI Features • Microsoft OnNow • Slow blinking LED for suspend state indicator • BIOS support for USB keyboard • W ake-On-LAN (WOL) • Internal/e.
Chapter 1: Introduction 1-9 G34-SOCKET #3 8x DIMM 8x DIMM FWH Keyboard/ Mouse LPC SIO W83527DHG-P G34-SOCKET #2 VRM G34-SOCKET #4 AMD SR5690 PCIE (X16) H/W_MONITOR W83795 LPC BUS 9_FAN_CONN. VRM 6x PORTS SATA_CONN SATA HT Link HT Link VRM VRM HT Link 16x16-5.
1-10 H8QG6/i+-F Serverboard User ’ s Manual 1-3 Chipset Overview The H8QG6/i+-F serverboard is based on the AMD SR5690/SP5100 chipset. This chipset functions as a Media and Communications Processor (MCP). Controllers for the system memory are integrated directly into AMD Opteron processors.
Chapter 1: Introduction 1-1 1 CPU Overheat/Fan Fail LED and Control This feature is available when the user enables the CPU overheat/Fan Fail warning function in the BIOS. This allows the user to de fi ne an overheat temperature. When this temperature is exceeded or when a fan failure occurs, the Overheat/Fan Fail warning LED is triggered.
1-12 H8QG6/i+-F Serverboard User ’ s Manual W ake-On-LAN (WOL) W ake-On-LAN is de fi ned as the ability of a management application to remotely power up a computer that is powered off.
Chapter 1: Introduction 1-13 The IRQs, DMAs and I/O space resources of the Super I/O can be fl exibly adjusted to meet ISA PnP requirements, which support ACPI and APM (Advanced Power Management).
1-14 H8QG6/i+-F Serverboard User ’ s Manual Notes.
Chapter 2: Installation 2-1 Chapter 2 Installation 2-1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. T o prevent damage to your system board, it is important to handle it very carefully . The following measures are generally suf fi cient to protect your equipment from ESD.
H8QG6/i+-F Serverboard User's Manual 2-2 ! 2-2 Processor and Heatsink Installation Exercise extreme caution when handling and installing the processor . Always connect the power cord last and always remove it before adding, removing or changing any hardware components.
Chapter 2: Installation 2-3 Installing the Heatsinks We recommend the use of active type heatsinks (except for 1U systems). Use any onboard fan header for the CPU's heatsink fan. T o install the heatsink, please follow the installation instructions that are included with your heatsink package.
H8QG6/i+-F Serverboard User's Manual 2-4 2-3 Mounting the Motherboard into a Chassis All motherboards have standard mounting holes to fi t different types of chassis. Make sure that the locations of all the mounting holes for both the motherboard and the chassis match.
Chapter 2: Installation 2-5 3. Gently press down on the memory module until it snaps into place. 4. With four DIMMs installed, repeat step 2 to populate the CPU2 DIMM slots. Always install four DIMMs to both CPU DIMM slots for more ef fi cient operation.
H8QG6/i+-F Serverboard User's Manual 2-6 Memory Population for Optimal Performance -For a Motherboard with One CPU (CPU1) Installed # DIMMS CPU Channel 1 Channel 2 Channel 3 Channel 4 4 DIMMs CPU.
Chapter 2: Installation 2-7 Note 2 : Due to memory allocation to system devices, the amount of memory that remains available for operational use will be reduced when 4 GB of RAM is used.
H8QG6/i+-F Serverboard User's Manual 2-8 2-5 PCI Expansion Cards A riser card is used to support one standard size (full height full length) PCI expansion card. Installing a PCI Expansion Card 1. Con fi rm that you have the correct riser card for your chassis model and the add-on card includes a standard bracket.
Chapter 2: Installation 2-9 1 2 5 4 3 6 7 8 9 2-6 I/O Port and Control Panel Connections The I/O ports are color coded in conformance with the PC99 speci fi cation to make setting up your system easier . See Figure 2-2 below for the colors and locations of the various I/O ports.
H8QG6/i+-F Serverboard User's Manual 2-10 2-7 Connector De fi nitions Power Connectors A 24-pin main power supply connector(JPW1) and three 8-pin CPU PWR connectors (JPW2/JPW3) on the motherboard. These power connectors meet the SSI EPS 12V speci fi cation.
