Instruction/ maintenance manual of the product R5900004/01 Barco
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Cl i ckS h a r e Installation Guid e R5900004/01 28/03/2013.
Barc o nv President Kennedypark 35, 8 500 Kortrijk, Belgium Phone: +32 56.23.32.11 Fax: +32 56.26.22.62 Support: www.barco.com/esupport Visit us at the web: www.
Changes Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not limited to the implied war- ranties or merchantability and fi tness for a particular purpose.
3. Barco shall hold you harmless and indemnify you from and against direct damages, losses and expenses arising fr om infringement or alleged infringement of any patent, trademark or copyright of such.
9. This Software License is t he only understanding and agreement between you and Barco for use of the Software by you and/ o r Autho- rized Users. The Software License supersedes all other comm unica.
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EN55022/CISPR22 Class A ITE (Information T echnology Equipment) Class A ITE is a category of all other ITE which satis fi es the class A ITE limits but not the class B ITE limits. Such equipm ent should not be restricted in its sale but t he following warning shall be included in the instructions for use: War nin g : This is a class A product.
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Tabl e of con tent s T ABLE OF CONTEN TS 1 . I n t r o d u c t i o n t o t h e I n s t a l l a t i o n G u i d e ..... ........ ...... ...... ........ ...... ........ ...... ...... ........ ...... . 3 1 . 1 A b o u t t h i s G u i d e ................
Tabl e of con tent s 2 R5900004 CLICKSHA RE 28/03/2013.
1. Introd uction t o the Instal lation Gu ide 1. INTRODUCTION TO THE INST ALLA TION GUIDE In this section you get a short introduct ion to the available ClickShare documentation. • About this Guide • About the doc umentation • Symbols and fonts 1.
1. Intr oduction to t he Instal lation Guide 1.3 Symbols and fonts Symbol overview The following icons are us ed in the manual : Caution Warn in g Info, term de fi nit ion.
2. ClickS hare Spec ificatio ns 2. CLICKSHARE SPE CIFICA TIONS About this chapter It gives an overview the speci fi cations of a ClickShare set. and of the different components in the set.
2. ClickS hare Spec ificatio ns Regional version Accessories included European version (R9861005EU) • power cables of type C and type G • wall/ceiling mounting brackets • a DVI to VGA converter .
2. ClickS hare Spec ificatio ns Lifeti me MTBF = 40,000h (90% con fi de nce level) MTBF = 1 00,000h (60% con fi denc e level) MTBF conditions: • Environment: Ground B enign • T emperature: 25°C.
2. ClickS hare Spec ificatio ns Connection with Base Unit USB Vide o Input Single link DVI Video O utput USB mini type B Powe r Using external power adaptor (included in the package): • DC output: 5V , 2A • AC input: 100-240V , 50-60 Hz, 0.
2. ClickS hare Spec ificatio ns Ta b l e 2 - 3 USB port The USB port is used to update the software of both the Base Unit and the Buttons. When plugging in the Button into the Base Unit, the Button is paired t o the Base Unit. The B ase Unit checks whether the Button’ s software and fi rmware are up to date.
2. ClickS hare Spec ificatio ns 1 2 3 4 5 6 7 8 9 10 1 Image 2-4 Backside of the B ase Unit 1 Fixture points for the antenna 2 Label containi ng the article number and power rating of the product 3 Ma.
2. ClickS hare Spec ificatio ns Image 2-5 V entilati on grids IN and OUT The Base unit sucks air via the top ventilation grid and push hot air out on both sides. Make sure not to cover the ventilat ion grids during operation of the Base Unit. Always keep a free area of minimum 50 mm in front of all vent ilat ion grids.
2. ClickS hare Spec ificatio ns 1 USB connector 2B u t t o n 3L E D r i n g Ta b l e 2 - 6 USB connector Through the USB connector the Button can be plugged in in a laptop (for sharing your screen) or in the Base Unit (for pairing the Button to t he Base Unit or updati ng its software).
2. ClickS hare Spec ificatio ns Image 2-7 T ray layout Article number The speci fi c article number of the tray can be found at the bottom of it . Do not cl ean the T ray wit h products con tainin g alcohol . T ray is passive, requires no power or b atteries.
2. ClickS hare Spec ificatio ns Image 2-10 Image 2-1 1 Image 2-12 Image 2-13 Image 2-14 14 R5900004 CLICKSHA RE 28/03/2013.
3. Getti ng started 3. GETTING ST ARTED Overview • Environmental Condition Check •B a s i c W o r k fl ow 3.1 Environme ntal Condition Check Environment condition check A device must always be mounted in a manner which ensures both air inlet s and outlets are free.
