Instruction/ maintenance manual of the product TM-U590/U590P Seiko
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slip printer TM-U 590/U590P Op erator ’s Ma nual MICR Option Included 4006 769 02.
Printe r Part s a nd Lab els Labels CAUTION : Cau tion l abels for draw er ki ck-ou t an d displ ay mo dule conn ectors. POWER ERROR RELEASE SLIP FORWARD REVERSE RELEASE EPSON Sli p paper co ntrol p a.
i Quick Refe rence This Quick Referen ce will direct yo u to key areas of this Opera tor’s Manual. For a complete l isting of topic s, see t he Contents . Printer Parts and Labels inside front cover Ordering Ribbons page viii Whe re to o rd er ribb ons.
ii All rig h t s r e served . N o p art o f thi s p u b l icati o n may be re p r o d u ced , s t o r ed in a r e t r ieval s ystem, o r tra n smit t e d i n an y f o r m o r b y a n y me a ns , ele c.
iii FCC CLASS A FCC Compliance Statement For Ame rican Us ers This equipment ha s been tested and found to comply with the li mits for a Class A di git al device, pursuan t to Part 15 of the FCC Rules.
iv Pro du ct Na me: Pri nt er Type N ame: M128 B Thes e print ers conf or m to the fo llow ing D irec ti ves and Norms Dire ct ive 8 9/33 6/EE C EN 5 50 22 (1 986 and 19 94) C lass B EN 5 00 82-1 (199.
v EMI an d Saf ety Sta ndard s Appli ed The fol low ing stan dar ds are app lied only to the printer s th at are so labe led. ( EMC is tested using th e EPSON PS-170 power supply ) Euro pe : CE m a rk.
vi About This Manual Setting Up an d Using ❏ Chapte r 1 contains informati on on unpacking the printer, and setti ng it up. ❏ Chapte r 2 contains informati on on using the printer. ❏ Chapte r 3 contai ns t roubl esh ooti ng info rmatio n. Re f e rence ❏ Chapte r 4 contains specifi catio ns.
I ntroduction v ii Introd uction Features The TM-U5 90 and TM-U 59 0P are high -qu alit y POS prin te rs that can prin t o n s l i p paper. The print ers have t he following featur es: ❏ Wide slip paper capability (maximum characters per line: 88 with 7 × 9 fo nt ).
viii Introducti on Ordering Ribbon Cassettes The TM-U59 0/ U590P uses a lon g-last in g ribbon cassette . To order ribbon c as settes, con t act you r dealer or y our loc al affiliat e. See App end ix B for a list of EPSO N su bsid iari es with their addr esse s and t elephone nu m ber s.
ix Conten ts Qui ck Re fe renc e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Intr odu ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
x Cha pter 4 Ref ere nce Info rma tio n Pri ntin g S peci ficati on s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Pap er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Prin ter 1-1 Cha pter 1 Settin g U p t he P rinte r Un pac kin g Your print er box shou ld include t hese items. If an y items ar e damaged or missing, pleas e contact your dealer f or assistance. See the n ote on pa ge 1-4 for infor matio n ab out t he he xago nal loc k scre ws.
1-2 Setting Up the Print er Removing the protective material 1. Open the pri nte r by pu lling up o n the ta b o n the f ront co ver. 2. Remo v e th e dam per fro m the pr inte r a s sh own b elow . 3. Store the da m pers with the oth e r pack i ng ma te rials a nd u se them when tr ans po rtin g yo ur pri nt er.
Setting Up the Prin ter 1-3 Con nect ing the Cab les and G r o u n ding the P rint er You can conn ect up to five cables to the printe r. Th ey al l con nect t o the c o nnec to r pan e l on th e bott.
1-4 Setting Up the Print er 2. Tig hte n the s cr ews on both si des of t he cable conne c tor. Note: Your print er h as inch - typ e hexagon al lock screws insta lled. If your interfa c e c able requires mi llimeter-type screws, replace the inch-typ e sc rews with t he enclo sed m illimete r-type screws using a hex screwdriver ( 5 mm).
