Instruction/ maintenance manual of the product 100 Canon
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User’ s Guide BUBBLE JET PRINTER V1.
2 T able of Contents Introduction ..................................................................................................... 5 How to Use This Manual ................................................................................. 6 Saf ety Precautions .
3 T able of Contents Uninstalling Printer Drivers .......................................................................... 65 Routine Maintenance ....................................................................................66 When to Replace the Cartridge and Maintain Print Head .
4 T able of Contents An Error Message is Displayed on the Screen .......................................... 141 Problems Unique to Windows ................................................................... 150 Problems Unique to the Macintosh .......
5 Introduction Intr oduction Thank you f or purchasing the Canon S100 Bub ble Jet Printer . This User’ s Guide provides comprehensiv e explanations of the f eatures and functions of the printer . This guide uses the f ollowing symbols to indicate impor tant inf or mation.
6 How to Use This Manual Ho w to Use This Manual T o view this User’ s Guide , we recommend that y ou use Acrobat Reader 4.0 or Acrobat Reader 3.0. Please note that screens display ed b y Acrobat Reader 3.0 are slightly diff erent. Use this button to enlarge the viewing screen.
7 How to Use This Manual Displa ys the table of contents . Click the heading to jump to the topic. Click the " " symbol to see the headings f or each chapter . Click the " " symbol to close the headings. Use this button to search f or a word.
8 Saf ety Precautions Safety Precautions Please read the saf ety warnings and cautions provided in this manual to ensure that y ou use the printer safely . Do not attempt to use the printer in any wa y not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
9 Saf ety Precautions Ne ver plug the printer into a pow er sock et that is shared with other equipment (e xtension lead, double adapter , etc.). Ne ver use the printer if the pow er cord is bundled or knotted.
10 Saf ety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer . There are no user serviceable par ts inside the printer . The printer contains high-voltage components. Nev er attempt an y maintenance procedure not descr ibed in this guide.
11 Saf ety Precautions Caution ➤ You may cause injury or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not install the printer in a location that is unstable or subject to e xcessiv e vibration.
12 Saf ety Precautions ■ P ower supply Ne ver remo v e the plug by pulling on the cord. Do not use an e xtension lead. If you do not intend to use the printer f or a long period of time, unplug the printer . Ne ver use a po wer supply v oltage other than that supplied in the countr y of purchase.
13 Saf ety Precautions ■ W orking around the pr inter Ne ver put y our hands or fingers in the printer while it is pr inting. Do not place metal objects (paper clips, staples , etc.) or containers of flammable solv ents (alcohol, thinners. etc.) on top of the pr inter .
14 Printer P ar ts and Their Functions Printer P ar ts and Their Functions • F ront View • Rear Vie w • Inside the Printer.
F ront View 15 Printer P ar ts and Their Functions Fr ont View P aper Guide When loading paper , ensure the left edge just touches this guide. T o move the paper guide, pinch the knob and slide in the appropriate direction. P aper Rest Sheet Feeder Load paper here.
Rear View 16 Printer P ar ts and Their Functions Rear Vie w USB P ort Connects the printer to a computer through a USB interf ace..
Inside the Printer 17 Printer P ar ts and Their Functions Inside the Printer Cartridg e Holder Install a BJ car tr idge here. Cartridg e Lock Le ver Locks the BJ cartr idge into the holder . P aper Thickness Le ver Adjusts the gap between the print head and the surf ace of the pr inting paper .
18 Printer Dr iv er Functions (Windows) Printer Driver Functions (Windo ws) • Opening the Printer Proper ties Dialog Bo x • Printer Proper ties Dialog Bo x Descr iption • BJ Status Monitor Funct.
Opening the Printer Proper ties Dialog Box 19 Printer Dr iv er Functions (Windows) Opening the Printer Pr oper ties Dialog Bo x The Printer Proper ties dialog bo x can be opened from either within an application, or directly from the Windows [Start] menu.
Opening the Printer Proper ties Dialog Box 20 Printer Dr iv er Functions (Windows) ■ Opening the Printer Proper ties dialog bo x directly from the [Star t] menu This method is used f or maintenance operations such as print head cleaning, or to specify printer settings common to all application programs.
Printer Proper ties Dialog Box Description 21 Printer Dr iv er Functions (Windows) Printer Pr oper ties Dialog Bo x Description • [Main] T ab • [P age La y out] T ab • [Stamp/Bac kground] T ab .
Printer Proper ties Dialog Box Description 22 Printer Dr iv er Functions (Windows) [Main] T ab (1) [Choose Print Mode] f or documents that are mainly te xt. f or printing a draft saving ink and time . f or documents with combinations of te xt, illustrations and graphics .
Printer Proper ties Dialog Box Description 23 Printer Dr iv er Functions (Windows) f or photographs . T o specify more detailed settings for the print quality or colour , clic k the [Advanced...] button. (2) [BJ Car tr idge] Select the type of BJ car tr idge installed in the printer .
Printer Proper ties Dialog Box Description 24 Printer Dr iv er Functions (Windows) ■ [Adv anced...] • [Quality] T ab (1) [Print Quality] Mov e the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances pr int quality , and moving to the left increases printing speed.
Printer Proper ties Dialog Box Description 25 Printer Dr iv er Functions (Windows) (3) [Image Optimizer] Improv es the contours and smoothes jaggedness that occur when photogr aphic or graphic image data is enlarged within an application. (4) [Photo Optimizer] Optimises the colour of images taken from a digital camer a or scanner .