3. Get ting sta rted 16 R5900004 CLICKSHA RE 28/03/2013.
4. ClickSh are inst allation 4. CLICKSHARE INST ALLA TION About this chapter The installation c hap ter gi ves an overview of the different way s to install the base unit of ClickShare, the possible connections and the use of ClickShare Link for an iPad co nnection.
4. ClickSha re install ation Using extension cables for the antennas i s allowed, but this can reduce the p erformance. 4.2 T able mounting Overview Put the Base Unit directly on the meeting room table.
4. ClickSh are inst allation 173mm Image 4-1 4. T o mount the Base unit to the wall, h ook the slots in the brackets over the 2 screws in the wall (front side of the Base unit directed toward s the ceiling or the fl oor) and pull it downward until it is secured.
4. ClickSha re install ation Necessary p arts • Mounting brackets (included in the ClickShare box) • 4 mounting screws and corresponding screwdriv er (not included) How to install 1. D ril l four holes in the ceiling according to the dimensions indicated in the picture below (l ength: 277mm, depth: .
4. ClickSh are inst allation Image 4-3 Removal of pre-mount ed screws 3. Install the mounting brackets to the Bas e Unit as shown on image 4- 2. Drive in the four removed Pan Head T 10 M3 screws to secure t he brackets to the Ba se Unit. 4. Insert a plug in each hole (if needed and depending on the ceiling type) and drive in the 4 moun ting screws.
4. ClickSha re install ation Image 4-4 Removal of pre-mount ed screws 2. Place the Base Unit on the rack mount and drive in the four removed Pan Head T10 M3 screws. Refer to “1” on image 4-5. 3. Fasten the antenna to the front panel of the rack mount.
4. ClickSh are inst allation 4.6 Vide o signal connections to the Base Unit C AUTION : Make sure the Base Unit is installed properly before connecting. About Video signal connection Depending on the local setup, a single screen or dua l screen set up is possible.
4. ClickSha re install ation DVI DisplayP or t DVI DisplayP or t Image 4-7 Display co nnections When the second display has no display port input, use an adapter from display port to DVI to connect the display . An active adapter is allowed. Us e an USB port at the back side of the Base Unit to power the adapter .
4. ClickSh are inst allation Sound is not sent out In some Windows environments sound is not sent out. This can be so lved as follow: 1. Right click on the sound icon in the sys tem tray and select Playback devices .T h e Sou nd window opens. 2. Select Speakers C lickShare, select Set default and c lick Apply .
4. ClickSha re install ation Image 4-10 Power connect ion European version T ype C an d type G Japanese version T ype A Chinese version T yp e I CCC North Am erican ve rsion T ype A 2. T o power on the unit, set the roc ker switch to “1”. If the Base unit does not start up automatically , use the standby button.
4. ClickSh are inst allation 4.10 Connectin g an iPad The optional Hardware add-on ClickShare Link is needed to connect an iPad. About an iPad connection The ClickShare Link allows users to get the content from an iPad touchscreen to the large meeti n g room screen.
4. ClickSha re install ation The content of t he touchscreen will be displayed on the meeting r oom screen. Connection via Apple TV 1. Connect an USB cable between the ClickShare Link USB port and one of the backside USB ports of the Base Unit.
4. ClickSh are inst allation - Go into the Apple TV m ain menu and connect to the ClickShare Base Un it WiFi (I P addres s = 192.168.2.1, password : click- share) Image 4-22 - Continue without internet.
4. ClickSha re install ation - Return to the Ho me page of t he Apple TV . Image 4-27 - Calibrate the ClickShare Link t o Apple TV menu by going into the ClickShare Link Base Unit web interface. This prevents the Apple TV menu from being shown in the ClickShare com positi on.
5. Prepari ng the butto ns 5. PREP ARING THE BUTT ONS Overview • Pairing • Pre-install of the Launcher service 5.1 Pairi ng Pairing of the Buttons to the Ba se Unit T o be able to use a Button it should be as signed to the Base Unit you are using.
5. Prepa ring the buttons Both the LEDs of the Button and the LEDs of the Base Unit are blinking white. T his means pairing is in progress. The Base Unit automaticall y checks whether the s oftwar e of the Button i s up to date. I f not, the Base Unit updat es the Button software.
5. Prepari ng the butto ns Image 5-5 Launche r service locat ion for Windows Image 5-6 Launche r service for MAC R5900004 CLICKSH ARE 28/03/2013 33.
5. Prepa ring the buttons 34 R5900004 CLICKSHA RE 28/03/2013.
6. Web I nter face 6. WEB I NTERF ACE Overview • Accessing the ClickShare Web Interface • Language setup W eb interface • About C lickShare tabs • Basic setting • W a llpaper (background) se.
6. Web In terface By default, the password is set to ’admin’. The web interface opens. Image 6-1 Web interf ace, startup screen The language of the web interface can be changed. It contains also three tabs: Set up , Maint enance and Help . If you cannot fi nd the IP address (e.
