Instruction/ maintenance manual of the product 200 Snom
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snom technology AG • 3 snom technology AG Pascalstr. 10b 10587 Berlin, Germany © 2003 snom technology Aktiengesellschaft. All Rights Reserv ed. This document is supplied by snom technology AG.
snom technology AG • 3 Foreword Congratulations on the purchase of your snom 200 V oice over IP telephone! T elephony is part of our everyday life. Over a period of more than 100 years a form of communication has evolved that is impossible to ignore.
4 • [ S N O M 200 U S E R M ANUAL V2.02 ].
4 • [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 5 Table of Contents Foreword ............................................................... ..... 3 Note to the reader ................................................................
6 • T able of Contents [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 7 [ S N O M 200 U S E R M ANUAL V2.02 ] Incoming call ........................................................................... 27 .
6 • T able of Contents [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 7 [ S N O M 200 U S E R M ANUAL V2.02 ] ..........................................................................................................
8 • T able of Contents [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 9.
8 • T able of Contents [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 9 1 Installation Delivery Content Please check whether the delivery contains the following parts: § The base unit with display and keypad § The handset § The handset cable § The power supply (optional) Safety Notes Please observe the following safety advice.
10 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 11 [ S N O M 200 U S E R M ANUAL V2.02 ] 1 If you want to use an external power supply , use the one that is included in the package. Other power supplies may cause damage to the phone, affect the behavior or induce noise.
10 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 11 [ S N O M 200 U S E R M ANUAL V2.02 ] 1 Keypad The numeric keypad with the keys 0 to 9, * and # is used to enter digits and letters. Depending on the operating mode, different actions can be performed (see the table below): § Entry of digits only (e.
12 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 13 [ S N O M 200 U S E R M ANUAL V2.02 ] K ey Digits Lower case Upper case 0 0 (SPC)_0 (SPC)_0 1 1 .
12 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 13 [ S N O M 200 U S E R M ANUAL V2.02 ] 1 If the phone does not reach this operation mode and also fails to reach the logon mode (see below), you should consult your network administrator or Internet service provider or refer to the “ Administrator Manual” .
14 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 15 [ S N O M 200 U S E R M ANUAL V2.02 ] 1.
14 • Installation [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 15 [ S N O M 200 U S E R M ANUAL V2.02 ] 2 Logon Mobility In business ofce environments, desktops are sometimes shared by different employees at the same time or at different points in time (e.
16 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 17 2 Registration menu In idle screen, the “Reg” key is assigned to the registration submenu. After pressing “Reg” you can choose the registration line you want to use. With “Next” you can move through the seven different registration lines.
16 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 17 2 After conrming with the registrar/gatek eeper address should be typed in. After pressing the whole registration line is shown again. Logoff user Choose the registration line where you want to logoff the user and press “Edit” .
18 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 19 [ S N O M 200 U S E R M ANUAL V2.02 ] 2 Remo ve the current phone number with . Conrm this and the following registrar/gatek eeper entry by pressing . Registr ar/ gatekeeper entry can remain lled in for later use.
18 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 19 [ S N O M 200 U S E R M ANUAL V2.02 ] 2 DND mode on/off Independent from Logon Wizard settings, the DND functionality is available in the snom menu. DND is short for “Do Not Disturb” .
20 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 21 [ S N O M 200 U S E R M ANUAL V2.02 ] 2.
20 • Logon [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 21 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 Basic Functions Idle state In idle state, the phone shows the date and time in the rst line of the display and the second line shows the currently valid functions mapped onto the three softkeys.
22 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 23 3 Input Modes Dependent on the context, various types of inputs are possible. The activ e input mode is sometimes indicated (by example during editing a phonebook entry) in the top right-hand corner of the displa y: 123 Only digits can be entered.
22 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 23 3 Dialing a phone number A telephone number is dialed with the numeric keypad. If block dial is on (this is the default) and the user has not done anything for a few seconds, the phone will remind the user to press the key in order to start the call.