Printer Proper ties Dialog Box Description 26 Printer Dr iv er Functions (Windows) ■ [Adv anced...] • [Special Eff ects] T ab (1) [Simulate Illustration] This function manipulates colour image data with cer tain effects . Select the check bo x and adjust the brightness of the image with the [Contrast] slide bar .
Printer Proper ties Dialog Box Description 27 Printer Dr iv er Functions (Windows) ■ [Adv anced...] • [Colour] / [Color] T ab (1) [Colour Adjustment] / [Color Adjustment] Select the check bo x to change [Colour Balance] / [Color Balance], [Output Style], and [Brightness] settings.
Printer Proper ties Dialog Box Description 28 Printer Dr iv er Functions (Windows) (3) [Intensity] Mov e the slide bar to adjust the print density . Mo ving the bar to the right increases the density .
Printer Proper ties Dialog Box Description 29 Printer Dr iv er Functions (Windows) ■ [Adv anced...] • [Sav e] T ab Sav e specified settings as a print mode. (1) Enter a title f or the new print mode in the [Title]. (2) Select an icon f or the new print mode from the [Icon Selection].
Printer Proper ties Dialog Box Description 30 Printer Dr iv er Functions (Windows) Note ➤ You can also delete print modes. Select an icon in the [Saved Settings], click the [Delete] button.
Printer Proper ties Dialog Box Description 31 Printer Dr iv er Functions (Windows) [P a g e La y out] T ab (1) [P age Size] Ensure the correct paper size is selected. (2) [Orientation] Select landscape or por trait and ensure it is the same orientation used in the application.
Printer Proper ties Dialog Box Description 32 Printer Dr iv er Functions (Windows) (3) [Printing T ype] Select the printing method from among the follo wing. [Nor mal-size Printing] The document is printed according to the or iginal dimensions. This setting is usually selected b y def ault.
Printer Proper ties Dialog Box Description 33 Printer Dr iv er Functions (Windows) (6) [Duple x Printing] Select to print on both sides of the paper . Y ou can e x ecute this only when selected [Plain P aper] as a [Media T ype]. If g rey ed out, select [Backg round Printing] check bo x.
Printer Proper ties Dialog Box Description 34 Printer Dr iv er Functions (Windows) [Stamp/Bac kgr ound] T ab (1) [Stamp] Choose the stamp . (2) [Place stamp ov er te xt] When selected, the stamp is printed ov er the pr int data. (3) [Stamp first page only] Prints the stamp only on the first page.
Printer Proper ties Dialog Box Description 35 Printer Dr iv er Functions (Windows) (4) [Define Stamp ...] This allows y ou to create new stamps , or modify details of a selected stamp . (5) [Backg round] Choose the backg round image you wish to use .
Printer Proper ties Dialog Box Description 36 Printer Dr iv er Functions (Windows) [Maintenance] T ab (1) Click to start pr int head cleaning. For more details , refer to " Print Head Cleaning ". (2) Click to print a nozzle chec k patter n to ensure that ink is being discharged properly .
Printer Proper ties Dialog Box Description 37 Printer Dr iv er Functions (Windows) (3) [Star t Status Monitor] Checks the printer status and the progress of printing jobs.
BJ Status Monitor Functions 38 Printer Dr iv er Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor checks the status of the printer . If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution.
BJ Status Monitor Functions 39 Printer Dr iv er Functions (Windows) Note ➤ To open the BJ Status Monitor when the printer is not printing, click the [Maintenance] tab in the Printer Properties dialog box and click the [Start Status Monitor] button.
BJ Status Monitor Functions 40 Printer Dr iv er Functions (Windows) ■ When errors occur The BJ Status Monitor is automatically displa yed when an error occurs , e.g. if the printer runs out of paper . In such cases, tak e the appropriate action as descr ibed in the [Printer Status] tab .
Cancelling a Print Job 41 Printer Dr iv er Functions (Windows) Cancelling a Print Job T o cancel the current pr int job , first open the BJ Status Monitor . 1 Click the [Canon BJ Printer Status Monitor] icon on the T ask Bar . 2 Click [Cancel Printing].
Uninstalling Printer Dr iv ers 42 Printer Dr iv er Functions (Windows) Uninstalling Printer Driver s Use the Uninstaller to delete any unw anted printer dr ivers and an y associated files at the same time. 1 Click the [Start] button and select [Programs], [BJ Printer], [Uninstall].
43 Printer Dr iv er Functions (Macintosh) Printer Driver Functions (Macintosh) • Description of Pr int Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Networ k .
Description of Pr int Settings 44 Printer Dr iv er Functions (Macintosh) Description of Print Settings • [P age Setup] Dialog Bo x • [Printer Utility] Dialog Bo x • [Print] Dialog Box • [Detai.
Description of Pr int Settings 45 Printer Dr iv er Functions (Macintosh) [P a g e Setup] Dialog Bo x The P age Setup dialog bo x contains settings f or the printed page, such as the size of the print media, and resizing the pr inted image. T o open the P age Setup dialog bo x, select [P age Setup] from the [File] menu in y our application program.
Description of Pr int Settings 46 Printer Dr iv er Functions (Macintosh) (3) [Scale] Specify the scaling percentage to resize the document f or printing.
Description of Pr int Settings 47 Printer Dr iv er Functions (Macintosh) [Printer Utility] Dialog Bo x The [Printer Utility] dialog box is displa y ed when you clic k the [Utilities] button in the [P age Setup] dialog bo x. (1) Select the function you wish to perf orm.
Description of Pr int Settings 48 Printer Dr iv er Functions (Macintosh) [Print] Dialog Bo x The [Print] dialog box specifies the media type and print settings to be used f or your print job . T o open the [Pr int] dialog bo x, select [Print] from the [File] menu in your application program.
