Instruction/ maintenance manual of the product SSL VPN 2.5 SonicWALL
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Secure Remo t e A cce ss SonicWALL SSL VPN 2.5 for SSL-VPN 200 Contents Platform Compatibility New Features Known Issues Resolved Issues Upgrading SonicWALL SSL VPN Software Procedu r es Related Technical Docume ntation Platform Compatibility The SonicWALL SSL VPN 2.
2 • Plugin DLLs : The plugin DLLs feature allows for the u se of certain third party programs such as print drivers, on a remote machine. This feature requires RDP Client Control version 5 or higher. Client DLLs which need to be accessed by remote d e sktop or terminal service need to put in the Plugin DLLs field separated by commas.
3 Known Issues This section contains a list of known issu es in the Soni cWALL SSL VPN 2.5 release. • 64005 : Symptom : Importing appliance certificates can fail, in stead redirecting the use r to a blank p age titled: NetExtender for Windows.
4 SonicWALL SSL VPN 2.5 for 200 P/N 232-001390-00 – Rev A • 63859 : Symptom : The NetExtender PPP Server’s IP address is not being set correctly. Condition : Occurs when attempting to set up a PPP server on a Vista system. • 63851 : Symptom : Successful login attempts are being recor ded twice in the logs with the same time stamp.
5 Resolved Issues This section contains a list of resolved is sues in the SonicWALL S SL VPN 2.5 relea se. • 41804 : Symptom : Websites that use ISA-2022-JP characte rs (Japanese characters) do not di splay properly. Japanese characters ap pear garbled.
6 Upgrading SonicWALL SSL VPN Software Procedures The following procedures a re for up grading an existing SonicWALL SSL VPN image to a newer version. • OBTAINING THE LATEST SONI CWALL SSL VPN IMAGE.
7 Uploading a New SonicWALL SSL VPN Image Note : SonicWALL SSL VPN appliances do not support downgradi ng an im age and using the configuration settings file from a higher version. If you are do wngradi ng to a previous version o f a SonicWALL SSL VPN image, you must select Uploaded Firmware with Fact ory Def aults – New ! .
8 Resetting the SonicWALL SSL VPN 200 Using SafeMode If you are unable to connect to the SonicWALL security appliance’s mana gem ent interface, you can re start the SonicWALL security appliance in SafeMode.
9 Related Technical Documentation This section contains a list of technical d ocumentation available on the SonicWALL Techni cal Documentation Online Library located at: http://www.
An important point after buying a device SonicWALL SSL VPN 2.5 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SonicWALL SSL VPN 2.5 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SonicWALL SSL VPN 2.5 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SonicWALL SSL VPN 2.5 you will learn all the available features of the product, as well as information on its operation. The information that you get SonicWALL SSL VPN 2.5 will certainly help you make a decision on the purchase.
If you already are a holder of SonicWALL SSL VPN 2.5, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SonicWALL SSL VPN 2.5.
However, one of the most important roles played by the user manual is to help in solving problems with SonicWALL SSL VPN 2.5. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SonicWALL SSL VPN 2.5 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