Setting Up the Prin ter 1-5 Connecting the Drawer WA RNI NG: Use a dra wer that m atch es the p rinte r s pec ificat ion. Usi ng an i mprope r drawer may damag e th e draw er as well as the pri nter.
1-6 Setting Up the Print er Anschließen der Lade WA RNU NG: Ein e für d en Dr uck er gee ignet e Lade verwen de n. Bei Verwe ndu ng e iner f alsche n La de kan n diese od er de r Druck er b eschä digt w erde n.
Setting Up the Prin ter 1-7 Connecting the Display Module Plug t he c able c onnec tor ( pro vided with the di re c t con nect ion display module) s ecurely in t o the printer ’s display module connecto r until it cl ick s.
1-8 Setting Up the Print er 2. Conn ect th e gro und wire to th e prin ter us i ng the FG sc re w o n the bo ttom of th e p rint er , as shown. Connecting the Power Supply Use t he optional EP SON PS-1 70 or equiv alent power su p ply fo r your pri nter.
Setting Up the Prin ter 1-9 CAUTION S: Whe n conn ect i n g or d iscon necting the p ower supp ly from the printer , ma ke su re th at the pow er su ppl y is not plug ged i nto an ele ctr ical ou tlet. Othe r wi se yo u may damage the power supply o r th e pr inter.
1-1 0 Setting Up the Print er Installing the Ribb on Cassette Use th e E PS ON ER C-3 1 (P) r ib bon cas set te fo r y our p rinte r. Note the labe l insid e this se ction that ca n assi st you in repl acin g the ribbon.
Setting Up the Printer 1-11 4. I f you are r eplacing a used r ibb on, grasp t he end of t he tab an d remove it from the pr in ter . See the illu stration in step 5 for the loca ti on o f the tab. 5. Turn the ribb on kn ob two or t hre e tim e s i n the d irecti o n of the arrow to ta ke up any s lack in th e ribbo n.
1-1 2 Setting Up the Print er Using t he Powe r Switch Co ver WA RNING : If an acc i de nt occ urs w hen the p ower sw itc h cov er is at tached, unplug the power supply cord from th e o u tlet i mmediat ely. Co ntinued usag e may lead t o fire or shoc k.
Setting Up the Printer 1-13 2. W hile holding down the REV ERSE button , tur n on th e prin ter t o beg i n the self test . (The SLI P lig ht blinks. ) 3. F eed a sheet of slip paper into the printer. The printer loads the paper a u toma ti cally, pr ints the pri nte r settin gs, an d t hen ej e cts the p aper.
1-1 4 Setting Up the Print er R emo vi ng t he Paper Gui de If you wi ll use esp ecially w ide pap er, you m ay not want to use the paper g uide o n the d o cu men t table . Y o u c an rem ove it, a s des cr ibe d bel ow . 1. Open the p rinter by pulli ng up on t he ta b o n the f ront co v er.
Setting Up the Printer 1-15 4. Turn the do cumen t tabl e o ver, loo s en th e scr ews, an d remo v e the pl ate. 5. Slide the pa pe r guide to th e left to rem o v e it. 6. R eplace t he plate and i n stall the d ocument table. Note : Be sure t o keep the pap er guide with th e manual.
Using t h e Prin ter 2-1 Chapter 2 Using t he Printe r Operating th e Control Pan els You can control th e basic paper feeding operations of th e printer with the butto ns on t he con trol pa nels . Th e ind ic a tor light s help you m onito r the pri nter’s st at us.
2-2 Usin g the Printe r RE LEA SE Pre ss t hi s butt on to rel ease sli p p aper . Indicator lights T h e c on t r ol p an e l li g h ts pro v ide in fo rm at io n o n p r in t e r c on d it io n s. Pan el lights POWER The POWER ligh t is on w hen the pr inter i s on.