Description of Pr int Settings 49 Printer Dr iv er Functions (Macintosh) (4) [Details...] Allows y ou to manually set the print quality and colour settings in the [Detailed Setting] Dialog Bo x . (5) [Options...] Specify the output destination, print order and page lay out f or the document you are printing.
Description of Pr int Settings 50 Printer Dr iv er Functions (Macintosh) [Detailed Setting] Dialog Bo x T o open the [Detailed Setting] dialog box, select [Manual] in the [Print] dialog box and then click [Details ...]. ■ [Quality] P anel (1) P anel displa y icons Click these icons to s witch betw een panels in the [Detailed Setting] dialog box.
Description of Pr int Settings 51 Printer Dr iv er Functions (Macintosh) (2) [Print Quality] Mov e the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances pr int quality , and moving it to the left increases printing speed.
Description of Pr int Settings 52 Printer Dr iv er Functions (Macintosh) ■ [Special Eff ects] P anel T o display the [Special Eff ects] panel, clic k the [Special effects] displa y icon. (1) [Simulate illustration] This function manipulates colour image data with cer tain effects .
Description of Pr int Settings 53 Printer Dr iv er Functions (Macintosh) ■ [Colour] / [Color] P anel T o display the [Colour] / [Color] panel, clic k the [Colour] / [Color] displa y icon. (1) [Colour Correction] / [Color Correction] Select a colour correction method: [BJ Standard], [ColourSync] / [ColorSync] or [None].
Description of Pr int Settings 54 Printer Dr iv er Functions (Macintosh) (2) [Print T ype] F or printing that emphasises inter mediate colours, select [Photo]. For printing that emphasises the brightness of pr imar y colours, select [Gr aphics]. F or documents that contain large amounts of a basic colour , select [Spot Colour] / [Spot Color].
Description of Pr int Settings 55 Printer Dr iv er Functions (Macintosh) [Options] Dialog Bo x (1) [La yout] Use this function to print more than one page on a single sheet of paper . T ypically , this setting is set to displa y [1P age/Sheet Printing].
Description of Pr int Settings 56 Printer Dr iv er Functions (Macintosh) [P oster (Divided into 4) / (Divided into 9) / (Divided into 16)] These enlarge and split the print image across sev eral sheets of paper . The pr inter sheets can then be assembled to mak e a larger poster .
Description of Pr int Settings 57 Printer Dr iv er Functions (Macintosh) [Register Settings] Dialog Bo x T o open the [Register Settings] dialog box, clic k the [Apply ...] b utton in the [Print] dialog bo x. (1) [Settings] Displa ys a list of the registered print settings.
BJ Print Monitor 58 Printer Dr iv er Functions (Macintosh) BJ Print Monitor The BJ Print Monitor allows you to chec k the progress of print jobs. Y ou can launch the BJ Print Monitor if background printing is enabled in the [Chooser] utility . ■ Opening the BJ Print Monitor 1 Select [Chooser] from the Apple Menu.
BJ Print Monitor 59 Printer Dr iv er Functions (Macintosh) ■ BJ Print Monitor Functions The BJ Print Monitor allows you to change the print order of documents queued f or printing.
Cancelling a Print Job 60 Printer Dr iv er Functions (Macintosh) Cancelling a Print Job When the BJ Print Monitor is r unning, you can use it to cancel or suspend the currently printing job . 1 Select [BJ Print Monitor] in the Application Menu. 2 Click the name of the print job y ou wish to cancel, then click .
Using the Printer with a Network 61 Printer Dr iv er Functions (Macintosh) Using the Printer with a Netw ork The printer can be used in an Ether net network environment. F ollow the steps described below to connect the printer to the network. Install the printer dr iv er on each network computer that will use the pr inter .
Using the Printer with a Network 62 Printer Dr iv er Functions (Macintosh) 4 Click [Share]. 5 Confir m that [S100 ser v er] is selected in [Enter new print ser v er name:] then click [Send]. 6 Confir m that the ne w pr int ser v er name has been added to [Current print ser v ers] then click [Close].
Using the Printer with a Network 63 Printer Dr iv er Functions (Macintosh) ■ Chec king Pr int Status • Checking print status from the print ser ver T o check the status of a print job from the pr int ser v er , star t the BJ Print Monitor . Select [BJ Print Monitor] in the Application Menu.
Using the Printer with a Network 64 Printer Dr iv er Functions (Macintosh) ■ BJ Status Monitor Functions .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document.
Uninstalling Printer Dr iv ers 65 Printer Dr iv er Functions (Macintosh) Uninstalling Printer Driver s When a printer dr iv er is no longer needed, use the Installer to delete, all the progr am files associated with it at the same time. Bef ore proceeding, ensure you sa v e any unsa ved files in an y currently running applications.
66 Routine Maintenance Routine Maintenance • When to Replace the Car tr idge and Maintain Pr int Head • Replacing the Ink Car tr idge • Replacing the BJ Car tr idge • Printing the Nozzle Check.
When to Replace the Car tridge and Maintain Pr int Head 67 Routine Maintenance When to Replace the Car tridge and Maintain Print Head When printing becomes faint or colours are incorrect, clean the print head. If the problems persist after cleaning, you ma y need to replace a car tridge.
Replacing the Ink Car tridge 68 Routine Maintenance Replacing the Ink Car tridge When the Color BJ Car tr idge BC-21e runs out of ink, replace either of ink car tr idges. • Colour : BCI-21 Color • Black: BCI-21 Black Note ➤ Damage caused by using a refilled cartridge is not covered by the Canon warranty.