6. Web I nter face The following languages are possibl e : • Arabic • Chinese • Danish •D u t c h •E n g l i s h •F i n n i s h • French •G e r m a n • Italian • Japanese • Korean • Norwegian • Portuguese • Russian • Spanish • Swedish How to change 1.
6. Web In terface Image 6-3 T ab pages 1 Main tab bar 2S u b t a b b a r 3 Information and fi ll out pane 6.4 Basic set ting About Basic settings The basic settings contain the following infor m ation: • Meeting room name • Meeting room location • Welcome message T o chang e the basic settin gs 1.
6. Web I nter face Image 6-4 Setup, basic se ttings The Basic tab is displayed by default. 3. In the Ide nti fi cation section click in an input fi eld and enter - the name of the meeting room - the location of the meeting room - a welcome message wh ich wil l be displayed below the meeting room name and location.
6. Web In terface Image 6-5 A message is displayed to identify that the changes are successful. The new name, location and welcome message are displayed in the lef t top corner of the s creen. 6.5 W al lpape r (bac kgrou nd) sel ectio n About wallpaper When ClickShare starts up, a background i(wallpaper) is displayed.
6. Web I nter face Image 6-6 Wal lpaper select ion 3. Select one of the available wallpapers (3) and click Appl y (5).. Note: By default a general Barco ClickShare wallpaper and a Cli ck Share Quick Start Guide wallpapers are avaulable. They are autom atically resized to fi t the aspect ratio of the screen.
6. Web In terface 6.6 Personalized wal lpapers About a personalized wallpaper Via t he web interface it is pos sible to upload personalized backgrounds or wallpaper s. The free space to upload wallpapers i s i n d i c a t e di nt h e Available s torage pane.
6. Web I nter face The content of the fi le is checked and when valid (format and size), the fi le is uploaded (6). The message Successfully applied changes is displayed on top of the page. 5. Follow now the wall paper selection procedure to activate the personalized wallpaper .
6. Web In terface 5. Resolution setup. Click on the drop-down list and select the desired resolut ion or select Custom and enter a resolution manually . Note: By default, the c orrect resolution is automatically set t hrough the EDID (Ex tended Display Identi fi ca tion D ata).
6. Web I nter face Image 6-1 1 On-screen text 3. Whe n changes are m ade, click Apply to activ ate the new settings. T o revert the changes, click Refresh Page . Language selection 1. Select the language of the on-screen text and quick st art wallpaper .
6. Web In terface Te x t c o l o r 1. Click in the input fi eld next to T ext color or click on the color i con (1). Image 6-13 T ext color s election A color selection window opens. 2. Drag the ma rker in the color bar up or down until the desired color is obt ained (2).
6. Web I nter face Image 6-15 T ransparency - Slider to the r ight: more transparency - Slider to the left : less t ransparency 6.9 Audio settings About the audio settings The audio functionality can be disabled or enabled. W hen the enable and/ or disable setting is changed, the Buttons must be re-paired before the setti ng becom es active.
6. Web In terface 6.10 Advanced se ttings: Hostname Hostname Hostnames are human-readable nicknames that correspond to t he address of a device connected t o a network. How to change 1. Login to the ClickShare web interface. 2. C lick the Set up tab (1) and click Advanced (2).
6. Web I nter face Image 6-18 DHCP setup The Advanced tab is displayed. 3. Check the radio button nex t to DHCP Assigned (3). 4. Fill out the DHCP Client ID 5. C lick Appl y to c on fi rm the changes. Fixed IP a ddress setu p 1. Login to the ClickShare web interface.
6. Web In terface 6.12 Advan ced se tting s: WiFi set tings W ARNING : It i s not al lowed to oper ate the Base Unit out side it s intende d geographi cal region. About WiFi A connection wi th the Base Unit can be made via a wireless connection. A fi xed wireless IP address is used to establish the con- nection.
6. Web I nter face • the LAN interface settings, • the WiFi settings, • System identi fi cat ion • Historical updates • Subsystem status •S e n s o r s • System management T o che ck the statu ses 1. Login to the ClickShare web interface.
6. Web In terface Image 6-22 Detail assoc iated devices System Ma nagement Use the Restart System button to restart ClickShare. Use the Shut down System butt on to shutdown ClickShare.
6. Web I nter face Image 6-24 Paired but tons, overview The list gives an overview of the Buttons that have in the past been paired to this Base Unit. If a Button has in the meantime been paired to another Ba se Unit, it will st ill appear in this list.
6. Web In terface 6.15 Con fi gured Link s About Con fi gured Links The ClickShare Links connected to the Base Unit are indicated in on the Links tab. F rom this locati on the Links can be calibrated or they can be removed from the l ist. How to display the Links 1.
