Instruction/ maintenance manual of the product 416 Avocent
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Installer/User Guide Auto View 4 1 6/424 ®.
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
AutoView 424 Installer/User Guide Avocent, the Avocent logo and The Power of Being There are trademarks of Avocent Corporation. AutoView and LongView are registered trademarks of Cybex Computer Products Corporation. All other marks are the property of their respective owners.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Chapter 1: Product Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . 3 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 2: Installation Getting Started .
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Contents 1 Pr oduc t Over view Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1: Product Overview 3 Chapter 1: Product Overview Features and Benefits The AutoView 424 KVM switch allows you to control up to 256 PC, Sun or USB computers with one keyboard, monitor and mouse.
4 AutoView 424 Installer/User Guide Mouse support The AutoView 424 offers support for numerous PS/2 mi ce including: IBM ScrollPoint, Logitech MouseMan Wh eel, Logitech Trackman Marble Wheel, Logitech T rackman Marble FX, Kensington 4 Button Mouse, Microsoft Explorer Mouse and the Microsoft IntelliMouse family.
Chapter 1: Product Overview 5 Built-in scanning capability A built-in scanning feature allows you to automatically monitor, or scan, connected computers without intervention. When keyboard activity is detected, scanning is suspended until all activity stops.
6 AutoView 424 Installer/User Guide Compatibility XGA/XGA-II support If you wish to use XGA or XGA-II video, you will need to purchase an adaptor available through Avocent.
Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mounting your AutoView Unit . . . . . . . . . . . . 9 Installing an AutoView Switch . . . . . . . . . . . . . . . . 11 Attaching Multiple AutoView 424 Units . .
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Chapter 2: Installation 9 Chapter 2: Installation Getting Started Before installing your AutoView 424 system, refer to the lists below to ensure that you have all the items that shipped with the AutoView 424 as well as all other items necessary for proper installation.
10 AutoView 424 Installer/User Guide To install the rack mounting brack et : 1. Remove the side screws that secure the cover on your AutoView unit. 2. Line up the holes in the side brackets with the screw holes in the sides of the AutoView unit.
Chapter 2: Installation 11 Installing an AutoView Switch Installing your AutoView 424 The diagram below illustrates one possible configuration for your AutoView 424 switch. Follow the step-by-step procedure To install an AutoView 424 switch to properly install your new switch.
12 AutoView 424 Installer/User Guide To install an Auto View 424 switch: 1. Power down all computers that will be part of your AutoView 424 system. 2. Plug your VGA monitor cable into the port labeled on the back of your AutoView 424.
Chapter 2: Installation 13 NOTE : The A utoVi ew 424 and al l at t ac he d co mp ute r s sh ou ld b e pow er ed d ow n be for e servicing th e uni t . Al way s di sc on ne ct t he p owe r co rd f r om th e wa ll o utl et . To connect an extended access PS/2 user station: 1.
14 AutoView 424 Installer/User Guide Figure 2.3: Connecting Extended Access Sun Peripherals 4. Plug the ends of the 6-pin miniDIN VAK-1 keyboard/mouse adaptor into the and ports on your LongView receiver and then plug the Sun keyboard/mouse cable into the VAK-1 adaptor.
Chapter 2: Installation 15 d. Highlight and select the Remote User menu selection. Use the Spacebar to cycle through peripheral types and select the ones appropriate to your system. Press Enter to select. Attaching Multiple AutoView 424 Units NOTE : CI F C M c a bl es a re r e qui re d fo r c as c ad ing .
16 AutoView 424 Installer/User Guide 4. Repeat steps 2-3 for every cascaded AutoView 424 unit in your system. 5. Power up your AutoView 424 unit(s) first, then all attached computers.
Contents Operating the AutoView 424 . . . . . . . . . . . . . . . . . . 19 Activating OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Setting Up the On-Screen Display (OSD) . . . . . . . . 21 Setting User Station Security . . . . . . . .
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Chapter 3: Basic Operations 19 Chapter 3: Basic Operations Operating the AutoView 424 Your AutoView 424 may be operated in a non-secure (no password required) or secure (password required) mode. All units ship defaulted to the non-secure mode. For information on implementing password security, see Setting User Station Security in this chapter.
20 AutoView 424 Installer/User Guide Figure 3.2: Administrator Channel List NOTE : All Aut o View 4 24 unit s sh ip i n th e de fa ul t no n- se cu re s ta te. F or m or e in fo rm ati on o n secure v ersus non-secure opera tion, see the Sett ing User Station Security section.
Chapter 3: Basic Operations 21 To select servers without displaying the OSD: 1. Press and hold down the Num Lock key. Press and release the Minus (-) key on the numeric keypad. Now release the Num Lock key. The Command Line screen appears. 2. Type the channel address of the computer you wish to access.
22 AutoView 424 Installer/User Guide Administrator Commands Features List Command Description Add Channel Set up the channel name, address, ID and scan dwell times. Edit Channel Edit the channel name, address, ID and scan dwell times. Delete Channel Delete a channel from the Administrator Channel List.
Chapter 3: Basic Operations 23 Adding and maintaining channels Basic channel maintenance is performed from the Administrator Commands menu and is available if you are operating in non-secure mode or if you are the system administrator. Here you can add, delete or edit individual channels.
24 AutoView 424 Installer/User Guide 9. Highlight Save Changes and press Enter . -or- Press Escape to exit this operation without adding the channel. To edit an existing channel: 1. Highlight the channel you wish to change in the Administrator Channel List.