Replacing the Ink Car tridge 69 Routine Maintenance 2 Remov e the empty ink car tridge. Pull the tab on the ink car tr idge tow ards you to release . Then lift it from its slot. Do not touch the lock le v er ; remove only the ink cartr idge. Impor tant ➤ • Handle ink car tr idges carefully to a void staining clothing or the surrounding area.
Replacing the Ink Car tridge 70 Routine Maintenance 3 Unpack a ne w ink car tridge and remove a protectiv e cap . Impor tant ➤ • Do not re-attach the protectiv e cap once you ha ve remo v ed it. • Once you ha v e remov ed the protectiv e cap , do not touch the open ink por t.
Replacing the Ink Car tridge 71 Routine Maintenance 4 Inser t the ink car tr idge into a slot..
Replacing the Ink Car tridge 72 Routine Maintenance 5 Press the ink car tr idge tab until it snaps firmly into place. 6 Close the front cov er . The car tr idge holder mov es to the right.
Replacing the BJ Car tridge 73 Routine Maintenance Replacing the BJ Car tridge When print head nozzles seem to be wor n out, replace the whole BJ car tr idge with ne w one. These two types of BJ car tridges are av ailable . • Color BJ Car tr idge BC-21e: holds a set of ink car tr idges BCI-21 color and b lack.
Replacing the BJ Car tridge 74 Routine Maintenance • Refilling car tr idge can result in poor print quality or cause damage to the printer . Damage caused b y using a refilled car tridge is not cov ered b y the Canon warr anty . Canon recommends using only BJ car tridges to ensure the best quality .
Replacing the BJ Car tridge 75 Routine Maintenance Lift the BJ car tr idge from the holder . When the car tr idge runs out of ink, dispose of it immediately .
Replacing the BJ Car tridge 76 Routine Maintenance 3 Unpack the ne w BJ car tridge and remove a protectiv e cap and tape . Impor tant ➤ • Do not re-attach the protectiv e cap once you ha ve remo v ed it. • Once you ha v e remov ed the protectiv e cap and tape, do not touch the nozzles.
Replacing the BJ Car tridge 77 Routine Maintenance 4 Inser t the BJ car tr idge in the car tr idge holder . Low er the lock le v er until it locks ..
Replacing the BJ Car tridge 78 Routine Maintenance 5 Close the front cov er . The car tr idge holder mov es to the right. The BJ car tr idge installation process is now complete . Note ➤ To maintain optimal print quality, use a BJ cartridge within a year of first use.
Printing the Nozzle Check P attern 79 Routine Maintenance Printing the Nozzle Chec k P attern Print the nozzle check pattern to deter mine whether the ink is discharged proper ly . Use this function when printed results are blurred or colours are incorrect.
Printing the Nozzle Check P attern 80 Routine Maintenance Macintosh 1 Ensure the printer is on and load a sheet of A4 or Letter paper in the printer . 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting [P age Setup .
Printing the Nozzle Check P attern 81 Routine Maintenance ■ Printing the Nozzle Check P attern through the Pr inter 1 Ensure the printer is on and load a sheet of A4 or Letter paper in the printer .
Printing the Nozzle Check P attern 82 Routine Maintenance ■ Examining the Nozzle Chec k P atter n The nozzle check pattern should appear as f ollows when ink is discharged properly .
Print Head Cleaning 83 Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be perf or med either from the printer dr iv ers or from the pr inter itself . Note ➤ Cleaning the head consumes ink, so perform head cleaning only when necessary.
Print Head Cleaning 84 Routine Maintenance 3 Click the [Maintenance] tab and then clic k the print head cleaning icon. 4 When a confir mation message is displa yed, clic k [OK]. Macintosh 1 Ensure the printer is on. 2 Open the P age Setup dialog bo x.
Print Head Cleaning 85 Routine Maintenance ■ Cleaning the Print Head from the Pr inter This method resets the printer so any print data stored in the pr inter is lost. 1 Ensure the printer is on. 2 Hold down the RESUME/CANCEL b utton f or longer than 2 seconds.
Cleaning the Printer 86 Routine Maintenance Cleaning the Printer During nor mal pr inting, ink and small scraps of paper accum ulate in the pr inter . When the accumulated debris becomes clearly visible, clean the printer by the f ollo wing procedure.
Cleaning the Printer 87 Routine Maintenance 2 Open the front cov er , and wipe out the inter ior of the printer with a dr y cloth. Wipe aw a y any stra y drops of ink, scr aps of paper , and dust. P a y special attention to cleaning the blac k panel that can be most easily soiled.
T ranspor ting the Printer 88 Routine Maintenance T ranspor ting the Printer P ac k the pr inter carefully in its original packing materials. If you do not ha v e the original packing materials, wrap the printer carefully in protective material and pack in a sturdy bo x.
T ranspor ting the Printer 89 Routine Maintenance 3 Disconnect the printer cable from the computer and the printer , and then disconnect the pow er cord from the pr inter . 4 Secure the printer with adhesive tape as sho wn, and then pack it in a plastic bag.
T ranspor ting the Printer 90 Routine Maintenance 5 Attach protectiv e mater ial to both sides of the printer when packing the printer . Clearly label the box as "F ragile", if using a transpor t company .
91 Printing Media Printing Media • Compatib le Media T ypes • En velopes • High Resolution P aper HR-101N • Glossy Photo P aper GP-301N/GP-301 • High Gloss Film HG-101 • Glossy Photo Cards.