24 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 25 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 E.164 numbers E.164 is the standard that denes normal phone numbers. They may contain digits from 0-9, * and #. H.323 differentiates between these numbers and “H.
24 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 25 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Moves the cursor to the left. Moves the cursor to the right. C<- Deletes the character to the left of the cursor .
26 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 27 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Moves the cursor to the left. Moves the cursor to the right. C<- Deletes the character to the left of the cursor .
26 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 27 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 or function key and the number guessing is temporarily switched off for this session of editing a phone number .
28 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 29 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Hold / resume call. Xfer T ransfer call. Handsfree mode on/off . Mute/Unmute Mutes / unmutes the microphone. / Changes the volume.
28 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 29 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Reduces the v olume in single steps. Increases the volume in single steps. Sets the volume and returns. Returns without setting the v olume.
30 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 31 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Switch to handsfree/handset mode.
30 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 31 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 Line “Line” can be used in one of the following ways: a.
32 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 33 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 b. If , on the other hand, P3 is pressed during the idle state, 505@my .proxy .com will be dialed, as it is set as destination for this k ey .
32 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 33 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 b. This feature is also useful to record small messages or memos to self . By pressing P5 in the idle state a user can record an important message to be listened to later .
34 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 35 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Goes to the previous submenu. Goes to the next submenu. Enters the submenu. Returns to the previous screen state.
34 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 35 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Reduces the v olume in single steps. Increases the volume in single steps. Sets the volume and returns. Returns without setting the v olume.
36 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 37 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Moves the cursor to the next ring tone. Moves the cursor to the previous ring tone. Activates the selection and returns.
36 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 37 [ S N O M 200 U S E R M ANUAL V2.02 ] 3 K ey mapping: Reduces the contr ast in steps. Increases the contrast in steps. Sets the contrast and returns. Returns without setting the contr ast.
38 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 39 3.
38 • Basic Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 39 Advanced Functions Hold and resume When a call is in progress, pressing the ash key “R ” puts the call on hold, i.e. the speech is set to mute (neither party can hear the other).
40 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 41 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 Transfer Direct Transfer After pressing the transfer key „Xfer“ the connected party is put on hold, you are now able to dial a number .
40 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 41 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 Moves the cursor to the left. Moves the cursor to the right. Deletes the character to the left of the cursor . URL Changes input mode to capital letters.
42 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 43 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 By pressing function key Cnf .
42 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 43 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 On busy This is helpful if the party you are trying to reach is busy .
44 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 45 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 Message Waiting Indication (MWI) If another party tried to reach you and the mailbox recorded a message as you did not answer the call, the idle screen displays that a recorded message is waiting for you.
44 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 45 [ S N O M 200 U S E R M ANUAL V2.02 ] 4 Additional PBX Features If the phone is set up to use H.323 protocol, additional PBX features are av ailable if they are enabled by the administr ator .
46 • Advanced Functions [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 47 [ S N O M 200 U S E R M ANUAL V2.02 ] 4.
46 • Advanced Functions [ S N O M 200 U S E R M ANUAL.
48 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 49 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 K ey mapping: Next Scrolls to the next item. Edit Enters the edit mode for the selected entry . Clear Deletes current item. / Off Hook Dials the number of the selected entry .
48 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 49 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Pressing aborts the addition of a new entry . K ey mapping: * Changes input mode Deletes the character to the left of the cursor .
50 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 51 5 Phonebook. Export T o save the content from an already full phonebook, right-click onto the link at the bottom of the page Phone / Phonebook named “here” from “Click here to save the current address book.
50 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 51 5 With “Save T arget As… ” can save the phone book content in a comma-separated le containing the current address book entries (CSV = Comma Separated V alues).
52 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 53 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Import T o load an Address book from a le, click on the Browse button on the page Phone / Phonebook in the section entitled “Upload Address Book (CSV)” .