6. Web I nter face iPad user from the screen. If one of those areas are not detected in the image s received from the framegrabber the Base Unit assumes the iPad user i s sharing and his content will be displayed on screen.
6. Web In terface Image 6-28 ClickShare p roduct page Image 6-29 Download p age How to update 1. Download the latest version of the s oftware from Barco’s website. 2. Login to the ClickShare web interface. 3. C lick the Maintenance tab (1) and then cli ck Soft ware (2).
6. Web I nter face 5. Browse to the new software version and click Open to start the upload. Note: This should be an ipk fi le. Y ou might have to unzip the fi le downloaded f rom Barco’s website. Note: Updating the s o ftware to t he Base Unit and installing it can take several minutes.
6. Web In terface A portable backup contains: • W a llpapers • W a llpapers settings • Logging settings • Link name • Link setting auto show/hide • All display settings • OSD language .
6. Web I nter face 6.20 Load Defa ult Setti ngs About default settings The ClickShare Base Unit can return to t he factory default sett ings. The following settings are the d efaults: • Meeting room identi fi c ation info is cleared. • Language is set to English.
6. Web In terface Image 6-34 Alter native way 3. Select Load Default Settings with the arrow keys in the boot menu and press En ter . 6.21 Administrat or password About the administrator password The administrator password to login in the web interf ace can be changed at any time.
6. Web I nter face 2. C lick the Maintenance tab (1) and then cli ck Logging (2).. The content of the Logging tab is di splayed. Image 6-36 Logging 3. T o create a debug logging, check the ch eck box next to Debug Logging (3 ). 4. T o download the current log fi le, click on Downloa d Log (4 ).
6. Web In terface Image 6-38 The content of the C ontact tab is displayed. The Contac t p age contains a link t o the ClickShare hom e page on Barco’s website (3).
6. Web I nter face The End-User license agreement is d isplayed. Image 6-41 EULA 3. If desired, click Save ... (3) to save a copy of the agreement on y our laptop. 4. In the Fil e Download window , click Save . The Save as window opens. 5. Browse to the location where t o store the EULA fi le and click Save .
6. Web In terface 64 R5900004 CLICKSHA RE 28/03/2013.
7. Softw are upda tes 7. SOFTW ARE UPDA TES 7.1 Software update About Software update s There are t wo ways to update the Base Unit software: • via the Web Interfac e, for more information, see &quo.
7. Softwa re updates 66 R5900004 CLICKSHA RE 28/03/2013.
8. Tr oublesh ooting 8. TROUBLESHOOTING 8.1 T roubleshooting list Problem solving Locate the problem you are experiencing i n the table below and apply the solution.
8. Troub leshooti ng Probl em Cause Soluti on Video is not shown on screen Player uses overlays Disable the usage of overlays in the preferences of t he video player .
8. Tr oublesh ooting Probl em Cause Soluti on In Windows XP , I cannot see the ClickShare drive in the window “My Computer”. This problem might be caused by a known issue of W indows XP Yo u c a n fi nd mo re details and the appropriate solution via link : h ttp: //sup por t.
8. Troub leshooti ng 70 R5900004 CLICKSHA RE 28/03/2013.
9. Environ mental infor mation 9. ENVIRONMENT AL INFORMA TION 9.1 Disposal informati on Disposal Information W aste Electrical and Electronic Equipment This symbol on the product indicates that, un de.
9. Envir onmental i nformati on 底架 Cha ssis x 0 x 000 电 源供 应 器 Power Supply U nit x 0 x 000 文件 说 明 书 Paper Manuals 000000 O: 表示 该 有毒有害物 质 在 该 部件所有均 质 材料中的含量均 在 SJ/T 1 1363-2006 标 准 规 定的限量 要求以下 .
Index INDEX A About 3, 5, 8, 1 1–12 Base U nit 8 But ton 1 1 ClickShare 3 Documentation 3 ClickShare product 5 Guide 3 T ray 12 Address 72 B Barco contact d ata 61 Base unit 17–19, 21 Installation.
Index Update 65 Software updates 65 Speci fi cations 5–7 ClickShare 6 ClickShare Link 7 Symbols 4 T T able mounting 18 Base unit 18 T ray 12 About 12 T roubleshooting 67 T roubleshooting list 67 U .
An important point after buying a device Barco R5900004/01 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Barco R5900004/01 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Barco R5900004/01 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Barco R5900004/01 you will learn all the available features of the product, as well as information on its operation. The information that you get Barco R5900004/01 will certainly help you make a decision on the purchase.
If you already are a holder of Barco R5900004/01, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Barco R5900004/01.
However, one of the most important roles played by the user manual is to help in solving problems with Barco R5900004/01. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Barco R5900004/01 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