Using t h e Prin ter 2-3 Slip Paper Handlin g Notes : Use onl y slip p ap er t ha t matches the print er’s specifica tions. See Paper Sp ecificatio ns in Cha pter 4. Be sure tha t th e sl ip is flat, wi t hou t curl s, folds, and wrin kles. 1. Sen d appropriate con t rol c ommands fr om the com puter.
2-4 Usin g the Printe r Note: After the slip is d e tected, the printer moves the slip back and forth to detect the position of the top edge of the slip. If the set t ing positi on of the slip is not c o rrect, the printer takes a few seconds to detect t h e position of th e t op edge of the slip.
Using t h e Prin ter 2-5 2. Turn the c heck o ver so th at it is face do wn with the MICR char acter s on t he righ t-hand side. The M ICR char acters must be nex t to the ri ght edg e of th e pape r inlet. 3. Inser t th e c hec k strai ght in to the pa per inle t, usi ng the ri gh t edge of th e pape r i nlet as a gui de.
Troubl esh oot ing 3-1 Chapter 3 Troub leshooting Tr oub les hoo ting This chapter giv es solutions t o s ome p rinter prob lems you may hav e. General problems The lights o n the co ntrol panel do not c ome on.
3-2 Trou bleshooting If the self t est works properly, check the followin g: 1. Check the connect ion at bo th ends of the i n ter f ace cable betw een the pr inter a nd th e comp uter. A lso m ake sur e that th is cable meets t he specificat ions for both the printer and t he com pute r.
Troubl esh oot ing 3-3 Paper handling problems Pa per i s jammed i nside the prin ter. CAUTIONS: Do not touch the prin t head because it can be very h o t after p rin ti ng c o nti n uo u sly f or a lo ng ti m e. Do not move the print he ad carriage. To cl ear a pap er j am, f oll ow t he s t ep s b el ow : 1.
3-4 Trou bleshooting 2) Tur n off th e po wer swi tc h. 3) O pen a front cover(r id). 4) Turn on the power switch while turning on “JOURNAL / SLIP FEED bu tton . 5) Pus h “JOURNAL/SLIP FE ED” button 3 t imes. 6) Clos e a SLIP fro nt cover (rid).
Troubl esh oot ing 3-5 9) As a check paper, insert a clea ning sheet into a printe r. * S et yel low n on- stic k sid e to be up sid e w hen cl eani ng us in g adh esi ve sh ee t. 10) Remove and do a s heet after clean i ng sheet discharge. 11) T urn off the p owe r s witc h.
3-6 Trou bleshooting Hex adecimal Dump This featu re allows experienced users t o see ex actly what data is com ing to th e prin ter. T his ca n be u se f ul in fin ding softwa re probl e ms.
R eference Informa tion 4-1 Chapter 4 Reference In f o rmation Printing Spe c ificatio n s Paper Pri nti n g me tho d: Seri a l impact d ot m atrix Head wir e co nfigurat ion: 9-p in vertical line, 0.353 m m (1/72-in ch) wire pi tc h Head wir e diam eter: 0.
4-2 Referenc e I nforma tion Ribbon Specific a tions M ICR Re ader (Opt io n) The MICR r eader is a fact ory-installed option. Type: Exclu siv e cass e tte ribb on Rib bon c asse tte spec ificat ions .
R eference Informa tion 4-3 Pap er Sp ecific ation s Paper feed me thod: Fric tion feed Paper feed pi tch: Default 4.23 mm (1/6”) 0.1 76 mm (1/144”) c an b e set by a com man d Paper feed sp eed: Approximately 60.3 msec/line (4. 23 mm (1/6”) feeding) Approxim at el y 86.
4-4 Referenc e I nforma tion Pap er Paper type: Norm a l p a per Ca r bo n co py pa pe r Pr e s s u r e s e n s it iv e p ap er To tal thic kne s s: 0. 09 to 0.36 m m (.0035 t o .01 41”) See “ Co py ca pab ility an d pape r thickn ess” on th e nex t pa ge for mo r e inform ati o n.