52 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 53 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 This will add the address book entries in the stored le to the address book of your snom 200. Name and Address elds refer to the column numbers in which these elds exist in the csv le to be attached.
54 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 55 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Call Lists The snom 200 maintains lists of missed, receiv ed and dialed calls that can be accessed by pressing the “call log” key from the idle state.
54 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 55 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 After pressing “Details” , the call details are display ed. Y ou can step through the Details with the key . Call details shown are T o, From, Time and the number of times you missed a call from the same phone.
56 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 57 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 K ey mapping: Edit Y ou can use the current entry for your next call and possibly edit the number before calling it. Save Sa ves the current calling party to the phone book.
56 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 57 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Deny List The snom 200 gives you the option of putting numbers on a den y list to prevent you being disturbed.
58 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 59 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 The numbers to be denied are displayed here and marked with contact type “deny” . Adding a number While you are being called you can press the den y list key “Den y All” .
58 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 59 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 Settings via Web Browser It is usually more convenient to use a web browser to congure the settings. The snom 200 has an integrated web server to congure its settings.
60 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 61 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 § Y ou will nd a selection menu at the top (Phone / Settings). § Move the mouse pointer o ver the menu item settings. § Y ou should now see a drop-down menu with submenus appear .
60 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 61 [ S N O M 200 U S E R M ANUAL V2.02 ] 5 § After Timeout : Calls are diverted after the timeout in seconds specied in “Timeout” to the number specied in “Number Redirect” .
62 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 63 5 Base Language Y our phone is able to display all display texts in different languages.
62 • Call Register [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 63 Appendix Standard Conformance Name and address of manufacturer snom technology AG Pascalstr aße 10B 10587 Berlin The snom technology AG assures that the product Type: V oIP Phone Model: snom 200 conforms with the following standards EMC standard 89/336/EWG incl.
64 • Appendix snom technology AG • 65 6.
64 • Appendix snom technology AG • 65 7 A Adding an entry 48 Adjusting the volume 34 B Base 62 blocking a Call..
66 • Index snom technology AG • 67 H H.323 address. Siehe Dialing a H.323 address Handset 29 Handsfree 29 Headset 29 Hold and resume 39 I Idle state 21 Import 52 Information 37 Input Modes 22 Intercom. see Programmable K eys IP address. see Dialing an IP address K K eypad 11 CANCEL key 12 Softkeys 12 L Language 62 Line.
66 • Index snom technology AG • 67 Ring tones 35 S Safety Notes 9 Cleaning 10 Connecting the phone 10 Setting up the Phone 10 Selecting the language 13 Settings 59 via W eb Browser 59 SIP address. Siehe Dialing a SIP address Software Update 44 Speed Dial.
68 • [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 69 [ S N O M 200 U S E R M ANUAL V2.02 ] © 2003 snom technology AG snom technology Aktiengesellschaft · Pascalstr . 10b · D-10587 Berlin phone: +49 30 39833-0 · mailto:info@snom.de · http://www .
68 • [ S N O M 200 U S E R M ANUAL V2.02 ] snom technology AG • 69 [ S N O M 200 U S E R M ANUAL V2.02 ] Reader‘s Feedback snom technology AG welcomes your evaluation of this manual and any suggestions you may have. These help us to improve the quality and usefulness of our documentation.
snom V oIP Phone snom 200 User Manual 12 Nov . , 2003, V ersion V2.02 © 2003 snom technology AG All rights reserved. Subject to change without notice. snom technology AG Pascalstr . 10B 10587 Berlin, Germany Phone: +49 (30) 39833-0 mailto:info@snom.
An important point after buying a device Snom 200 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Snom 200 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Snom 200 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Snom 200 you will learn all the available features of the product, as well as information on its operation. The information that you get Snom 200 will certainly help you make a decision on the purchase.
If you already are a holder of Snom 200, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Snom 200.
However, one of the most important roles played by the user manual is to help in solving problems with Snom 200. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Snom 200 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center