Chapter 2: Installation 2-1 1 Power LED Connector The Power LED connector is on pins 15 and 16 of JF1. See the table on the right for pin de fi nitions. Power LED Pin De fi nitions (JF1) Pin# De fi nition 15 PW_ON 16 Ground HDD/FP UID Switch The HDD/UID Switch connections are located on pins 13/14 of JF1.
H8QG6/i+-F Serverboard User's Manual 2-12 Universal Serial Bus Ports T wo Universal Serial Bus ports (USB 2.0) are located beside the Keyboard and Mouse PS2 ports. One additional T ype A port (USB6) is also included on the motherboard. See the table on the right for pin de fi nitions.
Chapter 2: Installation 2-13 Fan Header Pin De fi nitions Pin# De fi nition 1 Ground 2 +12V 3 T achometer 4 PWR Modulation Fan Headers This motherboard has nine fan headers (Fan1 to Fan9). These 4-pin fans headers are backward compatible with 3-pin fans.
H8QG6/i+-F Serverboard User's Manual 2-14 SMBus Header The header at SMBus is for the System Management Bus. Connect the appropriate cable here to utilize SMB on the system.
Chapter 2: Installation 2-15 Power LED/Speaker On the JD1 header , pins 1~3 are used for power LED indication, and pins 4-7 are for the speaker . See the tables on the right for pin de fi nitions. If you wish to use the onboard speaker , you should close pins 6~7 with a jumper .
H8QG6/i+-F Serverboard User's Manual 2-16 T rusted Platform Module Header This header is used to connect a T rusted Platform Module (TPM), available separately from a third-party vendor .
Chapter 2: Installation 2-17 2-8 Jumper Settings Explanation of Jumpers T o modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector .
H8QG6/i+-F Serverboard User's Manual 2-18 I2C to PCI-Express Slot JI 2 C1/JI 2 C2 allows you to enable the I 2 C bus to communicate with the PCI-Express slot. For the jumpers to work properly , please set both jumpers to the same setting. If enabled, both jumpers must be enabled.
Chapter 2: Installation 2-19 Backpanel USB W ake-Up Enable (JPUSB1) Jumper Settings Jumper Setting De fi nition Pins 1-2 Enabled (default) Pins 2-3 Disabled USB W ake-Up JPUSB1 jumper allows you to "wake up" the system by pressing a key on the USB keyboard or by clicking the USB mouse of your system.
H8QG6/i+-F Serverboard User's Manual 2-20 2-9 Onboard Indicators LAN1/LAN2 LEDs The Ethernet ports (located beside the VGA port) have two LEDs. On each Gb LAN port, one LED blinks to indicate activity while the other may be green, amber or off to indicate the speed of the connection.
Chapter 2: Installation 2-21 2-10 SAS and SA T A Drive Connections SA T A Ports There are no jumpers to con fi gure the SA T A ports, which are designated SA T A0 through SA T A5.
H8QG6/i+-F Serverboard User's Manual 2-22 2-1 1 Enabling SA T A RAID Now that the hardware is set up, you must install the operating system and the SA T A RAID drivers, if you wish to use RAID with your SA T A drives.
Chapter 2: Installation 2-23 Figure 2-4. BIOS Setup Screen Note: Y ou need to have an external USB fl oppy when building the driver diskette. Window's Vista, Windows 2008 or later Windows OS systems can use a USB stick instead of a fl oppy .
H8QG6/i+-F Serverboard User's Manual 2-24 4. After exiting the BIOS Setup Utility , the system will reboot. When prompted during the startup, press the <CTRL+A> key when prompted to run the Dot- Hill RAID Utility program (see Figure 2-5).
Chapter 2: Installation 2-25 Figure 2-6. Driver/T ool Installation Display Screen 2-12 Installing Drivers The CD that came bundled with the system contains drivers, some of which must be installed, such as the chipset driver . After inserting this CD into your CD-ROM drive, the display shown in Figure 2-6 should appear .