Compatible Media T ypes 92 Printing Media Compatible Media T ypes Y ou can use the f ollowing types of paper and other media. ■ Size • Standard paper : F rom A5 size (148.0 x 210.0 mm / 5.83 x 8.27 in) to legal size (215.9 x 355.6 mm / 8.5 x 14.0 in) • Non-standard paper : F rom 100.
Compatible Media T ypes 93 Printing Media ■ W eight 64 to 105 g/m 2 (17 to 28 lb) Do not use paper heavier than this , as it could jam in the printer . ■ T ypes The f ollowing types of media can be used. F or more inf or mation about the media and the printing methods, ref er to the specific sections.
Env elopes 94 Printing Media En velopes Use either European DL or US Com. #10 size env elopes . ■ Preparation f or Printing 1 Press down on all f our corners and edges of the env elopes to flatten them as shown belo w . 2 If the env elopes are curled, hold the opposite cor ners and gently bend them in the opposite direction.
Env elopes 95 Printing Media 3 If the leading edge of an env elope is puff ed up or curled, use a pen to press the env elope flat and sharpen the crease. The env elopes ma y jam in the printer if they are not completely flat and the edges are not aligned.
Env elopes 96 Printing Media ■ Loading • Place env elopes breadthw ays with the address side f acing upw ards. • Set the paper thickness le v er to the right. • Up to 5 env elopes can be loaded at once . ■ Printer Dr iv er Settings • [Media T ype]: Env elope • [P age Size]: Select either [DL Env .
Env elopes 97 Printing Media ■ Handling of Printed Output Remov e each en velope as it is printed. ■ Printable Area ➡ Printing Area.
High Resolution P aper HR-101N 98 Printing Media High Resolution P aper HR-101N This type of paper provides better colour reproduction than plain paper . It is suitab le f or printing business documents that f eature graphics , and f or photographs . ■ Loading • Load the paper with the whiter side f acing up .
High Resolution P aper HR-101N 99 Printing Media ■ Printer Dr iv er Settings • [Media T ype]: High Resolution P aper • [P age Size]: Ensure the setting matches the siz e set in the application. ■ Handling of Printed Output Do not stack more than 20 sheets in the paper output tr a y .
Glossy Photo P aper GP-301N/GP-301 100 Printing Media Glossy Photo P aper GP-301N/GP-301 This media is still thick er than High Resolution P aper with a glossy printing surf ace to produce print-outs close to photograph quality . ■ Loading • Load the paper with the whiter side f acing up .
Glossy Photo P aper GP-301N/GP-301 101 Printing Media Note ➤ When using the GP-301, first place a loading suppor t sheet (B) included in the package . Do not use sheet (A) for S100. ■ Printer Dr iv er Settings • [Media T ype]: Glossy Photo P aper • [P age Size]: Ensure the setting matches the siz e set in the application.
High Gloss Film HG-101 102 Printing Media High Gloss Film HG-101 A glossy surf ace off ers quality photograph printing. ■ Loading • Load one sheet at a time.
High Gloss Film HG-101 103 Printing Media ■ Printer Dr iv er Settings • [Media T ype]: High Gloss Film • [P age Size]: Ensure the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed.
Glossy Photo Cards FM-101 104 Printing Media Glossy Photo Car ds FM-101 Made of the same material as Glossy Photo P aper GP-301, this photo-size paper is intended f or printing images that cov er the entire surface of the card, without a white border .
Glossy Photo Cards FM-101 105 Printing Media ■ Printer Dr iv er Settings • [Media T ype]: Glossy Photo Cards • [P age Size]: Canon 101.6 x 152.4 mm (Canon 4 x 6 in) ■ Handling of Printed Output • Remov e each card as soon as it is printed. • Do not touch the printed surface until the ink dries (appro x.
T ransparencies CF-102 106 Printing Media T ransparencies CF-102 This film is ideal f or printing presentation mater ial f or use with ov erhead projectors. ■ Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet f eeder .
T ransparencies CF-102 107 Printing Media • Although you can print on either side of CF-102, best results can be obtained b y printing on the side toward which it curls when held by the edge . ■ Printer Dr iv er Settings • [Media T ype]: T ransparency • [P age Size]: Ensure the setting matches the siz e set in the application.
T -Shirt T ransf ers TR-201 108 Printing Media T -Shir t T ransfers TR-201 This paper is used to produce iron-on transf ers. The image is printed bac kwards when [Media T ype] is set to T -Shir t T ransf er in the printer dr iv er .
T -Shirt T ransf ers TR-201 109 Printing Media ■ Printer Dr iv er Settings • [Media T ype]: T -Shir t T ransf er • [P age Size]: Ensure the setting matches the siz e set in the application. ■ Handling of Printed Output • Remov e each T -shir t transf er as soon as it is printed.
Banner P aper 110 Printing Media Banner P aper This is long paper that consists of perf orated sheets of A4 or Letter size paper , ideal f or printing long posters or banners (up to six sheets long). ■ Preparation f or Printing • When tearing the banner paper , tear off one more sheet than y ou actually need to print.
Banner P aper 111 Printing Media 3 Place the printer where the pr inted banner output can hang ov er the edge of the table . Ensure the ink does not stain the table or floor .
Banner P aper 112 Printing Media ■ Printer Dr iv er Settings • [Media T ype]: Plain Paper • [P age Siz e]: When using A4 banner paper : A4 When using letter size banner paper: Letter • [Printing T ype]: Banner Printing f or Windows . On a Macintosh, bef ore creating the document, select [Banner Printing] in the [P age Setup] dialog bo x.