R eference Informa tion 4-5 Note: When usin g mu lti-ply paper that consist s o f an original a nd three or four copies, be sure t o print with a 9 × 9 f o nt. If a 7 × 9 font i s used, some chara c t ers on some of the copies m ay not be reada ble.
4-6 Referenc e I nforma tion Notes on s lip paper ❏ The sl ip pap er mu st b e flat, wi th out c urls or wrin kl es, especially at the top edges. Otherwise, the paper may rub again st th e r i b bon an d become di rty. ❏ There must be no glue on th e bottom ed ge.
R eference Informa tion 4-7 ❏ Use th inne r pa pe r (N30 o r equi val e nt ) betw e e n t he top an d bottom sh e e ts of mu lti-ply p ape r. I f thick p aper i s used , the copy capabili t y is lowered. [ All the numeric values are typical. ] 31 8 18.
4-8 Referenc e I nforma tion Notes : When in sert ing slip paper, be sure to u se t he slip side guide a nd form stopper. I f you insert the sli p paper exceeding the fo rm stopper, the slip pa p er m ay be ejected. Do not print on the slip p aper in the reverse paper feed d irection.
R eference Informa tion 4-9 MICR re ader me cha nism (o nly when the pr inter i s used w i th the M ICR reader): 240, 000 passes The MICR r eader is defi n ed to have reached the end of it s life when it r eaches the beg innin g of t he W earo ut Peri od.
4-1 0 Referenc e I nforma tion Environmenta l Conditions Notes : When the temperature i s 34 °C , the humidity m ust be 90% or less. When the temperature i s 40 °C , the humidity m ust be 65% or less. When the tempert ure is 45 °C , th e h u midity must be 50% or less.
Di p Switch Setting A- 1 Append i x A Dip S witch Set ting Alth ough the f actory set tings are best for almost al l uses, if you have specia l requirements, you can change the DIP swit ch. Setting th e DIP Sw itches DIP switch functions Yo ur p ri nte r ha s tw o set s of DI P sw it che s.
A-2 D ip Swit c h S etting * Wit h a RS- 485 serial int er face speci fication (a dealer opt ion ) , DIP swi tches 2- 7 and 2-8 a re ignore d. No tes : • Chan g e s in DIP sw itch s etti ngs ( exclu.
Di p Switch Setting A- 3 Paralle l interfa ce spe cification Se t 1 Se t 2 No tes : • Changes in DIP sw itc h settings (excluding switch 2-8 i nt erface re set si g nal) are re c og niz ed only when the prin t e r p ower i s turn ed on o r w hen th e print er is rese t by u sing the inter face.
A-4 D ip Swit c h S etting Changing the DIP switch settings If you n eed to ch ange s etting s, follo w the steps below to make yo ur chan ges: CAUTION: Turn off the p rinte r while re mo ving the DIP sw itch c over to preve nt an elect ric sho rt, which can damag e the p rint er.
E P SON S ales S ubsidi a ries B-1 Appe ndix B EPS ON Sales S ubsidia ries E P S ON AM E RI C A IN C . / OE M D I V . 2 077 0 M a d r o n a A ve. T o r r ance , CA 9 055 9 -2 8 42 U .S. A . T e l : 1- 3 10 - 787 - 6300 F a x : 1 - 310 - 782 - 53 5 0 E P S O N E U R O P E B .
B-2 EPSON Sales Subsid iaries EPSON HONG KONG L IMITED 2 5/ F ., Harbor Centr e, 25, Harbor Road, W anc ha i, Hong Kong T el : 852-2- 585-466 3 Fax : 852-2- 827-434 6 EPS ON T AIW AN TECHNOLOG Y 10f, N o. 287 , Nank ing E . Road, Sec. 3 & TRA DIN G L TD.
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However, one of the most important roles played by the user manual is to help in solving problems with Seiko TM-U590/U590P. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Seiko TM-U590/U590P along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center