H8QG6/i+-F Serverboard User's Manual 2-26 Supero Doctor III The SuperDoctor® III program is a Web base management tool that supports remote management capability . It includes Remote and Local Management tools. The local management is called SD III Client.
Chapter 2: Installation 2-27 Note: The SuperDoctor III program and User ’s Manual can be downloaded from the Supermicro web site at http://www .supermicro.com/products/accessories/software/ SuperDoctorIII.cfm.For Linux, we recommend that you use the SuperoDoctor II application instead.
H8QG6/i+-F Serverboard User's Manual 2-28 Notes.
3-1 Chapter 3: T roubleshooting Chapter 3 T roubleshooting 3-1 T roubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘T echnical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter .
3-2 H8QG6/i+-F Serverboard User's Manual 4. T urn the power switch on and off to test the system. 5. The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one. No Video 1. If the power is on but you have no video, remove all the add-on cards and cables.
3-3 Chapter 3: T roubleshooting 3-2 T echnical Support Procedures Before contacting T echnical Support, please take the following steps. Also, note that as a motherboard manufacturer , we do not sell directly to end-users, so it is best to fi rst check with your distributor or reseller for troubleshooting services.
3-4 H8QG6/i+-F Serverboard User's Manual Select your motherboard model on the web page and download the corresponding BIOS fi le to your computer . Unzip the BIOS update fi le, in which you will fi nd the readme.txt ( fl ash instructions), the afudos.
Chapter 4: BIOS 4-1 Chapter 4 BIOS 4-1 Introduction This chapter describes the AMIBIOS™ Setup utility for the H8QG6/i+-F serverboard. The AMI ROM BIOS is stored in a fl ash chip and can be easily upgraded using a fl oppy disk-based program.
4-2 H8QG6/i+-F Serverboard User ’ s Manual 4-2 Main Menu When you fi rst enter AMI BIOS Setup Utility , you will see the Main Menu screen. Y ou can always return to the Main Menu by selecting the Main tab on the top of the screen with the arrow keys.
Chapter 4: BIOS 4-3 Hit 'DEL' Message Display Use this option to Enable or Disable the "Press DEL to run setup" message in POST . Interrupt 19 Capture Select Enabled to allow ROMs to trap Interrupt 19. The options are Enabled and Disabled.
4-4 H8QG6/i+-F Serverboard User ’ s Manual CPU DownCore Mode This option sets the CPU DownCore Mode for your system. If you change this option then a cold reset is required. Options include Auto Mode , Maximum Core Level, No Leveling, 2 Cores, 4 Cores, 6 Cores, 8 Cores, 10 Cores and 12 Cores.
Chapter 4: BIOS 4-5 ECC Con fi guration ECC Mode This submenu sets the level of ECC protection. Options include Disabled, Basic , Good, Super , Max and User . Selecting User activates the other op- tion for user setting. Note: The "Super" ECC mode dynamically sets the DRAM scrub rate so all of memory is scrubbed in 8-hours.
4-6 H8QG6/i+-F Serverboard User ’ s Manual Legacy USB Support Select "Enabled" to enable the support for USB Legacy . Disable Legacy support if there are no USB devices installed in the system. "Auto" disabled Legacy support if no USB devices are connected.
Chapter 4: BIOS 4-7 Use this value if the IDE disk drive support cannot be determined. Select 0 to allow BIOS to use PIO mode 0, which has a data transfer rate of 3.3 MBs. Select 1 to allow BIOS to use PIO mode 1, which has a data transfer rate of 5.2 MBs.
4-8 H8QG6/i+-F Serverboard User ’ s Manual PCI/PNP Con fi guration Clear NVRAM Select Y es to clear NVRAM during boot-up. The options are Y es and No . Plug & Play O/S Select Y es to allow the OS to con fi gure Plug & Play devices. (This is not required for system boot if your system has an OS that supports Plug & Play .
Chapter 4: BIOS 4-9 Serial 2 Address This option speci fi es the base I/O port address and Interrupt Request address of serial port 2. Select "Disabled" to prevent the serial port from accessing any system resources. When this option is set to "Disabled", the serial port physically becomes unavailable.