113 T roubleshooting T r oubleshooting • Cannot Install the Printer Dr iv er • Print Quality is P oor or Contains Errors • Printer Does Not Star t or Stops Dur ing Print Jobs • P aper Does Not.
Cannot Install the Printer Dr iv er 114 T roubleshooting Cannot Install the Printer Driver ■ Follow the installation pr ocedure correctly . Install the printer dr iv er carefully follo wing the procedures described in the Quick Start Guide . If the printer dr iv er was not installed correctly , reinstall it.
Cannot Install the Printer Dr iv er 115 T roubleshooting ■ If the Installer for the printer driver does not start up automatically when y ou inser t the Setup Software & User’ s Guide CD-ROM , open the [My Computer] windo w , and then double-c lick the CD-R OM icon.
Print Quality is P oor or Contains Errors 116 T roubleshooting Print Quality is P oor or Contains Error s • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols a.
Print Quality is P oor or Contains Errors 117 T roubleshooting Cannot Print to End of Job ■ Confirm the P age Size setting matches the size of the paper loaded in the printer .
Print Quality is P oor or Contains Errors 118 T roubleshooting Colour s are Unclear ■ Confirm the media type setting in the printer driver matches the type of paper loaded in the printer . If you are printing a photogr aph or an illustration from a Windows en vironment, also increase [Print Quality].
Print Quality is P oor or Contains Errors 119 T roubleshooting Meaningless Character s or Symbols are Printed ■ If the prob lem only occur s when printing a specific document, try editing the document and then printing it. If this does not resolv e the problem, there ma y be a prob lem with your application program.
Print Quality is P oor or Contains Errors 120 T roubleshooting Printing is Blurred/Colour s are Wr ong ■ Print the nozzle chec k pattern to ensure that ink is output correctly . If the nozzle check pattern does not print correctly , clean the print head.
Print Quality is P oor or Contains Errors 121 T roubleshooting Straight Lines are Misaligned ■ Remove the BJ cartridge and then reinstall it correctly . ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Proper ties dialog bo x.
Print Quality is P oor or Contains Errors 122 T roubleshooting Printed P aper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense colour s or photographs). ■ Reduce the [Intensity] setting in the printer driver and try printing again.
Print Quality is P oor or Contains Errors 123 T roubleshooting Macintosh 1 Open the Print dialog box. 2 F or [Print Mode], select [Manual] and then click [Details]. 3 Click the [Colour] / [Color] icon and then dr ag the [Intensity] slide bar to set the intensity .
Print Quality is P oor or Contains Errors 124 T roubleshooting Bac k of P aper is Sm udged ■ Remove eac h printed sheet from the output tra y as soon as it is ejected.
Print Quality is P oor or Contains Errors 125 T roubleshooting Printed Surface is Scratched ■ Ensure y ou are using suitable paper . • The paper weight must be less than 105 g/m 2 (28 lb). If you use paper hea vier than 105 g/m 2 (28 lb), the print head ma y scratch the printed surf ace.
Print Quality is P oor or Contains Errors 126 T roubleshooting Windows 1 Open the Printer Proper ties dialog bo x. 2 On the [Main] tab , clic k [Advanced...] and open the [Colour] / [Color] tab . 3 Drag the [Intensity] slide bar to adjust the intensity .
Print Quality is P oor or Contains Errors 127 T roubleshooting White Streaks ■ Print the nozzle chec k pattern to chec k the ink output. If the patter n is brok en, missing or a specific colour does not pr int, clean the print head.
Print Quality is P oor or Contains Errors 128 T roubleshooting Colour s are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. 2 On the [Main] tab , clic k [Advanced.
Print Quality is P oor or Contains Errors 129 T roubleshooting ■ Set the halftoning method to [Diffusion] in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. 2 On the [Main] tab , clic k [Advanced...] and open the [Quality] tab .
Printer Does Not Star t or Stops Dur ing Print Jobs 130 T roubleshooting Printer Does Not Star t or Stops During Print Jobs • Printing Does Not Star t • Printing Stops Before It is Completed • P.
Printer Does Not Star t or Stops Dur ing Print Jobs 131 T roubleshooting Printing Does Not Star t ■ Ensure the printer is securely plug ged in. Note ➤ When printing a large amount of data such as a photo or graphics, it takes longer than usual for the computer to process the data and send it to the printer.
Printer Does Not Star t or Stops Dur ing Print Jobs 132 T roubleshooting ■ Ensure the correct printer driver is selected. In Windows , ensure that [Canon S100] is selected in the [Print] dialog box. In Macintosh, ensure that [S100] is selected in the [Chooser].
Printer Does Not Star t or Stops Dur ing Print Jobs 133 T roubleshooting Printing Stops Bef ore It is Completed ■ W ait f or a while . Printing a large amount of data such as a photo or graphics tak es time for the computer to process the data, during which the pr inter ma y appear to not be functioning.
Printer Does Not Star t or Stops Dur ing Print Jobs 134 T roubleshooting Printer Mo ves But Does Not Print ■ Either of the ink cartridg es or a BJ cartridg e may empty . Replace with a new one. ➡ Replacing the Ink Car tr idge ■ If there is plenty of ink but the printer does not print, clean the print head.
Printer Does Not Star t or Stops Dur ing Print Jobs 135 T roubleshooting Car tridge Holder Does Not Move to the Centre ■ Ensure the printer is securely plug ged in. The car tr idge holder will not mov e unless the po wer is on. ■ If the front co ver has been left open f or a while, c lose and reopen it.