Chapter 3: Basic Operations 25 To change the size, color and position of the ID window: 1. Highlight the channel you wish to change in the Administrator Channel List. 2. Press the Control key twice. -or- Press F3 . (If you press F3 , skip to step 4.) 3.
26 AutoView 424 Installer/User Guide 4. Highlight ID Dwell Time . Enter a number between Ø-255 seconds. Entering Ø disables the ID window. Entering 255 allows the ID window to stay on screen the entire time the channel is active. 5. Highlight Save Changes and press Enter .
Chapter 3: Basic Operations 27 To create the administrator account : 1. Press the Control key twice to access the Administrator Channel List. 2. Press the Control key twice again to access the Command menu. 3. Select Administrator Functions - Setup Administrator.
28 AutoView 424 Installer/User Guide To assign the extended access user peripheral type: 1. Press the Control key twic e to ac c ess t he Command menu. 2. Highlight Administrator Functions - Remote U ser . 3. Press the Space key t o toggle bet w een either PS / 2 or Sun peripherals and press Enter .
Chapter 3: Basic Operations 29 Scanning options There are multiple ways to scan through the channels in your AutoView 424 system, either by name, address or list. NOTE : The A utoVi ew 424 only s ca ns t he c om pu te rs t hat a re i n you r OS D li s t.
30 AutoView 424 Installer/User Guide To access the Administrator Scan List menu: 1. Press the Control key twic e to ac c ess t he A dminist rator Channel List . 2. Press the Control key t wice again t o ac cess t he Command menu. 3. Highlight Setup Scan List and press Enter .
Chapter 3: Basic Operations 31 To reset the mouse values: 1. From the Administrator Channel List, press the Control key twice to access the Command menu. 2. Highlight either Reset PS/2 Standard Mse/Kbd or Reset PS/2 Wheel Mse/Kbd , depending on the type of mouse you are using.
32 AutoView 424 Installer/User Guide To activate the Command Line: 1. Press and hold down the Num Lock key. 2. Press and release the Minus (-) key on the numeric keypad.
Chapter 3: Basic Operations 33 Keyboard Hotkey Sequences Key Sequence Action <CM>Kn<Enter> Sets the keyboard scan set where n is a scan set number 1 -3. <CM>MR<Enter> If you hot-plug your mouse cable, you may experience a loss of mouse signal.
34 AutoView 424 Installer/User Guide.
Contents 4 Advanced O perations Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . 37 Keyboard Translation . . . . . . . . . . . . . .
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Chapter 4: Advanced Operations 37 Chapter 4: Advanced Operations Multiuser Operation The AutoView 424 switch provides advanced features that go beyond those available in the standard AutoView Commander.
38 AutoView 424 Installer/User Guide Multiuser operation in a multiple switch system In a multiple switch system, users will operate in independent access mode. Both users can simultaneously and independently access any computer attached to the primary AutoView unit.
Chapter 4: Advanced Operations 39 The table below shows the translations for a PS/2 keyboard to a Sun computer. All mapped functions will only be valid when the Scroll Lock is on.
40 AutoView 424 Installer/User Guide To issue the Power/Sleep command: Press Scroll Lock-F11 (or Sleep key) on a PS/2 keyboard. -or- For a Sun computer, press the Power key.
Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 43 Appendix B: Technical Specifications . . . . . . . . . . 44 Appendix C: Technical Support . . . . . . . . . . . . . . . 45 Appendix D: Troubleshooting . . . . . . . . . . . . . . .
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Appendices 43 Appendices Appendix A: FLASH Upgrades To ensure optimum operation, always use the latest firmware version available for your AutoView system. To upgrade your AutoView 424 fi rmware: 1. Download the latest F LAS H fi rmware revision from the A vocent w eb sit e.
44 AutoView 424 Installer/User Guide Appendix B: Technical Specifications Auto View Product Specifi cations Mechanical Height: 1 .7" (4.5 cm) Width: 1 7 .
Appendices 45 Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1.
46 AutoView 424 Installer/User Guide Appendix D: Troubleshooting No status light V erify that the unit is turned on. Check the power cable. If the problem persists, contact Avocent T echnical Support. Unable to ho tkey switch to a cha nn el Check the power indicator on the OSD screen to ensure that the system in question is powered.
Appendices 47 V erify that the computer works properly with a mouse connected directly to it. If the problem persists, contact Avocent T echnical Support. Mouse is i no pe ra bl e on a ll c o mp ute r c ha nne l s V erify that the mouse is plugged into the correct PS/2 port on the back of the Auto View 42 4.
48 AutoView 424 Installer/User Guide General keyboard /video problems If the building has 3-phase AC power , ensure that the computer , the Auto View 42 4 and the monitor are on the same phase. Best results are obtained when they are on the same circuit.
LIMITED WARRANT Y Av oc ent Corporation warrants to t he original ret ail purchaser that this produc t is and will be free from defec ts in materials and w orkmanship for a period of 2 4 mont hs from the date of purc hase. A ddit ionally , all A vocent product s c arry an uncondit ional t hirty- day satisfact ion guarant ee.
The Power of Being There ™ 590- 206- 1 02B For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.
An important point after buying a device Avocent 416 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avocent 416 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avocent 416 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avocent 416 you will learn all the available features of the product, as well as information on its operation. The information that you get Avocent 416 will certainly help you make a decision on the purchase.
If you already are a holder of Avocent 416, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avocent 416.
However, one of the most important roles played by the user manual is to help in solving problems with Avocent 416. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avocent 416 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