4-10 H8QG6/i+-F Serverboard User ’ s Manual Sredir Memory Display Delay Use this setting to set the delay in seconds to display memory information. Options are No Delay , 1 sec, 2 secs and 4 secs. Hardware Health Con fi guration CPU Overheat T emperature This setting allows you to specify the type of alarm for CPU overheating.
Chapter 4: BIOS 4-1 1 ACPI V ersion Features Use this setting the determine which ACPI version to use. Options are ACPI v1.0, ACPI v2.0 and ACPI v3.0. ACPI APIC Support Determines whether to include the ACPI APIC table pointer in the RSDT pointer list.
4-12 H8QG6/i+-F Serverboard User ’ s Manual MAC Address In the fi eld provided here enter the MAC address in the hex form of xx.xx. xx.xx.xx.xx with xx in hex form only . The current MAC address in the BMC is shown. Subnet Mask In the fi eld provided here enter the Subnet address in the decimal form of xxx.
Chapter 4: BIOS 4-13 4-6 Security Settings Menu AMI BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set fi rst. Change Supervisor Password Select this option and press <Enter> to access the sub menu, and then type in the password.
4-14 H8QG6/i+-F Serverboard User ’ s Manual CD/DVD Drives This feature allows you to specify the boot sequence from the list of available CD/ DVD drives.
Chapter 4: BIOS 4-15 Load Optimal Defaults T o set this feature, select Load Optimal Defaults from the Exit menu and press <Enter>. Then Select "OK" to allow BIOS to automatically load the Optimal Defaults as the BIOS Settings.
4-16 H8QG6/i+-F Serverboard User ’ s Manual Notes.
Appendix A BIOS Error Beep Codes During the POST (Power-On Self-T est) routines, which are performed each time the system is powered on, errors may occur . Non-fatal errors are those which, in most cases, allow the system to continue the boot-up process.
A-2 H8QG6/i+-F Serverboard User ’ s Manual Notes.
B-1 Appendix B: BIOS POST Checkpoint Codes Appendix B BIOS POST Checkpoint Codes When AMIBIOS performs the Power On Self T est, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, diagnostic equipment can be attached to the computer to read I/O port 0080h.
B-2 H8QG6/i+-F Serverboard User ’ s Manual B-2 Bootblock Recovery Codes The bootblock recovery checkpoint codes are listed in order of execution: Checkpoint Code Description E0h The onboard fl oppy controller if available is initialized. Next, beginning the base 512 KB memory test.
B-3 Appendix B: BIOS POST Checkpoint Codes B-3 Uncompressed Initialization Codes The following runtime checkpoint codes are listed in order of execution. These codes are uncompressed in F0000h shadow RAM. Checkpoint Code Description 03h The NMI is disabled.
B-4 H8QG6/i+-F Serverboard User ’ s Manual Checkpoint Code Description 2Eh Completed post-video ROM test processing. If the EGA/VGA controller is not found, performing the display memory read/write test next. 2Fh The EGA/VGA controller was not found.
B-5 Appendix B: BIOS POST Checkpoint Codes Checkpoint Code Description 54h Shutdown was successful. The CPU is in real mode. Disabling the Gate A20 line, parity , and the NMI next. 57h The A20 address line, parity , and the NMI are disabled. Adjusting the memory size depending on relocation and shadowing next.
B-6 H8QG6/i+-F Serverboard User ’ s Manual Checkpoint Code Description 99h Any initialization required after the option ROM test has completed. Con fi guring the timer data area and printer base address next. 9Ah Set the timer and printer base addresses.
An important point after buying a device Supermicro SUPERO H8QGI+-F (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Supermicro SUPERO H8QGI+-F yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Supermicro SUPERO H8QGI+-F - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Supermicro SUPERO H8QGI+-F you will learn all the available features of the product, as well as information on its operation. The information that you get Supermicro SUPERO H8QGI+-F will certainly help you make a decision on the purchase.
If you already are a holder of Supermicro SUPERO H8QGI+-F, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Supermicro SUPERO H8QGI+-F.
However, one of the most important roles played by the user manual is to help in solving problems with Supermicro SUPERO H8QGI+-F. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Supermicro SUPERO H8QGI+-F along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