Printer Does Not Star t or Stops Dur ing Print Jobs 136 T roubleshooting Car tridge Holder Does Not Return to the Home ■ Unplug and plug the printer back, and reinstall the BJ car tridge correctly . If the problem remains , replace the BJ car tr idge with another one.
P aper Does Not F eed Proper ly or P aper J ams 137 T roubleshooting P aper Does Not Feed Pr operl y or P aper Jams • P aper Does Not F eed Properly • P aper J ams.
P aper Does Not F eed Proper ly or P aper J ams 138 T roubleshooting P aper Does Not Feed Pr operl y ■ Confirm the paper conditions. • The paper is not too thick (less than 105g/m 2 / 28 lb). • The number of sheets loaded does not e xceed the recommended le v el.
P aper Does Not F eed Proper ly or P aper J ams 139 T roubleshooting P aper Jams Remov e the paper according to the f ollowing procedure . 1 Slowly pull the paper out, either from the sheet f eeder or from the paper output slot, whiche ver is easier .
Ink Runs Out T oo Quic kly 140 T roubleshooting Ink Runs Out T oo Quickl y ■ Do not open and shut the front co ver too often. The printer automatically star ts print head cleaning as you shut the front cov er after leaving it opened f or longer than 5 seconds .
An Error Message is Displa yed on the Screen 141 T roubleshooting An Err or Message is Displa yed on the Screen • Error Wr iting to USBxxx • Application Error or Gener al Protection F ault • Oth.
An Error Message is Displa yed on the Screen 142 T roubleshooting Err or Writing to USBxxx ■ Ensure the printer is securely plug ged in. ■ Ensure the printer is securely connected to the computer . Note ➤ If you are using a switch box or other devices, remove and reconnect the printer directly to the computer and try printing again.
An Error Message is Displa yed on the Screen 143 T roubleshooting ■ V erify the USB port status. 1 Right-click [My Computer] and select [Properties]. 2 On the [De vice Manager] tab , double-clic k [Univ ersal serial bus controller], and then double-clic k [Canon S100].
An Error Message is Displa yed on the Screen 144 T roubleshooting ■ There may be a pr oblem in the printer driver . Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Dr iv ers Also ref er to the procedure “Notes on Handling the USB Interface (f or Windows Users)” in the Quick Start Guide .
An Error Message is Displa yed on the Screen 145 T roubleshooting Application Err or or General Pr otection Fault ■ Ensure the application program y ou are using is intended f or your operating system. F or e xample, if y ou attempt to pr int with a Windo ws 3.
An Error Message is Displa yed on the Screen 146 T roubleshooting ■ Check the amount of free space on the har d disk. Y ou ma y need to increase the amount of free space by deleting an y unnecessar y files. ■ If the prob lem only occur s when printing a specific document, try editing the document and then printing it.
An Error Message is Displa yed on the Screen 147 T roubleshooting Other Err or Messages ■ If the BJ Status Monitor is display ed, follo w the instructions on screen. If an error occurs during pr inting, the BJ Status Monitor displa ys the error on the [Printer Status] tab .
An Error Message is Displa yed on the Screen 148 T roubleshooting ■ If one of the follo wing messages is display ed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting an y unnecessar y files.
An Error Message is Displa yed on the Screen 149 T roubleshooting Other Err or Messages ■ If a message with the format "Err or No.: Xn" (where "X" represents a letter and "n" represents a number) is displa yed: Error No.
Problems Unique to Windo ws 150 T roubleshooting Pr oblems Unique to Windows • The BJ Status Monitor is Not Displa y ed • Cannot Print in Background (Windo ws 98/Windows Me only) • Cannot Print .
Problems Unique to Windo ws 151 T roubleshooting The BJ Status Monitor is Not Displa yed ■ Ensure "Enable bi-directional support for this printer" is selected.
Problems Unique to Windo ws 152 T roubleshooting Cannot Print in Bac kgr ound (Windows 98/Windo ws Me onl y) ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space. Y ou may need to delete unnecessar y files, or disab le backg round printing.
Problems Unique to Windo ws 153 T roubleshooting Cannot Print Normall y ■ If the WPS driver or CAPT driver is installed, either uninstall it or change the driver port to [FILE] as follows. The WPS (Windows Printing System) driver or CAPT (Canon Adv anced Printing T echnology) dr iver ma y disrupt nor mal printing.
Problems Unique to the Macintosh 154 T roubleshooting Pr oblems Unique to the Macintosh • J agged T e xt or Graphics, or Banded Gr adations • Cannot Print in Background Macintosh.
Problems Unique to the Macintosh 155 T roubleshooting Jag ged T e xt or Graphics, or Banded Gradations ■ Ensure y our application suppor ts Quick Dra w . If you are using a P ostScript-compatible application, printed text and lines ma y appear jagged and gradations ma y appear banded.
Problems Unique to the Macintosh 156 T roubleshooting Cannot Print in Bac kgr ound ■ Ensure backgr ound printing is enabled. 1 In the Apple menu, select [Chooser]. 2 Click [Bac kgrounding] on. ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space.
157 Appendices Appendices • Deleting an Unknown De vice Windo ws.
Deleting an Unknown De vice 158 Appendices Deleting an Unkno wn Device If printer dr iv er installation was not seccessful, carr y out the procedure described in “Notes on Handling the USB interf ace (f or Windows Users)” in the Quick Start Guide .
Deleting an Unknown De vice 159 Appendices • If the unknown de vice is under [Univ ersal serial bus controller] • If the unknown de vice is under [Other de vices].
Deleting an Unknown De vice 160 Appendices 5 When the confir mation message appears, clic k [OK]. 6 Click [Close] to close the [System Properties] window . In Windows 2000, clic k and then clic k [OK] in the [System Proper ties] window . 7 Click at the top right of the [Control P anel] window to close it.
161 Specifications Specifications Printing method: Bubb le Jet on-demand Printing resolution: 720 (horizontal) × 360 (v er tical) dpi. max. Print speed (pr inting with Canon standard patter n): Black printing F ast: 5 ppm Nor mal: 4.5 ppm Colour printing F ast: 2 ppm Nor mal: 1.
162 Specifications Receiv e buff er : 64 KB Interf ace: USB 1.0-compatible Interf ace connector : USB standard Series B receptacle (USB interface) Recommended printer cable: Material: A WG28 (data wiring pair) or A WG20 to 28 (distribution pair) T ype: T wisted-pair shielded cable Length: Up to 5.
163 Specifications P o wer supply: Europe A C 230 V±10%, 50 Hz USA/Canada A C 120 V , 60 Hz A ustralia A C 240 V , 50 Hz P o wer consumption: Standby: 2 W Printing: 18 W Dimensions (without a paper rest and paper output tra y): 370 (W) × 191 (D) × 164 (H) mm 14.
164 Specifications ■ Sheet f eeder capacity: Plain P aper (75 gsm) 50 sheets max. High Resolution P aper 40 sheets max. Env elopes 5 pieces max. Glossy Photo P aper 1 sheet. High Gloss Film 1 sheet Glossy Photo Cards 1 sheet. T ransparencies 20 sheets max.
165 Specifications ■ Ordinar y pr int media: Regular size: A4, A5, B5, Letter , Legal, European DL, US Com.#10 Custom size: width: 100.0 to 241.3 mm (3.
166 Specifications ■ Graphic image printing: Data f or mat: Canon e xtended mode: Raster image f or mat Resolution: Canon extended mode: 180 dpi ■ BJ Car tr idge: Black BJ Cartr idge BC-20: Nozzles: 128 Ink colours: Black only Capacity: Appro x.
167 Specifications ■ Printer dr iv er operating en vironment: IBM PC/A T -compatible computer running on Windows 98, Windo ws Me, Windo ws 2000 or Macintosh computers with USB interf ace running on Mac OS 8.5 - Mac OS 9.x Hard disk space: Appro x. 40 MB to install on Windo ws 98 and Windows Me , 30 MB on Mac OS, or appro x.
168 Specifications ■ Printing Area T o ensure the best pr int quality , the pr inter allo ws a margin along each edge of media. Printing area (dar k blue): Canon recommends that you print within this area. () Printable area (light b lue): The area where it is possible to print.
169 Specifications A4, B5, A5 Size Printable Area (width x height) A4 203.2 × 287.0 mm / 8.0 × 11.3 in B5 175.2 × 247.0 mm / 6.9 × 9.7 in A5 141.2 × 200.0 mm / 5.6 × 7.9 in 25.4 mm / 1.0 in 23.5 mm / 0.9 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in 7.0 mm / 0.
170 Specifications Letter , Legal Size Printable Area (width x height) Letter 203.2 × 269.4 mm / 8.0 × 10.6 in Legal 203.2 × 345.6 mm / 8.0 × 13.6 in 25.
171 Specifications Glossy Photo Cards Size Printable Area (width x height) Glossy Photo Card 109.4 × 159.9 mm / 4.3 × 6.3 in 5.1 mm / 0.16 in 4.1 mm / 0.
172 Specifications En velopes Size Printable Area (width x height) European DL 203.2 × 100.0 mm / 8 × 4 in US Com. #10 203.2 × 94.7 mm / 8 × 3.7 in 6.4 mm / 0.25 in 10.4 mm / 0.4 in (DL) 31.7 mm / 1.25 in (#10) 7.0 mm / 0.3 in 3.0 mm / 0.12 in 25.
173 Specifications Banner P aper Size Printable Area (width x height) Banner P aper A4: 203.2 × 1779.0 mm / 8.0 × 70.0 in Letter : 203.2 × 1673.4 mm / 8.0 × 66.0 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in 3.0 mm / 0.12 in 24.5 mm / 1.0 in Max. 6 sheets Min.
174 Inde x A Application Error 145 B Background printing (Macintosh) 58 Background printing (Windows) 152 Banner Paper 110 BJ Cartridge 67, 73 BJ Print Monitor (Macintosh) 58 BJ Status Monitor (Macint.
175 Inde x Client (Macintosh) 62 Compatible Media Types 92 D Deleting an Unknown Device 158 E Envelopes 94 Error Message 141, 147, 149 F Front cover 15, 135 G Gamma Correction (Macintosh) 54 General P.
176 Inde x M Media Type (Macintosh) 48 Media Type (Windows) 23 N Network (Macintosh) 61 Nozzle Check Pattern 82 O Opening the Printer Properties Dialog Box (Windows) 19 P [Page Setup] Dialog Box (Maci.
177 Inde x Printer Driver (Windows) 18 Printer Properties Dialog Box (Windows) 19, 21 Printing Area 168 Printing the Nozzle Check Pattern 79 R Replacing BJ Cartridge 73 Replacing Ink Cartridge 68 RESU.
178 Inde x W When to Replace Cartridge and Maintain Print Head 67 WPS driver 144, 153.
An important point after buying a device Canon 100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Canon 100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Canon 100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Canon 100 you will learn all the available features of the product, as well as information on its operation. The information that you get Canon 100 will certainly help you make a decision on the purchase.
If you already are a holder of Canon 100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Canon 100.
However, one of the most important roles played by the user manual is to help in solving problems with Canon 100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Canon 100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
